Firefox Support Forum

I have checked the boxes that say "Ask to save logins and passwords for websites" & "Autofill logins and passwords". I then can open a new tab and the autofill information appears however when I close browser then open again later it no longer autofills web sites and I have go back and recheck "Ask to save loging..." and it works. How to I get it to remember permanently?

Recently Youtube refuses to play any videos for me, saying adblockers are against their rules. I have uninstalled Adblock, and reset firefox totally. Youtube is still blocking me. It works fine on Chrome. Do I have to switch to Chrome permanently?

Brian.

i had to reinstall my mac software and one thing got moved on me in my usechrome file

i dont know how to use pastebin here is a link to the file

https://www.mediafire.com/file/1r15bzcbdk9n6zx/userChrome.css.zip/file

How can you find the place to compose and send an email. This may be the 16th time I've asked. Used to be on the header of the email listing to compose. You clicked it and a form showed up. Now there is no place you can send an email unless you go to the list of all the emails you've ever sent and then send from there. If you have a new email person not on the listing, can you install an app on the header above the inbox email or somewhere like we used to get before you changed the appearance of how the emails look. This is from G. Stewart at hickorystewart@charter.net. This 10:04pm on 11/13/23

Hi,

Just installed Firefox (again) as I want to move away from Chrome/Edge. Overall I like it but having the following problems...

The 'Home' key on the top of my Thinkpad no longer functions. When using Chrome or Edge, clicking on 'Home' brings me to the top of the web page I'm looking at. Very handy.

For scrolling long pages, 'PgUp' and 'PgDn' are useful for scrolling sections at time.

But in Firefox, none of these are working properly. the 'Home button does nothing at all. I have used 'Fn+Left' and this works sometimes, other times it does nothing.

The Page Up and Down keys are hit and miss. Sometimes the Page Down button will take me to the bottom of the page, while the 'PageUp' will take me up for a section or two and then stop working.

I'd really like to stick to Firefox but this functionality is important for me and it's very annoying not having it working properly.

Any tips or help will be appreciated.

Thanks, B

Hello All,

On my Laptop I run Firefox and Ivanti VPN for Customer stuff.

I configured Firefox to use the Windows Network (so proxy) configuration.

When i start the Laptop, so no VPN enabled, and open Firefox. all good and fine.

I enable VPN, Firefox does not load any page, other Browser do. My manual workaround is now, to open the Firefox cofniguration, goto the Proxy settings. Then disable Proxy config, close the Proxy config, go back in and select System defaults. I found online, that this is an old bug and my co worker do not encounter this.

My Firefox has version 119.0.1 (64-Bit)

Thank you in advance.

When I visit an http site and specify a non-standard port, it automatically changes to https, which is not a site redirect but something Firefox changes. This site already has an https service, and the http service will redirect to https. I reproduced the same situation in chrome. Accessing the http service with a non-standard interface was normal. After accessing the https service once, the service with the non-standard port was also changed to https. Clearing the data will restore it. Is this cached? My HTTPS-Only Mode is turned off, and set an exception for this site. thx.

Just within the last 3 days I have been unable to play successive YouTube clips after playing one clip. I have cleared my cache and history but it only lets me play one clip and no others afterwards. This is not a problem when I use other browsers.

Hi all, I can not get Firefox to use my Microphone,

• Works in other apps directly on Windows
• Works in other browsers, Edge
• Works in Windows

I have

• Refreshed Firefox
• Uninstalled Firefox, removed folders in %appdata% https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2023-11-11-23-20-58-0773b4.png
• Updated windows to latest buildhttps://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2023-11-11-23-20-44-96d242.png
• made sure all Windows 11 permissions were correct https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2023-11-11-23-20-49-4817cf.png
• Made sure Firefox is using my only Microphone,

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2023-11-11-23-20-54-d5c3a4.png

Firefox bookmarks exported from old Windows PC to html file. File transferred to new Windows PC and imported into Firefox. 'Bookmarks Imported Successfully' message seen. However no bookmarks visible in Firefox bookmark menu. Suggestions please?

We have 2 desktop computers, both on the same wifi internet wireless network. On 1 we can ad the Ublock Origin extension no problem. But except for only 2 times, the other computer says installation aborted because add-on appears to be corrupt. Like I said, we have gotten it to load twice but both times it disappeared and now it won’t load. I’m not sure how it can be a connectivity issue, since they both access the internet from the same source. Is it that the problem system has Window 11 and the other 10? Why would it install twice and then disappear? Note that as a test I have uninstalled Ublock and then reinstalled it no problem on the Windows 10 machine. Does anyone know how to fix this? Thanks.

I don't know if this is a firefox or windows issue. A few weeks ago my tag line disappeared from the History>All History page. The column is available but every single page I tagged no longer has anything written in the column. I used sort by tag to keep pages I use often instead of hunting through hundreds of booked mark sites. Don't know what happened, the sites are still there but in my history but I need to be able to sort by tag. Is there a way to get the tag line back?

I got a new device and had to sign in and sync everything. When firefox asked about syncing I didn't realize it was asking about using the edge bookmarks to sync with. I tried to cancel but it was too late. Can I undo/remove firefox syncing to edge? Does this mean any changes in Edge will automatically change firefox now? I do not want edge bookmarks/settings. I want to get my old firefox settings back. If it matters: Windows 10 home on one device, Windows 11 on another. All browsers up-to-date.

I've posted this before, but I can't seem to find it on here plus never got a response. This weirdness happens out of left field on multiple different sites but very infrequently and only when I'm using the most-up-to-date Firefox browser. I'll be surfing the web sometimes for hours, and then all of a sudden, the screen will start glitching. It seems like Firefox is also opening either copies of that page or last night it opened some from 2 years ago which makes no sense as again, I haven't visited them in 2 years (they're dated news feeds so I know when). So I'll have at least 9 tiny screens (they're not browser pages as there's no header or close button) full of either copies of what I was just viewing or old pages. Also, this causes my computer to have slow responses so it will take 20-30 seconds to get a mouse click to register (like trying to close Firefox or opening task manager). This requires a restart which almost always fixes the problem.

I have no malware, and before last night and this morning, I hadn't had this issue for over a week. This had started about a month ago after over a decade of using Firefox with 0 issues. This has been on numerous different websites too so it isn't just a bad browser interaction with one site's code either. This is on a fully updated Windows 11 PC with an NVIDIA video card and an I7 Intel 8-core processor.

I use MS Outlook for email in the Firefox browser. Regularly when I open a long email from organisations I subscribe to the email opens near it's end, it does does not open scrolled to the start of the email. This happens randomly with various websites, it is not associated with any specific website. I reported this to Microsoft Support. At their suggestion I tried using MS Outlook in Google Chrome. I have not experienced this problem in Google Chrome. For the last 3-4 days I have used Outlook in both Firefox and Google Chrome. On each day I have experienced emails opening near their end when first viewed in Firefox but not in Chrome. I have not had even one experience of this problem in Chrome so my conclusion is the problem must be an issue with Firefox's interaction with MS Outlook. I want to use Firefox but this problem is becoming very annoying and at the moment my go-to browser for email is Chrome. I spend several hours a day on-line and normally use Firefox for my internet browsing. I have not had any problems with any website other than this scrolling problem with Outlook. I'm not sure exactly when this problem started but have been aware of it for probably 2-3 weeks. This is a random problem, I don't have any screenshots to share with you. Thanks for your help.

I am unable to de-select the "Ask to save logins and passwords for websites" setting. The option is checked and I cannot "uncheck" the box. The texted is grey and the check box is a light color denoting it's not able to be toggled.

I searched for a solution and it's not the same problem as others are having where they have the the "never remember history" option enabled. My setting is "remember history."

I am a personal user, and this is my personal computer. I have admin rights on my computer. Running Windows 10 Pro.

Screenshot attached.

Thank you for any help with this.

Recently have been unable to access the USPS Website from any of my Firefox Browsers. Firefox displays the following Message:

You do not have permission to access this page If you have found this page in error, please contact support Reference:10593116689666961403465577003670526342620034968299102359

On mac I have been getting constant firefox crashes when in gmail after a minute or on other work sites. I have tried it in toubleshoot mode as well and it worked fine a little longer but still crashed. Crash IDs in attached image.

When I load KRCR.com it opens. When I click on an article screen goes blank. When I open redding.com page freezes and locks up Firefox. Using Sonoma 14.1 Cleared the date but no difference

These sites open on Safari with no problem.

Any help appreciated, Don