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Delete my secondary email from and old and lost account.

Hello Team. I have an old Firefox Mozilla account, but I can't recall the primary email associated with it. However, I do know that my current email is listed as a secon… (read more)

Hello Team.

I have an old Firefox Mozilla account, but I can't recall the primary email associated with it. However, I do know that my current email is listed as a secondary email on that account. I would like to unlink my current email from that account. What steps should I take to do so? Thank you

Asked by Roberto Hernandez 1 month ago

  • Archived

Is my website show around the world, if it is, than my user get their own language to understand?

My website base on the English language. How can I change my website language base on my user language? Is it possible? If it is than let me know about this. Because this… (read more)

My website base on the English language. How can I change my website language base on my user language? Is it possible? If it is than let me know about this. Because this will help my user perfectly understand. This is the website I'm talking about villa painting Dubai.

I pasted the website link because I wanted you to give me the best answer.

Asked by Willim Jack 6 months ago

Last reply by cor-el 6 months ago

Email

Email from a specific site is not showing in my yahoo email inbox. I can do a search for it and a list of emails from that site shows up. What do I have to do and how do… (read more)

Email from a specific site is not showing in my yahoo email inbox. I can do a search for it and a list of emails from that site shows up. What do I have to do and how do I do it to make the email show up in my inbox?? Is there a way I can add it to firefox so its not blocked>>

Asked by GailUrban 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

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Firefox freezes with every case of opening location choosing window

I've encountered a very weird behavior: when selecting where to save a file or selecting a file to upload, the browser hangs 100% of the time. Even when I go to about:m… (read more)

I've encountered a very weird behavior: when selecting where to save a file or selecting a file to upload, the browser hangs 100% of the time.

Even when I go to about:memory, click Load, the path selection window appears - regardless of whether I select a file or close the window, the browser hangs and the window stops responding. I tried waiting for several hours - to no avail. Only restarting helps. Same with the upload selection window - regardless of whether I selected a file to upload or closed the selection window, the browser hangs. Before freezing permanently, the mouse cursor stops moving, then lags around a bit before recovering.

I tried cleaning download history, cache, recreated profile, restarted without extensions, in safe mode, disabled antivirus - always the same result.

Please advise me, maybe someone has encountered something like this - I really don't want to start using Chrome. My OS is Windows 11. Thanks in advance.

Asked by madd.korben 6 months ago

Last reply by mikey-d 2 months ago

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Google Cloud Text to Speech not working on FF

Hi, I have a Wordpress site with Google Cloud Text to Speech. It works on Chrome. And it has worked on Firefox. Any ideas on how to troubleshoot this? Thanks! … (read more)

Hi,

I have a Wordpress site with Google Cloud Text to Speech. It works on Chrome. And it has worked on Firefox. Any ideas on how to troubleshoot this?

Thanks!

Asked by 2up 7 months ago

Last reply by zeroknight 3 months ago

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Firefox backspace doesn't work in new iCloud Calendar on the web...

Hi all, Apple has revised/updated their iCloud web portal. The backspace key no longer registers in the iCloud Calendar app on the web. This is specific to Firefox on … (read more)

Hi all,

Apple has revised/updated their iCloud web portal. The backspace key no longer registers in the iCloud Calendar app on the web. This is specific to Firefox on Windows - I've tried other web browsers to access iCloud web portal and Chrome's backspace key registers so its not an Apple iCloud problem, just Firefox. Is there a setting or do I have to wait for an update?

Thanks in advance.

Asked by wm_cheng 6 months ago

Last reply by zeroknight 3 months ago

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Missing Profile, settings and data - extentions, bookmarks, passwords etc

Due to a Windows 11 system restore, I had to reinstall Firefox. After signing in I found that all bookmarks, extensions and passwords have gone and the original 2020 pro… (read more)

Due to a Windows 11 system restore, I had to reinstall Firefox. After signing in I found that all bookmarks, extensions and passwords have gone and the original 2020 profile they were attached to seems to be missing as well. I initially installed the Firefox app from the windows store and thought that might have been the problem, so uninstalled it and reinstalled from the mozilla website. That didn't heelp so I went through all the help articles I could find and I still can't figure out how to restore anything.

Asked by plantshateme 6 months ago

Last reply by davswi 3 months ago

  • Archived

Don't close tabs on exit

I prefer to have all my previous tabs open when I start up Firefox, which means that I don't want them to close upon exit. Recently, Firefox started closing my tabs upon… (read more)

I prefer to have all my previous tabs open when I start up Firefox, which means that I don't want them to close upon exit. Recently, Firefox started closing my tabs upon exit, even though:

- I tried both hitting the X and choosing Exit from the hamburger menu
- I have checked "Open previous windows and tabs" upon startup in settings
- I have not checked "Delete Cookies and Site Settings when Firefox is closed"

- I have the option "Firefox will remember history" selected

- I do not open in Private Browsing mode

What other settings do I need to change? Debra

Asked by dbarngrover 6 months ago

Last reply by pr0paGandhi 4 months ago

Tab history reinstall after crash. Where is the history stored?

Hello, Firefox somehow crashed. Opening did not reinstall the tabs. This has happened couple of times in the past 10+ years and I was able to recall from History to reins… (read more)

Hello, Firefox somehow crashed. Opening did not reinstall the tabs. This has happened couple of times in the past 10+ years and I was able to recall from History to reinstall the Tabs. Now I don't see that function in the Menu. Please help. I know there is a time limit to re-install them.

Asked by rogerkkim 4 months ago

Last reply by jonzn4SUSE 4 months ago

  • Archived

Firefox Fullpage Translation

Hello, How can I switch of the annoying new Firefox Fullpage Translations? It intrusively ask me each time a browse a new page. I do not need it nor do not want it. I ca… (read more)

Hello,

How can I switch of the annoying new Firefox Fullpage Translations? It intrusively ask me each time a browse a new page. I do not need it nor do not want it. I cannot find a way to switch it off.... Mant thanks for your help. Christian

Asked by christian.haltern 6 months ago

Last reply by cor-el 5 months ago

  • Archived

Pop up on YouTube..."Ad blockers not allowed on YouTube"

Hi Mozilla community, I hope you can see the image i loaded. Have others seen this message? What is the fall out? Should I get Mozilla VPN? thank you so much! … (read more)

Hi Mozilla community, I hope you can see the image i loaded. Have others seen this message? What is the fall out? Should I get Mozilla VPN? thank you so much!

Asked by evanddessasauiii 6 months ago

Last reply by zeroknight 6 months ago

  • Solved
  • Archived

Firefox (118) does not play certain audio files

I have found that Firefox does not play some audio files, for instance on Wikipedia and WaniKani, such as the audio on https://en.wikipedia.org/wiki/Erhu and https://www.… (read more)

I have found that Firefox does not play some audio files, for instance on Wikipedia and WaniKani, such as the audio on https://en.wikipedia.org/wiki/Erhu and https://www.wanikani.com/vocabulary/%E9%9F%B3. When inspecting network activity I can see that an attempt is made to load the audio on Wikipedia, but it does not play. On WaniKani however, no attempt is made. (WaniKani uses .webm for sound, maybe that has something to do with it?) The problem appeared after the update to Firefox 118 and persists in private browsing and troubleshooting mode, but does not occur in GNOME Web.

Asked by Kaj 6 months ago

Answered by Kaj 5 months ago

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FireFox Becomes Unresponsive When Chrome Is Open

I have started to have this problem where if I have opened Chrome Browser and have FireFox open at the same time FireFox becomes unresponsive and just sits there 'loading… (read more)

I have started to have this problem where if I have opened Chrome Browser and have FireFox open at the same time FireFox becomes unresponsive and just sits there 'loading' the pages of whatever site I am trying to view. This only happens when I open Chrome. FireFox hasn't become unresponsive like the system resources are being used up and like it has frozen but it is just all of the tabs I want to view have the dot flipping back and forth trying to load the websites. My only way to fix this is to reboot my PC and open FireFox but not open Chrome at all and then FireFox works fine and loads everything quickly as expected but as soon as I open Chrome (which works fine even if FireFox is open) this issue starts. It doesn't fix it is I completed force close Chrome either and it will only work again if I reboot the PC. This has only just started happening over the past few days though so I am wondering if some sort of updat has occurred which has broken things as previously I could use both broswers no problem.

Asked by Foxy 6 months ago

Last reply by Foxy 6 months ago

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My Browser Keeps Getting Reset

I'm using my Firefox with Custom CSS with toolkit.legacy thing enabled. I'm using Firefox for my everything and I love it. But It keeps break my current profile then star… (read more)

I'm using my Firefox with Custom CSS with toolkit.legacy thing enabled. I'm using Firefox for my everything and I love it. But It keeps break my current profile then starts a new profile that everything has been reset. It keeps break my profile and starts a new profile. I lose everything... It's enough for me. I could not find any solution for it. If It's not fixed, I'll stop using this beautiful browser :'(

Asked by Z 7 months ago

Last reply by James 7 months ago

  • Archived

can't log in after changing password

hi, i recently changed my firefox sync password and primary email. no problems here. everything went smoothly. then went away on a little holiday. when i got back, the b… (read more)

hi,

i recently changed my firefox sync password and primary email. no problems here. everything went smoothly. then went away on a little holiday. when i got back, the browser didn't accept my password. thinking 6 days of sun and heat must've melted down my memory cells, i reset it. unproblematic process. received email notifications about the update. but the same thing happened again. i very slowly and carefully typed the password several times, copy&pasted it, just in case, then reset it once more, just in case. then restarted firefox. then deleted and downloaded it again. still doesn't work.

i can log into mozilla acounts with the new password, so the issue with the browser.

please help! i have years of stuff saved on that account - it would be really tragic to lose it.

thank you already.

(also, i don't have 2FA set-up)

Asked by ninika 6 months ago

Last reply by ninika 5 months ago

  • Archived

Save as not working

I used to be able to right click an image and select save as, but now when I right click and select save as I do not get the menu to save in a location on my pc. Also fi… (read more)

I used to be able to right click an image and select save as, but now when I right click and select save as I do not get the menu to save in a location on my pc.

Also firebox will not download any files, and also when using my web site's Upload or download a file, this does not work anymore.

They used to work, but I have to use chromium browser to do things in.

Also Firefox will export any files or even my bookmarks.

Been happening for around five weeks now and is impeding my work flow enormously.

Please held.

I have tried all the fixes I can find online without success.

Regards James

Ps even here where it says add images (optional) it will not open a box to browse my files.

Asked by james_cobbuk 6 months ago

Last reply by elicoten 5 months ago

  • Archived

Where does Firefox get its default file associations from?

I had a problem that downloaded JPG and PNG files were being opened with Google Chrome. I have now managed to set the file associations in Firefox, but I'm still left won… (read more)

I had a problem that downloaded JPG and PNG files were being opened with Google Chrome. I have now managed to set the file associations in Firefox, but I'm still left wondering: where on earth did the default association come from?!? At the OS level, I don't have *anything* set to open with Google Chrome. Where did Firefox get the idea that Google Chrome was the default from? (The attached screenshot it what my Applications settings in Firefox were set to while I had the problem.)

Asked by madanra 6 months ago

Last reply by madanra 5 months ago

  • Solved
  • Archived

Can't read from or write to directories symlinked across partitions

Using Ubuntu 22.04. I can upload and download files from /tmp and also from any directory on the home partition (or symlinked entirely within the home partition). However… (read more)

Using Ubuntu 22.04. I can upload and download files from /tmp and also from any directory on the home partition (or symlinked entirely within the home partition). However, I have a data partition with symlinks in the home partition, and Firefox throws a permissions error when I try to read or write from or write to one of those symlinked directories. So far, Firefox is the only app that exhibits this behavior.

I believe I need to change the "Security Context" in Firefox, but I haven't been able to figure out how to do that.

I describe the problem more fully here:

https://askubuntu.com/questions/1487763/firefox-cant-read-or-write-to-directories-symlinked-across-partitions

I will have to abandon Firefox if I can't fix this.

Thanks!

Asked by rmcd 6 months ago

Answered by rmcd 6 months ago

  • Archived

Gmail search results capture keyboard shortcuts

Hi, I'm running Firefox 118.0.1 on Ubuntu 23.04, with no plugins and extensions disabled. In gmail, if I type into the search box, gmail shows an instant set of search re… (read more)

Hi, I'm running Firefox 118.0.1 on Ubuntu 23.04, with no plugins and extensions disabled. In gmail, if I type into the search box, gmail shows an instant set of search results as a drop down list from the search box. The problem is that if my mouse happens to be over where that list appears, then often, once the list appears, subsequent keystrokes are misinterpreted as keyboard shortcut commands, rather than additional characters to add to the text in the search box (the focus is on the search box while I'm typing). This doesn't happen in Chrome, but I'm not sure if it's a Firefox or Gmail issue. Anyone else see this? Josh

Asked by Joshua Redstone 6 months ago

Last reply by Joshua Redstone 6 months ago