Firefox Support Forum

I have no idea even how to describe this, but it has been happening for a very long time and I am so fed up with it at this point.

It makes no difference what kind of video, or website, or any other factor, it always happens when I click to go full screen for the video. As soon as the screen goes full, where ever my mouse pointer is sitting, a small tool tip window opens up that shows the page url, or other kind of gibberish that I have no idea how to describe. It will stay on the screen no matter what, until I click to exit full screen mode of the video.

I have replicated this with Youtube, Netflix, Hulu, or any other social media page with video links, or any other website with an imbedded video that I can make full screen. I have tried it in Incognito mode and standard mode and it is always the same. Click full screen, tool tip appears. Every. Time.

The only way I can get it to not appear is to immediately swipe my mouse pointer to the bottom right corer of the screen immediately after clicking the full screen button. If I am fast enough it will either not show, or I get it to show on the edge of the screen where it can't be seen, but I'm not sure. This has been extremely frustrating having to constantly switching from full screen to non-full screen repeatedly to time it just right to not have this appear and stay on my screen.

Please tell me there is a way to stop this from happening. It has been many, many months this has been going on. I probably couldn't even remember the last time I didn't have to deal with this. I've kept my browser up to date, I've turned off all extensions, used the Troubleshooting mode, everything except uninstalling and reinstalling the whole browser. I'd much rather not have to deal with that and hope you can help. I have been a loyal user of Firefox browser for nearly 17 years (probably more) and I will not use any other site. Please help me to stop going crazy every time I want to watch anything in full screen.

After the latest update I could not access any websites

I thought it was the VPN I just installed, so I uninstalled it, but that still did not fix the problem.

I did 3 system restores and still it did not fix the problem.

My browser had changed and I spent hours trying to sort this problem out.

I uninstalled Firefox and then re-installed but still had problems connecting to the web.

Then when I was going to uninstall Firefox again with a special program, it gave two choices, uninstall or repair. I selected repair and sure enough I could access the web

All my browser extensions on tool bar had disappeared

The tool bar was full of junk, so I used Customised Toobar and finally fixed the problem.

I have disabled auto updates

Thank you Firefox for the inconvenience you caused , but I forgive you, because I consider you provide the best browser to use for access to web

It seems the new VPN I installed was causing the problems using Firefox and also my WiFi connection.

I have uninstalled the VPN and everything seems to fine now, with WiFi connection and Firefox

Thanks for the previous support that was provided

Shaun in Hong Kong

Hong Kong is much safer than Australia

Some websites like youtube, twitter, reddit and maybe many more don't properly load. On youtube videos freeze after a couple of minutes, I don't have any of these other issues on other browsers like Chrome

I recently updated browser and now I have a tab that I can't get rid of, I think it's the sync set up tab because it wants me to sync all my devices with firefox. It currently sits at 33% wanting me to upload firefox on my devices. I like firefox I've been using it as default browser on my computer since the beginning and with that being said I just want to keep things the way they are, I don't want to sync everything. To be honest I have loaded firefox on my iPhone a while back and never really used it as I'm accustom to Safari on the iPhone. I'm old school and old and like things the way they are lol.

Hi.

Whenever I click a button on the keyboard, the CTRL+F function comes up on it's own. I had previously disabled it because it ruins all shortcuts on youtube and with tourettes, I often also get thrown around if I am reading long articles, because of misclicks.

Unfortunately I did the big mistake of updating, also with a tourettes-missclick, so my question is: 1) How do I remove the 'quick'-search function? I want the Ctrl+F bar to come up ONLY WHEN I CLICK ctrl+F, and I want it to go away again if I click ctrl+F again. I forget how to do it. 2) How do I remove all future update prompts? Given that it has been made so hard to configure firefox into something tolerable, I don't want to throw all my setup away with minor updates always thrown at me. It takes me a long time every time there's an update, I have to fix language and other stuff back again. It's just not worth it in time for me to use Firefox, if I have to make a setup so often. 3) Recommendations for the best version of Firefox to go back to and stay in for eternity, alternatively, browsers that does not change or add functions without first asking the user... (The answer is no, by the way, I don't want more new fancy functions)

Sorry for this nagging but I simply can't use my browser like this. It's just not working.

Hello, FireFox Updated my 17" MacBook Pro- High Sierra on July 30, 2023 successfully to 115.03. There was another update today Aug 1st 115.1esr, which said it Failed for an unknown reason. Can anyone tell me how I can find out what happened? See attached update message.

Thanks in advance for your help.

Hi all,

I’m trying to make aware people of the recent Google movements to close gate the internet to their services and I suggest to folks to move to Firefox.

One of my colleagues encounters a problem clearly visible on the image attached (it shows correctly on my mac).

It's not as bad on my mac, where I only have issues every now and then - I received an email this morning on my work email, and all the apostrophes were replaced with Registered symbol (R in a circle).

I noticed that not allowing websites to use their own fonts fixes the issue (unticking "Allow pages to choose their own fonts, instead of your selections above") but I would like to be able to view sites the way the developers intented rather than forcing my browsers default fonts.

Any ideas?

Many thanks

I cannot access the login page on assurancewireless.com. I get a 500 error and the attached message shows that there is also a 404 error.

Things I've tried: Disabling enhanced tracking Safe mode Disabling uBlock Incognito mode

None of these work. It simply will not load that page.

The site works perfectly in Chrome, but it's a pain to have to use Chrome for just that one site. How can I report this error to technical so it can get fixed?

the download complete sound is too damn loud, is there a way to disable the alert? i use my computer connected to my tv and so far the only way i have found is to mute the system volume. i am looking for a setting in firefox to change.

Every time I log on a site where I have previously searched something in their search bar, whatever I searched either gets auto-filled (even if I want to search something else) or appears in the bottom of the search bar. They disappear if I clear all my search history but then I have to re-log into every site on my browser.

How can I delete those suggestions/make them not appear anymore without loging out? I have tried checking the autofill settings but everything is password related.

I am a backend developer (API maintainer) and I use firefox as my primarily browser at work. A feature that I would find very useful would be that firefox prettifies the "Form Data" under the "Request" tab when a request is selected under the "Network" tab in the developer tools, and with prettify I mean to display in multiple lines and highlighted properly (for a comparison example you can take the "Postman" application feature under the "raw" tab).

As of now it only displays the form data in a single horizontally scrollable line and it also has a "Raw" toggle.

Thank you and keep up the good work.

I have tried every solution that is on support to get rid of robot head with red eyes . Have went in to about config , changed dev tool remote to false and it gets turned back on everytime .Have uninstalled firefox ,nothing works . I would love to keep the browser but if this cant be fixed I have no choice but to uninstall for good.

Hi Folks. My web browser shows "United Kingdom " near bottom left hand corner. I live in Christchurch South Island of New Zealand. My searches seem to direct me to UK sites ? I recently upgraded fire fox. How do I change this setting. back to NZ or is there some other problem Thanks Peter Royle

Firefox .pdf viewer has documents shifted too far to the left. there is no way to center them with the tool even reducing the doc. from 100% to say 80%, they remain too far to the left. without any left side margin, any printed doc. that must be 3 hole punched for a LL binder, has data punch through it. this doesn't happen with any docs. printed directly through hotmail. they are centered correctly but any .pdf, even downloaded say through Adobe Reader but opened with Firefox will have the same problem Why? thank you, Michael