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unable to install ad blockers; keep geting a message that ad blocker is corrupt

Unable to install ad blockers; keep getting a message that ad blocker i"s corrupt." Never had this before from Firefox - what do I do? The ads are disturbing me! … (read more)

Unable to install ad blockers; keep getting a message that ad blocker i"s corrupt."

Never had this before from Firefox - what do I do? The ads are disturbing me!

Asked by jcnyc1973 1 month ago

Last reply by TyDraniu 1 month ago

Pinned tabs lost

A few times now, I have inadvertently opened a second Firefox window. The original Firefox window comes up with two pinned tabs. If I close the original window then when … (read more)

A few times now, I have inadvertently opened a second Firefox window. The original Firefox window comes up with two pinned tabs. If I close the original window then when I start Firefox the next time, it no longer has pinned tabs. I am running Win8.1 on a desktop system.

Asked by P. Leslie Aldridge 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Multiple Processes

Hello. My tablet, has limited memory, due to its age. I am now finding that one of the main reasons why it is so slow is because whenever I open firefox, it opens multipl… (read more)

Hello. My tablet, has limited memory, due to its age. I am now finding that one of the main reasons why it is so slow is because whenever I open firefox, it opens multiple firefox processes which drain the memory and in some cases crashes the system. I have followed all the advice given to reduce these multiple processes, however nothing seems to work and at least 6-8 firefox processes open each time I open it. I have unchecked the recommended performance settings as well as hardware acceleration boxes. However, I cannot find where to set the content process limit to 1. Please tell me how to do this and if there anything else I can try to stop it opening multiple processes or I may be forced to ditch Firefox altogether for an alternate such as Bing, Chrome or DuckDuckGo. Many thanks. Charlie

Asked by charleshelliwell 4 weeks ago

Last reply by Denys 3 weeks ago

crashes

whenever i stop, backtrack or advance a video as in youtube i can expect it to crash. the same with pages containing videos. also playing music sound clips i can guarante… (read more)

whenever i stop, backtrack or advance a video as in youtube i can expect it to crash. the same with pages containing videos. also playing music sound clips i can guarantee a crash. this has been a problem for years.

Asked by Scot63 2 days ago

Last reply by Paul 2 days ago

on windows 7 the latest-1 version and latest version the AI has stoped working

when I do a search, starting today, the AI either hangs, returning nothing, or only partially works and then hangs. This is serious for me as the AI results have meant t… (read more)

when I do a search, starting today, the AI either hangs, returning nothing, or only partially works and then hangs. This is serious for me as the AI results have meant that I was getting much more from a search than I used to. I am using a Samsung laptop on W7. I updated the version to latest one 115.26.0, with no joy. Is it going to stay like this? If so I will move on. I support Mozilla with £. Thanks for your help. I am 80 now. When I was 40 I would have been in the thick of knowing all about Firefox (I was in technical IT then) but I'm now too old to keep up with all that.

Asked by Oldjon 3 months ago

Last reply by jeff-g 3 months ago

Vanguard says browser not supported

Why does Vanguard say my Firefox browser is no longer supported. It says I have to update to the latest version. I am using version 115.26.0esr (64-bit) and it says Firef… (read more)

Why does Vanguard say my Firefox browser is no longer supported. It says I have to update to the latest version. I am using version 115.26.0esr (64-bit) and it says Firefox is up to date.

Their website seems to work okay, but they say I may not be getting the "best experience," whatever that means.

Any information about this would be appreciated. Thanks!

Asked by leedswb 3 months ago

Last reply by Paul 3 months ago

Permit pop ups and cookies

I am trying to upload a document on the Supreme Court portal (UK) but it won't work I am told because my browser has to allow pop ups and cookies. Where can I get Firefo… (read more)

I am trying to upload a document on the Supreme Court portal (UK) but it won't work I am told because my browser has to allow pop ups and cookies. Where can I get Firefox to so allow?

Asked by jeffreydudgeon 3 months ago

Last reply by jonzn4SUSE 3 months ago

FIREFOX version 141.0.3 (64-bit) losing messages in Facebook Chats

I'm trying to assist someone with a weird problem when using Facebook Chats from a Windows 10 Acer laptop. Often when they send a message, it disappears from their chat h… (read more)

I'm trying to assist someone with a weird problem when using Facebook Chats from a Windows 10 Acer laptop. Often when they send a message, it disappears from their chat history BUT it stays in the recipients chat log. The recipient can reply to it but the original sent message stays gone from the senders history, it doesn't reappear when the recipient responds. Previous sender message history remains unaffected. Also if someone send them a message it will often disappear before they get a chance to read it, or it disappears shortly thereafter. I have tried clearing the cache etc to no avail. Any suggestions please?

Asked by fixit9660 3 months ago

Last reply by Paul 3 months ago