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  • Archived

Some or all characters not showing correctly

Hi all, I’m trying to make aware people of the recent Google movements to close gate the internet to their services and I suggest to folks to move to Firefox. One of my… (read more)

Hi all,

I’m trying to make aware people of the recent Google movements to close gate the internet to their services and I suggest to folks to move to Firefox.

One of my colleagues encounters a problem clearly visible on the image attached (it shows correctly on my mac).

It's not as bad on my mac, where I only have issues every now and then - I received an email this morning on my work email, and all the apostrophes were replaced with Registered symbol (R in a circle).

I noticed that not allowing websites to use their own fonts fixes the issue (unticking "Allow pages to choose their own fonts, instead of your selections above") but I would like to be able to view sites the way the developers intented rather than forcing my browsers default fonts.

Any ideas?

Many thanks

Asked by services26 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Javascript is enabled, but is not functional.

Hi - Javzscript Enable, though "True", still brings up the error "Enable Javascript". I spent hours on this, but nothing useful was found. Has any one had this problem,… (read more)

Hi - Javzscript Enable, though "True", still brings up the error "Enable Javascript". I spent hours on this, but nothing useful was found. Has any one had this problem, and if so, were they able to fix it?

Best regards, Nick.

Asked by mr.nick 9 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

  • Archived

Greek characters don't display in French pages

Hello. I regularly read a scientific site that often uses Greek characters. Most of them are replaced by a square in FF as well as some mathematical symbols. The issue do… (read more)

Hello. I regularly read a scientific site that often uses Greek characters. Most of them are replaced by a square in FF as well as some mathematical symbols. The issue doesn't happen with Safari hence the said characters are not missing in the System. I uploaded one screenshot taken with Firefox and one with Safari. The page it's taken on is https://www.ca-se-passe-la-haut.fr/2023/01/mesure-du-taux-dune-reaction-cle-du.html. When the issue is too annoying I switch to Safari but my main browser has always been FF so it's bothering. Is there any remedy? TIA Best regards Nick

Asked by Saint.112 9 months ago

Last reply by Saint.112 9 months ago

  • Solved

how can I remove adblocker

I installed one of the ad blockers, I can't remember which one. It's given me so much trouble that I thought to disable or delete it. I deleted the little icon ( a stop… (read more)

I installed one of the ad blockers, I can't remember which one. It's given me so much trouble that I thought to disable or delete it. I deleted the little icon ( a stop sign) that shows up on the far right of one of the menu bars (don't know the name of that bar but here it's the second one down). But websites still complain that I have an ad blocker. I've gone to 'add-ons and themes' but I can't find it. BTW, what's the difference between an add-on, a plug-in and an extension? Which one of those are ad blockers? How can I see and then delete whichever blocker I still have? Without the icon I can't even disable it for individual sites.

Asked by rayandrews 4 weeks ago

Answered by rayandrews 3 weeks ago

  • Solved
  • Archived

2 Firefox instances stopped working

Hello. Since a few years I was using 2 FF instances. Profile1 (default) triggered by "C:\Program Files\Mozilla Firefox\firefox.exe" Profile2 triggered by "C:\Program Fi… (read more)

Hello. Since a few years I was using 2 FF instances. Profile1 (default) triggered by "C:\Program Files\Mozilla Firefox\firefox.exe" Profile2 triggered by "C:\Program Files\Mozilla Firefox\firefox1.exe" -P Mike -no-remote -no-deelevate I could start profile 2, than profile 1 and corresponding icons on Windows 7 taskbar were lit.

Out of the blue today when I start profile2 shortcut icon from profile1 is lit and I can't start profile 1. When I start Profile1 I can run also Profile2 and corresponding icons on taskbar are lit.

There were no hardware nor software changes on that PC. How to get back possibility to run 2 instances of FF? Mike

Asked by sp5it 6 months ago

Answered by zeroknight 6 months ago

  • Archived

You tube video problems

For some time now I have been having trouble with viewing you tube video's. At times the video freezes or just sort of locks up. But, I don't have the same problem with o… (read more)

For some time now I have been having trouble with viewing you tube video's. At times the video freezes or just sort of locks up. But, I don't have the same problem with other browsers, Chrome, Brave. So, it just seems with Firefox this issue pertains. Can some one please help so I don't experience the Firefox you tube problems. Thank you.

Asked by sciencemagic 7 months ago

Last reply by sciencemagic 7 months ago

  • Archived

Why such limited options in clearing recent history?

When I go to clear the cache, browsing history, cookies, etc. the only options we have are "Today", a few even smaller time periods (1, 2, 4 hours), or "Everything"! Wha… (read more)

When I go to clear the cache, browsing history, cookies, etc. the only options we have are "Today", a few even smaller time periods (1, 2, 4 hours), or "Everything"! What's up with that? Every other browser offers at least the option of "past 7 days" or some other time period that goes further back than one day, without having to clear "Everything", don't others find this to be arbitrarily limited? I can't even delete cache from yesterday, much less a few days earlier...

Asked by StevenCee 9 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

  • Archived

My browser keeps randomly resetting after startup at random. Bookmarks and add-ons stays, but my settings reset entirely and I cannot load websites at random at times.

This has happened to me too many times and haven't found a solution to it. When I open Firefox after I have booted up my PC, my browser would either function as normal an… (read more)

This has happened to me too many times and haven't found a solution to it. When I open Firefox after I have booted up my PC, my browser would either function as normal and everything is kept the same, or would act as if I am new to Firefox and reset my settings and add-ons. I tried re-installing the browser and creating new browser profile, yet those solutions that I've found hasn't worked. Any solutions would be helpful, thanks

(In the image provided, this is what happens at times when opening the browser after turning on my PC)

Asked by Azn 9 months ago

Last reply by cor-el 6 months ago

  • Archived

Cannot remove address bar suggestions

Hello. I cannot remove the suggestions that appear in the drop down address bar suggestions list. Shift-delete does not work. Changing the search settings in tools does… (read more)

Hello. I cannot remove the suggestions that appear in the drop down address bar suggestions list. Shift-delete does not work. Changing the search settings in tools does not work. There is no three dots that appear next to the URL, or a pop up that shows up if I hover over the link. They are stubbornly embedded on that bar and refuse to leave.

The only thing that works is to delete all history, but I don't want to do that. There may be some solution where I micromanage site permissions on a site by site basis but that's way too much work, and should not have to do that.

The URLs on the list themselves are totally random. I cannot figure out how Firefox decided that THESE are the URLs to feature. I visited like once, in a long string of activity.

Anyway, my inability to perform a simple task like right-click-delete or demand that it "stop doing that" is making me claustrophobic.

Vers 115.0.2

Asked by McMike 9 months ago

Last reply by Nandla Links 5 months ago

  • Solved
  • Archived

only AARP website not using my browser Zoom setting of 120%

just happened today....only the AARP website is not using my browser Zoom setting of 120% it is using browser Zoom setting of 160% which is too large....I reset it on ea… (read more)

just happened today....only the AARP website is not using my browser Zoom setting of 120% it is using browser Zoom setting of 160% which is too large....I reset it on each page but it wont stay at my browser Zoom setting of 120% this happened a year or so ago....cant remember the solution

Asked by firefoxylady 9 months ago

Answered by firefoxylady 9 months ago

  • Solved

Not getting "history" or remembering visited sites on new iMac

On my old iMac, Firefox remembered sites I had visited and filled them in, like if I typed A it would autofill Amazon. This is not happening on my new 2023 iMac and I ca… (read more)

On my old iMac, Firefox remembered sites I had visited and filled them in, like if I typed A it would autofill Amazon. This is not happening on my new 2023 iMac and I can't figure out how to turn this on. Also, I could see my site visit history on my old iMac, but this field is blank, with no history of sites visited shown, on my new machine. Help is appreciated. Please keep in mind that I am technically retarded and need step by step guidence. Thank you in advance for your help

Asked by Jerryjerry 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Archived

Unable to watch age restricted videos on Youtube with Firefox

As of a month or so ago I have been unable to watch age restricted videos on YT. The warning prompt appears asking me to verify that I want to proceed. When clicked, it s… (read more)

As of a month or so ago I have been unable to watch age restricted videos on YT. The warning prompt appears asking me to verify that I want to proceed. When clicked, it simply takes me back to the YT home page. Restricted mode is set to off and I am able to watch these videos in Internet Explorer with the same Google account. I have also ran FF in safe mode and it still takes me back to the home page.

Asked by maximus551 9 months ago

Last reply by maximus551 9 months ago

  • Archived

Close tabs to the right

Hi, am I right that this problem still is not solved in FF?? Close tabs to the right is one of the most used functions for research professionals, but in FF you still ha… (read more)

Hi,

am I right that this problem still is not solved in FF?? Close tabs to the right is one of the most used functions for research professionals, but in FF you still have to use an add on to achieve this without driving around with your mouse to finally get into a sub menu??

Regards Stefano

Asked by StefanoFereri 9 months ago

Last reply by Terry 9 months ago

  • Archived

Any Word on Floating Videos ? They're Making a Comeback!

Any word on floating videos ? Have been asking for several years. Any progress on that front yet ? They're making a comeback and are as annoying as ever. Ha… (read more)

Any word on floating videos ? Have been asking for several years. Any progress on that front yet ? They're making a comeback and are as annoying as ever. Have been through all Settings tweaks etc -- nothing has ever worked. One of the most annoying user problems in the world and almost nothing has been done that I can see. Others trying to Sucker me into Chrome or Edge, which they claim are perfect and totally privacy oriented.

Asked by JoeJupa 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Solved
  • Archived

Mozilla apps can't get Cloudflare to verify while using NordVPN

Apps Firefox and Thunderbird are having problems opening links to webpages. In particular, Cloudflare cannot verify (it just cycles between a checkbox "Are you human?" an… (read more)

Apps Firefox and Thunderbird are having problems opening links to webpages. In particular, Cloudflare cannot verify (it just cycles between a checkbox "Are you human?" and a browser check) when I use FF.

I use Win11 with NordVPN, but this wasn't a problem before the latest Win11 update. (It also seems to have affected TB reconnecting to Ymail.) I'm now using Chromium to read my Ymail avoid Cloudflare verification, but I'd rather keep using FF and TB apps.

I've been going though Cloudflare, NordVPN and Mozilla online help for a few days now, and I think I've tried everything there.

Thoughts?

Asked by Kagamusha SW 9 months ago

Answered by Kagamusha SW 4 months ago

  • Archived

Dragon extension of Firefox

I am disabled and have been using Dragon for writing and reading for more than 20 years. With the new update I cannot install the Dragon extension into Firefox and the lo… (read more)

I am disabled and have been using Dragon for writing and reading for more than 20 years. With the new update I cannot install the Dragon extension into Firefox and the longer. This means I will be no longer able to use Firefox as my web browser. This means I will be going to another editor! This is a shame because I've used Firefox even before it was Firefox! (Netscape)

Asked by mbbirnbaum 9 months ago

Last reply by mycosystems 7 months ago

  • Solved
  • Archived

Firefox 115: menu and tabs background color changed

After Firefox upgraded from 114.02 to 115 menu and tabs background color changed: FF 114: https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2023-… (read more)

After Firefox upgraded from 114.02 to 115 menu and tabs background color changed:

FF 114: https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2023-07-05-17-00-30-1a3adf.png FF 115: https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2023-07-05-17-00-34-cba7e0.png

These are screenshots of active window. When window of v115 becomes inactive, background color changes to lighter, but still no visible horizontal line between menu and tabs. I don't use any additional themes, "System theme — auto" is selected.

From release notes for FF 115: For users with a Firefox Colorways built-in theme, the theme will be automatically migrated to the same theme hosted on addons.mozilla.org for Firefox profiles that have disabled add-ons auto-updates. This will allow users to keep their Colorways theme when they are later removed from Firefox installer files. I guess it is relevant somehow, but i never installed Colorways and don't know what is it.

How to make FF 115 look like it was in 114? I can see changes in `browser/themes/` in sources between 114.02 and 115. Is it possible to "extract" default theme from 114 and install/apply it to 115?

I use Firefox under Fluxbox window manager in Arch Linux, if it matters.

Asked by dimich.dmb 10 months ago

Answered by a.j.buxton 9 months ago