Firefox Support Forum

I'm developing a PHP Symfony based website powered by nginx-full 1.18.0-6ubuntu14.4, one of the functions is to allow people to download a PDF invoice.

When it fails Firefox shows an alert "Downloading (Failed) The browser application closed unexpectedly."

On my linux desktop; when I use Chromium 114.0.5735.198 this functions works 100% of the time. when I use Firefox 114.0.2 (64-bit) the PDF download only works ONCE after that the download never completes and I'm left with a partial/corrupted 75.7KiB file named filename.Br-neZWO.pdf.part etc.

I have discovered that if I clear the firefox cache I can perform one successful download again. or I can restart Nginx and again Firefox will perform one successful download again.

I've tried altering many Nginx settings, cache, gzip, sendfile etc with no effect. It might be Nginx related but it does not effect Chrome at all which is why I've started this ticket.

Any help in debugging this would be greatly appreciated.

I can delete Mozilla HKEY_LOCAL_MACHINE\SOFTWARE\Policies\ and its gone as long as I don't reboot my computer, other wise its back again. I really don't understand the part stating who is managing by whom is this organization? I've been a long time user of Firefox so I would like to have this issue resolved as this my second attempt. I downloaded this file suggested by a member called policy_templates_v4.12.zip but at 73 years old and reading this nonsense imho is just not right. If I can't get this resolved soon I shall change browsers and it won't be Chrome that is for sure. I started with computers back 1989 long before the internet came along so due to bad health issues my memory is at best not great. Thanks for reading this and hopefully I can get an answer that will satisfy me as I love Firefox and really don't want to give up on it.

What else can I do to identify the problem? I've taken the following actions: Restarted the app, refreshed then reset the app, ran troubleshooter mode, uninstalled then reinstalled the app, re-booted my PC and shut down-rebooted my PC, disabled all protections in Bitdefender(firewall, ransom, etc), ran a full anti-virus scan, checked Chrome and Edge(they work fine), created a 2nd profile but no change. My system consists of the following: ASUS Z390-a MB I5-9400 CPU 64GB of RAM 850W ATX PSU Intel 1TB SSD(OS) Windows 11 Pro I believe this problem started soon after I updated the BIOS on my ASUS MB. I'm not sure how that relates. Thanks for any help or suggestions. optimxr PS the message on the tab is "GAH, Your Tab Just Crashed"

I use Sonic Studio 3 on my ROG laptop for better sound. It was working well in the past when playing any audio on Firefox, however, it stopped working the last month. The app still works when playing audio from the local hard drive, it can apply the sound effects I changed through the sound manager (sonic studio), but still, the effects don't apply when playing YouTube videos or audio from Firefox. I tried to uninstall sonic studio and reinstall it again, but the problem was not solved. Any help would be appreciated! Thanks.

Hi, The DM has an annoying popup that only appears on the sports page ( which is basically the only page I actually read, the rest of the comic I just skim ). I've searched the web for a solution but to no avail, hence my asking here. I have the popup blocker ticked, but this annoyance just keeps on.

cheers,

Eddie

Hyatt.com links to websites work on every other browser (Chrome, Brave, Opera, Edge) but hotel websites on Firefox just spin endlessly and use too many resources. They never finish loading. I've turned off ad blockers, DuckDuckGo, and a few other add-ons to see if they're the issue, adjusted multiple other settings (proxy, etc.) and it makes no difference. This is becoming an issue with multiple websites in Firefox in recent weeks.

Fix your browser.

I found that you can hold shift+delete, or hover over *search* suggestions and click the "..." to remove suggestions, but for the list of suggestions that appear when you simply click on the address bar to make it active, neither of these work and there doesn't seem to be anywhere in the settings that allow you to manually remove items from this list. There was a website that I visited very frequently over the last 1-2 years, that I do not need to visit pretty much ever again, it's at the very top of the suggestions every time I click the address bar even though I haven't visitted the website in months. There are other websites in there that I don't want, even if I do still visit them, I don't necessarily want or need them to be suggested. The only way I have found is to go into my history, search the domain name, and delete all traces of the website from my all-time history. This worked for the first website I mentioned, but I don't want to have to delete my history for each website I don't want in my suggestions. Long-term history can be extremely useful. Plus it's just a super janky way of doing something very basic that should be as simple as "Right click > Delete suggestion", especially as that already exists for search suggestions. Is there an obscure or hidden way of doing this that I may be missing?

When I found the shift+del method and the "..." method I spent a good 10 minutes not understanding why it wasn't working, thinking my FF was outdated as apparently these were added in version 113, but I am on 114 so that didn't make sense. It was only after a while that I discovered that search suggestions are apparently handled separately from the default suggestions shown when you simply click on the address bar. This doesn't seem all that streamlined, so I guess as a bonus feature suggestion: make it so that the same method applies to both types of suggestions? I assume feature suggestions don't go here so I might make an actual suggestion later...

Thanks.

Recently I've been having trouble deleting selected urls. Holding down Shift+Delete doesn't do anything anymore unless I'm lucky and it'll delete one or two of the urls I choose but most of the time nothing happens at all! I never liked having to hold 2 buttons when pressing one worked just fine in the past but I dealt with it and I shouldn't have to open my whole history each time when doing it from a normal window should work. I don't like deleting my whole history and much rather pick and choose which ones to get rid of like let's plays with lots of parts.

Up until 2 weeks ago (so middle of June 2023) I had no issues with Firefox. However, since then I cannot open any 'GoogleAds' suggestions/links when searching products etc on my Acer Aspire Laptop (2023)?

I have Windows 11, Google is my nominated browser and my antivirus program is the same as when it was working OK.etc?

Non GoodleAds links, seem to work fine

As I don't know the exact date accessing the links/suggestions stopped working, I have no idea as to whether any Windows update has caused the issue with Firefox?

I can find my way round a computer, but I am not computer technically minded.

Any help would be appreciated as I am disabled and bedridden, so the internet is my key to the world.

Is there a way to view the primary password before entering it? If I'm unable to see the password while typing, or after I type it, I'm unable to know if my password is being rejected because I mistyped or I'm trying the wrong password.

When I add certificate exceptions, such as for my router's self-signed certificate, Firefox forgets the exception at seemingly random intervals. Often this happens in several days. In one case it was overnight. This has been going since at least early 2023, probably a year.

In noticed Firefox also forgets settings like "allow popups" set on a site (like on Gmail for example), but not necessarily at the same time as certificate exceptions are forgotten. Other settings don't seem to be changed or forgotten.

These problems occur on different Macs using the same Mozilla account. Refreshing Firefox has made no difference.

Greetings:

I want to have Dark Mode on everything. Thus also, yes, Firefox.

This site, for instance, is "Light Mode", which is addressed by someone else. The response was: "Hi Dennis, this support site does not have a dark mode. Sorry. Add-ons are not allowed to inject scripts into certain Mozilla sites because this would give them elevated privileges to access certain internal information hidden from normal websites and add-ons. So let's focus on other sites, since I assume you don't really use this one very often."

This support has no dark mode? UNFORGIVABLE! I mean, seriously: You offer in Firefox a "Dark Mode" which hardly works, seeing most websites coming up "Light Mode". Then NOT allowing a script which would make this side become Dark Mode, is not unforgivable ... it is downright wrong! I mean, why am I not allowed to see this site in Dark Mode, as this bright white is hurting my sight? This is darn user unfriendly, and breaches our customisation rights.

It is not that we turn it into an illegal style, like some porn style for instance. We just want it DARK. How wrong can that be?

More, what is the logic in offering it, but then to deprive us in this by you (Mozilla, not the users) revoking Dark Mode TOTALLY. EITHER you (Mozilla) gives us Dark Mode, and TOTALLY, EVERYWHERE, or remove it. Since this dualistic mindset, having severe Asperger's and ADHD, is something in which my brain conflicts. It is either All, or nothing. Not this half baked cookie you give us. Contradictions are a bad thing for us, we need clarity, and this ... just ain't clear. Is it yes or no? Can't be both.

Please make up your mind?

To the users responding, I thank you for the help you offer. Sadly, you often encounter issues that are not in your control, such as this one. Maybe we all should make a stand together, and ask Mozilla to het their heads out of the sand, for a second, to address the issues you users can't fix? Merely thinking out loud.

Is there a way to ENFORCE Dark Mode as setting to all websites, please? Tried several addons, but those all were equally half baked (not really, the damn website owners refuse the option of Dark Mode, for whatever reason, and like here, this light-blasting menace of a site which gives me a spectacular migraine, block addons from functioning. It had come so far, we are not even masters any more of our own damn health!!!

So, if you have a good alternative (I tried Dark Reader, Dark Mode, BlackOut and a few others, none truly seem to black all sites out ...)?

Thank you. Ben

Was having troubles accessing tinkercad.com. Updated to Firefox 114.0.2 on win 7 64 pro. Can now access website but when I export a file from there, and try to open it from downloads, windows explorer gives error "not responding" when I choose restart the program, the file opens. This did not happen until upgraded firefox. And it did not happen in EDGE. I have system restored, and went back to the site not responding. updated fire fox again, and it keeps happening.

My win 7 works fine, and no, I do not want to update windows on this computer. thank you for your help.

I'm having trouble with Ancestry media. I cannot add media files to Ancestry. I get the buffer. Something is blocking me. This works fine with Chrome however but I prefer Firefox. Ancestry help was obviously no help. Do you think it might be "Pocket" I think this was happening prior to my using Pocket.

My "PRIMARY" email address is WRONG -- cannot log in, cannot access Firefox Account, cannot do all the things offered by Mozilla. HOW DOES A LONG TIME CUSTOMER -- any customer -- GET HELP TO FIX THE PRIMARY ACCOUNT???????

CANNOT DO ANYTHING BECAUSE FIREFOX AND I DO NOT AGREE ON THE PRIMARY ACCOUNT. NO WAY TO ACCESS MY ACCOUNT. FEELING LIKE TOTALLY REMOVING ALL FIREFOX INFO, PROGRAMS, ETC AND DUMPING THIS WHOLE MOZILLA MESS.

I really do not understand how Firefox has survived so long with NO CUSTOMER SERVICE!!!

CANNOT ACCESS ACCOUNT. CANNOT CHANGE ANYTHING. CANNOT SPEAK TO ANYONE AT MOZILLA TO FIND OUT HOW TO ACCESS MY ACCOUNT.

DAMNED GOOD THING I AM NOT NOT NOT PAYING ANYTHING FOR THIS CURRENT PIECE OF CRAP!

Maybe a gun to the computer would be the best way to eliminate the Firefox problems -- seems that way. Then on my new computer I can STAY AWAY FROM EVERYTHING FIREFOX OR MOZILLA. STUPID WAY TO TAKE CARE OF YOUR CUSTOMERS -- Oh, maybe that's my problem. I am NOT A CUSTOMER cause I don't pay you.

We are all just stupid flunkies to stay with such a dumb set up for so long (like the beginning of time).

GOOD BYE, FAREWELL, GOODNIGHT.

I am Using TalentLMS and the courses that are SCORM files which load via a frame no longer load at all. They just come up blank. I have turned off the enhanced tracking protection, ive allowed talentlsm cookies, and followed all the help articles but it still wont load. Does anyone know how to make it load Thanks

Hi Mozilla/Firefox, I've just started using Firefox with DuckDuckGo because I loathed, hated and despised Bing on Microsoft. So far, everything is great. But, (there's always a but, isn't there?) when I used to sign on to my internet banking or any financial website, I used to get a text from the institution to a designated phone number held on their database giving me a six-digit code that I input to confirm that i was the person logging on to the account. Sadly, this extra bit of security does not happen any more. Is there a facility on the Firefox settings that I need to switch on for this to happen again, or do I need to revert back to Microsoft for my financial websites? Many thanks for your help. Peter W. Morris

After setting Firefox as the default browser, every time I search on address, it opens Yahoo website instead of staying with Firefox. What else can I do to stop this from happening?

Thanks,

Alex