Firefox Support Forum

Im very worried, today (8th of june) I got a trojan warning from windows defender. the contamination affected this file path :

file: C:\Users\(my name)\AppData\Roaming\Mozilla\Firefox\Profiles\owhmdxi4.default-release\extensions\langpack-en-US@firefox.mozilla.org.xpi

below i have a picture of the addons i was using at the time and also the virus report.

Firefox 114.0, Windows 11 Home Version 10.0.22621 Build 22621 , 1Password-4.6.2.626 extension

Today, for reasons unknown, my 1Password extension, (an old and non-updatable version that I've used for many, many years), is non-responsive. The icon still resides in the Tool Bar, Windows ToolTips "sees" it as "1Password", but clicking on the icon has no effect. The extension is shown as Enabled in Firefox's Manage Your Extensions page.

I think I've tried all the "usual" things here: rebooted the computer, uninstalled and re-installed the extension and rebooting, checked the setting in 1Password itself to see that it's associated with "Mozilla Firefox 114.0", (the program still opens fine outside the browser).

This seems to be related to Firefox 114.0. On my other computer with the same Windows 11 version but using Firefox 113.0.1 had no problem with 1Password, but as soon as Firefox updated to 114.0 the same problem with 1Password appeared.

Anything that I might be able to do to get 1Password working?

Steps: - Type anything into address bar (or navigate to a webpage) - Select any text in address bar - Copy the text (either with Ctrl+C or right-click menu) - Try to paste in any app besides Firefox

Expected behavior: - The copied text will paste

Outcome: - No text is pasted - No new entry is shown in the KDE clipboard

Any link on any webpage that I try to copy also exhibits this behavior. However, if I just select normal text on a webpage and copy it, everything works as intended. Maybe there's an issue with copying things that Firefox labels as "links"?

Tell me how to "re" install my previous version of 113.02 and then fix this bug. Don't know where to get "old" versions to download and will old version just "install" right over the version installed and keep all the bookmarks, etc.?

I experienced unreadable / garbled / distorted text rendering on some websites on macOS 13.4.1 (22F82).

Tested on following browsers:

• Firefox 114.0.2 (64-bit)
• Firefox Developer Edition 115.0b9 (64-bit)
• Firefox Nightly 116.0a1 (2023-06-30) (64-bit)

See attached screenshot when I visited reStructuredText Quick Reference documentation[1] using a Private Window from a new Firefox Profile.

How can I further investigate or fix this issue?

[1]: https://docutils.sourceforge.io/docs/user/rst/quickref.html

I'm getting this message:

Secure Connection Failed

An error occurred during a connection to oauth.xfinity.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

when I try to connect to my Xfinity email. Can't imagine what happened to the authenticity.

In the last few days, I have noticed that a number of websites are throwing me SSL_ERROR_NO_CYPHER_OVERLAP errors. Most websites, particularly more modern websites, seem to not have this issue. As some more professional examples, www.twitch.tv and www.dndbeyond.com throw this error. I have tried setting temporarily TLS version fallback limit and min to 0, with no change. I'm not really sure how to go about debugging what cyphers these websites do support and why they are throwing these errors. Any help on where to start would be greatly apprecaited.

I recently noticed that in the settings it says "Your browser is being managed by your organisation". The certificate "ImportEnterpriseRoots" seems to be affected. I have seen guides saying to delete a registry key but I do not have a Mozilla folder in my policies.

It is worth noting I do run two anti virus software. Kaspersky total security and gridinsoft anti malware. Just wondering if there is a way to permanently remove this or if its just a side affect of my anti virus software.

Thanks

After probably more than a decade using Firefox, I suddenly cannot access my email on Xfinity. Now I have to use Chrome to get to my email. The message I get is:

Secure Connection Failed An error occurred during a connection to oauth.xfinity.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR

I looked at the Help for this and couldn't understand any of it; besides which, the help didn't have this specific error; instead mentioned 2 other types of error: SSL ERROR RX MALFORMED HANDSHAKE and SSL ERROR UNSUPPORTED VERSION

After the Firefox update to 114.0.2 on my WIndows 10 desktop computer, the display of the Google Voice website became all garbled and vertical scrolling stopped working, making it impossible to read new next messages. My laptop, which has been turned off and has not taken the update, is still running the previous version and does not have the problem. I'm wondering if others have had the same issue.

When using Noto Sans Egyptian Hieroglyphics font and writing-mode: vertical-lr; the characters appear shifted up by ~10%, thus appearing partially outside their parent element. All hieroglyphics do this (here using (U+13000)), but only with Noto font.

Tested on versions 114.0.2 and 79.0esr, on different machines, new installs, old installs, even the mobile version. Chromium-based browsers don't have the issue. Images show character inside a div (with borders), the same character highlighted, and Chrome screenshot for comparison. TO REPRODUCE just import and set Noto Sans Egyptian Hieroglyphics and writing-mode: vertical-lr/vertical-rl/tb/tb-rl. A bordered div around the characters might be useful.

https://blog.mozilla.org/security/2023/05/11/updated-gpg-key-for-signing-firefox-releases/

The new GPG subkey’s fingerprint is ADD7 0794 7970 0DCA DFDD 5337 E36D 3B13 F3D9 3274, and it expires 2025-05-04.

But when i import this key(certificate) with gpg4win it shows me this fingerprint: 14F26682D0916CDD81E37B6D61B7B526D98F0353 which is the same one listed here: https://ftp.mozilla.org/pub/firefox/releases/114.0.1/KEY

Both keys have the same fingerprint when i import them from either of the above websites, why does the key from the first link not match what the website says?

When i use the sha512.asc to verify the integrity of the downloaded firefox installer which i got here: https://www.mozilla.org/en-US/firefox/all/#product-desktop-release https://ftp.mozilla.org/pub/firefox/releases/114.0.1/SHA512SUMS.asc Then the result is invalid. - See attachment below.

I no longer can use Firefox after years of being an avid user and supporter. I have followed all directions to enable the u2F extension. Have gone as far as reinstalling firefox. Are you going to fix the issue? If not I must discontinue which makes me sad.

British Airways enable cookies page, essential cookies greyed out so can't log in. The other three cookie choices are live and ticked. This problem has been here for weeks - can anyone suggest what is wrong?

I have noticed since my upgrade to the current version of Firefox that there seems to be a glitch or two in regards to when I hit clear all history. This normally would clear the list of recently bookmarked sites. However since upgrading to version 114.0.1, this does not occur as it used to, meaning it's taking up memory, as the recently bookmarked sites from the previous session remain even when I shut down the browser for the night when shutting down my laptop. I have also noticed that the browser will still ask me if I want to restore a previous session even after hitting clear history and shutting down the browser. These were never issues in versions prior to 114 so far as I can tell. Can anyone explain what's happening here and how these can be fixed?

I am using Firefox 114.0.2 address bar only, no search bar. I do not remember when it was happened, but today when I want to copy and paste page address I found out that address bar did not display the page address as previous version, just display the words I searched as a search bar (if the search bar is enabled, and typed in search bar then push enter, address bar will display address of search result page, and search bar will keep displaying the words in it). I attached my screenshot below. Using another tab and "switch to tab" feature by Firefox, I found out the page address. In my screenshot, I typed "test" and using Google to search (I also tried Bing, Wikipedia and more and all of them have the same problem with their owned link) and the page address should be "https://www.google.com/search?client=firefox-b-1-d&q=test" but even I paste this link into the address bar, it will only display "test" like the pic. I think it is a trim feature but I do not which preference I should edit in about:config. I have set "browser.urlbar.trimURLs" to false for displaying http and www, but it is not work this time.

After updating to 114.0.1 the print orientation for pdf's has disappeared. PDF's we used to print often now come out with the wrong orientation and have to be printed with the system dialog instead.