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  • Archived

How to drag URL to bookmark folder?

I've been using Firefox since Netscape died and never had this problem. For over half an hour I've been dragging and dragging and searching the web ... I couldn't get th… (read more)

I've been using Firefox since Netscape died and never had this problem.

For over half an hour I've been dragging and dragging and searching the web ... I couldn't get the URL in the bookmarks if my life depended on it.

I read about that star thing -- WAY to slow! Nobody pays me to organize my tabs.

Why is this not working anymore?

THANKS!!!

Asked by ChristineB 1 year ago

Last reply by ChristineB 1 year ago

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Cannot send emails

I just got a new PC. I am still getting it set up. So far, my biggest issue is that I cannot send emails with Gmail. I can still receive emails fine. I also cannot downlo… (read more)

I just got a new PC. I am still getting it set up. So far, my biggest issue is that I cannot send emails with Gmail. I can still receive emails fine. I also cannot download attachments. At first I had some trouble getting signed back in to my Gmail account - mostly due to two-factor authentication. Gmail is often giving me errors or saying "Opps". When I try to send an email, it either takes a really long time or it fails altogether.

It may be some setting or something in my web browser. I primarily use Firefox, but have also been using Chrome.

I am also having trouble signing in to one of my work accounts through Outlook. The login and authentication step there just keeps reloading the page. One other work related account or webpage is also not displaying correctly. I am not seeing the data that I know is there; instead the page is blank or empty. Some of the other information on the page is not accurate. Super weird.

Looking for advice on how to troubleshoot this. Thanks

Asked by axatassabrae 1 year ago

Last reply by axatassabrae 1 year ago

  • Solved
  • Archived

Can't unblock popup

Hi, I seem to having multiple problems with Firefox over the last few weeks... This problem is - I can't unblock popups. I have got popup blocking enabled, with a coupl… (read more)

Hi,

I seem to having multiple problems with Firefox over the last few weeks...

This problem is - I can't unblock popups. I have got popup blocking enabled, with a couple of Exceptions - it's been working fine until I wanted to use it today. I have tried turning off popup blocking, re-entering the exceptions - nothing is helping!!!

Does anyone know what to do?

Thanking you Pedro

Asked by PedroSMS 1 year ago

Answered by Terry 1 year ago

  • Archived

Cannot drag files from download list

I am working on a new computer with Kubuntu and have FF installed via .deb. On my previous computer, I could drag files from the downloads dropdown (eg download a file a… (read more)

I am working on a new computer with Kubuntu and have FF installed via .deb.

On my previous computer, I could drag files from the downloads dropdown (eg download a file and then drag it into gmail as an attachment).

Now this is not possible. Instead, I need to go to the downloads folder in order to drag and drop a file. An extra step and rather annoying.

The problem is persists in Safe Mode.

Is there any way to get the old functionality back?

Asked by yves 1 year ago

Last reply by yves 1 year ago

  • Archived

Two of the same bookmark in bookmark toolbar location

I inserted a pic of my problem. I want to save a twitter bookmark in my twitter folder in the toolbar but it comes up with TWO different folders! When I save to one it … (read more)

I inserted a pic of my problem. I want to save a twitter bookmark in my twitter folder in the toolbar but it comes up with TWO different folders! When I save to one it shows up in the toolbar folder, if I choose the other it does not and I have no idea where it goes. How do I remove the second twitter location?

Asked by pathomeon 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Firefox is popping up a small pop-up asking for a password.

Everything under Logins and Passwords, and Forms and Autofill is unchecked. A "Primary Password" has never been set in firefox. Can't get it to stop asking, which is ma… (read more)

Everything under Logins and Passwords, and Forms and Autofill is unchecked. A "Primary Password" has never been set in firefox.

Can't get it to stop asking, which is made worse by the fact that nothing is selected to prompt it nor is anything stored for it to use.

Asked by Shawn.Janson 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

colors of links are incorrect

The link colors are suddenly incorrect. Normally the links are blue and the visited links are purple, but now they are pastel light-blue and pastel pink. This problem is … (read more)

The link colors are suddenly incorrect. Normally the links are blue and the visited links are purple, but now they are pastel light-blue and pastel pink. This problem is not in Edge or Chrome. I am using Firefox 113.0.1

I have tried - rebooting windows - windows shutdown, wait, restart - changing the firefox website appearance and themes (auto, dark, light) Still no solution. Any ideas? Thanks.

Asked by jOhn+ny 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Imported Passwords Not Showing In Firefox Under "Saved Logins" After Resetting PC

Hi, I've imported around 200+ passwords from another web browser as '.csv file' in Firefox from option of 'import from a file.' During the import, I was logged into my… (read more)

Hi,

I've imported around 200+ passwords from another web browser as '.csv file' in Firefox from option of 'import from a file.'

During the import, I was logged into my Firefox account as well.

But, after resetting PC, I downloaded the Firefox and logged on with my Firefox account, and there are only 29 passwords showing up, rest of the passwords are not there.

And, now I do not have access to that .csv file as well.

I am on Windows 11 and had reset my PC with option to 'Keep My Files' so there is no data loss as per my side or on the hard disk drive.

Please help me to get those passwords back. They are extremely important to me.

Thanks in advance!

Asked by Karan 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Active tab is NOT visible

With the dark mode of Firefox on Windows 10 desktop it is IMPOSSIBLE to see which of the several tabs is the one that is open. I work with tabs not windows as I always n… (read more)

With the dark mode of Firefox on Windows 10 desktop it is IMPOSSIBLE to see which of the several tabs is the one that is open.

I work with tabs not windows as I always need to see all the pages/websites open that I work with in one view, and so it is a hassle and nuisance NOT to be able to tell which tab is active, having to click through each one or guess.

It's one of those small yet significantly impacting on the user experience things which one would have thought by now Firefox developers would fix.

The ACTIVE tab needs to be in different colour may be on a yellow background with dark font so that people can EASILY find it with several tabs open on the screen.

Any thoughts on this? is there perhaps an option to enable it - which I am oblivious to?

thanks

Asked by etcetera777 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Poor video quality

I've tried everything to fix poor picture quality when streaming "third party" videos, e.g., YouTube. Colors are washed out; weird contrast; everything looks like it's co… (read more)

I've tried everything to fix poor picture quality when streaming "third party" videos, e.g., YouTube. Colors are washed out; weird contrast; everything looks like it's coming through a haze. Streams from Netflix, Amazon look normal. And sorry, guys, the same third party streams from YouTube et al. look totally normal in the MS Outlook browser. Have tried all kinds of settings and rebooted as well. No change.

Please advise. This problem appears to be unique to Firefox.

Asked by rwerber45 1 year ago

Answered by andrea.dika 1 year ago

  • Archived

Save Image As... in shortcut menus (mouse right-click)

Hello Community, I have always found the "Save Image As..." menu command when right-clicking with the mouse in order to save an image. Recently the website where I downl… (read more)

Hello Community,

I have always found the "Save Image As..." menu command when right-clicking with the mouse in order to save an image. Recently the website where I download these images from has implemented an automatic zoom feature that changed this standard menu (now appearing with commands such as "Save Page As...", "Save Page to Pocket", "Select All", etc...). I cannot access any command that directly relates to the underlying image and so I am not able to save it. The website developers assured me that with their own browser (not Firefox, I presume) the "Save Image As..." option is still available, suggesting me to install a different one. I believe the reason of this change in behaviour is because the mouse does not find a direct link to the image any more (as if there was a layer in between running a script to enlarge the image).

My question: is there any other way to access the menu option I need? Why should other browsers be able to "see through" the image and have the standard menu?

Thank you for any suggestion.

Asked by indodario 1 year ago

Last reply by indodario 1 year ago

  • Archived

Tab width resets when closing browser after editing in about:config

I've asked this question a long time ago, and received no answers. I resorted to resetting it every time, however a new problem has come about, forcing me to ask again. … (read more)

I've asked this question a long time ago, and received no answers. I resorted to resetting it every time, however a new problem has come about, forcing me to ask again.

Whenever I open my browser, my tabs have reset themselves to default width. I prefer them at a wider width, so I navigate to about:config and edit the browser.tabs.tabMinWidth to 100. I have to do this every time.

However, for some reason doing this now also hides/removes tab close buttons on each tab, which is problematic to my style of browsing.

I had an userCSS file, but even after removing it as a test, the problem persists. If it matters, my style of browsing has me keep two windows open at any given time. I did try to change it with only one window open, but the change did not stick.

Only tab-specific add-ons I have are FoxyTab and a tab suspender.

Any help is appreciated, be it making sure the tab close buttons do not disappear, or be it making sure the tabs remain at minimum of 100 width.

  • Solved
  • Archived

Webcam help

Scroll down until you find "PERMISSIONS" and find for "Camera". Click on "Settings" that is parallel to "Camera". Now, select/type all websites, that you want to give pe… (read more)

Scroll down until you find "PERMISSIONS" and find for "Camera". Click on "Settings" that is parallel to "Camera". Now, select/type all websites, that you want to give permission/access to your camera.

Never used a webcam before, but i did that... the site is there, it says allow... i'm on the website now, says webcam not found... am i forgetting something? do i even have one? i'm at the library...

Tim

Asked by ttaylor11133 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Transferring bookmarks from old hard drive to new pc

Hello, My old PC crashed and I want to transfer my bookmarks from the old hard drive to my new PC running windows 11. I have unlocked hidden files, but when I ran drive:… (read more)

Hello,

My old PC crashed and I want to transfer my bookmarks from the old hard drive to my new PC running windows 11. I have unlocked hidden files, but when I ran drive:\Users\username\AppData\roaming\Mozilla\Firefox\Profiles nothing came up. I then ran places.sqlite and a list of places.sqlite appeared with some files having -wal &-shm after them?

I believe from reading here this is where my bookmarks are?

If so, how do I transfer them to my existing PC hard drive to use please? Many thanks Chris

Asked by CM 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Add-ons toolbar

So I have installed 1password to my browser but i need the add on to show in my toolbar but when i click customise toolbar, i cant find the add-ons option. Please help … (read more)

So I have installed 1password to my browser but i need the add on to show in my toolbar but when i click customise toolbar, i cant find the add-ons option. Please help

Asked by Sam 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Firefox crashes when trying to log into websites

For the past few weeks, Firefox has started crashing when logging into various websites. I've updated Firefox, cleared cookies etc, reinstalled Firefox, opened it in Trou… (read more)

For the past few weeks, Firefox has started crashing when logging into various websites. I've updated Firefox, cleared cookies etc, reinstalled Firefox, opened it in Troubleshooting mode, updated my OS, disabled extensions... everything I can think of. After some sleuthing, it seems to only happen when trying to log into a website. Doesn't happen on every site, which is weird.

This is so frustrating, please help!

Asked by Jeff 1 year ago

Answered by Jeff 1 year ago