Firefox Support Forum

Hi there. I'm using Windows 10. Recently, I have noticed that pressing Ctrl+F4 doesn't close a Firefox tab for me anymore. Ctrl+W does close the current tab, but my muscle memory is for Ctrl+F4 and I'd like to figure out why it quit working.

Any clues for me? Thank you!

Etrade website, and that website only, loads normally but then freezes. Other sites are fine and Etrade works fine with Edge. Windows 11 latest update. I've tried clearing cache and cookies to no avail.

Hello,

This is a weird issue that's been plaguing me for years. Only recently have I spotted the common factor.

On two Windows 10 computers, sometimes when I copy/paste a link in Firefox, my keyboard input language switches from Canadian Multilingual Standard to US English. On my desktop, I don't even have US English installed as an input method, yet it still switches to it. I've even made registry changes to specifically remove it, to no avail. Disabling the option to switch languages via keyboard shortcut also makes no difference.

This seems to happen completely randomly. I'll ctrl+c/ctrl+v a link and the language will change. Putting it back to CMD and ctrl+c/ctrl+v again and it won't change. The change only happens when I copy/paste a link from Firefox. Maybe one out of every 15-20 times on the large scale, but sometimes it will happen twice in a row, or not at all for a week.

Does anyone have any insight on this issue, or how I can fix it permanently? It's such a weird issue and it's infrequent enough, but every time it happens it feels like tripping in a full sprint. Very unpleasant.

Currently running 113.0.1 (64-bit), but again, this has been plaguing me for years. I first thought it was a Windows install issue, but it's happening on two different systems. Thanks in advance

FireFox continues to provide no easy solution to the ever decreasing font size in menus and toolbars. This is an accessibility issue and FireFox fails. Yes, I can increase text font size of displayed webpages, but this doesn't address the more profound issue of font size in the browser itself (menu and toolbar text). This has been a known issue for years. The only solution offered is writing code, which is no solution at all.

Since yesterday on Facebook I can't see the time a post was written like I always had and like it happensa for example on Chrome, does this is happening to others?

The last update 113.0.1 was when I really noticed it being slow. None of the current suggestions have any effect. I have restarted several times, cleared cookies and history, flushed dns and have gone through all settings. Privacy is set at "standard" and not using a VPN and have turned off add blockers with no effect either. I have to check, but I don't think I have any add-ons except for color on home page.

If I do a speed test, ping is kinda slow, download is half what it should be at times, and every test shows ZERO upload all using several sites to test from . The only thing not done is shutting down av which I won't do. Anyone else seeing this issue? Any other suggestions than the go-to stuff here? Windows 10

I am working on a new computer with Kubuntu and have FF installed via .deb.

On my previous computer, I could drag files from the downloads dropdown (eg download a file and then drag it into gmail as an attachment).

Now this is not possible. Instead, I need to go to the downloads folder in order to drag and drop a file. An extra step and rather annoying.

The problem is persists in Safe Mode.

Is there any way to get the old functionality back?

After a recent migration of everything from an old PC to a new one, the Firefox logo does not appear in any of the HTML file icons on my new computer. They are all blank.

It apparently a problem unique to Firefox, and only involves the display of the Firefox logo. Although the icon is blank, when it is clicked, the document is opened by Firefox.

If I right-click on a blank HTML document icon and select "Properties", to the right of "Opens with:" is the Firefox logo. If I then click "OK", the Firefox logo remains in the "Properties" window, but the icon remains blank.

If I click on "Change", select "Microsoft Edge" and click "OK", the "Microsoft Edge" logo appears to the right of "Opens with:", and the HTML document icon also displays the Microsoft Edge logo.

There is a similar result when I select "Google Chrome", "Internet Explorer", or even "Notepad". The corresponding logo appears in the HTML document icons.

I have attached screenshots of old PC and new PC.

Any and all suggestions are welcomed.

We have set up exceptions for mail.google.com and accounts.google.com in Settings. Yet, Gmail is still asking for passwords to log in and saving them. I thought I had done all it would take to have Gmail remember them. Am I missing something?

Also, we cleared cache.

Thank you, Meg

Firefox will not play videos from any site, including YouTube, Twitter plays in home screen but does not play in full screen mode, FoxNews or any site. I hear audio but there is no video. Firefox automatically updated Friday May 12 2023 and I don't know if that update had a glitch. I tried reinstalling firefox and it still didn't work. I cleared all history, cookies, cache, etc and still does not work.

please help, thanks

I sign into Xfinity email using this: https://connect.xfinity.com/appsuite/#!!&app=io.ox/mail&folder=default0/INBOX I get a jumble of data but only one of four mailboxes. Microsoft Edge shows ok. Xfinity installed a new mail process from a company called OX.IO Thanks for your help

Hello,

Since some days I can't upload or download anything using Firefox. Right-click on an image and click "download" - nothing happens. Right-click on a web page and click "Save Page as" - nothing happens. Try to upload a file to DropBox or Google Drive - no popup appears, no error message, no response whatsoever. Opening the downloads list in the browser and trying to open the folders where I had previously downloaded things (when downloading was still working) also has no effect - the folder does not open on the desktop.

So apparently the problem is some kind of broken interaction between Firefox and Ubuntu (Nautilus?)

Downloading and uploading works normally with wget and Chromium.

Steps already tried: - Resetting all browser data - Refreshing the browser - Activating troubleshooting mode

Firefox: 113.0.1 Snap canonical-002 1.0 Ubuntu 22.04.2 LTS

I have 2 laptops (Macs) and want to Merge the bookmarks on the two. I can only find ways to copy one to the other, but then it overwrites what is on the laptop the bookmarks are being copied too.

Thanks

My firefox is presenting some malfunction on many features that are not working as they should. I tried to updated to it the last version to solve. It did not work. So I tried to restore it. which should work as I dont think its problems has to do with cookies or saved personal info. It did not work as well. So here some of the problems:

1- My firefox's home page is suppose to show my most visted sites. But it shows only empty/blank space. (image ) 2- I cant add any extension to my toolbar. They simply dont appear when I try to edit it. 3- I cant remove/edit any favorites (changes are not applied). 4- Some extension are just not working. for no reason. Betterttv for example. (Tried to reinstall, reset permission. ). they were working normally before. 5- autofill are not working. Does not show the options.

All this does not make any sense to me. As I've tried to solve restoring the firefox. Only cookies, passwords and personal info should have being kept and I dont think they are the cause of all this. I dont wanna to fully clean reinstall it as there are many logins, passwords and other info saved that I dont even remember. In additon it does not make any sense to me at all.

Hello guys, so my Computer crashed and was stuck in a bootloop and I needed to hard reset it. Now my Firefox passwords,bookmarks etc are gone. How can I recover them, they are very important?