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  • Archived

Firefox takes 15 minutes to load

Ever since the last two updates to Firefox, I can't use the browser without a lot of trouble. It won't launch for 15 minutes; links take several minutes to load; it's jus… (read more)

Ever since the last two updates to Firefox, I can't use the browser without a lot of trouble. It won't launch for 15 minutes; links take several minutes to load; it's just not reliable anymore. The Firefox on my laptop works just fine since I refused to update it. I've tried starting in safe mode; disabling all add-ons; clearing the cache and history; uninstalling and reinstalling. Nothing works. I'm using Firefox 112.0.1 64 bit. Windows 10. How can I get Firefox to work again on my desktop?

Asked by joyce.greer2 1 year ago

Last reply by joyce.greer2 1 year ago

  • Archived

Web pages keep getting muted

Hello, My fire fox keeps muting all tabs when I have more than 1 tab running with any audio. Discord and any other app with sound can mute everything too. I need to clos… (read more)

Hello,

My fire fox keeps muting all tabs when I have more than 1 tab running with any audio. Discord and any other app with sound can mute everything too. I need to close everything that uses audio and then reload the web page with only that 1 tab open in order for audio to start working again.

Please and thank you~

Asked by ilearninkorea 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Can't access a particular website. I think it cached "Server Not Found" but clearing cache didn't help

Hi, I just created a website, but it's not working in Firefox. It works in Chrome and Opera. I get "Server Not Found". I tried going to settings and clearing cache, th… (read more)

Hi,

I just created a website, but it's not working in Firefox. It works in Chrome and Opera. I get "Server Not Found".

I tried going to settings and clearing cache, that didn't work. I tried pressing shift while hitting reload, that didn't work. I also tried pressing Ctrl+shift+R and that didnt work.

Please advise!

Asked by Jodes81 1 year ago

Answered by Jodes81 1 year ago

  • Solved
  • Archived

Firefox MacOS integration: broken Edit menu

Hello all, I've noticed for two weeks now that last two standard entries in “Edit” menu are missing: “Start Dictation…” and “Emoji & Symbols” no longer show up. (s… (read more)

Hello all,

I've noticed for two weeks now that last two standard entries in “Edit” menu are missing: “Start Dictation…” and “Emoji & Symbols” no longer show up. (see attached screenshot) It looks like this https://bugzilla.mozilla.org/show_bug.cgi?id=1563295

Currently - Firefox 112.0.1 (64 bits) — but issue also there before that upgrade and I think it came with version 112.0.0 - MacOS Ventura 13.3.1 (22E261) — issue also there before that latest update on april 20th - Mac Book Pro with Intel processor — a friend can confirm the issue with that chip but not with M2 and same OS and browser versions.

Thanks.

Asked by Gildas Cotomale 1 year ago

Answered by cor-el 1 year ago

  • Archived

The Bible program "Instaverse" will not work with Firefox since the April 2023 downloads and updates. How do I correct this?

"Instaverse" Program lets scriptures appear after a mouse over in Firefox. Why will it not work since the 112 update and download? Worked all right until updates and down… (read more)

"Instaverse" Program lets scriptures appear after a mouse over in Firefox. Why will it not work since the 112 update and download? Worked all right until updates and downloads after March 22, 2023.

Asked by fahill 1 year ago

Last reply by fahill 1 year ago

  • Archived

Latest Firefox update no longer works Win7

I'm using a Windows 7 machine. And yes I know, I should upgrade to Windows 10 or 11. :-) Hopefully you all can still help. With the latest Firefox update 112.0.1, Fi… (read more)

I'm using a Windows 7 machine. And yes I know, I should upgrade to Windows 10 or 11. :-) Hopefully you all can still help. With the latest Firefox update 112.0.1, Firefox will no longer open. I can click the icon again and again and nothing. It doesn't even try or give an error. I've tried uninstalling and reinstalling it but nothing. I did find on another test machine I had if I installed an older version, it will open but wants to create a new profile causing me to lose all my bookmarks. I don't want that on my actual machine. Can anyone help? Keep in mind that it will not open at all. So I can't clear cache or change settings or even backup my bookmarks.

Asked by Kevin 1 year ago

Last reply by Kevin 1 year ago

  • Archived

FF won't keep me loged into websites

I've been having trouble staying signed in on websites from Google (youtube, classroom & etc.) while using Firefox. I've tried everything from clearing cookies and al… (read more)

I've been having trouble staying signed in on websites from Google (youtube, classroom & etc.) while using Firefox. I've tried everything from clearing cookies and allowing all cookies to reinstalling Firefox and removing all extensions, but the issue persists. I've also read other similar articles but they didn't work either. What steps can I take to fix this problem?

Asked by Kristian 1 year ago

Last reply by Kristian 1 year ago

  • Archived

We could not verify that you are human. Please refresh the page and try again. I get the message on certain websites

I get this message on certain websites: We could not verify that you are human. Please refresh the page and try again. Why is that? I have the latest version of FF o… (read more)

I get this message on certain websites:

  We could not verify that you are human. Please refresh the page and try again.

Why is that? I have the latest version of FF on my desktop. Please let me know. Thanks, Betsy

Asked by betsymy 1 year ago

Last reply by cor-el 12 months ago

  • Archived

Mega-menu is not working on our website

Dear, We are using Mega-menu on our website it's a Shopify extension and it's our Megamenu is not working when we are using the Firefox browser. We had multiple problems… (read more)

Dear,

We are using Mega-menu on our website it's a Shopify extension and it's our Megamenu is not working when we are using the Firefox browser. We had multiple problems with it when using your browser.


I found this text, that is related to our problem, but there is no replay on how to fix it https://support.mozilla.org/en-US/questions/1377960#question-reply This jQuery is not working with Firefox only

Do you have a solution, on how we can fix this problem?


Best regards, Ognjen

Asked by omitric 1 year ago

Last reply by cor-el 12 months ago

  • Archived

browser update deleted all my data with bookmarks

I have no access to all my bookmarks and the damn backup folder is empty, what kind of trash is this, I need this for my work and not even the search history is avalable,… (read more)

I have no access to all my bookmarks and the damn backup folder is empty, what kind of trash is this, I need this for my work and not even the search history is avalable, no more damn firefox, let me know if there is any way to get back that bookmarks and browser data since I have no way of retrieving any of the cinfidental accesses I need to perform my job

Asked by danielthimm81 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Can't login to my KeyBank Accounts

I can login to the KeyBank website, but can't see my account details with Firefox browser (when I can with Chrome browser). I get 'This page is slowing down Firefox. To s… (read more)

I can login to the KeyBank website, but can't see my account details with Firefox browser (when I can with Chrome browser). I get 'This page is slowing down Firefox. To speed up your browser, stop this page.'

Asked by boris2006 1 year ago

Last reply by Emby 12 months ago

  • Archived

tA folder named 'other bookmarks' on my bookmarks toolbar and will not delete. The delete option is grayed out.

Several years I logged into an extended family member's computer, accidentally sync from another browser and now this folder has been following me around. The thing is it… (read more)

Several years I logged into an extended family member's computer, accidentally sync from another browser and now this folder has been following me around. The thing is it's full of some really gross things. Mostly extreme right opinion pieces and just so much porn. I really want this folder to go away, but when I right click it the delete option is grayed out. I've tried deleting them one by one, but everything I close the window and reopen it again, all of the links are back. How do I purge this from my mozilla account?

Asked by roxierobinson 1 year ago

Last reply by cor-el 1 year ago

  • Archived

saving some cookies when closing firefox

I currently have a setting checked telling Firefox to delete all cookies when closing. I want to set some exceptions but cannot uncheck that setting hence I cannot make … (read more)

I currently have a setting checked telling Firefox to delete all cookies when closing. I want to set some exceptions but cannot uncheck that setting hence I cannot make the exceptions. So how can I make exceptions so as to save some cookies upon closing? Please be specific as I am not familiar with a lot of assumed firefox computer jargon. Thanks

Asked by dougmerrill41 1 year ago

Last reply by cor-el 1 year ago

  • Archived

My Bookmarks are missing in fullscreen mode, and there is a weird white bar on the browser when not fullscreened.

I have the bookmarks set to "always show" on my macbook, and there is no issue with the bookmarks when in window mode, but when fullscreen they disappear :( Addition… (read more)

I have the bookmarks set to "always show" on my macbook, and there is no issue with the bookmarks when in window mode, but when fullscreen they disappear :( Additionally, when I set firefox in windows mode, there is a white bar at the top that does not leave. It is about the side of the tab section in the browser.

Asked by rajita_s 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Can barely see outlines for text entry boxes on some sites

Hi. It's hard to see where to enter text on some sites. How do I make text entry boxes easier to identify please? For example, I had to look hard to figure out that the… (read more)

Hi. It's hard to see where to enter text on some sites. How do I make text entry boxes easier to identify please?

For example, I had to look hard to figure out that there's a text entry box on the following page around the words Share an Update...

https://community.morningstar.com/s/profile/0053o00000A9t7k

Asked by B9 1 year ago

Last reply by AzZA 1 year ago

  • Archived

Print dialog

In both Firefox and Thunderbird Is there a way to change the default print dialog back to the system dialog rather than the one-stop printing option? I was able to chang… (read more)

In both Firefox and Thunderbird Is there a way to change the default print dialog back to the system dialog rather than the one-stop printing option? I was able to change this setting in previous versions of both but since updating, I can not locate the setting or remember how to do it. Thank you

Asked by tseabrook 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago