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  • Archived

Bookmarks toolbar

For the first time, I have got a message 'For quick access, place your bookmarks here on the bookmarks toolbar.' I have always used the bookmarks toolbar. This message ju… (read more)

For the first time, I have got a message 'For quick access, place your bookmarks here on the bookmarks toolbar.' I have always used the bookmarks toolbar. This message just takes up space, so I would like to get rid of it.

Asked by rmbooker 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Error code: SEC_ERROR_REVOKED_CERTIFICATE

Cannot access website. Getting Error code: SEC_ERROR_REVOKED_CERTIFICATE. Website owners say certificate is valid and can access on other browsers. Why is FireFox block… (read more)

Cannot access website. Getting Error code: SEC_ERROR_REVOKED_CERTIFICATE. Website owners say certificate is valid and can access on other browsers. Why is FireFox blocking access to site?

Asked by ssiler 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Google's websites works badly with Hardware Acceleration On (Google, Youtube, Gmail, Google Maps, ...)

Hi everyone, I am currently using Firefox "112.0.1 (64-bit)" on Windows 10 "10.0.19045 Build 19045]" I have problems using almost all Google websites: most of the times … (read more)

Hi everyone, I am currently using Firefox "112.0.1 (64-bit)" on Windows 10 "10.0.19045 Build 19045]"

I have problems using almost all Google websites: most of the times they do not load at first attempt, and when they do they do not works properly. As example: Youtube does not load (or the cached version says that there is no internet connection), then after a few attempts it loads but all thumbnails on the home are gray.

On another browser (Edge) all websites works normally.

Using private window has the same problem, I have no extension and no plugin other than OpenH264 Video Codec provided by Cisco Systems, Inc. and Widevine Content Decryption Module provided by Google Inc.. I tried emptying cache and also reinstalling Firefox.

The only fix I found on the web is to disable hardware acceleration from settings. If I disable it and restart the browser, then all websites works normally. Actually I can't see this as fix but as a workaround, since I am using a notebook and I'd like to use my GPU for video decoding and save energy.

Maybe I am missing something? Is there something I can do? Thanks.

Asked by Lorenzo 1 year ago

Answered by Lorenzo 1 year ago

  • Archived

YouTube gets stuck on full screen ONLY when already in Mac's full screen window

I've only just recently had this issue: If I'm not already in full screen mode on my MacBook Air (Ventura 13.3.1), then I can enter and exist YouTube's full screen mode j… (read more)

I've only just recently had this issue: If I'm not already in full screen mode on my MacBook Air (Ventura 13.3.1), then I can enter and exist YouTube's full screen mode just fine. But if I'm already in full screen mode with the browser, then after going full screen with a YouTube video I can't exit. I can exit the full screen window, but then the video stays in full screen with no menu bar available etc. Instead I have to close Firefox and open again. See the attached image - I can change the size of the window but only the video screen appears. I can still use shortcuts (ctrl+tab) to navigate tabs etc.

Asked by joshuadblanchard 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

how to reset Firefox profile

I want to do a refresh of my firefox profile for it was overwriten with another profile or it was combined with another profile. So how can I start from scratch without m… (read more)

I want to do a refresh of my firefox profile for it was overwriten with another profile or it was combined with another profile. So how can I start from scratch without my current profile been overwritten by what is stored on the cloud.

Asked by Yale 1 year ago

Last reply by cor-el 1 year ago

  • Archived

The Ping Website Pull downs don't work

When I go to the url https://ping.com/en-us/clubs and hit the pull down for clubs it does nothing. I have enhanced tracking off. It also says protections dashboard 28 blo… (read more)

When I go to the url https://ping.com/en-us/clubs and hit the pull down for clubs it does nothing. I have enhanced tracking off. It also says protections dashboard 28 blocked. I am unable to use clubs, bags pld putters pull downs. I am using custom setting cookies, tracking, cryptominers, fingerprinters. It must be a setting and I am unable to solve my problem. If I use Brave browser my pull downs for the clubs etc works fine. I am also using the duck duck go extension in my firefox 112.0.1. Do you have any ideas? Thank you

Asked by hack2er 1 year ago

Last reply by zeroknight 6 months ago

  • Archived

Cookie and history deletion options/mechanism

I want to: - Delete cookies, logins and cache of all not specifically allowed websites when closing the browser - Automatically delete the browser history of anything tha… (read more)

I want to: - Delete cookies, logins and cache of all not specifically allowed websites when closing the browser - Automatically delete the browser history of anything thats older than 'n' days or entries - Preferably do this without having to use an addon

I have set places.history.expiration.max_pages, however even on a really low value it does not seem to delete any older items from the history.

For deleting cookies and cache I have a problem understanding how the 2 sections in the settings interact (Cookies and Site Data and History) and how I would manage to delete everything except the whitelisted cookies.

Asked by booklordofthedings 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Default browser

When I go to Settings Firefox shows that it is the default browser and there isn't an option for changing it to not being the default browser for Windows, Google, and oth… (read more)

When I go to Settings Firefox shows that it is the default browser and there isn't an option for changing it to not being the default browser for Windows, Google, and other items that I save to my Documents.

Asked by Lorenzo 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Firefox opens a new tab when i launch the browser

I've recently switched from Brave and I've noticed that Firefox opens a new tab whenever I launch the browser instead of resuming to the previous tab I was on before clos… (read more)

I've recently switched from Brave and I've noticed that Firefox opens a new tab whenever I launch the browser instead of resuming to the previous tab I was on before closing it, I've tried to set the pinned tab as the default home tab but it just launches it in a new tab instead of opening the pinned tab. Is there a setting to disable this?

Asked by 1 year ago

Last reply by 1 year ago

  • Solved
  • Archived

Two classes at teachable.com, both using email to log in, but Firefox says NO to storing the two different pws

I'm enrolled in multiple classes at teachable.com and they both use my email, however, the classes are VERY different and I need two separate passwords. Firefox said NO. … (read more)

I'm enrolled in multiple classes at teachable.com and they both use my email, however, the classes are VERY different and I need two separate passwords. Firefox said NO. Is there a way to have two passwords using the same email address? I did try to log in when I signed up for the second course and it did not recognize my email address. The sign in process for the first site is slightly different and goes through the instructor's site, and then through teachable.com. My password for the first class is stored on Firefox under teachable...and I've emailed myself the password to the second class until I can resolve this. I thought there would be a comment field or something to differentiate the two courses. Please help. Many thanks!

Asked by smclewis 1 year ago

Answered by cor-el 1 year ago

  • Archived

How to enable a Real Search Box in the middle of a New Tab Page

In the middle of the FF home page, the search box functions normally, but not on a new tab page. The box is fake and typing automatically goes to the address bar. I chan… (read more)

In the middle of the FF home page, the search box functions normally, but not on a new tab page. The box is fake and typing automatically goes to the address bar. I changed the setting in about:preferences#search to "Add search bar in toolbar." That resulted in adding a 2" search bar to the right of the address bar with a TINY font. VERY difficult to see.

Next in about:config, I switched this to false: "browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar ". But, that didn't fix it.

An article on askvg.com said to do the above, but to do it in FF's NIGHTLY. To get the search box to function in the center of the page, will I have to install Firefox Nightly alongside my normal Firefox Release and fix it there? Then will it sync over to my regular FF and fix it? Or, is there another way?

Asked by xxq107a 11 months ago

Last reply by TyDraniu 11 months ago

  • Archived

Firefox speaks every text or section that i click

Hello I accidently hit a few keys and afterwards Firefox started to mark the sections yellow and speaks everything I do or the text i click. I just appears on the one w… (read more)

Hello

I accidently hit a few keys and afterwards Firefox started to mark the sections yellow and speaks everything I do or the text i click. I just appears on the one website, the one I was as i pressed the keys. I thinks its a feature from Firefox, because the windows voice assistant is deactivated.

In the image you can see the title marked yellow, I clicked it and a female voice speaks it or when i click a section they say "section landmark"

Thanks for helping

Asked by Joschua.rieffel 1 year ago

Last reply by Joschua.rieffel 1 year ago

  • Solved
  • Archived

HBOMax site not loading

Im opening hbomax site and everytime i just get 3 loading dots and sudden black screen, i tried clearing cookies and cache, i tried troubleshoot mode, its still the same.… (read more)

Im opening hbomax site and everytime i just get 3 loading dots and sudden black screen, i tried clearing cookies and cache, i tried troubleshoot mode, its still the same. Site works fine on chrome

Asked by raf5-95 1 year ago

Answered by raf5-95 1 year ago

  • Archived

Error connecting to Google Mail using Firefox

When I try to sign onto G mail I get redirected URL to YouTube. I do not want to sign onto youtube. I do not have a account with youtube. I started getting this error abo… (read more)

When I try to sign onto G mail I get redirected URL to YouTube. I do not want to sign onto youtube. I do not have a account with youtube. I started getting this error about 3 months ago. I have used Firefox and Google for ages - no problems. Using Windows 11. No problems signing into Google Mail using Microsoft Edge or Chrome. In windows 11 not using proxy server. " automatically detect settings" in proxy settings is on, found in the proxy settings page.

A error page pops up and I get the following:

The URL of the pop up error message reads:

https://accounts.youtube.com/accounts/SetSID?ssdc=1&sidt=ALWU2csEj2zpnizjrFGU3h9sNBNMtCvG4rtlKGP7g3eJ4xKhQO4U/EOyONt9IXvqALsn1cLSYza0iX7flqtYP4j4 coy5uhbPqr8lAUIs8JsN0K2yQi7pOMoNkOLJ%2B8l6RHdc5J7xKdZ5nveOBcU%2BA77TUTUtVkeujdhp672cGdTPnCCCLXlwFyqu%2Bv9cSY91kSk4kNF1hpoXJjSwdETffFF8Q6iT%2Bj0r xYrzTiO0j7T3rBpuHUp6Cf7RSD9MN3P1aNSTx3s27hhNd5xheyuYS8X0NPbMErMXecXDgT7EsdCi93Z5V4EwWoS70/vrD6Mdt8%2BabAvK0nt6aFdnizKrA3UJFOHH22kS4Zzni0BjikNi24 SXncaLKgs594Ful6g%2BUWYhDGXznFL2437g8tZnw/pL1LMdwRYG/XJx6ZbhmS9G5nBppfnF4dlNb1z4oKQwtnOQucw5MImHn7Dc4ADC2DgZtdMOTVeUvQ%3D%3D& continue=https://mail.google.com/mail/&tcc=1&ifkv=AWnogHfqStXCgyKf8fiIUn0S691FyRlapg4PIo0dOKpR6eiCvsguai0YJ2hX8EkK_h2C3_AjRC4r5w

The error message reads:

Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to accounts.youtube.com because this website requires a secure connection.

What can you do about it?

accounts.youtube.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely.

You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem.

Websites prove their identity via certificates. Firefox does not trust this site because it uses a certificate that is not valid for accounts.youtube.com.

The certificate is only valid for the following names: *.safezone.mcafee.com, safezone.mcafee.com

Error code: SSL_ERROR_BAD_CERT_DOMAIN

If I hit the "back" button on the error message Google Mail will open.

Asked by slion2611 1 year ago

Last reply by slion2611 1 year ago

  • Archived

White borders on the left, right, and bottom (not top)

In the past few months my browser has started adding white borders around the left, bottom, and right edge. This seems to be an exact duplicate of this archived post: htt… (read more)

In the past few months my browser has started adding white borders around the left, bottom, and right edge. This seems to be an exact duplicate of this archived post: https://support.mozilla.org/en-US/questions/1301702

I don't know why it was archived. The "solution" is to enable the Title Bar under the "Customize Toolbar" menu. But this takes up even more space on my screen than the borders: I don't want it.

It's like this on all websites. It seems to go away when I restart the browser but the borders are (usually) back the next time I start my PC. I'm using Windows 10, and my screen resolution is 2560x1440.

I do not have privacy.resistFingerprinting enabled.

Asked by firefox2308 1 year ago

Last reply by firefox2308 1 year ago

  • Archived

Anyone know how to stop floating videos on Firefox anyone know how to stop floating videos on Firefox 112.0.1?

Anyone know how to stop floating videos on Firefox anyone know how to stop floating videos on Firefox 112.0.1? This just started happening 2 days ago. Dailymail.com is t… (read more)

Anyone know how to stop floating videos on Firefox anyone know how to stop floating videos on Firefox 112.0.1? This just started happening 2 days ago. Dailymail.com is the worst. No problem at all if I use Edge. I do have ghostery but Daily Mail gives popup saying to disable my ad blocker. Strange, because I also have ghostery on Edge. Again, no problem using Edge, just Firefox. Drives me up a wall.

Asked by sonnyboy1 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Lockwise/authenticator issue

Lockwise on My iPhone 13 forgot my login and asked for a password for some reason. As I have turned on 2-step verification it asked for the code from Google Authenticator… (read more)

Lockwise on My iPhone 13 forgot my login and asked for a password for some reason. As I have turned on 2-step verification it asked for the code from Google Authenticator. However this code was not accepted and I had to use one of my recovery codes. Now I am logged in and would love to disable the 2-step verification, as it does not work, but there is no such option in the app.

Asked by dabmv 1 year ago

Answered by dabmv 1 year ago