Showing questions tagged: Show all questions
  • Solved
  • Archived

Close tab button on left

As per old thread at: https://support.mozilla.org/zu/questions/1365405 which has since been archived. As of version 113, this solution is being suppressed. I occasional… (read more)

As per old thread at: https://support.mozilla.org/zu/questions/1365405 which has since been archived.

As of version 113, this solution is being suppressed. I occasionally see the x appear briefly on the left when a tab is selected, but then it reverts. So far I have not been able to work out what setting is overriding this function, so I've just rolled back to 112 and used the "--allow-downgrade" flag on the firefox shortcut so I can still load my old profile, but understand this is not a safe option in the long term.

Asked by Venoltar 11 months ago

Answered by cor-el 11 months ago

  • Archived

How do I reset individual links from purple back to blue?

I would like to be able to reset links on a webpage to be as if I have never clicked on them, but I am unable to do so. I have tried: -Resetting all of the cookies, hist… (read more)

I would like to be able to reset links on a webpage to be as if I have never clicked on them, but I am unable to do so. I have tried:

-Resetting all of the cookies, history, etc for that individual website. -Removing the URLs from the links in question from my browser history. -Downloading this extension: https://addons.mozilla.org/en-US/firefox/addon/remove-visited-link/ and using it -Going into settings and changing the visited link color.

Nothing has worked so far. One thing about the website in question is it has its own unique color for visited links---I am wondering if that is causing this? Additionally, this persists whether or not I am signed in to this website.

Thanks.

Asked by chalejohnson 11 months ago

Last reply by cor-el 11 months ago

  • Solved
  • Archived

Extremely high Cpu usage after firefox update

Hello, I hope someone can help me. Ever since I updated firefox, my cpu is almost at 100%. With only 2 or 3 tabs open. I updated from version 106.0.2 to 112.0.2. Before … (read more)

Hello, I hope someone can help me.

Ever since I updated firefox, my cpu is almost at 100%. With only 2 or 3 tabs open. I updated from version 106.0.2 to 112.0.2. Before this update, I could have several tabs open, up to 10 and the computer would run fine. Now with 3 tabs open, it gets really slow. And I can hear my desktop suffering (the fans go to full speed). When checking the task manager, firefox is taking all the memory and the cpu usage is almost at 100%. I have to keep restarting firefox.

The conditions are the same. The only thing that changes was updating firefox. I already searched for ways to reduce the firefox cpu usage, but nothing changed.

Is there a way to fix this? Or how can I go back to an older version of firefox? Because I'm afraid my computer will die from simply opening 3 tabs.

Thank you in advance.

Asked by Dark_mustard 12 months ago

Answered by cor-el 11 months ago

  • Archived

Firefox update makes Outlook email unusable

When Firefox updated on my Windows 7 computer, I could no longer access my email on Outlook.com. I had to revert to an earlier restore point on my computer (and thus the… (read more)

When Firefox updated on my Windows 7 computer, I could no longer access my email on Outlook.com. I had to revert to an earlier restore point on my computer (and thus the previous version of Firefox) to use Outlook.

Asked by mgbehrends 11 months ago

Last reply by cor-el 11 months ago

  • Archived

losing my session of opened tabs every time firefox updates on ubuntu

I very rarely reopen my apps because I also very rarely power off my laptop and use sleep mode instead (usually times between actual shutdowns are around a week). So ubun… (read more)

I very rarely reopen my apps because I also very rarely power off my laptop and use sleep mode instead (usually times between actual shutdowns are around a week). So ubuntu snap likes to update apps regardless of app being closed or not. And once in a while I get my firefox instance closed without me doing it, this would be fine if after reopening it all my tabs were in the same place (or at least I could restore them), but they all gone. I can't restore a session, I only have my history and have to reopen all of them manually.

Please don't tell me to use laptop like a normal person or that I can just listen to ubuntu warnings about updates and close software once in a while. The point is that I don't have this issue with other browsers (also using chrome and brave). If one of this counterparts shuts down unexpectedly it always suggests to restore your session on startup. I know firefox has this feature, but it seems to not work in this exact scenario.

Asked by fr08ty 11 months ago

Last reply by jonzn4SUSE 11 months ago

  • Archived

Cursor in Google Search Field

When I go to Google.com, the cursor is in the Firefox browser's address field. And I have to click in the Google search field to start my search - if I remember to do so… (read more)

When I go to Google.com, the cursor is in the Firefox browser's address field. And I have to click in the Google search field to start my search - if I remember to do so. Why can't the cursor just be in the Google search field?

I could search in the address field, but I'd have to highlight/delete the address. So it's easier to just click in the Google search field. But I rather just have the cursor be in the search field automatically. Is there a way to get that done? Or is that asking too much?

Asked by Steve09 1 year ago

Last reply by Steve09 11 months ago

  • Archived

Can't update Firefox

When I click the "restart to update" button it restarts but the button is still there and it's not working. I even restarted my laptop and still nothing. Is there anyway … (read more)

When I click the "restart to update" button it restarts but the button is still there and it's not working. I even restarted my laptop and still nothing. Is there anyway for me to fix it?

Asked by jillv46 11 months ago

Last reply by jonzn4SUSE 11 months ago

  • Solved
  • Archived

How to change my email address

I need to change my email address as my provider is closing down. I have seen the suggestion that I make a secondary with my new address but this will nor work as I have … (read more)

I need to change my email address as my provider is closing down. I have seen the suggestion that I make a secondary with my new address but this will nor work as I have the secondary address with the same provider.

Asked by Glenys Gould 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Downgrade Firefox to version with the bookmarks Sort by name not removed

For the love of God, can someone explain who thought it was a good idea to remove the option to sort bookmarks menus by name? Please do not suggest users to open the All … (read more)

For the love of God, can someone explain who thought it was a good idea to remove the option to sort bookmarks menus by name? Please do not suggest users to open the All bookmarks and using the View > Sort option because it's not permanent, such useless option only applies temporarily while that window is open.

What version must I downgrade to in order to recover the bookmarks sort by name? Because of course the option won't be recovered. Kindly explain who, and why did you decide it was very useful for the end user to delete this option.

Asked by andresz01 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Fedora 38 FF 112.0.1

Malwarebytes & Privacy Badger appear not to be working, though shown as 'enabled' in 'Extensions'. No blocked content is indicated. Adverts appear on lse.co.uk which … (read more)

Malwarebytes & Privacy Badger appear not to be working, though shown as 'enabled' in 'Extensions'. No blocked content is indicated. Adverts appear on lse.co.uk which can cause all four CPU's on Intel i5 to hit hi 90%. This problem appears to have started in this release.

Have disabled Privacy Badger and installed Adblocker Ultimate. This seems to have cleared the problem and Malwarebytes Browser Guard is now reporting results. Can't see how to mark problem as fixed??

A further observation which may be related to this problem. Response time seems very sluggish on FF 112.0.1

I have re-enabled both Privacy Badger & MalwareBytes and disabled Adblocker Ultimate. Both appear to be functioning now.

I have noticed that the WebExtensions process can consume as much and sometimes double the CPU & memory resource as that needed for the Firefox process. Is this to be expected? Do I need these extra security features, or are they built-in to the browser anyway?

Asked by scm999 11 months ago

Answered by TyDraniu 11 months ago

  • Archived

Firefox Automatic Update Keeps Locking dpkg

I am running Ubuntu 18.04 and the current version of firefox is 112.0.1. The problem has occurred on two different machines. My Friday routine normally involves updating… (read more)

I am running Ubuntu 18.04 and the current version of firefox is 112.0.1. The problem has occurred on two different machines.

My Friday routine normally involves updating my computers. Normally, I start firefox and get some preliminary work things out of the way before using sudo apt-get update/upgrade (sudo apt update) to update my system.

However, firefox has interjected and updated itself twice in the past month or so. When it says it has done the update and needs to be restarted, I click the button and it restarts. This would not be a problem since it was going to get updated anyway, however, when I go to start sudo apt-get upgrade to update the rest of my system, I get the following error:

E: Could not get lock /var/lib/dpkg/lock-frontend - open (11: Resource temporarily unavailable) E: Unable to acquire the dpkg frontend lock (/var/lib/dpkg/lock-frontend), is another process using it?

This lock traces back to firefox and persists for several hours. The first time I assumed something weird just happened resulting in the lock not being released when firefox restarted after its update. However, since this is the second time that it has happened there is something going on with your updater not releasing properly. Normally, the lock is released immediately after the updating software is finished updating, however, this is not the case with firefox right now.

Please fix this bug.

Asked by SH 1 year ago

Last reply by cor-el 11 months ago

  • Archived

Unable to load Javascript in OWA

Hello, I am unable, for the past 2 days, to load my webmail from Outlook.com (outlook.live.com/mail) and my outlook calendar online (outlook.live.com/calendar), but have … (read more)

Hello, I am unable, for the past 2 days, to load my webmail from Outlook.com (outlook.live.com/mail) and my outlook calendar online (outlook.live.com/calendar), but have no problem to access OneDrive and my other MS apps. I get in both cases a "failed to load Javascript" error messages, failing to load the "chunk 5016797" in mail, and the "chunk 917352" in calendar. Refreshing the tabs, restarting FF, restarting the computer, restarting FF in troubleshooting mode (no extensions) as suggested in an existing thread on this topic, updating FF and updating Windows (still Win8.1, though), didn't help. I access normally both mail and calendar in Chrome, but want to keep and use FF as my main browser. Can you help fixing this JS issue ? Many thanks

Asked by govaerts_marc 1 year ago

Last reply by govaerts_marc 11 months ago

  • Solved
  • Archived

The width size of search-engine-textbox on Overflow Menu is no full size anymore, Firefox 113

After update to Firefox 113, the width size of search-engine-textbox on Overflow Menu is no full size anymore. Before update to Firefox 113 (version 112 or older), the w… (read more)

After update to Firefox 113, the width size of search-engine-textbox on Overflow Menu is no full size anymore.

Before update to Firefox 113 (version 112 or older), the width size is still normal: full size; like search-engine-textbox on Toolbar.

  • 5 screenshot:

[1]: Firefox 113, about version, link image: 1-About-version

[2]: Firefox 113, the width size of search-engine-textbox on Toolbar is full size, link image: 2-Search engine textbox - on toolbar - full width

[3]: Firefox 113, customize mode, the width size of search-engine-textbox on Overflow Menu is now full size, link image: 3-Search engine textbox - on overflow menu - customize mode - full width

[4]: Firefox 113, after customize, the width size of search-engine-textbox on Overflow Menu is no full size anymore. The width is so narrow, link image: 4-Search engine textbox - on overflow menu - after customize - narrow width

[5]: Firefox before 113, screenshot of another post (2022-may-04), the width size of search-engine-textbox on Overflow Menu is now still normal: full size.

link image: image on reddit

link post: post on reddit


Please review and restore the width setting, same as version 112 and earlier.

Thanks and best regards!

P.S.: I posted this on " Mozilla Connect > Discussions" at this link: The width size of search-engine-textbox on Overflow Menu is no full size anymore, Firefox 113

Asked by zuumvuoogkagwkqpqa 12 months ago

Answered by cor-el 12 months ago

  • Archived

Very high CPU usage when closing Fx 112.0.2

After upgrading one machine from Fx 110.0.1 to Fx 112.0.1 (as per usual with "major" upgrades with the full install file) I noticed very high CPU usage when closing Fx, a… (read more)

After upgrading one machine from Fx 110.0.1 to Fx 112.0.1 (as per usual with "major" upgrades with the full install file) I noticed very high CPU usage when closing Fx, and it took quite some time to settle. I upgraded it to 112.0.2 via Help-About, but saw the same issue.

That is, starting Fx, opening a "private browsing window" and visit some site, say a search engine, then closing the private window and finally the first Fx window. (At the time I also see some spikes in CPU usage from the firewall software etc.)

Since I can’t have it like this, computer almost stalling for 30 sec, after closing Fx, and to see if there would be any update later to solve this issue, I uninstalled Fx 112.0.2 (I have complete backups of Fx profiles), and, just as a test, reinstalled Fx using the prior version of setup that I had, Fx 110.0.

Of course this meant a clean profile, not what any user wants to see (missing bookmarks is almost minor compared to all settings, incl. in add-ons, gathered over time. So I used the profile manager to change to my previously used default profile. After a restart I was greeted with a prompt that this couldn’t be done (since it may corrupt bookmarks(?) etc.) and I was left with the only options to abort (cancel) or create a new profile. Oh, great. I had not even used the newer ver. (Fx 112) to change or create anything, but I assume Mozilla could have something between the different versions.

So, I uninstalled Fx 110.0 (and of course in the process of creating a new profile/resetting settings it had reverted to "download updates in background", and I had to change that setting back, and stopped what was pending, during my tests trying to move it to my old profile). I installed Fx again, using the setup file for 112.0.1 and did a direct upgrade to 112.0.2, and pointed it to my old default profile, which had been used with 110.0.1 and during the first upgrade to 112.0.1.

Fx is working with my profile again, but it takes a very long time to close and (perhaps together with other software) consumes a lot of CPU, almost stalling the PC. During one such situation this morning I got two prompts for XULRunner "Could not determine any profile running in background task mode!" Never seen before. (I noticed that there now is a new folder in Roaming\Mozilla\Firefox\ called "Background Tasks Profiles".

Any help would be very much appreciated.

Asked by atria 1 year ago

Last reply by atria 11 months ago

  • Solved
  • Archived

Firefox Memory Leak Microsoft

Hi. When opening the Microsoft Website (answers.microsoft.com) i experience some memory leaks. See photo for details. Someone knows why? … (read more)

Hi. When opening the Microsoft Website (answers.microsoft.com) i experience some memory leaks. See photo for details.

Someone knows why?

Asked by SuperFurias 12 months ago

Answered by SuperFurias 11 months ago