Firefox Community Forum

Had a problem with my Firefox that kept telling me "we're sorry..." So I went to delete it and it gave me an option to "refresh" Firefox. I did that and it created a file "Old Firefox Data". somehow during this process Firefox got deleted. I downloaded a new copy of Firefox. What do I do with "Old Firefox Data"?

My bookmarks are greyed out and are not working. This happened this morning and i don't know what is causing this problem. We restarted the computer and now some of the links (when you click) just bring you to firefox login. They don't go to the bookmark site.

When I click the "restart to update" button it restarts but the button is still there and it's not working. I even restarted my laptop and still nothing. Is there anyway for me to fix it?

Ever since the last two updates to Firefox, I can't use the browser without a lot of trouble. It won't launch for 15 minutes; links take several minutes to load; it's just not reliable anymore. The Firefox on my laptop works just fine since I refused to update it. I've tried starting in safe mode; disabling all add-ons; clearing the cache and history; uninstalling and reinstalling. Nothing works. I'm using Firefox 112.0.1 64 bit. Windows 10. How can I get Firefox to work again on my desktop?

I've noticed in the last week or two that when I'm on my desktop and try to navigate to an Instagram profile, that 9 out of 10 times I get the error in the screenshot attached:

"Sorry, this page isn't available."

Weirdly, if I have a link to a specific instagram post, the browser will load it. But profile page? Forget about it. Anyone else having this issue, and know perhaps why Firefox is loading Instagram this way on a desktop?

Firefox is always using HUGE amount of my RAM with several window opened far more than my tabs.

But since the last update this has really got out of hand, crashing my apps. (Windows 10, 64 bit Desktop PC)

I work with media apps which DO require a lot of memory, such as Adobe Audition, and last night Audition first slowed down and then crashed while I was rushing to finish an urgent project.

I thought what the heck is going on - opened Task Manager - and lo and behold Firefox had several windows running taking up 85% of memory which I needed for my app!! I had only 5 -6 tabs opened in the browser - this is insane! every new update you release is more memory hungry - and I do NOT have ANY extensions and my computer is quite powerful designed for media work.

I found online advice to click on Minimise Memory button in about:memory - which I did.

But this should not be an OPTION which you have to guess how to disable! This has to be included in the Firefox SETTINGS!

So now, until you REDUCE this memory hunger I have to close the browser while working on my apps, or use another browser altogether.

Are there Firefox developers on this forum to reply?

Hi I want to make a commercial offer to Mozilla and I want to be a percentage of it if the team has accepted my offer.

Where should I email the offer? And to whom?

A webpage has 210 "boxes" (3 "boxes" across the page x 70 "boxes" down the page).

Each "box" contains a "picture" plus 6 to 9 rows of "data". (see attached) There should be about 1500 rows of data.

To select ALL of the boxes, I drag the cursor from the first row in the first box to last row of the last box.

I then do Copy.

But when I paste the copied data into an Excel or text file, only about 67 rows (from 9 boxes) are pasted.

What am I doing wrong?

My Firefox recently updated itself to version 112.0 - since then, when I close all its windows and then run FF again, on all websites opened in tabs (e.g. Facebook, Google Search etc.) I am logged off. In previous FF versions, my logged-in status was preserved between individual FF runs. Firefox not only logs me out of all sites, but also logs me out of the LastPass extension, which also stayed logged in in previous Firefox versions. Anyone knows what is going on? I dont want to have to relogin to all sites each time...

All downloads within Firefox 112 are going into the "Downloads" directory even though the "Always ask you where to save files" is checked. I downloaded the 113 Beta and the problem is unchanged. I see on the Community site that various download issues have been reported previously but those descriptions seem different than what I'm experiencing.

Also, Sync doesn't seem to do anything in the 113 Beta either. I tried but after 30 mins there were still none of my bookmarks or add-ons/extensions showing.

Stephen Wilson Pensacola, FL [removed email from public]

New Firefox version 112.0 turn my browsing to hell. It logs off me from all sites when I switch off my computer and after I come back online read cookies wrong.

How can I roll back to the previous version?

Please just answer to MY question. No dreams and fantasies, please.

When i try to log into my Home Health software my account will not load. It is a redirect webpage. I have allowed it in the cookies/blocked pages tab. It still will not load. It is a blank page.

I'm working on a web app and need to be able to test it locally. Firefox has no decided to allow only HTTPS when trying to access this specific app. I have tried removing it from history, but it makes no difference. I've restarted Firefox, I've restarted the machine. Nothing seems to work. Typing in "http://localhost<remainder of URL>" does not work, Firefox simply changes my explicit request for HTTP to HTTPS and access to the site fails.

This is not a general setting. I have other web apps I've been working on that are all accessible in Firefox and are being accessed using HTTP rather than HTTPS. It seems that Firefox has selected this specific app. In particular, HTTPS-only mode is obviously not enabled.

How do I get Firefox to accept that when I type in HTTP://... that I actually mean HTTP://... and not HTTPS://...?

I very rarely reopen my apps because I also very rarely power off my laptop and use sleep mode instead (usually times between actual shutdowns are around a week). So ubuntu snap likes to update apps regardless of app being closed or not. And once in a while I get my firefox instance closed without me doing it, this would be fine if after reopening it all my tabs were in the same place (or at least I could restore them), but they all gone. I can't restore a session, I only have my history and have to reopen all of them manually.

Please don't tell me to use laptop like a normal person or that I can just listen to ubuntu warnings about updates and close software once in a while. The point is that I don't have this issue with other browsers (also using chrome and brave). If one of this counterparts shuts down unexpectedly it always suggests to restore your session on startup. I know firefox has this feature, but it seems to not work in this exact scenario.

Fire Fox on my iMAC prevents sign in to https://www.barnesandnoble.com/ I am running Ventura and 112.0 I have followed all of the trouble shooting steps. The only one the works is running Fire Fox in safe mode.

Today I've had various problems on my Windows 10 PC such as Firefox running slowly and various buttons not working. However most of these issues seemed to sort themselves out after restarting Firefox.

However, I cannot get my projects to load in LaTeX editor, overleaf.com. Initially, the editor would load but not the PDFs. But after deleting cookies and site data the editor won't load either and I get "Could not connect to websocket server :(". I can reach other parts of overleaf.com such as their help files, but not my actual work. The problem is not with overleaf as it works fine on Firefox mobile (obviously impractical for LateX editing) and in Chrome on the same Windows machine.

I've tried everything I can think of: deleting cookies, site data, and cache; deleting History, tho I backed it up and restored it when it didn't work; going into troubleshooting mode; restarting Firefox.

Please don't force me to use Chrome.

how do I have my tabs display on their own horizontal line?

I am using my laptop and can't get it to do it like on my desktop

right now the tabs share the same line as the bookmarks

Hello, I've looked through the help docs for FF sync and Apple Handoff but am not sure which (or both?) of those may be causing this.

With both devices on and FF open, and on the same wifi, there appears an additional FF dock icon that when clicked opens up one tab from the other device.

How can I turn this off?

Super annoying and not useful at all. I have FF sync turned on and it's so easy to grab an open tab from another device via sync.

Thank you all for your time and help!