Firefox Support Forum

I want to remove some sensitive info from a pdf before emailing it. So I removed some info from a pdf file by colouring white over the text then printing to pdf. When opening new pdf document with edge or chrome the info is removed however with firefox the info briefly appears before disappearing again. So somehow after whiting out the text and printing to a new pdf file the info is somehow still there??? I would have thought by printing to a new file the new pdf would not hold the text underneath and print "white" blank space... no data behind it, am I incorrect in assuming so?

Hi I use Firefox on 2 mac and 1 IoS device. The passwords or saved logins don't seem to sync across devices, even though they are all logged in via my account. Kindly advise.

I had some problems with Firefox and in the course of fixing things my 1Password extension disappeared.

I'm using an older version of the 1Password extension and have used it for many years, and the extension was working fine in my Win 11 computer before my "fix" of Firefox caused it to disappear. But I still have the 1Password extension executable, so I ran that and 1Password showed up in Firefox - sort of.

The regular 1Password icon looks something like a door's lock, but that lock symbol has been replaced by something that looks more like a puzzle piece. When I click on that puzzle piece I get see the window showed in the 1st image and when I put my mouse pointer in that window I'm asked to "run" the extension as shown in the 2nd image. The 1Password extension works fine but I don't understand why I'm seeing an icon that I didn't used to see and being required to "run" the extension instead of simply clicking on the icon.

Firefox is showing all the time "The connection has timed out. The server at xxx.localhost is taking too long to respond." on loading or changing pages on localhost. When calling the same URL everything runs smoothly using Chrome.

Environment: Firefox 111.0.1 / Ubuntu 24.04 / Apache/2.4.56

Which settings can I change in Firefox in order to solve?

On the landing page for youtube, I used to be able to right mouse click on a video thumbnail and select "open image in a new tab" from the context menu and see the thumbnail in a new tab window.

After recent updates, (now using 111.0.1 64bit , on windows 10 pro), this feature no longer exists. It's not a change on youtube because the thumbnail is still recognized as an image and can be opened in a new tab when I use Edge browser. It seems like Firefox no longer recognizes the thumbnail as an image.

Is there any setting I can change to get the feature of "open image in new tab" back into the context menu. or somehow get Firefox to recognize the thumbnail as an image ?

When deleting emails in my Outlook account n one of the firefox tabs, if I click a little too fast it suddenly opens a new window with the next email in the list. I have firefox set to open tabs, not new windows. And I cant see any setting that should be making it open a new window when clicking delete. Its never done this before till recently and its very annoying.

Ever since about 2 Firefox updates ago, I cannot share articles to Twitter using Firefox. When I share, the Tweet dialogue box pops up showing the article, but the sidebar on the right side of the box (the one needed to scroll down the message to the Tweet button) is greyed out and no amount of clicking, trying to drag, etc., will get it going.

I cannot replicate this problem on Edge, as that browser works seamlessly when sharing articles to Twitter and I am able to scroll down to the Tweet button with no problem. Same with Chrome, I have no problem there, either.

This seems to be a Firefox problem and I cannot for the life of me figure it out. I have not changed any of my Firefox settings. I've disabled all of my extensions and it still doesn't work. I find myself using other browsers more and more as with each Firefox update there seems to be more technical bugs that aren't being fixed.

But I use Twitter often, so this is a significant problem for me. Any reasonable suggestions?

Hi,

I am getting error while accessing the site https://bharatloanfintech.com/aadhaar-veri-request?refstr=XG1TPl5uUzwHZw--

Getting error as

Secure Connection Failed

An error occurred during a connection to bharatloanfintech.com. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

How to retrieve lost bookmark folders. I can see all my folders but I'm unable to retrieve them by Click the Firefox button and then Bookmarks. Click Import and Backup >> Restore. Then select the most recent bookmarks backup or click Choose File to select an older backup file located in the directory. The Backups don't contain all my folders. I need to restore all the folder depicted in the left data column.

Hi! I'm sorry if this is not the correct topic for this question, but I'm having huge trouble surfing the community forums of Mozilla. Could you please help me to understand what is the correct community forum to talk with other users about Firefox Relay service? Or a generic Mozilla community forum...

I need the community's help for technical purposes with the mentioned service.

Thank you very much for your patience. Noè.