Firefox Support Forum

It only happens in Firefox. I can't open any website on Firefox , even google.com . However, the following link is what opens instead : "http://www1.cdnsure.com/?tm=1&subid4=1677529420.0141530000&KW1=Google%20Cloud%20CDN&KW2=CDN%20Solutions&KW3=CDN%20Video%20Provider&searchbox=0&domainname=0&backfill=0"

idk what's that "www1.cdnsure.com" website .

Hello. First of all, does anyone know where a list of supported query terms for smart bookmarks could be found?

I already know some, such as "sort=" and "maxResults=", but would like to see a full list.

Second, would it be possible to use smart bookmarks to show a list of visited websites whose URLs match a pattern such as "food.com/*doughnuts*"? That is, all websites from food.com that also have the term doughnuts in the URL?

Hello, I have two questions about private windows.

First, on the Home tab it says: "Firefox clears your search and browsing history when you close all private windows"

but what happens if Firefox crashes during a private window session? Will some remnants of your activity remain in some files, as Firefox did not have the chance to clear data as it normally would when closed gracefully?

Second question, when in private mode, does Firefox write data to either favicons.sqlite or places.sqlite (even if only temporarily)?

Thanks.

Outlook.com email service has stopped responding to clicks on "Inbox". First attempt opens the Inbox, all other clicks to go back to the "Inbox" do not work. The only way to go back to the "Inbox" is to use the back arrow in the browser, or click on "Sent"(or another file)...then click on "Inbox". The cycle continues. Been like this since I updated to 110.0.1 (64bit)

When I do the keybind (Control + P) or press the print icon in google apps (google docs, drawings, etc) it automatically downloads a pdf instead of opening the print menu. Chosen solution

Printing on any other site pops up with the printing options. Only on google apps does this happen, including gmail.

This problem is non-existent on Google Chrome and Edge. It does persist on Brave although. Haven't tested any other browsers.

Yesterday, my scrollwheel stopped working on my mouse in Firefox. The mouse moves the cursor fine everywhere, including Firefox, but the scrollwheel only works in other browsers/programs.

Like the title states - now have to scroll back down through all the bookmarks in a folder because it no longer holds its place. This is a great time waster.

Thought I would try to save some time by opening bookmarks in new tabs, but it then switches to the new tab immediately and I still have to scroll back through the same folder to open the next bookmark.

Is there a fix for this issue?

Two updates ago, I had an issue where if I used any Google web products, I had weird network problems that just didn't go away (4000ms ping spikes every 5 packets). I noticed it was only when I was using Firefox, so i tried disabling add-ons and extensions, it still happened. I opened it in safe mode, it still happened. I tried using Chrome and Edge, both did not cause issues.

I reset my Firefox completely (There was some custom CSS to put tabs on bottom, where they belong) and it was perfectly fine! No issues! Everything was great for a few days!

Then you guys updated things again... and it was back... so I reset my Firefox again, and even straight out of the box, its still causing the issue, but now only when using google products, with or without add-ons, there is no custom CSS anymore either.

I do not know why its an issue, but it is, and it is ONLY with Firefox, and I really do not want to switch to Chrome or Edge... It also persists after Google is closed, until I restart Firefox.

I am unsure of specifically why this is happening now, but it is a MAJOR problem for me

bold text I need to save all of my bookmarks and history so I can add them back in after wiping and reinstalling Windows 10 and then reinstalling Firefox on my computer. How do I do that?

All typed text appears blue until you break it in some ways like pressing the spacebar or moving the keyboard cursor with the arrow keys. It happens at the firefox search bar as well, and search suggestions and autocomplete doesn't work whenever it happens.

I have working touchpad scrolling in all windows apps except for firefox.

I tried all 3 states of `ui.trackpoint_hack.enabled` and it still doesn't work. Scrolling is working running in troubleshooting mode. I ran "refresh firefox" but it still doesn't work. I made sure all synced plugins were disabled and still doesn't work.

How can I fix it?

Windows 10.

Have to keep scrolling bookmarks folders from the top instead of being able to pick up where I left off LIKE IT USED TO BE.

Also, instead of being able to right click and open bookmarks in new tabs to try and speed things up, it immediately switches to the new tab, which means having to scroll from the top of the folder AGAIN anyway. And yes, I'm well aware of the "switch to it immediately" option in the settings menu, and that box is UNCHECKED in my settings.

I'm not the only one complaining about this time waster, yet no replies from support on any of the threads.

I AM SICK AND TIRED OF FIREFOX'S "HELP" PAGES CONSTANTLY REDIRECTING ME TO YET ANOTHER PAGE.

THERE IS NO EXCUSE OR REASON FOR MOZILLA'S FAILURE TO PROVIDE ACTUAL CUSTOMER SUPPORT FROM AN EMPLOYEE.

THERE IS NO EXCUSE FOR FORCING PEOPLE TO USE SOME KIND OF RIDICULOUS FORUM TO ASK QUESTIONS FROM OTHER USERS INSTEAD OF AN ACTUAL EMPLOYEE.

WHERE IS THE HELP AND CUSTOMER SUPPORT???? WHERE IS THE SUPPOSED FEEDBACK PAGE??? HOW DOES A PERSON ACTUALLY CONTACT FIREFOX???? WHAT'S THE PHONE NUMBER FOR MOZILLA OR FIREFOX??? THIS WEBSITE AND "CUSTOMER SUPPORT" NEEDS TO BE FIXED.

I have researched and found out many people had this error but no one got a solution, same for me. examples: https://www.reddit.com/r/firefox/comments/sry42x/this_page_is_stored_on_your_computer_icon_showed/ https://bugzilla.mozilla.org/show_bug.cgi?id=1677909 Please help.

I have just updated Firefox, and I am not able to scroll at all. My mouse wheel does not work and the mousepad scrolling does not either, but I am still able to scroll by pressing down the scroll wheel (image below). I am able to scroll on all other applications and I was able to scroll on the 'Which topic best describes your question?' mini-menu, I'm just not sure why I can't do it on here. Thanks!