Firefox Support Forum

Hello! Recently switched from Chrome to Firefox. I wanted to get browser push notifications from Facebook, specifically Messenger, but it won't toggle on for some reason. When I refresh the page, it's still off. I've allowed Facebook.com permission to send notifications, cleared cookies and cache, and even uninstalling Firefox extensions, but no luck. Any help?

Each attempt to log in to my bank account, using Firefox browser straight up, results in an access denied refusal. If I go to Duckduckgo.com and search for my bank, I can access the bank account. I wonder if you have other complaints/comments to that effect, too. It is an aggravation and my bank, Navy Federal Credit Union (NFCU), did not have a solution but suggested I contact Firefox direct.

Here is a copied response, as an example:

"Access Denied

You don't have permission to access "http://signon.navyfederal.org/siteminderagent/forms/nfcu.fcc" on this server.

Reference #18.55dda17.1672678425.1ff01936"

Dear Firefox,

Yesterday 1-2-23 I lost my tabs. When I tried to restore them I followed the suggestions listed in "help". I clicked on the "menu" on the top right of my browser, found the "history" and selected it. The "restore" option did not appear. On my macbook pro 2012 os 10.13.6 I had 3 "desktop" selections. I had a browser window on each of the desktops that held multiple tabs. The third "desktop" was the "dashboard" which mostly had widgets. Somehow the browser window from one of the Desktops was applied to the dashboard and when I tried to remove it the result was that it closed and was removed from all desktops.

How can I find the sessions or tabs that were present on Jan 1 or before? I'm not that tech savy and would love to be able to speak with a real person that would be able to walk me through a solution if there is a solution.

I had Norton password manager in Firefox. I have now installed a new norton 360 and the password manager does not work. It shows as being installed but it will not operate, only on Chrome browser. How do I activate this?

Hi, from many time (some months ago) I have this problem: sometimes (well, actually very often, but not always) when I start firefox it runs in “Private browsing” mode.

The problem happens both if I click on the icon in the gnome dock, and if I run firefox from the terminal. In both situations, the problem happens sometimes, and some times not.

When I launch it from the terminal, the output is the same, either if I see the bug or not.

The problem has already been reported on the Fedora support site, too.

What can I do to sort it out? Thank you very much

Running Firefox 108.0.1 on Fedora 36

Is there a way to set firefox to save only history that is a certain time old? If I don't do anything after six months my history from six months ago will still be saved. Is there a way to set it for example to stop storing history that is over 3 months old?

12/23/22 After trying for a week to install your mozilla software (thinking this would help to install google play store apps) on my Dell windows pc - it never worked so I requested a refund. I still need assistance in using the firefox browser to install a google play store app specifically the LaView app. Would appreciate your assistance. Henry Mazik

Often, when I try to search on Google using the search bar, Firefox will load and load and load... and then fail to actually load up Google and search my query.

It doesn't matter if I do this on a new tab or an existing one, it will load and load for probably about 15-20 seconds, and then acts as if I didn't try to do anything at all.

Once it's had it's moment, and successfully fails to load Google, I can try again and it will instantly load Google when I try again, and will continue to do so for a while.

While this issue is happening, I can load any other website just fine. It only affects Google searches using the address bar.

Any idea on a solution or anything I can try to stop this issue occuring?

I cannot figure out what the deal is. Every time I launch Firefox I have to re sign into YouTube. I have tried the following troubleshooting methods after looking it up.

Type about:preferences#privacy<enter> in the address bar. The button next to History, select Use Custom Settings.

Turn off Always Use Private Browsing Mode Turn on Remember My Browsing And Download History At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off.

and whatever else you want.

This is not working I have also disabled all extensions and am still having this issue. It is only with YouTube no other site does this to me.

As of a few weeks ago, I can no longer copy and paste when using Outlook for emails with Firefox as the browser. I have no issues if I use the MSN browser. When using Firefox, I can copy and paste in the subject line but not the body of the text. This is a real pain! I had no issues until a few weeks ago. If I try to copy and paste, I am able to copy but when I right click I no longer get a "paste" option. I now have an emoji option in its place. What's up with that?! I am using Windows 11 as the operating system on a Dell computer. Thanks in advance!

My passwords won't auto-fill. The selection for "Ask to save logins and passwords for websites" is unchecked every time I restart Firefox.

I've tried everything. Re-installing, refreshing, removed all of my plug-ins, etc. I'm not in private mode either.

This is really disappointing. I don't want to switch to another browser.

Only able to sign in with Chrome :-( Firefox 108.0.1 Mozilla Firefox for Fedora gives 500 error. See below:

500 Error Oh dear, something went wrong there. We've been notified and will get working on a fix.

n@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:13512 diff@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:13673 getLoad@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:16126 getAllData@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:24310 getFilteredData@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:25652 flush@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:23291 logEvent@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:26424 logView@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:27200 logView@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:1:37891 showView/</<@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:111026 invoke@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:6401 run@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:1809 R/<@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:99:2761 invokeTask@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:7019 runTask@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:2424 m@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:9056 invokeTask@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:8124 p@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:115:743 d@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:115:1058 _@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:115:1357 </p>

Folks, my basic settings are "always use private browsing mode". I occasionally run into sites that don't allow this. I see there is the keystroke support for the ability to open a new tab in private mode. Can you develop one to open a tab in non private mode ?? it's a major pain to have to change the main private browsing mode setting to off, use the site that demands it off, then change it back afterwards.

Thanks,

  Tony

It happened today, my Firefox browser is unable to play audio from YouTube, i have checked everything from checking to my external hardware settings , drivers everything is okey, i can play videos in other browsers with audio but in Firefox i can't hear audio. Can anyone help me with this kind of unusual problem.

Recently anytime I've tried watching videos on Youtube or Twitter on my desktop PC I've been having issues. On Youtube, It takes about 5 seconds to start a video (including ads), 5 seconds to load up a place I skipped to in the video even if it's loaded, and if I go to the start of the video sometimes it won't even try playing. On Twitter, videos are hit or miss, most won't play, and others will autoplay but will stop working if you pause or skip. Tumblr and TikTok work fine.

I've tried running a private tab (disabling extensions) and still have issues, I've tried turning off hardware acceleration, clearing data, and even reinstalling Firefox. I tried both Twitter and Youtube on Chrome and video playback worked just as well as Firefox used to. I also updated my video card driver to see if it'd help without luck. I have great internet that I haven't had recent issues with either to cause loading problems.

I hope to find a solution soon, I haven't found anyone else sharing this issue yet, but that I've found, it's Firefox. If there's any additional information that'd be helpful that I can get I can try getting it.

I am trying to edit my bookmarks, deleting those no longer needed, etc. However, I now have several versions in my bookmark folders, an up to date one, an original one, and an in-between one. They seem to show up randomly. Why is this happening? If I delete or edit a bookmark, can't it stay edited or deleted?

I d/l Total AV and added Total WebShield & Total Adblock as extensions to my browser. Now when I open Firefox, it won't open in full screen. If I disable the WebShield, it opens full screen. Are there compatibility issues? Can you advise on how to fix it? It's very annoying.