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Screenshot option is gone

What happened to the screenshot option? I just used it a couple days ago and now it's gone. I can't find it under options, or settings. and it doesn't show if I right-c… (read more)

What happened to the screenshot option? I just used it a couple days ago and now it's gone. I can't find it under options, or settings. and it doesn't show if I right-click on a webpage.

Asked by robertinohio 1 year ago

Answered by robertinohio 1 year ago

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Cannot direct audio output to bluetooth device via Firefox

I can connect bluetooth devices to my SurfaceGo and successfully direct audio output to them using Chrome, Edge, or internal sound files. But in Firefox the audio only g… (read more)

I can connect bluetooth devices to my SurfaceGo and successfully direct audio output to them using Chrome, Edge, or internal sound files. But in Firefox the audio only goes thru the internal speaker no matter which audio output device I select. Is there some setting I need to fix so that Firefox will speak to bluetooth devices?

Asked by eberger5 1 year ago

Answered by Dropa 1 year ago

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Core Web Vitals in Firefox

Dear Firefox Team, good morning. I hope you are doing well and that you are all healthy. Guys... while looking for a way to measure the performance of our site, we cam… (read more)

Dear Firefox Team, good morning.

I hope you are doing well and that you are all healthy.

Guys... while looking for a way to measure the performance of our site, we came across the Core Web Vitals (CWV) some time ago. These are Google KPIs for measuring the user experience on a page (https://web.dev/vitals/#core-web-vitals). Unfortunately, some of the KPIs (like the Largest Contentful Paint or Cumulative Layout Shift) are currently only accessible using Chrome and it's preformance API. That's a pity, because there are also many people using Firefox who visit our site... and it would be interesting to have such KPIs as well.

In an article by Cloudflare (https://developers.cloudflare.com/analytics/web-analytics/understanding-web-analytics/core-web-vitals/) we recently learned that Firefox is also planning to expose the metrics used in the CWV... only the "coming soon" from the article is a bit vague. That's why I'm contacting you to get some more information on that topic. Do you perhaps know whether the topic is planned and will be tackled this year?

Thank you for your attention. Best regards, Carlos

Asked by carlos.cohen 1 year ago

Answered by cor-el 1 year ago

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Why did "to google translate" add-on get removed?

Hello all, I'm running Version 108.0.1 on a mid 2015 Macbook Pro MacOS 12.6.2 Today I went to do a translation using the "to google translate" add-on and noticed it was… (read more)

Hello all,

I'm running Version 108.0.1 on a mid 2015 Macbook Pro MacOS 12.6.2 Today I went to do a translation using the "to google translate" add-on and noticed it was missing from its place in the context menu. I go to "get more add-ons and re-installed it.

So why was it uninstalled without my consent? What can I do to stop this happening again?

TIA, Gene

Asked by Gene 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Five Seconds Freeze Right After Save As Dialog

Firefox hangs for 5 seconds between every type of download between the "Ok" of the "Save As.." dialog and the actual download of the file. Any ideas how to resolve the i… (read more)

Firefox hangs for 5 seconds between every type of download between the "Ok" of the "Save As.." dialog and the actual download of the file.

Any ideas how to resolve the issue or troubleshooting tips?

I'm currently using Firefox 108.0.2 (64-bit) on Windows 10 Pro 22H2

Thanks!

Asked by OGT 1 year ago

Answered by OGT 1 year ago

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Bookmark recovery after a new windows install

I recently installed windows on a new solid state hard drive, and did a fresh install of firefox, but I forgot to manually backup my bookmarks. The old install is still o… (read more)

I recently installed windows on a new solid state hard drive, and did a fresh install of firefox, but I forgot to manually backup my bookmarks. The old install is still on the old windows hard drive, is there a way for me to move them onto the new install? I'd prefer to not have to rebuild the whole list from scratch!

Asked by januskrug 1 year ago

Answered by cor-el 1 year ago

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Installation issue on Win 10

I have downloaded and installed Mozilla Firefox on a new computer through the Edge browser both from the Mozilla site and through the Microsoft store. The installation do… (read more)

I have downloaded and installed Mozilla Firefox on a new computer through the Edge browser both from the Mozilla site and through the Microsoft store. The installation downloads and installs as it should. Firefox has been selected as the default browser and everything appears as it should. When I open Firefox and type in an address, nothing populates. No site will open on the screen. When I open settings in Firefox, nothing opens. When I open history, it shows that I have been to the sites that I have loaded even though they haven't shown on the browser. I have completely uninstalled Firefox and reinstalled it with the same result. I have downloaded Opera browser and it installs correctly, I have downloaded and installed Firefox from Opera and had the same result. Any ideas?

Thanks, John

Asked by bilbobagins22 1 year ago

Answered by bilbobagins22 1 year ago

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Unable to play Videos on Reddit

Hi, I am running Firefox 108.0 on Ubuntu 20.04.5 and videos on Reddit don't play, they just buffer (?). Youtube works fine. I've tried the suggestions on this page: http… (read more)

Hi,

I am running Firefox 108.0 on Ubuntu 20.04.5 and videos on Reddit don't play, they just buffer (?). Youtube works fine. I've tried the suggestions on this page: https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues#search but nothing seems to work.

Thanks

Asked by ghostsview 1 year ago

Answered by ghostsview 1 year ago

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SNAP has made Firefox useless.

When is SNAP going to either be fixed, or abandoned? I can no longer save files. or export bookmarks (to another browser that works) since implementation. I hate abandoni… (read more)

When is SNAP going to either be fixed, or abandoned? I can no longer save files. or export bookmarks (to another browser that works) since implementation. I hate abandoning you.

Asked by gagorecki 1 year ago

Answered by cor-el 1 year ago

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Urdu text do not appear correct in search results

Hello, I have seen a clear difference on the text that appears on the website (e.g. BBC Urdu) and same text in search results. I have tried different search engines (Goog… (read more)

Hello, I have seen a clear difference on the text that appears on the website (e.g. BBC Urdu) and same text in search results. I have tried different search engines (Google, Bing) and different browsers (Edge, Vivaldi) but same issue. Attached are the SS of the issue.

I am not sure if this has to do something with my DeepinOS. But would be thankful if can some guidance what to do? Thanks!

Asked by minajahan 1 year ago

Answered by cor-el 1 year ago

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Firefox crashes since upgrade to MacOS Ventura Version 13.0.1 (22A400)

Since the OS upgrade, any portal that I open (especially the ones that I have my user id and password saved) crashes. One crash report can be found at https://crash-stats… (read more)

Since the OS upgrade, any portal that I open (especially the ones that I have my user id and password saved) crashes. One crash report can be found at https://crash-stats.mozilla.org/report/index/7d671357-2d98-4bbc-b177-4029e0221221

I have tried disabling add-ons/ exensions, disabling auto-fill, downgrading security, reinstalling (even the ESR edition), deleting Firefox files from the library/application_support - but it doesn't simply work. Not sure if this is an OS issue.

Any ideas would really help. Getting the below info on the about:crashes each time:

Crash Reason EXC_BAD_ACCESS / KERN_INVALID_ADDRESS Crash Address 0x0000000000000018

Asked by sowmik.sengupta 1 year ago

Answered by cor-el 1 year ago

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Is it possible to create a shortcut to the notification manager?

Hi, When you click "settings" in notifications, in the privacy and security settings, a new window opens instead of a tab, so this setting has no URL of its own. In Chrom… (read more)

Hi, When you click "settings" in notifications, in the privacy and security settings, a new window opens instead of a tab, so this setting has no URL of its own. In Chromium-based browsers they have the URL "*browser name*://settings/content/notifications", so I could add this URL to bookmarks and access it quickly. Is there any way to do something similar in Firefox? Thanks

Asked by Chemita 1 year ago

Answered by cor-el 1 year ago

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Even after turning off autocompletion of logins, the username list still pops up

I thought I had turned off autocompletion for logins, but when I log into websites, the username suggestion box still pops up. This is very annoying. See attached image… (read more)

I thought I had turned off autocompletion for logins, but when I log into websites, the username suggestion box still pops up. This is very annoying. See attached image for an example (edited to hide my actual username for that site). What do I need to change to get rid of this?

Asked by ff.ix 1 year ago

Answered by cor-el 1 year ago

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Firefox - Drag bookmark to folder problem

Hi everyone I can no longer drag a bookmark to a folder and insert it where I need to in the folder, which previously was very useful. Now when I drag a bookmark and tr… (read more)

Hi everyone

I can no longer drag a bookmark to a folder and insert it where I need to in the folder, which previously was very useful.

Now when I drag a bookmark and try to insert it where I need to it defaults to inserting it as the first / top bookmark in the folder. Which means I have to drag it a second time to its desired position.

Please could anyone advise about how to get the functionality back.

Thanks in advance !

Asked by swage26 1 year ago

Answered by cor-el 1 year ago

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Excessive ping spikes every five to six seconds

Just recently Firefox has started to negatively affect my network connection, seemingly only after video playback has happened. Every fix to six pings the time jumps up f… (read more)

Just recently Firefox has started to negatively affect my network connection, seemingly only after video playback has happened. Every fix to six pings the time jumps up from the normal range (less than 100ms) to 2-3,000 ms and then returns to normal. This only happens with Firefox and seems to happen mostly when/after video playback has happened but can also happen without video playback. I have started FF without addons as well as in Safe Mode and it still occurs. As soon as I close FF the ping returns to normal and network stability resumes.

Asked by dominexjudex 1 year ago

Answered by dominexjudex 1 year ago

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Middle click and drag no longer working

For some reason, with no prompting I'm aware of, the click and drag scrolling feature of the middle mouse button has stopped working, solely in Firefox. It works fine in … (read more)

For some reason, with no prompting I'm aware of, the click and drag scrolling feature of the middle mouse button has stopped working, solely in Firefox. It works fine in other programs, such as Steam or Edge. The error persists across multiple mice, and while in troubleshoot mode. Middle click by itself does work, opening and closing tabs with no issues. I'm fully updated, both Windows and Firefox. I haven't tried reinstalling yet, but I wanted to ask if there was any other known fix I didn't manage to find.

Asked by worset.you 1 year ago

Answered by jonzn4SUSE 1 year ago

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I pressed some button that is on the left side of the keyboard, I didn't see what it was, and after that my url bar for some reason has a space that leaves the text on the right after that

I pressed some button that is on the left side of the keyboard, I didn't see what it was, and after that my url bar for some reason has a space that leaves the text on th… (read more)

I pressed some button that is on the left side of the keyboard, I didn't see what it was, and after that my url bar for some reason has a space that leaves the text on the right after that