Firefox Support Forum

Hi, thanks a lot in advance and sorry to bother. :)

I have a couple of desktop/laptop devices synced with the same account. When I make a backup/export of my bookmarks in each device (.json/.html files) the checksums of those files don't coincide between devices. Nevertheless, if I open the exported HTMLs in Firefox and save them as Text Files, the resultant files have all the same checksum (sha256sum), i.e., are all the same.

Is this how it is supposed to be? Or should my bookmarks JSON/HTML files be exactly the same in all devices and something is wrong?

Thanks a lot in advance.

The problem that Google Maps goes black after a few seconds was reported here a couple of times.

I have a variation of the problem in that it appears only when I connect my laptop (Lenovo P15 with Nvidia Quadro RTX 3000) to an external monitor. After connecting, the only way to get Google Maps to work again is to close Firefox and restart it. Closing and reopening the tab or force-reloading is not sufficient.

I lost my tabs from the previous section again. I've read many solutions but still can't figure it out. It's not as simple as restore since not there and not even greyed out. I've gone into the file and tried to tweak it. I really like to know a simple way to find out especially where it says my information may be synced with other devices and I'm not sure how to even check that because when I went to look it wasn't clear to me either. I'd like to know how to restore my previous session and if I can't I would like to at least know that I'm synced to other devices and how to find the information there and how to restore it again when it happens the next time since it's happened to me so many times over the years

I have a lot of bookmarks, they use to be sorted by date, but now they are sorted randomly after I changed computers. If I click control shift O it brings up the bookmarks, now I know you can go under "views" then "sort", then "added", but that still does not sort it properly. I just recently bookmarked a random page, tagging with a name so I remember which one it is. Now if I do this correctly that new bookmark I made should either be on the bottom or the top of the page after I sort it. But that is not the case. It's just mixed in somewhere in the middle. I tried sorting a few different ways, but no luck. PLEASE HELP!

i mean, i hate proprietary data mining browsers like edge or chrome but what good is a browser if it doesn't even respect dns settings

can't even use pihole with this crap

what is going on?

is there someone who can answer a simple question that I know other people are having? Why is it impossible to print an article from the internet? When I hit print, "print preview" comes on and the little spinning doohickie just goes round and round. Is there no one who can tell us how to stop this and print a simple article? It's like Biden, it just spins and spins and does nothing.

I can not open Facebook with Firefox. I have updated and refreshed but I still get this message:

     Sorry, something went wrong.

     We're working on getting this fixed as soon as we can.

    Go Back
    Meta © 2022 · Help

Pat :)

Since your upgrade from 106.0.2 I am unable to correctly play video windows within FF pages. I am using this browser in Linux Mint 21 and the image attached shows a page (Left hand window) where the video playback progress indicator is pushed to the extreme right hand side of the video progress bar. I have lost the ability to start/stop and stop the video playback using the space bar on my keyboard.

Even in full troubleshooting mode, where all extensions etc are disabled, the problem persists. I have checked in another browser (Chromium) and the video controls work with the space bar and the video progress time tracks across the progress bar as the video plays, so I know it is not a specific web site issue, rather it is specifically a FF display issue.

I am sorry if I have not included more information as this is my first question / plea for support .

When I go to YouTube channels I have saved, I usually click "videos" and it goes right to the videos and the latest ones are shown first with 3 across.

Now when I go to my saved channels, there are only 2 rows, not 3. When I click on "videos" it shows older videos and not very many. I have to click on "live" to get the rest of the videos to show including the latest ones.

I have no idea how to get it to go back. As far as I know, I haven't changed any settings. I really hate the new view and only seeing older videos and only a handful at that.

If it wasn't for the extension YouTube Watchmarker, I would probably only use Safari. I love being able to see which videos I have already watched via this extension. It's a big help.

Any help would be appreciated. Thanks.

Hello, I used to use an institutional email from my college as a main login, but it was deleted when I finished my graduation, I still have my account password and I also have a secondary email registered but I can't put it as primary since the system asks me for a code to be sent to my main email, how to proceed?

I recently joined some hideous dating sites and then decided very quickly they were not for me - I deleted my accounts - yet these hideous sites keep opening up tabs on my Firefox by themselves - advertising their sites. They just don't want to let you go after they get your information and are super aggressive about their lame products. I have emailed them - spoken to them on the phone - deleted them manually from my browser history - have listed them in the Firefox BLOCK section (Privacy and Security) - and yet these God damn sites keep opening. So I am assuming adware infection (although I have no idea?) I am not a computer wiz - I work on the computer and know my programs but do not know much about how the computer functions. Does anyone have an answer on how I can PERMANENTLY eliminate these horrible sites forever. I just want them gone - gone - gone - they are annoying and time consuming to keep deleting!!! I have used Firefox for a zillion years and have always liked it - but if I can't get rid of these insidious sites - I will be forced to change my browser to one that actually protects my machine after I use their system tell it to do so! Anyone have a suggestion? Thanks so much - appreciate any help on this!

Please, give us a way not to save files that I just want to open.

For instance, I open a PDF to read it. If I want to save it, I'm able to save it myself.

Now I need to check and delete many files that are in my Downloads folder, which is a huge waste of time.

Thank you for considering my opinion.

Regards

John

Dear sir ,

My firefox browser keeps crashing 7-10 times everyday . Sometimes it forces me to reset firefox then login back to my google accounts and extensions . It is very frustrating to login everyday specially google accounts as it requires 2-Step verification .

I feel nostalgic using firefox because I have been using firefox since my childhood started from 10 years ago when I first start browsing in the internet . I have not moved to any other browsers ever since . It might found to be a bit funny that I grew some emotions using this great browser and I believe the issue can be fixed .

If the crashing issue is not fixed then I am afraid that I may move to using other browsers and that looks a lot easier than facing the issue .

I am using firefox for windows on a 64bit windows 11 pro . System info screenshot will be added with this report . Please consider my situation in a bit serious matter and hopefully I will get your response asap .

Is there a way you can make tabs pop into a separate window when dragged out of the top bar (Chrome does this by default, it's very useful for dragging specific tabs to 2nd monitor)

After I have opened google maps and then I enter a post code and press search nothing happens. Not able to zoom into a location therefore and not able to get the street view either. This has happened since the last update I guess. Can anyone help please ? Chris