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"Something went wrong" message

Hello. I have been unable to access product pages of a particular site, I believe, since updated to 106. The pages are viewable with Edge. https://www.officeworks.com.au… (read more)

Hello.

I have been unable to access product pages of a particular site, I believe, since updated to 106. The pages are viewable with Edge. https://www.officeworks.com.au/ The main page and some pages are fine but all product pages returns "Something went wrong". E.g. Office Supplies/Pencils https://www.officeworks.com.au/shop/officeworks/c/office-supplies/pencils?cm_sp=all:menu:office-supplies:::pencils I would like to know if this is Firefox's or the website's fault if so why.

Firefox 106.0.5 Windows 10 19045.2251

Regards,

Asked by qp 1 year ago

Answered by qp 1 year ago

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Can't use scroll wheel in Firefox

I can't use any mouse's scroll wheel in Firefox. I've tried multiple mouses and even a trackpad and none of them will scroll. They all work fine elsewhere in the Ubuntu O… (read more)

I can't use any mouse's scroll wheel in Firefox. I've tried multiple mouses and even a trackpad and none of them will scroll. They all work fine elsewhere in the Ubuntu OS, but just not in Firefox. The manual scroll bars work fine and auto scroll works fine. I have tried starting Firefox in safe mode with all extensions and add ons disabled, but that didn't work. I tried turning off the hardware acceleration in Firefox settings and that didn't help either. Any suggestions before I switch browsers?

Asked by john.mcclung22 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Youtube and Google Images loading forever

So currently im having a problem where my browser (Firefox 106.0.5 (64-bit)) take forever to load youtube and google images. Everytime i open youtube.com it doesn't show … (read more)

So currently im having a problem where my browser (Firefox 106.0.5 (64-bit)) take forever to load youtube and google images. Everytime i open youtube.com it doesn't show the sidebar (first image), then when i watch a video, it get stuck forever (second image), but when i reload it, it load the video but the comments are stuck loading forever(third image), and it also happen to pretty much all the youtube pages, everytime i navigate to other youtube's pages, it get stuck, then i reload it, then its half working, some still stuck forever.

In google images, everytime i click a result from the searches (i click the first cat/fourth image), it just showing blank (fifth image)

I already try to turn on/off extensions, remove them, clear cache, clear cookies, try the private window, it still doesn't resolve the problem

I check my internet connection, it working just fine, i can access other websites without problem, i try to open in other browser (edge), it work just fine too, it just happen on my firefox and specifically only on youtube and google images

i try use vpn/dns stuff, still doesn't work, i have no idea what is wrong with my browser, so please someone help me fix this problem since firefox is my default (and favorite) browser and i also rely on the two websites for working daily, thank you

tldr; firefox take forever to load youtube & google images, please help me i have no idea what to do

Asked by rayhangustiar 1 year ago

Last reply by cor-el 1 year ago

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Youtube progress bar is non responsive

When watching a youtube video on firefox browser (only) i can not progress the video by sliding the video progress bar backwards or forwards, its completely non responsiv… (read more)

When watching a youtube video on firefox browser (only) i can not progress the video by sliding the video progress bar backwards or forwards, its completely non responsive.

i click the progress bar and try to drag it and it does nothing.

keep in mind this works perfectly fine in Edge and Opera.

Asked by number1silver_14 2 years ago

Last reply by jonzn4SUSE 1 year ago

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Disable Email Notifications

I created a Firefox Account yesterday and immediately unsubscribed from all Email Alerts. Today I received another Email from Firefox titled 'Superpower #2: protect your… (read more)

I created a Firefox Account yesterday and immediately unsubscribed from all Email Alerts.

Today I received another Email from Firefox titled 'Superpower #2: protect your whole device with a VPN'

I have yet again unsubscribed from all Email Alerts using the same methods as before, provided in the Email.

How do I ensure that Firefox do not email me regarding anything? I like to setup block lists as a last resort.

Asked by alex.yemm 2 years ago

Last reply by alex.yemm 2 years ago

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Arr... how do i turn this off?!

Firefox Updates: Automatically install updates (recommended) = OFF When Firefox is not running = OFF (It's on but greyed out because of the above setting) Check for upda… (read more)

Firefox Updates:

Automatically install updates (recommended) = OFF When Firefox is not running = OFF (It's on but greyed out because of the above setting) Check for updates but let you choose to install them = ON

Is it normal that firefox still creates this "telemetry" folder even when auto updates are OFF? C:\ProgramData\Mozilla-1de4eec8-1241-4177-a854-e594e9c1fb38 UpdateLock-CA7422744AE1A41C

C:\ProgramData\Mozilla-1de4eec8-1241-4177-a854-e594e9c1fb38\updates\CA7422744AE1A41C update-config.json {"__DEFAULTS__":{"app.update.auto":true,"app.update.background.enabled":true},"app.update.auto":false}

As suggested i added these two lines to firefox.cfg lockPref("app.update.background.enabled", false); lockPref("app.update.background.scheduling.enabled", false); Seem like firefox doesn't give a ****? How can i once and for all fully disable both these settings? Automatically install updates (recommended) = OFF When Firefox is not running = OFF


By the way, during the installation i DID NOT install the maintenance service, so why exactly is the exe in the directory anyways??

Asked by Firefox_Beginner 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

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Downloading attachments

It's 7 months since the last thread about failed downloads and there was no solution found then. Is anyone still experiencing failed downloads (from yahoo, aol mail serve… (read more)

It's 7 months since the last thread about failed downloads and there was no solution found then. Is anyone still experiencing failed downloads (from yahoo, aol mail servers especially)? Answer - I am! I have to keep using Chrome (which I don't like, it's slow) and I have all my bookmarks in Firefox and it's a quick browser. Please Mr Mozilla, fix this issue! As posted back in 2021, the feature suddenly stopped with the update at that time (around 102 or earlier). Now we're on 106.0.5 and still not downloading.

Asked by Ian H 1 year ago

Last reply by Ian H 1 year ago

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Unable to save credit card details for autofill

I'm trying to add a credit card for the "autofill credit cards" feature, but it doesn't seem to work. I fill out the form, and click save, and absolutely nothing happens.… (read more)

I'm trying to add a credit card for the "autofill credit cards" feature, but it doesn't seem to work. I fill out the form, and click save, and absolutely nothing happens. I can cancel the form, but of course the data is lost.

Any ideas?

Asked by Rich vdH 1 year ago

Last reply by cor-el 1 year ago

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Images Do Not Display

The West Virginia cultural service upgraded their website. https://archive.wvculture.org/vrr/va_select.aspx After the upgrade, I and many others cannot view the images … (read more)

The West Virginia cultural service upgraded their website.

https://archive.wvculture.org/vrr/va_select.aspx

After the upgrade, I and many others cannot view the images in Firefox.

Some other browsers are not affected.

I have gone through the troubleshooting guide but still cannot view the images.

https://archive.wvculture.org/vrr/va_bcresults.aspx?LastName=Fisher&FirstName=&Gender=NA&County=Jackson&Year=All&PlusMinus=Exact&Search=Exact&NumRec=25

Any help is appreciated. Terry

A little background info: When they upgraded the site there was a great uproar because these images were shared on many, many genealogy sites. The links were killed and the web developers made a change that redirected the old links to the new. I don't know the technical aspect.

Asked by fishbonzwva 1 year ago

Last reply by fishbonzwva 1 year ago

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YouTube video not working,buffering?

Starting yesterday, every youtube video I try to watch never plays or is in a constant state of buffering. It works fine in Edge, and Twitch streaming has no issues so i… (read more)

Starting yesterday, every youtube video I try to watch never plays or is in a constant state of buffering. It works fine in Edge, and Twitch streaming has no issues so its definitely not my internet connection.

I've already tried clearing my cache, rebooting, clearing it again and refreshing Firefox and the issue remains. Disabled adblocker as well. I am currently on version 106.0.5

Asked by spaceferret 2 years ago

Answered by spaceferret 1 year ago

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Syncing Mobile Devices

I do not have any mobile device to sync with Firefox. HOWEVER, I would like to sync with Outlook.com from Microsoft. Centurylink my ISP provider was off-line for quite a … (read more)

I do not have any mobile device to sync with Firefox. HOWEVER, I would like to sync with Outlook.com from Microsoft. Centurylink my ISP provider was off-line for quite a while so they could create a better email program and when they finally came back online, last week, there were a list of things in computer language that I am supposed to do but do not understand. Like you, whenever I want to ask a question I have to send it via email then the response is the same thing listed in their instructions, NO HELP at all. Now, on a daily basis, I am receiving emails from Microsoft Outlook stating "Please update your credentials for the account Rhonda89@q.com." "It looks like we don't have permission to get email for Rhonda89@q.com."

The daily emails from Microsoft Outlook started on October 24, 2022, about the time Centurylink Email came back on line, I think. They did not send any messages advising us of this. I happened to find the information when I looked for it online.

I am still attempting to reach someone at Centurylink for help...lol

In the meantime, is there anything you can do to assist in this endeavour.

Thank you, Rhonda Caywood

Asked by Rhonda 2 years ago

Last reply by Rhonda 2 years ago

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i lost all my sync data

I re-installed a fresh windows copy, and after I signed into my Sync account I found nothing of my saved info including everything (bookmarks, saved password... etc).. I … (read more)

I re-installed a fresh windows copy, and after I signed into my Sync account I found nothing of my saved info including everything (bookmarks, saved password... etc).. I tried different computer and still have the same problem. I removed and re-installed firefox, but in vain. I don't know what happened. I believe that my data are saved to my account not on computer, so I supposed to find them wherever I sign in.. plz help me to solve this serious issue. thanks in advance.

Asked by georgefikry 1 year ago

Last reply by jonzn4SUSE 1 year ago

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PowerPoint cannot paste copied picture from FireFox

After last FireFox update when I use in FireFox's right click menu "Copy Image" and then in PowerPoint "Paste" I am getting error message from PowerPoint: "The server app… (read more)

After last FireFox update when I use in FireFox's right click menu "Copy Image" and then in PowerPoint "Paste" I am getting error message from PowerPoint: "The server application, source file, or item can't be found, or returned an unknown error. You may need to reinstall the server application.". From other browsers and programs copy paste of pictures works in PowerPoint fine. I have repaired Office installation, refreshed FireFox, but the issue persist. Can you help, please?

Asked by ViSvBa 2 years ago

Last reply by ViSvBa 1 year ago

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  • Archived

Facebook problem

Suddenly, a few days ago, Facebook does not display properly on my laptop. I have an image attached. I can go to another computer, using Firefox and it's fine. I can use … (read more)

Suddenly, a few days ago, Facebook does not display properly on my laptop. I have an image attached. I can go to another computer, using Firefox and it's fine. I can use Microsoft Edge here on my laptop, and it's fine.. But, here on my laptop, using Firefox. Not good. Other web sites display just fine. Any ideas?

Asked by tom354 1 year ago

Answered by TyDraniu 1 year ago

  • Archived

Firefox randomly restarts, logs me out of everything

AFter my last update to firefox, randomly it will close and reopen but when it does im suddenly signed out of all my accounts. gmail, youtube, etc. I have cookies and spe… (read more)

AFter my last update to firefox, randomly it will close and reopen but when it does im suddenly signed out of all my accounts. gmail, youtube, etc. I have cookies and special cookies saved, im not in private browsing, and when i close the window normally it saves all my sign ins. It never use to do this until recently.

Help?

Asked by limehusky 2 years ago

Last reply by Dropa 1 year ago

  • Archived

Unable to delete old certificate from browser

I'm experiencing the same problem as described by the user in the post at [1] --- in short, every time I delete an old certificate from my browser, it appears to be succe… (read more)

I'm experiencing the same problem as described by the user in the post at [1] --- in short, every time I delete an old certificate from my browser, it appears to be successful, but then when I refresh firefox I see that the old certificate is in fact still there. I tried the solutions described in [1] (deleting the cert9.db and cert8.db with firefox closed) but my problem persists. Any help would be much appreciated.

I'm using Firefox 106.0.5 on Mac OS Catalina.


1. https://support.mozilla.org/bm/questions/1272865

Asked by mary.hill.hadley 1 year ago

Last reply by mary.hill.hadley 1 year ago