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  • Archived

Google Chrome

I have a tracking app on macOS Monterey that is following me around On Firefox settings I came cross some locations where I see Google Chrome like on page info about:hom… (read more)

I have a tracking app on macOS Monterey that is following me around

On Firefox settings I came cross some locations where I see Google Chrome like on page info about:home or Application Basics: Google Location Service Key and Google Safe browning Key. Also, on a link called Survey where there is Google forms to fill out. I don't use Google Chrome because of the issues Google Chrome creates when I go on my the websites. Why are these Google things in Firefox and is there a way to remove them?

Mahubti

Asked by Yolanda 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

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web whats app not working

web whats app not working with this link, unable to login https://web.whatsapp.com After few seconds page reload many times and stops with this link https://web.whatsap… (read more)

web whats app not working with this link, unable to login https://web.whatsapp.com

After few seconds page reload many times and stops with this link

https://web.whatsapp.com/?logout_reason=0

find error screen shot attached

Asked by birenderkumar21 2 years ago

Last reply by Nymsi 2 years ago

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download proctoru

hi,i try to have a TOEFL IBT home edition.and it requests me to download proctoru in my MAC. but i can't download extension through firefox. it says it will take a high r… (read more)

hi,i try to have a TOEFL IBT home edition.and it requests me to download proctoru in my MAC. but i can't download extension through firefox. it says it will take a high risk for my computer. how can i figure it out? thank you!

Asked by judyjing.2009 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

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Youtube videos are choppy when not in fullscreen

I am using Firefox 105.0.1 on a Windows 11 computer. I have sufficient gpu and cpu power to run 4k videos in full screen with no choppiness or lag. However, when I exit f… (read more)

I am using Firefox 105.0.1 on a Windows 11 computer. I have sufficient gpu and cpu power to run 4k videos in full screen with no choppiness or lag. However, when I exit full screen mode it seems as if frames are being skipped. I am using LocalCDN, Ublock Origin, and container tabs.

Is there any reason for this to be occuring?

Thanks

Asked by Wotan 2 years ago

Last reply by Spencer 2 years ago

  • Archived

Sync & Saved Passwords Not Working

Yesterday I noticed that my saved passwords were not being retrieved from Firefox. I did do a Windows update before this happened. None of my passwords are able to be ret… (read more)

Yesterday I noticed that my saved passwords were not being retrieved from Firefox. I did do a Windows update before this happened. None of my passwords are able to be retrieved. My Firefox account says my sync is not working & that my account is disconnected. Which is weird bc I'm actually signed in to Firefox now - able to see my user name. What's going on here & how can I fix it? Thanks!

Asked by michellestarr22 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Yahoo mail not working on Win 10 with FF 105.0.2 (64)

Accessing mail.yahoo.com as I have for many years, recently many functions do not work in Yahoo mail with Windows 10. Cannot select a message, cannot reply or forward, ca… (read more)

Accessing mail.yahoo.com as I have for many years, recently many functions do not work in Yahoo mail with Windows 10. Cannot select a message, cannot reply or forward, cannot go back to messages clicking the "back" arrow, cannot select the settings button. Yahoo mail works correctly in Chrome however. How to fix??

This should sound familiar.... It's copied from a 2 year old thread on the FF boards. I cleared the cache and flushed all my cookies. I removed my recently added addon (Malware Bytes). Problem still there.

Asked by canyontopher 2 years ago

Last reply by canyontopher 1 year ago

  • Archived

saved logins & pwds

password listed in the saved logins is correct, but it does NOT export to the bank a/c correctly - it adds one more character, and since I can't "view" it there I don't k… (read more)

password listed in the saved logins is correct, but it does NOT export to the bank a/c correctly - it adds one more character, and since I can't "view" it there I don't know what it adds! when i copy and paste it from the saved logons page, it works - but the "automatic" entry onto the bank's sign-in page is not correct, and I can see it has one too many characters there.

Asked by virgviolin 2 years ago

Last reply by virgviolin 2 years ago

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How to hide the Status Bar in left-bottom corner?

I'd like to hide the Bar with URL addresses but guides I've seen (for example https://support.mozilla.org/en-US/questions/1331743 ) don't work for me because I don't have… (read more)

I'd like to hide the Bar with URL addresses but guides I've seen (for example https://support.mozilla.org/en-US/questions/1331743 ) don't work for me because I don't have Mozilla folder at Appdata folder.

Asked by Ronkly 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Lost tabs, found...but

I had two Firefox windows open. One had 100+ tabs open, the other had around 5 open. Like a klutz I accidentally closed the window with the 100+ tabs open instead of the … (read more)

I had two Firefox windows open. One had 100+ tabs open, the other had around 5 open. Like a klutz I accidentally closed the window with the 100+ tabs open instead of the other window. Now when Firefox restarts it opens the version with the 5 tabs.  :-( I read about lost tabs in Firefox. I have found a file with the 100+ tabs in it. It is called: upgrade.jsonlz4-20221007134813. But what do I do next to restore Firefox to restart with the 100+ tabs version? Thanks.

Asked by WW13 1 year ago

Answered by WW13 1 year ago

  • Archived

Language, Translation

bold text Hello one of my friend uses google. As we live in sweden, We have to visit so many swedish site. But google always translates all those possible to English au… (read more)

bold text

Hello

one of my friend uses google. As we live in sweden, We have to visit so many swedish site. But google always translates all those possible to English automatically, and also there is an option comes as you can change the language.

But I do not get the chances here.

Please kindly help

Best Regards

Redwan

Asked by redwan0307 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Download failure

Firefox will not download anything from any website. Any time I try to access pdf, jpeg or what ever all I get is "download failed". I always need to resort to Edge to g… (read more)

Firefox will not download anything from any website. Any time I try to access pdf, jpeg or what ever all I get is "download failed". I always need to resort to Edge to get it, ready to be done with Firefox. Any suggestions for someone who is only mildly technical? I have tried opening in Firefox and Adobe, tried saving instead, nothing works

Asked by mdoherty 1 year ago

Last reply by Terry 1 year ago

  • Archived

I have google set as my homepage and cursor goes to address bar instead of google search box

This happened after the last update 105.0. Any way to fix it? I have google set as my homepage and cursor starts at the address bar when opening firefox instead of the … (read more)

This happened after the last update 105.0. Any way to fix it?

I have google set as my homepage and cursor starts at the address bar when opening firefox instead of the google search box in the middle like it always did.

Asked by Guidodi 2 years ago

Last reply by DonaldWestMagazine 1 year ago

  • Archived

Printer dialogue showing unused printers

When printing, Firefox shows printers that are no longer connected to my Mac and were removed from my Mac printer settings in preferences. But, I am unable to remove them… (read more)

When printing, Firefox shows printers that are no longer connected to my Mac and were removed from my Mac printer settings in preferences. But, I am unable to remove them from Firefox. I already tried clearing the printer settings by clicking "Clear saved print settings" in troubleshooting, but the old printer names are still showing up.

Asked by KW 2 years ago

Last reply by KW 2 years ago

  • Archived

Cookies are being deleted between new page loads on same site

I have a web app that uses cookies to reference sessions that contain login status. For example: when I log in, a session is created that tracks that I am logged in. Wh… (read more)

I have a web app that uses cookies to reference sessions that contain login status.

For example: when I log in, a session is created that tracks that I am logged in. When I go to another function/page the cookie is deleted, thus I am no longer logged in.

I have the Security set to "Standard" and the website URL unprotected.

Chrome and Safari are fine, it's only Firefox.

What am I missing?

Asked by breadwild 2 years ago

Last reply by breadwild 1 year ago

  • Archived

format is not supported and i tryed clearing catche and reinstaling firefox

i just upgraded to win 10 downloaded firefox and when i play videos i get format is not supported error when i tryd playing same videos on explorer those videos worked th… (read more)

i just upgraded to win 10 downloaded firefox and when i play videos i get format is not supported error when i tryd playing same videos on explorer those videos worked they didint worked on opera gx too i already tried deliting firefox and clearing all left file with cc cleaner dont know what to do

Asked by klaidaskubilius 2 years ago

Last reply by James 2 years ago

  • Solved
  • Archived

Firefox passwords on multiple computers

I am shipping a broken computer back to the manufacturer. I had installed Firefox on it using my Firefox account. Since I have used the Firefox password feature to store … (read more)

I am shipping a broken computer back to the manufacturer. I had installed Firefox on it using my Firefox account. Since I have used the Firefox password feature to store all my passwords, I'm concerned that someone at the manufacturer could access my passwords. (The computer refused to boot, so I was not able to scrub it prior to sending it back.) My question is this: if I change the Firefox password on my home desktop, will my passwords on the returned computer be protected?

Thanks for any help!

Tom Smith Ph. [phone# removed from public]

Asked by tasmith 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Settings change during update

It appears that the security settings and others were changed without any notification during a recent update. A login with card number and password were subsequently sav… (read more)

It appears that the security settings and others were changed without any notification during a recent update. A login with card number and password were subsequently saved without my knowledge thus exposing my online banking accounts to possible unauthorized use. This should not happen and should be addressed.

Asked by mchell 2 years ago

Last reply by James 2 years ago

  • Archived

How can I trandfer specific bookmarks to another computer

I have been researching for a trip on my laptop and saved all the pages to my bookmarks. Now I want to move those specific bookmarks to my Desktop WITHOUT moving the rest… (read more)

I have been researching for a trip on my laptop and saved all the pages to my bookmarks. Now I want to move those specific bookmarks to my Desktop WITHOUT moving the rest of the bookmarks saved on my laptop. I only want to move specific bookmarks.

Asked by Reaper 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Does Firefox need to download every PDF that is viewed on internet?

We have our downloads set to a network location, and ask to save in location. We have needed to apply the fix I found in a forum by going to about:config, browser.downloa… (read more)

We have our downloads set to a network location, and ask to save in location. We have needed to apply the fix I found in a forum by going to about:config, browser.download.improvements_to_download_panel and change value from true to false.

However, when even going to a PDF on the internet, it is automatically saving to the network location. Can this be changed?

Thank you! Nicole

Asked by nicole43 1 year ago

Last reply by James 1 year ago

  • Archived

password

Why cant i see my firefox password when i am logged into my account? if i anted to change it i wont know what it is as i selected the suggested pasword from firefo … (read more)

Why cant i see my firefox password when i am logged into my account? if i anted to change it i wont know what it is as i selected the suggested pasword from firefo

Asked by Ben 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago