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  • Archived

Importing of exported 'saved logins'

I did a full reinstall of my Firefox browser because of a problem where it couldn't load some youtube diy videos (that did load in another browser). Before the reinstall … (read more)

I did a full reinstall of my Firefox browser because of a problem where it couldn't load some youtube diy videos (that did load in another browser). Before the reinstall I made bookmark and saved logins backups. No problems with backup/restore of bookmarks.

Exporting saved logins works perfectly and I get a readable csv file , but importing simply doesn't work. First of all the import feature was disabled by default (?). After making the change in the settings and restarting Firefox I see the 'import from file' option in the password manager.Big dissapointment however when you click the 'import from file' option and select the exported csv file because nothing happens ! No error, no result,nothing ! I tried several csv files from earlier backups but none work. Google on the other hand can import all of my csv's without any problem ! Any help on that would be greatly appreciated.

Asked by erwin.geeroms 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Network Protocol Error

Only for some selected websites. I get this on Lowes.com too Network Protocol Error An error occurred during a connection to www.homedepot.com. The page you are trying… (read more)

Only for some selected websites. I get this on Lowes.com too

Network Protocol Error

An error occurred during a connection to www.homedepot.com.

The page you are trying to view cannot be shown because an error in the network protocol was detected.

   Please contact the website owners to inform them of this problem.

Asked by dave5mox 1 year ago

Last reply by dawnerthomas 1 year ago

  • Archived

Weird fonts for some pages

The fonts are weird for some pages. I have used the following settings: Fonts for: latin, Proportional: Serif, Serif: Default(DejaVu Serif), Sans-serif: Default(DejaVu Sa… (read more)

The fonts are weird for some pages. I have used the following settings: Fonts for: latin, Proportional: Serif, Serif: Default(DejaVu Serif), Sans-serif: Default(DejaVu Sans), Monospace: Default(DejaVu Sans Mono). Also I have checked the box "Allow pages to choose their own fonts, instead of your selections above".

Need help to fix the issue!

Asked by parthadas.physics 1 year ago

Last reply by teedin 1 year ago

  • Archived

Firefox does not see Canon printer

I am running Unix Ubuntu 22.04 with Firefox 104.0.01 (64 bit). My Canon LBP 6230DW works fine in my word processor and in Chrome, but it does not show up in the Printer d… (read more)

I am running Unix Ubuntu 22.04 with Firefox 104.0.01 (64 bit). My Canon LBP 6230DW works fine in my word processor and in Chrome, but it does not show up in the Printer destination field when I am in Firefox. The only print option is to "Save as PDF." How do I get the Canon to be a print destination in Firefox?

Asked by CMayer1 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Cant play HDR media?

For some reason it seems like under windows 11 with a HDR display, websites like YouTube don't allow for HDR media playback. This is really disappointing and a major fla… (read more)

For some reason it seems like under windows 11 with a HDR display, websites like YouTube don't allow for HDR media playback. This is really disappointing and a major flaw as HDR media is definitely the future. And this has been working just fine in any chrome based browser for years now.

Is there any way to enable this?

Thanks for your time and help.

  • Archived

Import passwords csv does not work

Hi I exported all my firefox passwords to a csv with the option in about:logins. Now i wanted to reimport them and set signon.management.page.fileImport.enabled = true… (read more)

Hi

I exported all my firefox passwords to a csv with the option in about:logins.

Now i wanted to reimport them and set signon.management.page.fileImport.enabled = true, restarted firefox, opened about:logins, menu option import from csv is present, selected the exported csv and nothing happens.

There is no error massage. A you seriously telling me that since lockwise has been abandoned about 2 years ago that there is an option to export the csv but NO freaking possibility to import it?

How for god sake should i get my >500 Passwords back into firefox?

Chrome does import the csv exported by without a hassle by the way.

Asked by info5483 1 year ago

Last reply by Terry 1 year ago

  • Archived

firefox will not play audio.

So I can not play audio from any website in firefox. I updated, refreshed, used troubleshoot mode, and unistall & reinstalled. Nothing works. I know it is not my PC b… (read more)

So I can not play audio from any website in firefox. I updated, refreshed, used troubleshoot mode, and unistall & reinstalled. Nothing works. I know it is not my PC because the sound works on every other app, just firefox wont play audio PLEASE HELP

Asked by cheezyelyah930 1 year ago

Last reply by peterjhajduk 1 year ago

  • Archived

Cannot Access YouTube or Google Services

As of yesterday, 9/4/2022, I cannot access YouTube or search anything on Google. The YouTube issue was supposedly fixed with the most recent Mozilla FF update, but it doe… (read more)

As of yesterday, 9/4/2022, I cannot access YouTube or search anything on Google. The YouTube issue was supposedly fixed with the most recent Mozilla FF update, but it doesn't seem to be working. I cannot load YouTube or search for videos if the page does load. I cannot reach the Google page and I cannot search using the Google toolbar extensions.

Asked by tismark 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

No Sound from Firefox

I have been using Firefox for many years. Suddenly I cannot get any sound from videos in Facebook, YouTube or anywhere. The settings in Privacy --> Permissions --> … (read more)

I have been using Firefox for many years. Suddenly I cannot get any sound from videos in Facebook, YouTube or anywhere. The settings in Privacy --> Permissions --> Autoplay are set to "Allow Audio and Video". There is nothing wrong with the computer as I can play videos and sound files on it with no problem. Sound is no problem on Internet Explorer or Microsoft Edge. It is just Firefox that after years of use the sound as stopped working. Can anybody help?

Asked by clive27 1 year ago

Last reply by Richard 1 year ago

  • Archived

Google Search Not Working In Firefox, But Working In Another Browser

Using a desktop with Windows 11 OS. Google search is not working in Firefox, but works fine in another browser. Have also noticed I was getting several sites I normall… (read more)

Using a desktop with Windows 11 OS. Google search is not working in Firefox, but works fine in another browser. Have also noticed I was getting several sites I normally visit were asking me to validate that I was a human. I have cleared the cache and cookies, but did not help.

Asked by ca266b 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Desktop shortcuts are white with small icon in Firefox 104.0.1

On my Windows 11 desktop PC, desktop Internet shortcuts created by dragging and dropping links are white squares with a small icon inside depicting the actual website log… (read more)

On my Windows 11 desktop PC, desktop Internet shortcuts created by dragging and dropping links are white squares with a small icon inside depicting the actual website logo. I don't know if this intended behavior or a bug.

  • Archived

Cannot select Yahoo mail message using the checkbox. Cannot reply, delete, etc. Trash icons missing. Everyting works in Google Chrome

Yahoo mail Cannot select a message using the checkbox. Cannot reply, delete, etc. Trash icons are missing All works in Google Chrome. Clearing cache/cookies, restart… (read more)

Yahoo mail Cannot select a message using the checkbox. Cannot reply, delete, etc. Trash icons are missing All works in Google Chrome. Clearing cache/cookies, restarting computer, nothing works.

Asked by mma049 1 year ago

Last reply by canyontopher 1 year ago

  • Archived

SSL_ERROR_BAD_CERT_DOMAIN

Hello, When I open a email which contains an url like https://link.domain.com using sendgrid.com's service, I get a SSL_ERROR_BAD_CERT_DOMAIN error. An example of such… (read more)

Hello,

When I open a email which contains an url like https://link.domain.com using sendgrid.com's service, I get a SSL_ERROR_BAD_CERT_DOMAIN error.

An example of such an url is https://link.intersport.fi. The domain starting with link is a service provided by sendgrid.com to be used in email advertising.

The issue is not specific to intersport.fi but to any domain using sendgrid's link service.

The strange thing is that Chrome and Edge are totally happy with link.domain.extension.

What is your take on this?

Best Regards, Thomas

Asked by thomas.aschan 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Broken search

Getting sick of FireFox, I want to search from the GOOGLE SEARCH BAR, not the address bar, but the settings don't work you can choose to have the search bar next to the a… (read more)

Getting sick of FireFox, I want to search from the GOOGLE SEARCH BAR, not the address bar, but the settings don't work you can choose to have the search bar next to the address bar, but it doesn't work, the google search bar doesn't work either, no matter what setting, your search ends up in the address bar, with all the updates, they don't fix crap on here, when someone makes a complaint, FIX THE CRAP, I don't need to ask 100 people why it wont work, just FIX IT!!

Asked by crapjunkmail 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Safari to Firefox....UGH

After the introduction of Safari years ago, I have finally recently switched to Firefox. I like it, but the font thing is about to send me packing. I just cannot get a de… (read more)

After the introduction of Safari years ago, I have finally recently switched to Firefox. I like it, but the font thing is about to send me packing. I just cannot get a decent automatic display of all websites. I never had an issue with Safari. Example: Gmail's body section is way too small, no matter how much I try to enlarge it, it just doesn't want to enlarge. I mean, this is really a hassle. Is there a simple setting in Firefox that can duplicate Safari's handling of text/fonts? I really would like to use it as my default browser, but it's really getting annoying.

Asked by hikerwest2014 1 year ago

Last reply by Jerry Attric 1 year ago

  • Archived

Access Denied You don't have permission to access "http://consumercenter.mysynchrony.com/consumercenter/login/?" on this server. Reference #18.dd32e17.1662249255.1700553f

When I try to check my chevron credit card balance, statements, etc. I just get this message. How do I unblock the chevron website? Access Denied You don't have permissi… (read more)

When I try to check my chevron credit card balance, statements, etc. I just get this message. How do I unblock the chevron website?

Access Denied You don't have permission to access "http://consumercenter.mysynchrony.com/consumercenter/login/?" on this server.

Reference #18.dd32e17.1662249255.1700553f

Asked by dhiguchi 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Change Email address in Firefox Account

My email account has been discontinued due to identity theft. I can't log into my Firefox account without entering a confirmation code that is being sent to a nonexisten… (read more)

My email account has been discontinued due to identity theft. I can't log into my Firefox account without entering a confirmation code that is being sent to a nonexistent email address. What is the work around for adding a new email address? William Friedman [email]@gmail.com

Asked by FRIEDMAN26 1 year ago

Last reply by NoahSUMO 1 year ago