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  • Archived

changing my default search engine from Duck Duck Go

I no longer see a box that contains a variety of search engine choices. I have been using DuckDuckGo and am very dissatisfied with it now. I'd love to know which one(s)… (read more)

I no longer see a box that contains a variety of search engine choices. I have been using DuckDuckGo and am very dissatisfied with it now. I'd love to know which one(s) people recommend (not google, bing etc, please!) and what the steps are now to changing DDG as my default to this new one? Many thanks (I'm a senior and quite computer literate unless the reply contains tech language I might not understand...)

Asked by nielsen3 1 year ago

Last reply by Terry 1 year ago

  • Archived

Removed login for a site but can still login

I removed the login for id.logi.com and www.logitech.com but the webpage login prompt for id.logi.com that opens their Logitech Options application in Windows doesn't pre… (read more)

I removed the login for id.logi.com and www.logitech.com but the webpage login prompt for id.logi.com that opens their Logitech Options application in Windows doesn't present me with the prompt to enter my login info but still opens the app without logging me in confirmed by the app that I'm not logged in.

When I click to login to the www.logitech.com site I'm also not presented with the username/password prompt butt I am automatically logged in.

After being logged in via the website, now the Logitech Options app shows me logged in while the webpage that launches the app wouldn't log me in but still opened the app.

Clearing site data and cookies for id.logi.com and www.logitech.com didn't fix the problem. How can I not login on one page and be able to login on another page both without a login prompt?

Asked by raymor 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

yahoo mail won't print body of email from FF

I have yahoo mail on Firefox. When I try to print to my Brother printer the page comes out blank accept the address line. If I use Microsoft Edge(not my preferred browser… (read more)

I have yahoo mail on Firefox. When I try to print to my Brother printer the page comes out blank accept the address line. If I use Microsoft Edge(not my preferred browser) it prints no muss no fuss. WHY??? Don I need to change some setting in FF or is there a problem interacting with ATT Yahoo. Never used to be a problem.

Asked by wmaring 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

How to leave reviews for Firefox Add-Ons?

I've downloaded a couple of add-ons this week that did not do what they claim to do, so I wanted to leave reviews so other users won't waste their time. Except when i got… (read more)

I've downloaded a couple of add-ons this week that did not do what they claim to do, so I wanted to leave reviews so other users won't waste their time. Except when i got to do so, i am surprised to see that therte is no clear way to write a review for an add-on. I am logged into the add-ons page, i can view the previous reviews for the add-on, but nowhere does it inticate how I can leave a review. Google led me to the Mozilla add-ons wiki which states "You can complete most of the review using the reviewer tools at addons.mozilla.org" except there is no indication to where one can locate these "reviewer tools." Seems a bit funny to me that Mozilla would choose to hide the functionality and make it so difficult to use.

Any help is appreciated.

Asked by VincentBrick 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

sidebar used to show history; now "bookmarks" is the default. I want it to show history.

My sidebar used to always come up showing "history." Now the default seems to be "bookmarks." I know I can toggle down to "history," but I often forget to do that and c… (read more)

My sidebar used to always come up showing "history." Now the default seems to be "bookmarks." I know I can toggle down to "history," but I often forget to do that and click on a bookmark, thinking I was going to my most recent use of that bookmark. Is there a way to set the sidebar just to "history" again?

Asked by r_isaacs 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Your browser is too old (Firefox 102.0.1 (64-bit)) - Microsoft Flight Simulator web site

I am getting an error from a web site since updating to the latest firefox version. https://forums.flightsimulator.com/ Says my browser is too old! … (read more)

I am getting an error from a web site since updating to the latest firefox version.

https://forums.flightsimulator.com/

Says my browser is too old!

Asked by mmarhoefer 1 year ago

Last reply by cor-el 1 year ago

  • Archived

"It looks like you haven’t started Firefox in a while. Do you want to clean it up for a fresh, like-new experience? And by the way, welcome back"

I was checking to make sure I was using the correct version of Firefox browser. I ended up on a page that stated "It looks like you haven’t started Firefox in a while. Do… (read more)

I was checking to make sure I was using the correct version of Firefox browser. I ended up on a page that stated "It looks like you haven’t started Firefox in a while. Do you want to clean it up for a fresh, like-new experience? And by the way, welcome back!" It went on to ask if I would like to Refresh Firefox, just like it was brand new.

In the Menu option on any Firefox page I can get on it states: "Account Disconnected". I have been using Firefox just about every day for 3 years. What is going on. I didn't dare click on the "Refresh Firefox" tab because I have no idea what will happen. Will I lose everything, bookmarks, settings, etc.?

Please help

Did the file Upload?

Asked by Rhonda 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Text display / Encoding problem?

Text rendering is totally jacked. Not just special characters but all text on a select number of websites that I have been visiting without any problems for years (Online… (read more)

Text rendering is totally jacked. Not just special characters but all text on a select number of websites that I have been visiting without any problems for years (Online Banking Account, SalesForce Log-in screens). The Repair Text Encoding button under view is greyed out as well. Any thoughts?

Asked by stefan.peters 1 year ago

Last reply by sarker1 1 year ago

  • Archived

Stop annoying repetitive master password prompts

Yes, I read your post about stopping the repeated prompts for the master password. You say go to settings, stop using a master password, restart Firefox -- then sometime … (read more)

Yes, I read your post about stopping the repeated prompts for the master password. You say go to settings, stop using a master password, restart Firefox -- then sometime later, you could start using one again. Wow. Please. There are times when I do not want to enter the master word, even when going to sites for which I saved passwords. For one thing, I can leave my computer for a while, without having to restart Firefox, lest someone has access to all my sites. But the prompt -master password "required"- comes back again and again. It can be ignored, and I can go to any site and log in (it's not really "required"), but the prompt comes back, again and again. You've received several complaints about this. Please, why can't you do the simple programing task of an option the user can select, saying "don't ask again (until you restart Firefox)."

Thank you.

p.s. if you can't manage that, please change the existing prompt to more honestly read: "Enter your master password. Firefox thinks you're an idiot for not entering your master password, so even though it's not strictly required to sign in to web sites, we're going to ask you again and again, unless you go the trouble of stopping use of master word and then the trouble to restart it. Because that's how Firefox works, and our programmers don't know how, or we don't care enough, to give you the option to suspend this prompt."

Asked by Rick Kane 1 year ago

Last reply by Mario 1 year ago

  • Archived

Setting the application to open pdf files Firefox 102.0.1

In settings, the application for opening pdf files defaults to Open in Firefox. I change it to save file. Close re-open. Firefox opens all pdf files in Firefox browser.… (read more)

In settings, the application for opening pdf files defaults to Open in Firefox. I change it to save file. Close re-open. Firefox opens all pdf files in Firefox browser. I try reboot. Firefox opens all pdf files in Firefox browser.

I update and reboot. Same thing. Always opens in Firefox browser.

I change it to open with default application, close and reopen and verify settings say to use default application. (When I open a pdf in Nemo or Catfish, it defaults to XReader.) Firefox still opens pdf files in Firefox. I close and reboot. Same thing.

This version 102.0.1 (64bit) appears to have opening pdf files hard coded into the browser.

Asked by brian.paul.hanley 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

LastPass extension

I have LastPass extension active in my Firefox browser, however it does not work. When opening my Firefox browser the LastPass icon in the upper right corner remains bla… (read more)

I have LastPass extension active in my Firefox browser, however it does not work. When opening my Firefox browser the LastPass icon in the upper right corner remains black with 3 white dots, not functioning. On other browsers the LastPass icon turns red, functioning. How can I get the LastPass to function? I have been forced to use Edge as my primary browser where I prefer to use Firefox. Please help.

  • Archived

Microsoft teams link opening in browser instead of application

Good day, I have appointments that utilize Microsoft Teams for the sessions. On my desktop PC (Windows 10) and my wife's laptop (also Windows 10) the links open up the T… (read more)

Good day,

I have appointments that utilize Microsoft Teams for the sessions. On my desktop PC (Windows 10) and my wife's laptop (also Windows 10) the links open up the Teams app, and things work well. However on my new laptop (Windows 11, not my choice) the links open up inside of the browser and ALSO don't acknowledge the existence of the webcam, despite my telling the browser to work with it. Teams is installed on the computer.

Could someone please help me to either (or both) get teams to open in the application or get firefox to acknowledge that my webcam exists (other programs do work with it).

Thanks, Joe

Asked by joeachille 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Restore Previous Session - Option to keep more?

Is there an option to restore not just the previous session, but the session before that? It seems it wipes everything on each close, I figure that might be a security f… (read more)

Is there an option to restore not just the previous session, but the session before that?

It seems it wipes everything on each close, I figure that might be a security feature, but it would be really helpful if there was a plugin/add-on or better yet an option to keep session up to X amount. Since firefox is my default broswer sometimes I will open a link thru an app and close it, forgetting that it will delete my previous session. Then it is impossible to open up those tabs again as I keep them open for a while.

Please let me know if there is an easy solution to this.

Sincerely, Dylan I

Asked by Dylan K I 1 year ago

Last reply by cor-el 1 year ago