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Cannot set cookie preferences when using Firefox

Hi: I tried to set cookie preferences for different websites. For reasons that I do not understand, I cannot move the "slider". I even turned of the existing protection… (read more)

Hi:

I tried to set cookie preferences for different websites. For reasons that I do not understand, I cannot move the "slider". I even turned of the existing protection for the websites, but nothing changed. I tried the same with Safari using the same computer and mouse, and I had no problems.

Is this a known bug?

I attached a screen capture. Thanks.

Asked by Sue 1 year ago

Answered by cor-el 1 year ago

  • Archived

Firefox Browser 102.0(64bit)

When I login to URL https://www.ohiogasprices.com/index.aspx?mss=286965 with Firefox there is a long delay (~5min.). This happens with multiple machines and locati… (read more)

When I login to URL

 https://www.ohiogasprices.com/index.aspx?mss=286965  

with Firefox there is a long delay (~5min.). This happens with multiple machines and locations (w/ Windows 10p and Windows 11p). This started a few weeks ago, I'm wondering if an update is to blame.

It all works fine with Microsoft Edge.

Asked by FWO-BOH 1 year ago

Last reply by cor-el 1 year ago

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Reproducable crash in ubuntu 20.04 from Firefox 102.0 64-bit

Steps to re-create: create a new campagin attempt to change the display image using the hover-button over the image on the page. What happens: I click the "change image"… (read more)

Steps to re-create: create a new campagin attempt to change the display image using the hover-button over the image on the page.

What happens: I click the "change image" button, it gives me the os file picker. I select the file i want and click open and the file picker goes away. The "progress" bar at the top of the image shows up, changes through several states it seems. Then all screens freeze, and the computer stops responding to all output.

Supplemental info: This started happening after an update from ubuntu 18.04 lts to 21 to 22.04 lts. So I know I was not using a flatpak before and I am now.

I've attempted to use strace to figure out what's happening at the time of the freeze I'll include a picture of that if this form does not cause my entire pc to freeze. But didn't really get any useful info from that. I tried reading dmesg at the time of the crash but so far the screen freezes before any relevent information pops up. I've not been able to find any logs about whats going in previous dmesg logs.

Troubleshooting steps: I've attempted the same procedure in firefox's safe mode. This does not seem to stop the crash. I've attempted the same procedure using chrome and this works as it should.

Asked by nogasgofast 1 year ago

Last reply by jonzn4SUSE 1 year ago

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DownThemAll doesn't download the midi file but only the name

Thank you RobertJ! I am now able to see DownThemAll on my toolbar and use the extension, and I thank you! The next problem is that DownThemAll downloads the name but no… (read more)

Thank you RobertJ! I am now able to see DownThemAll on my toolbar and use the extension, and I thank you! The next problem is that DownThemAll downloads the name but not the midi file. Each midi when you click on it has an automatic download feature that initiates for each file so that you can automatically download the file quickly and easily, however, DownThemAll cannot download the midi. I will provide a website so that you may try to download the midi to understand what DownThemAll does. http://breadsite.org/classic.htm If there is a fix, please help! Thanks again for the help I received from RobertJ,

Asked by r.cascio710 1 year ago

Answered by r.cascio710 1 year ago

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pdf viewer not displaying colors correctly

Hi, I find that recently, my Firefox 102 (on MacOS 12.4, 2019 MBP 16) no longer displays colors correctly in pdf files. For example, in the attached screenshot I compare … (read more)

Hi, I find that recently, my Firefox 102 (on MacOS 12.4, 2019 MBP 16) no longer displays colors correctly in pdf files. For example, in the attached screenshot I compare page 4 of https://arxiv.org/pdf/2201.08431.pdf seen in Firefox and Chrome. Could anyone give me some idea how to fix this issue?

Asked by he.jia.phy 1 year ago

Answered by he.jia.phy 1 year ago

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Facebook page scrolls up and down automatically

Immediately following a Firefox update I began having scrolling problems on my Facebook page. I am able to scroll down normally to a point, and then, all of a sudden, the… (read more)

Immediately following a Firefox update I began having scrolling problems on my Facebook page. I am able to scroll down normally to a point, and then, all of a sudden, the scroll bar will go up and immediately go back down without me touching the mouse. It will continue doing the up and down scrolling indefinitely and at a high rate of speed. I have tried turning off auto scroll and smooth scrolling at the browser, but no luck. I have Windows 8.1. I have never heard of anyone else having this problem so this seemed like my only option.

Asked by PSanders10 1 year ago

Last reply by dkcrawford68 1 year ago

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Configuration of Bookmarks.

The present configuration of Bookmarks: Both "areas" of Bookmarks are linked, deleting from one will update the other. Neither are isolated personal storage areas for se… (read more)

The present configuration of Bookmarks:

Both "areas" of Bookmarks are linked, deleting from one will update the other. Neither are isolated personal storage areas for selected bookmarks of the user's choosing. You can't keep/delete one bookmark in one area (Bookmarks toolbar and/or hamburger icon > Bookmarks) without the action being correspondingly reflected in the other area.

Now previously I could go to the hamburger Bookmarks, create and delete without my tool bar Bookmarks being effected. Any chance of this happening again please?

Asked by Suksan 1 year ago

Last reply by Suksan 1 year ago

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  • Archived

Firefox Font Issues DIsplay

Hi Guys, For a couple of weeks now, and since the last update (102.0.1 64-bit), my Firefox displays odd characters in some pages and in all emails. This issue doesn't h… (read more)

Hi Guys,

For a couple of weeks now, and since the last update (102.0.1 64-bit), my Firefox displays odd characters in some pages and in all emails.

This issue doesn't happen in safari or Chrome.

I've cleared all cookies, and browsing data multiple times and re-installed Firefox and the issue comes back every time.

See attached a couple of samples

Asked by skyjoker 1 year ago

Answered by skyjoker 1 year ago

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Jar files from GitLab are being turned into .jar.zip files

Since earlier this week my Firefox browser has been turning .jar files from GitLab into .jar.zip files, which prevents them from being used properly until renamed. Attemp… (read more)

Since earlier this week my Firefox browser has been turning .jar files from GitLab into .jar.zip files, which prevents them from being used properly until renamed. Attempting to download the same files on Edge or Chrome works correctly, and attempting to download any jar files from other websites (even GitHub) also works correctly. It seems that GitLab is the only website that is affected by this.

Examples of files being affected (they should be downloaded as normal .jar files): 1. https://gitlab.com/Trafalcraft/antiRedstoneClock/uploads/3b3c84814d76810f826c3803eaca1e66/antiRedstoneClock-1.4.1.jar 2. https://gitlab.com/Aristois/ui-installer/-/jobs/2505715157/artifacts/raw/packager/Aristois-Free.jar 3. https://gitlab.com/Aristois/Installer/-/jobs/2495195255/artifacts/raw/packager/free/Installer-2.0.3.jar

I'm using Firefox developer edition (102.0b3), and already tried using private mode, resetting Firefox, and reinstalling. Since I use GitLab as a main source to upload files, many users have also complained the same problem to me, in which all of the users were running Firefox. After they downloaded with a different browser, it worked for them as well.

Asked by Dyiing 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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log-ins are blocked on some shopping sites

About 6 weeks ago, I could no longer sign into my regular grocery store site. First error message is to remove cookies or popups, but if i retry, I get "Access Denied htt… (read more)

About 6 weeks ago, I could no longer sign into my regular grocery store site. First error message is to remove cookies or popups, but if i retry, I get "Access Denied https://www.vitacost.com/?CSRC=PPCYB-MSN_SEM_B%20PURE_US_REM_NON_NA_EXT-&sces=1"

Now this same error has started on another site that I frequently shop at.

I contacted the store: they said my IP was "bot.network" and to contact my service provider. They are Comcast, and did not help at all. I next contacted my security: Norton, and they told me this issue is with my browser, Mozilla/firefox.

I can access the site if I use Edge or Bing, but I normally use Firefox. Is it time for me to switch away?

Asked by concordflag 1 year ago

Last reply by cor-el 1 year ago

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Sending Outlook 365 Message to Notes 365 is failing today. Worked yesterday.

When using 365 Outlook, I was sending message to Notes 365. It was working yesterday, but is failing today. I get the message noted below: "We're sorry. We couldn't fe… (read more)

When using 365 Outlook, I was sending message to Notes 365. It was working yesterday, but is failing today. I get the message noted below:

"We're sorry. We couldn't fetch your notebook. Please try again later. Details Error: The operation is insecure.Date: 2022-06-30T20:50:27.878ZSession ID: 0b74e553-3b1a-4c21-be65-b0f493b11951"

I was able to Edge to get it to work - but want to use Mozzilla...

Asked by jacquelinepilcher 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Firefox Browser NOT Compatible with website

When logging in to https://login.amwater.com (American Water, a large Public Utility), receive the attached message. Site refuses to proceed, insisting that users switch… (read more)

When logging in to https://login.amwater.com (American Water, a large Public Utility), receive the attached message. Site refuses to proceed, insisting that users switch browsers to Chrome or Safari. Is this the beginning of the end? Thanks for any help. Running Win7, FFx 102.1

Asked by tyn2 1 year ago

Last reply by tyn2 1 year ago

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Bookmark Favicons

Favicons do not seem to be saving with the bookmarks on many manga sites that I read. Examples https://manhuaplus.com/manga/emperors-domination/ https://mangaweebs.in/man… (read more)

Favicons do not seem to be saving with the bookmarks on many manga sites that I read. Examples https://manhuaplus.com/manga/emperors-domination/ https://mangaweebs.in/manga/pqmiwcdmho/ https://novelmic.com/manga/god-of-martial-arts-comics/ https://www.nightcomic.com/manga/spare-me-great-lord/ There are many more these are just a few. Also sometimes they do save correctly, be it after only clicking it one time to load it or twenty times. They do randomly work sometimes. This has nothing to does with all the normal ways of trying to fix favicons not saving or updating. I have tried all the ways I could find by googling. Most of the bookmarks save just fine. Its only the ones that come from many of the manga sites I read so it has to do with their sites I believe. I do not think their sites aren't broken for saving the favicons though because they do work random and if I try to save any of the websites as bookmarks in chrome it works perfectly. I hope this is just a small fix you can implement or tell me more of a direct way of fixing it myself because I can not find a solution that will work consistently. Especially after clearing history, cookies, and cache.

Asked by drsand40 1 year ago

Last reply by drsand40 1 year ago

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Firefox I want to change the color of unvisited and visited sites

Even if you change the color of the link from the firefox settings, color scheme management, it will not be reflected. I used Stylus to change the color, but suddenly it … (read more)

Even if you change the color of the link from the firefox settings, color scheme management, it will not be reflected. I used Stylus to change the color, but suddenly it stopped working. I think the firefox settings themselves are fine, but I can't find a solution.

Asked by sweet0670 1 year ago

Last reply by Paul 1 year ago

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  • Archived

Bookmarks disappeared, restore doesn't work

My bookmarks disappeared mysteriously yesterday while I was using the browser. All of them (I have a lot), there's nothing in the bookmarks toolbar. I use Firefox on two … (read more)

My bookmarks disappeared mysteriously yesterday while I was using the browser. All of them (I have a lot), there's nothing in the bookmarks toolbar. I use Firefox on two different machines regularly, and yesterday the second machine was fine, bookmarks still there. Today I logged on and the second computer had lost its bookmarks too.

I tried restoring. It worked on my other computer, no problem, all bookmarks returned. However, on this one the restore points are visible, but when I click them, nothing happens. I have tried restarting Firefox, no luck. Any ideas?

Asked by aearon09 1 year ago

Answered by cor-el 1 year ago

  • Archived

Firefox Update Issue when opening Kaspersky Safe Money session

I have discovered a problem with Firefox updates when opening a Kaspersky Safe Money browser session. In Firefox, Tools - Settings, Firefox Updates, it shows Firefox is … (read more)

I have discovered a problem with Firefox updates when opening a Kaspersky Safe Money browser session.

In Firefox, Tools - Settings, Firefox Updates, it shows Firefox is being updated by another instance and the option to Check for Updates has been greyed out (screenshot attached).

When you use the Help, About Firefox option it also says that Firefox is being updated by another instance (see screenshot attached).

When you check the same Settings in the Safe Money 2nd session, it shows exactly the same information and you cannot update Firefox in any session.

In previous versions of Firefox, when you opened a 2nd session it said that Firefox was being updated by another instance and the option to Check for Updates was greyed out but you could still update Firefox in the main session.

This is not a problem when using Chrome or Edge so it must be related to Firefox so can anyone suggest anything to fix this or does it need Tech Support to look into it for fixing?

Thanks.

Asked by Hawkeye58 1 year ago

Last reply by Hawkeye58 1 year ago

  • Archived

Unable to log into Spectrum.net on Firefox. Edge works. Prefer Firefox.

Since April 2022 intermittent failure to log in to Spectrum.net on Firefox. Last week intermittent went to full time. So far Spectrum unhelpful. Spectrum tells me they … (read more)

Since April 2022 intermittent failure to log in to Spectrum.net on Firefox. Last week intermittent went to full time. So far Spectrum unhelpful. Spectrum tells me they know there is a problem with many users having difficulty logging in on Firefox and that their technicians have been working on it since April.

Error message: "We’re sorry, we’re unable to sign you in. Please try again later. IDID-3210."

Several times I have also received IDID-3104 - I think that's right.

Spectrum provided an email only access which also fails on Firefox but works on Edge. Can now access full Spectrum website through Edge.

What I have already tried on Spectrum. DELETED: cookies loggins old bookmarks Spectrum passwords

Spectrum appears to forcing me to use any browser other than Firefox. I want to use Firefox. Hate Edge. Please help.

Asked by ebssab 1 year ago

Last reply by Terry 1 year ago

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Default behaviour of searching in address bar

Hello, I just built a new PC and have a fresh install of Firefox. As seen in the image, the default 'search' that I type into the address bar is trying to go to a webpag… (read more)

Hello, I just built a new PC and have a fresh install of Firefox.

As seen in the image, the default 'search' that I type into the address bar is trying to go to a webpage (the web/globe icon) I would like it to default to search, (like the magnifying glass icon), rather than having to press the down arrow to get to it.

I had this functionality on the old computer. Curious how to get it back. Thank you.

Asked by Brian Gross 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Bookmarks duplicating exponentially

Firefox bookmarks are duplicating exponentially in the toolbar. I delete them, only to have them reappear seconds later. I have turned off sync, restored from prior boo… (read more)

Firefox bookmarks are duplicating exponentially in the toolbar. I delete them, only to have them reappear seconds later. I have turned off sync, restored from prior bookmarks, repeatedly deleted them, only to have them all reappear. I am about ready to give up on Firefox, even though I've used it for decades. Please help!

Asked by carlynhillmer 1 year ago

Last reply by carlynhillmer 1 year ago

  • Solved
  • Archived

Disable Delete Option In Downloads Panel

I recently had to restore my computer. Doing that I have to get the new firefox which I now have version 102. Updates disabled instantly. I was on version 88. On version … (read more)

I recently had to restore my computer. Doing that I have to get the new firefox which I now have version 102. Updates disabled instantly. I was on version 88. On version 88 this feature was not on it and version 102 now has this feature and I do not like it.

The feature I am talking about is if you open the downloads panel and view the downloads list and right click on one of the downloaded files in list there is now an option to Delete. I accidentlly hit this and thought it was just deleting it from downloads panel. Nope it deletes it from computer permanently, not even to recycle bin. Click Delete its gone for good until download it again.

And this delete option is right above the option remove from history, which I use a lot.

So I want to know how to disable this delete option? Thanks

Asked by ja13717 1 year ago

Answered by cor-el 1 year ago