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  • Archived

FireFox is schizophrenic

I am an a US citizen, living in Europe! How do I keep Mozilla from changing languages on me? I just connected my Laptop PC and everything is in the German language. Why… (read more)

I am an a US citizen, living in Europe! How do I keep Mozilla from changing languages on me? I just connected my Laptop PC and everything is in the German language. Why? I'm sorry, but I must insist that Mozilla stop doing this. My mother tongue is American English, and when I keep getting your communications in a foreign language, there is a good possibility that I might misinterpret what has been written by Mozilla to me. Or is the problem with me living in Europe?

Asked by warp4dennis 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Cannot print from web

When I print something from the web, it prints tiny and in the upper left corner. Edge works fine. This is only something that happens when I print from the web; no matte… (read more)

When I print something from the web, it prints tiny and in the upper left corner. Edge works fine. This is only something that happens when I print from the web; no matter how I set the controls. The print previews look fine, BUT!

Asked by Gary Brown 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Password Problems

Firefox asked me if I wanted to clean up my firefox and I said yes and I lost all my user names and passwords. Furthermore, now, of several that I do remember, when I ent… (read more)

Firefox asked me if I wanted to clean up my firefox and I said yes and I lost all my user names and passwords. Furthermore, now, of several that I do remember, when I enter those websites and type in the user name and password it prompts me to ask if I want to save them, I say yes, but it does not save them. Is there any way to get these back? Why aren't the passwords I enter going forward saving? I'm furious about this as I have no other record of these. I do not have any kind of password software either. I've used Firefox for 10+ years but ready to jump to a different browser. This is maddening

Asked by pat82 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

"unknown source" warning when updating Firefox

I have two identical computers running Firefox on Windows 7. No serious issues for 3 years or longer. Just recently, version 100 showed "Unknown Source" instead of th… (read more)

I have two identical computers running Firefox on Windows 7. No serious issues for 3 years or longer.

Just recently, version 100 showed "Unknown Source" instead of the normal UAC authorization window which lists mozilla.org as the source.

The 100.0.1 update showed the same warning.

This only occurred on one of the computers. The other one does not show the warning.

Firefox worked fine after doing the downloads anyway, but the "Unknown Source" is not right and makes the user think security is being compromised.

Asked by pacific1927 2 years ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

firefox continues to run and hold on to all memory after exiting application

Hours after exiting firefox, the application continues to run processes and hold on to the memory it was using when I exited the application. The only way to free the me… (read more)

Hours after exiting firefox, the application continues to run processes and hold on to the memory it was using when I exited the application. The only way to free the memory is to key the processes via Task Manager

Asked by p29436 2 years ago

Answered by Terry 1 year ago

  • Archived

How to stop Firefox from downlading htm files?

How to stop firefox from downloading x.htm files? I have checked "Always ask me where to save files" in the Downloads menu, for every file type available there, and it st… (read more)

How to stop firefox from downloading x.htm files? I have checked "Always ask me where to save files" in the Downloads menu, for every file type available there, and it still will download x.htm without asking.

Asked by Leszek 1 year ago

Last reply by Leszek 1 year ago

  • Archived

Firefox crashes randomly

Firefox crashes randomly with no crash report being generated. It seems to have started doing this about a month ago. Nothing in particular seems to trigger it, and all… (read more)

Firefox crashes randomly with no crash report being generated. It seems to have started doing this about a month ago. Nothing in particular seems to trigger it, and all of my software is up to date. It just closes any and all tabs that are open, as if I exited out of the program entirely.

Asked by antarian_knight 2 years ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Viewing Firefox password

I have recently registered with Firefox after having used it for a long time. I now find that the password that I thought I had used is not recognised. I am currently log… (read more)

I have recently registered with Firefox after having used it for a long time. I now find that the password that I thought I had used is not recognised. I am currently logged in. Is there a way of viewing my password in my account details? I do not want to change the password as I am unsure what I will lose from my history etc

Asked by greg.rippin 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Search by Image has a new update - the permissions seem offensively excessive & an invasion of privacy.

https://support.mozilla.org/en-US/kb/permission-request-messages-firefox-extensions?as=u&utm_source=inproduct The long list of permissions here seem incredibly excess… (read more)

https://support.mozilla.org/en-US/kb/permission-request-messages-firefox-extensions?as=u&utm_source=inproduct The long list of permissions here seem incredibly excessive, completely irrelevant to the task and therefore an invasion of privacy. Some examples: ''Extend developer tools to access your data in open tabs "Download files and read and modify the browser’s download history" "Open files downloaded to your computer" "Read the text of all open tabs" "Access recently closed tabs" "Access your location" "Access browsing history" "Monitor extension usage and manage themes" "Exchange messages with programs other than Firefox" "Read and modify privacy settings" "Control browser proxy settings" "Store unlimited amount of client-side data" Seriously? All I want the browser to do is search for an image, not hand over all my personal information to you. You can't find an image without checking where I am, what else I've been doing, modifying my privacy and browser proxy settings, storing unlimited data, reading everything on my open and recently closed tabs? Is this to be used for commercial purposes? What's going on here? I think it's time to find a new browser. Please explain.

Asked by brettcpierce 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

My Amazon saved password changed to huge random letters numbers

My Amazon saved password in Firefox was changed to this, I did not change it... AYAAFIwbbsHulukAsp9nmonLDTYAAAABAAZzaTptZDUAIDU2ZDE0ZWRjZThlMmNiNmM2ODQyYzU5ZGRhZWU0MjZlA… (read more)

My Amazon saved password in Firefox was changed to this, I did not change it...

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

Asked by stan738 1 year ago

Last reply by stan738 1 year ago

  • Archived

Diffulty paying my bills

I could not pay my bills at handelsbanken.se today... so they adviced me to try another browser and I had to use Edge for the first time ever... and that worked. Why coud… (read more)

I could not pay my bills at handelsbanken.se today... so they adviced me to try another browser and I had to use Edge for the first time ever... and that worked. Why coud I not pay my bills with firefox as usual?

Wondering Pirjo

Asked by PirjoSundqvist 1 year ago

Last reply by PirjoSundqvist 1 year ago

  • Archived

How can I save my extensions in case Firefox refreshes?

Each time Firefox is refreshed, I must re-install extensions. How can I save the extensions so they do not need to be downloaded and re-installed ever time Firefox refre… (read more)

Each time Firefox is refreshed, I must re-install extensions. How can I save the extensions so they do not need to be downloaded and re-installed ever time Firefox refreshes?

Asked by Erv 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

Downloading a file in gmail will automatically get saved in downloads instead of specified location

In Firefox I set my download settings to "Always ask you where to save file", and for most of the websites that still works. Unfortunately, since a recent update, gmail d… (read more)

In Firefox I set my download settings to "Always ask you where to save file", and for most of the websites that still works. Unfortunately, since a recent update, gmail does not do that anymore. It gets immediately saved in my downloads folder without any prompt of where to save it. Any solution how to fix this? Thanks!

Asked by edejong05 1 year ago

Last reply by Terry 1 year ago

  • Solved
  • Archived

Firefox -vs- Microsoft Edge

I've always used Firefox as my default web browser. Now that Microsoft Edge got loaded onto my PC I can't access a lot of my bookmarks through Firefox. I get an "access… (read more)

I've always used Firefox as my default web browser. Now that Microsoft Edge got loaded onto my PC I can't access a lot of my bookmarks through Firefox. I get an "access denied" response. I've tried removing MS Edge but it won't let me. Is there a fix for this problem? How do I remove MS Edge? Any assistance is greatly appreciated. Thank You. Dale P. Appleton [email removed from public]

Asked by andappleton 2 years ago

Answered by FredMcD 2 years ago

  • Archived

Morning,

Morning, I have always used Gmail on my firefox browser, for some reason for the last two weeks it keeps dropping saying it's not connected. i have my account synced o… (read more)

Morning,

I have always used Gmail on my firefox browser, for some reason for the last two weeks it keeps dropping saying it's not connected. i have my account synced over multiple devices and it happens on all of them I am forced to use Edge or chrome to have it work which of course i don't want to do

Asked by mryan101 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

crashing all the time as well as tab crashed

My Firefox keeps crashing. also I get this message often "Gah. Your Tab has just crashed". I uninstalled and reinstalled multiple times. I did a clean uninstall. I de… (read more)

My Firefox keeps crashing. also I get this message often "Gah. Your Tab has just crashed". I uninstalled and reinstalled multiple times. I did a clean uninstall. I deleted all Firefox folders in Program manager and used account hidden files. Then reinstalled and it still crashed repeatedly.

Asked by allenshe 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox isn't loading google fonts on macbook pro and iMac

Hi. I've been having this problem with my iMac for sometime, but now it's affecting my Macbook Pro, as well. Both machines are 2015, running OS 10.15.7. They have probl… (read more)

Hi. I've been having this problem with my iMac for sometime, but now it's affecting my Macbook Pro, as well. Both machines are 2015, running OS 10.15.7.

They have problems loading webfonts (I get the annoying question marks). I tried creating a new test user, and the issue persisted. Any ideas on what I should do?

Thanks!

Asked by jack108 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Show All download opens about:downloads instead of Library

Hello, I recently migrated to a new MAC and now when I download a file and click on "show all downloads", it opens the about:downloads tab and not the downloads list fro… (read more)

Hello, I recently migrated to a new MAC and now when I download a file and click on "show all downloads", it opens the about:downloads tab and not the downloads list from the library. Is there any way to force Firefox to open the Library when I click on see all download please? Thanks

Asked by Nad 1 year ago

Answered by cor-el 1 year ago