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recent activity page

I use the recent activity page as a homepage with the icons of the websites that I most frequently use. but i can't figure how to adjust/pick the icons (websites) that I… (read more)

I use the recent activity page as a homepage with the icons of the websites that I most frequently use. but i can't figure how to adjust/pick the icons (websites) that I want to appear on this page. Something is picking them for me. And when I delete an icon another one pops in place but is generally a website I rarely use. How can I choose the icons (websites) that I want to appear on this page?

Asked by RickS 1 year ago

Answered by TyDraniu 1 year ago

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Can't open links from Gmail, can't serach and Gmail goes unresponsive

So weird, in the last few days, I've had intermittent behavior using FF. Some examples - I log into my Gmail account, and it works for several minutes and then goes unr… (read more)

So weird, in the last few days, I've had intermittent behavior using FF.

Some examples - I log into my Gmail account, and it works for several minutes and then goes unresponsive and I can't get new mail, when I click the refresh icon or refresh the browser. - Last 3 days, when I click a hyperlink in an email, a new browser tab opens, but it's blank, the url doesn't seem to pass to the new tab - When I type a search term in browser address bar and hit enter, the tab refreshes but nothing happens... e.g. https://www.google.com/search?client=firefox-b-1-d&q=firefox

Troubleshooting steps tried. - Disabled all extensions - Started to uninstall FF, but got prompted to "refresh firefox" instead, which I did yesterday, but still have the same problems...

I can access Gmail and other functionality works fine on Chrome on same laptop. I've used different laptop with FF and it works fine, both machines on the same network....

Asked by jkersh4 1 year ago

Answered by Terry 1 year ago

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What is the use of exporting password if you cannot put them back?

I export all my passwords to usb, went to other computer and ........................... needed a 2e browser (edge) to import them?? How to import passwords from usb-stic… (read more)

I export all my passwords to usb, went to other computer and ........................... needed a 2e browser (edge) to import them?? How to import passwords from usb-stick to firefox? Is this even possible? i cannot find anything to import them.!

Asked by Boca 1 year ago

Answered by Boca 1 year ago

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How to unbind Ctrl+K?

I was using Ctrl+K on some websites to do things like site-specific search, task bars, and so forth, but recently Firefox started capturing it for focusing on the search/… (read more)

I was using Ctrl+K on some websites to do things like site-specific search, task bars, and so forth, but recently Firefox started capturing it for focusing on the search/address bar (https://support.mozilla.org/en-US/kb/keyboard-shortcuts-perform-firefox-tasks-quickly#w_search).

Is there a way to unbind `Ctrl+K` in Firefox?

Asked by astrojuanlu 2 years ago

Answered by astrojuanlu 2 years ago

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Customize shortcut boxes on homepage

The background on the homepage link shortcut boxes keeps reverting to black and text underneath to white on my off-white background when a new version loads. I've used C… (read more)

The background on the homepage link shortcut boxes keeps reverting to black and text underneath to white on my off-white background when a new version loads. I've used Colors to customize the look of my firefox but can't find any control for that. Once a new version kept the boxes white and the text black but now it's back to black again. Where is the control to fix this?

Asked by webmouse 2 years ago

Answered by cor-el 2 years ago

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Browser freezes using Gmail and Youtube

Hello, Recently I was forced to install some "stuff" on my work laptop. Unfortunately, I am not quite sure what they installed. I have contacted my IT department and all… (read more)

Hello,

Recently I was forced to install some "stuff" on my work laptop. Unfortunately, I am not quite sure what they installed. I have contacted my IT department and all I've gotten in response is that "we haven't blocked any browser or sites."

Since this update, I find that Gmail will eventually show an error and when I go to refresh the page, the loading screen never completes. Additionally, Youtube will eventually declare that I have no connection and at that point I can no longer open new browser tabs.

I have updated Firefox, used troubleshooting mode, removed extensions, turned off ad blockers (uBlock Origin), and nothing seems to work—these issues always appear again eventually.

I would greatly prefer to not use Chrome, so if there is anything I can do to fix these issues I would be all ears to know what it is.

Thank you, John

Asked by johnvemery88 1 year ago

Answered by cor-el 1 year ago

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Option to use Gmail for mailto: links has suddenly vanished from Settings

Just now, I tried to use "Email Link..." under the File Menu and got a pop-up asking me to "Choose an application to open the mailto link." I have seen this before, seve… (read more)

Just now, I tried to use "Email Link..." under the File Menu and got a pop-up asking me to "Choose an application to open the mailto link." I have seen this before, several times, and usually fix it by going to Tools > Settings, under General > Applications, select "mailto" under Content Type, then select Gmail from the drop-down menu.

This time, however, Gmail is not presented as an option, in this pop-up. Clicking "Choose..." just opens up a Windows Explorer file-picker window.

I tried to fix this in Tools > Settings, under General > Applications. There, "mailto" just shows "Use other..." and if I click that, the "Select Helper Application" pop-up window is basically blank, with a message at the bottom saying "No applications were found for this file type."

I refreshed Firefox but it did not solve the problem.

I have tried to attached images but they will not upload.

I am running v100.0.1 (64-bit) on Windows 11

Asked by lindabknight 1 year ago

Answered by Dropa 1 year ago

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Expired Certificates

Why do I keep getting this message from my A/V software (Bitdefender): firefox.exe attempted to establish a connection relying on an expired certificate to si1.lunrac.com… (read more)

Why do I keep getting this message from my A/V software (Bitdefender): firefox.exe attempted to establish a connection relying on an expired certificate to si1.lunrac.com?

Asked by TrainerJim 1 year ago

Answered by cor-el 1 year ago

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I am unable to add jira as a search engine on firefox 100 (new profile).

I had jira as my default search engine (https://jira.<mydomain>.com). This continues to work on my existing profile. But i am unable to add it on a new profile, I g… (read more)

I had jira as my default search engine (https://jira.<mydomain>.com). This continues to work on my existing profile. But i am unable to add it on a new profile, I get an error "Firefox could not install the search engine from: https://jira.<mydomain>.com/osd.jsp"

So, i tried copying the existing profile folder and using that folder for the new profile, but firefox removes the jira search engine and gives me a warning saying that the default search engine was changed to Google (screenshot attached)

Is there a way to get this added via a hack of some kind? I wanted separate profiles so that I keep my project profiles separated - bookmarks, cookies, scripts etc.,

Asked by vda1 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Apple maps

Apple maps make my life miserable. I can't stay with Firefox after decades of loyalty because it is not worth it. Why are you self-destructing? You have no method of chan… (read more)

Apple maps make my life miserable. I can't stay with Firefox after decades of loyalty because it is not worth it. Why are you self-destructing? You have no method of changing the HORRID UNWORKABLE Apple Maps to something that works.

Asked by Miami Sally 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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How can I create a fixed space on nav-bar?

In order to more convenient drag-and-drop interface, I need a fixed fixed space in nav-bar like Edge. For now we can add a flexible space on it. But it's flexible and it … (read more)

In order to more convenient drag-and-drop interface, I need a fixed fixed space in nav-bar like Edge. For now we can add a flexible space on it. But it's flexible and it will disappear when I use a side window. And I can't drag over titlebar-buttonbox-container Please help me. Thanks!

Asked by KK1 2 years ago

Answered by cor-el 2 years ago

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Extremely slow start-up(Win10)

The browser takes extremely long time to start-up. Task manager shows that it's trying to pull some 200mbs of data at the rate of 0.5mb\s or less. RAM is fine. HDD is old… (read more)

The browser takes extremely long time to start-up. Task manager shows that it's trying to pull some 200mbs of data at the rate of 0.5mb\s or less. RAM is fine. HDD is old, but recently defragmented and, outside of <this> particular issue - it's not a problem. System is dusty, but system is system. For some reason virtually any other program launches more or less just fine. A particularly heavy game can pull gigabytes of data in about the same time that Firefox is bottlenecked to kilobyte speed.

It's not a conflict of start-ups, I have only the driver necessities in there. it's not a windows start-up issue, the browser can take as much time even a minute after windows is loaded. It's not a (anti)virus. Because I don't use either. It's not some 15 year old Celeron trying to handle W10, FX8320 should be able to handle opening a web browser. It's not a ton of extensions, and it's not even Firefox accounting, it happened before I registered. From extensions it's only ublock origin and VPN.

My personal three guesses are:

-More than 3-5 tabs on average, but, last I checked, the tabs aren't loaded upon start-up. And power users have sessions of dozens of tabs. -100-200 bookmarks. Again, not sure how hard is it to read a text data, unless it also has to load some thumbnails or icons or whatever. -Software aging.(Latest stable firefox, updates are on, and it has been running far less than this 4 year old system)

Reinstalling the system isn't a solution. Nor is reinstalling Firefox. Nor is dumping bookmarks, because otherwise why bookmark them. I'd just like to know why is Firefox limited to kilobyte speed of initial page loading. It can't be a damaged HDD cluster, otherwise I'd feel it outside of start-up.

With my limited knowledge of PC - it's usually a random read issue. Because like every memory benchmarks(HDD and RAM) can show hysterical speeds when loading\copying some 50gigs of a single file, if it's a few hundreds of thousands of small files - it becomes random and tanks. But what I don't understand why does Firefox have THAT much clutter? Is it really the bookmarks?

Asked by Wirxaw 1 year ago

Answered by Wirxaw 1 year ago

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On screen keyboard crashes Firefox

Used Firefox for many years with the inbuilt Microsoft on screen keyboard without problem. After updating Firefox a couple of days ago to the 100 edition when I enter te… (read more)

Used Firefox for many years with the inbuilt Microsoft on screen keyboard without problem.

After updating Firefox a couple of days ago to the 100 edition when I enter text in Google and press enter Firefox instantly crashes.

If I use the touch screen keyboard in windows its fine.

Using windows 10 fully updated.

Any help appreciated.

Asked by Shortcircuit44 2 years ago

Answered by Shortcircuit44 1 year ago

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Adding a side bar for bookmarks.

I had to remove my side bar to do a print screen. With the latest version of Firefox I can't find how to put the side bar back! Not Happy..... It use to be obvious but no… (read more)

I had to remove my side bar to do a print screen. With the latest version of Firefox I can't find how to put the side bar back! Not Happy..... It use to be obvious but now it is too hidden. Who is doing the user testing these days? Please fix the issue.

Asked by tillrobert 1 year ago

Answered by user104147805413306348376805769878442569366 1 year ago

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A recent microsoft update changed all the lovely Firefox pdf icons to ugly ones with huge red capital letters PDF on them. Please, how do I get back the elegant Fox?

I'm sure someone knows how to change pdf icons. I've only been able to change the shortcul icon (which doesn't need changing - microsoft didn't work its evil on it). Plea… (read more)

I'm sure someone knows how to change pdf icons. I've only been able to change the shortcul icon (which doesn't need changing - microsoft didn't work its evil on it). Please share your expertise!

Asked by Kangalarue 2 years ago

Answered by Kangalarue 2 years ago

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Washington Post does not display content pages normally

Using FF 100. Last week the Washington Post suddenly will not display article content correctly. Main page is fine, but when I open a story, I get code and a page with ma… (read more)

Using FF 100. Last week the Washington Post suddenly will not display article content correctly. Main page is fine, but when I open a story, I get code and a page with many blank areas. Story content appears with small print.

No problem in Edge nor Chrome.

Asked by hcgoddard 2 years ago

Answered by -elison- 2 years ago

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Anyone else lose Dashlane with every Firefox update?

Seems as if Firefox is updating every other day lately. I have Dashlane on my tool bar, and it seems to freeze/disable after every update. When I open Dashlane separate… (read more)

Seems as if Firefox is updating every other day lately. I have Dashlane on my tool bar, and it seems to freeze/disable after every update. When I open Dashlane separately in the browser and log in, it congratulates me on installing it on a new device. What is Firefox changing with its updates that makes my computer look different to Dashlane? I cannot find the Dashlane version running but I do have it on automatically update.

Asked by shubunkinarts 1 year ago

Answered by shubunkinarts 1 year ago

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Firefox 100.0.2 CTRL + Z and CTRL + Y not working when editing in Wordpress ...

Hi Since I guess Firefox 99 - not sure ... and now in Firefox 100.0.2 CTRL + Z and CTRL + Y not working when editing in Word Press ... It is so annoying and make you loo… (read more)

Hi Since I guess Firefox 99 - not sure ... and now in Firefox 100.0.2 CTRL + Z and CTRL + Y not working when editing in Word Press ...

It is so annoying and make you loose data and waste a lot of time.

I cannot keep saving data all the time - yes I know Word Press has its own data saving etc.

I am talking about a 'normal' operation as CTRL + Z and Y !

I am a keyboard user since the 90s (!) and use loads of shortcuts fast and makes me waste hours sometime.

Any tips, maybe in the About:config settings?

Thank you M

Asked by Mozzed 1 year ago

Answered by Mozzed 1 year ago