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On Screen Keyboard will not open, Surface Pro 7

I'm using a Surface Pro 7, running Win10H. Firefox had a brief period when I first installed it where the on screen keyboard would appear and work, that stopped after a f… (read more)

I'm using a Surface Pro 7, running Win10H. Firefox had a brief period when I first installed it where the on screen keyboard would appear and work, that stopped after a few hours and has not worked since. I fiddled with the settings on both Firefox and my surface, though nothing has changed. Un/re-installing did not help, thought it could reset something. Any fixes or advice would be greatly appreciated.

For clarification, the Accessibility Menu on-screen keyboard does work, but the tablet-specific larger keyboard does not function. It does open and type in other applications.

Asked by Big Daddy 1 month ago

Last reply by Madmitch 4 days ago

"a webpage might be slowing down your browser." frequent persistent yellow pop up bug crashing my webpages. please make it stop!?

hello there and good evening:3 my husband and i are having this repetitive and extremely frequent bright yellow pop up with a robot that states "a webpage might be slowin… (read more)

hello there and good evening:3 my husband and i are having this repetitive and extremely frequent bright yellow pop up with a robot that states "a webpage might be slowing down your browser." then the option to wait, or stop it. i've ran out of patience with this notification to the point to where even though i'de hate to, i would have no choice but to switch back to chrome just to stop being spammed by this pop up while im trying to relax. it happens more frequently on youtube and walmart.com, and i just want it to stop because it seems as if when it does show up, once it starts it never stops, and it actually slows down my webpage to the point of becoming unresponsive and stalling/crashing my only webpage open at the time. my husband has the same issue and we both use windows desktop. it only started appearing after the latest update. please, can someone help me make this thing go away? its very stressful and i cant browse in peace anymore on firefox. yes we have turned off all background processes, and we both have scowered settings troubleshooting for hours at a time to no avail, it just never stops and it behaving like a really bad bug.

Asked by Sprinkles91 1 month ago

Last reply by w.al.whittle 2 weeks ago

Firefox loading pages sluggishly

Hi All So recently I had some windows issues on my newer laptop and had to resort to going back to my old laptop for the time being. Before using it I restored the system… (read more)

Hi All

So recently I had some windows issues on my newer laptop and had to resort to going back to my old laptop for the time being. Before using it I restored the system to factory settings and such then reinstalled the newest versions of firefox and such then imported my profiles that I backed up from the new system.

Was working fine for few weeks but the last week or so I have noticed firefox has become sluggish in how it loads websites and such.

I have tried setting up a test profile and that new profile was reacting the same way very sluggish in loading pages.

I have also cleared my browsers cache wondering if that would help.

I have also tested loading pages in Microsoft Edge to see if it was browser or system related and Edge seems to be loading pages just fine so it has to be browser specific.

Any ideas what I should try next to clear this up as the sluggishness is getting old fast!

Thanks

Asked by scottish2 5 days ago

Last reply by FredMcD 4 days ago

Firefox support site (this site) does not autosave or protect writing

I had a different issue I came here for, but I discovered a very serious bug while I was writing my question, so I want to make sure this gets addressed first. After writ… (read more)

I had a different issue I came here for, but I discovered a very serious bug while I was writing my question, so I want to make sure this gets addressed first.

After writing my question, I clicked the "share data" button below. I got a message "We can't automatically get your browser's troubleshooting data, please try these manual steps. " Without thinking, I clicked the link to the "manual steps." Unfortunately, instead of opening a new tab, which would be the expected behavior, clicking the link took me off the get help form page (the page I'm on as I write this). What's worse, when I used the back button to return to the previous page, everything I'd written was gone. Obviously, the expected behavior would be to not take the user off the page in the first place, but if for some reason it did, to autosave the writing so it can be restored when the user returns.

This kind of bug used to be a lot more common in the early days, when I first started using the web, 25 years ago. I used to have a boilerplate describing the problem because I was sending reports of the bug so frequently. I've only encountered it twice, to my recollection, in the last 5 years. Firefox's website would have been one of the last places I'd ever expect to find a bug this glaring and elementary.

Thanks!

Asked by MorelliNet Global Firefox Sync 4 days ago

Last reply by jscher2000 4 days ago

  • Archived

코모도 드래곤 충돌 현상

어도브 플레시 플레이어 자체는 크롬과 충돌이 일어나지 않지만 파이어폭스 에서는 플레시 플레이어가 설치가 안되고 자바는 사용할수 없음 으로 나타납니다. (드물게 특정 사이트에서는 오류가 뿜어져 나오고요) 프로그램 추가 제거 창에서 제거시 파이어폭스 충돌이라고 나오고 파폭으로 다시 받아서 설치해도 동일한 현… (read more)

어도브 플레시 플레이어 자체는 크롬과 충돌이 일어나지 않지만 파이어폭스 에서는 플레시 플레이어가 설치가 안되고 자바는 사용할수 없음 으로 나타납니다. (드물게 특정 사이트에서는 오류가 뿜어져 나오고요)

프로그램 추가 제거 창에서 제거시 파이어폭스 충돌이라고 나오고 파폭으로 다시 받아서 설치해도 동일한 현상이 계속 됩니다.

크롬 + 코모도 + 파이어폭스 셋다 포기할수 없어서 그냥 쓰고 있습니다만... 알려 드릴 필요가 있을것 같아서 질문글 올렸습니다.

Asked by rarman 7 years ago

Last reply by guigs 7 years ago

  • Archived

Prevent Nightly's Metro App from Launching on a convertible laptop

I have a sony vaio duo 13 which is a sliding laptop tablet hybrid. I run nightly on the desktop for all my web browsing because i guess i am what is called a power user. … (read more)

I have a sony vaio duo 13 which is a sliding laptop tablet hybrid. I run nightly on the desktop for all my web browsing because i guess i am what is called a power user. I need all the options and features that firefox gives us, and don't care for the barebones yet more fluid experience of the Metro app. My problem is that when I am using Nightly in Desktop it runs great, but anytime i close my screen (which doesnt close in the traditional sense, it folds the screen out) and transforms it into tablet mode, it launches the Metro version of Nightly. If i was using the desktop version it transfers all my tabs to the metro app. and when i open the screen to laptop mode, it simply closes everything. AFAIK i don't remember installing the Metro version... I can go to the Start Screen and find the metro app but i am afraid to uninstall it because i think it will uninstall the whole Nightly Application, which i dont want to happen. I created an administrator account and went to the MetroApp repository on the harddrive but there is nothing there related to nightly or firefox so i can't just delete it.

Asked by chronovivi 7 years ago

Last reply by Matt Brubeck 7 years ago

  • Archived

Another program listening on socket, loading of torrents via command line parameter will fail until this is fixed.

I have recently installed Firefox and uses Vuze to download torrents. Vuze does not want to download torrents now after the Firefox upgrade. The fire wall is blocking the… (read more)

I have recently installed Firefox and uses Vuze to download torrents. Vuze does not want to download torrents now after the Firefox upgrade. The fire wall is blocking the torrent downloads. Following message appears: There appears to be another program process already listening on socket [127.0.0.1: 6880]. Loading of torrents via command line parameter will fail until this is fixed.

Asked by willievanrooyen1 7 years ago

Last reply by philipp 7 years ago

  • Archived

Does Firefox overwrite the master password on exiting to prevent a cold boot attack?

If on the current Firefox instance the master password was typed in does Firefox overwrite the related memory area on exiting? If not it would be maybe possible to do a c… (read more)

If on the current Firefox instance the master password was typed in does Firefox overwrite the related memory area on exiting? If not it would be maybe possible to do a cold boot attack here.

Asked by Sworddragon 7 years ago

Last reply by cor-el 7 years ago

  • Archived

Firefox is not working after restart. Need to reinstall every time I am starting PC.

Hello everyone, I was happily using Firefox untill few days ago. Since then Firefox takes about five minutes to start (you cant see in taskbar or Application in task mana… (read more)

Hello everyone, I was happily using Firefox untill few days ago. Since then Firefox takes about five minutes to start (you cant see in taskbar or Application in task manager, just in Processes in task manager). When it finaly opens the first window it is not responding and there just blank window). It does the same in safe mode. I tried to reinstall it several time, with deleting every Firefox related files on computer (following every relevant instruction from Support). I tried to backup my profile and start with new one after reinstall. Every time with same result: Firefox works perfectly after reinstall (even when I transfer files from old profile, every bookmark is right), but when I restart computer the problem is back.

I checked PC for malware and viruses by Avast, there should be now collision with other software since I did not install anything recently. I have cleaned registres, cache and cookies with CCleaner.

I am running 64-bit Windows 7 Lenovo E430, everything worked perfectly for half a year. Only problem I can relate to is a warning message about low free space on system drive, which occured at the same time problems with Firefox started (but it is now even true, I have 5 GB of free space on system drive).

I found other unresolved topics, one of them with same system configuration as mine. https://support.mozilla.org/en-US/questions/956861?esab=a&as=aaq https://support.mozilla.org/cs/questions/958824

Any suggestions before I desperately change to Firefox Portable?

Asked by Vorell 7 years ago

Last reply by John99 7 years ago

  • Archived

in address bar, my banking site now shows up with grey padlock, it's always been green before, why?

Padlock at address bar for my banking site, Wells Fargo, used to be green, now it is grey. In chrome and internet explorer it is green. Is this a problem with firefox or … (read more)

Padlock at address bar for my banking site, Wells Fargo, used to be green, now it is grey. In chrome and internet explorer it is green. Is this a problem with firefox or is website been re directed somehow? (I have firefox 25.1 on dell inspiron 15 laptop running win8.1 64bit)

Also, since ver 24, firefox sometimes loads what appears to html code (text only), I have to refresh to get the picturesetc..

Also, on https sites when i enter and submit info, I get an error message as follows: An error occurred during a connection to startpage.com. SSL received a record with an incorrect Message Authentication Code. (Error code: ssl_error_bad_mac_read)

Asked by Splinterd1 7 years ago

Last reply by philipp 7 years ago

  • Archived

I keep getting "Allow" whenever I link on to another website. It never used to happen. It is very annoying. How do I get rid of it?

I checked "Settings" but could find nothing there to help me get rid of this annoying thing. I used to be able to get straight on. Do not know how this started. I u… (read more)

I checked "Settings" but could find nothing there to help me get rid of this annoying thing. I used to be able to get straight on. Do not know how this started. I unticked one box in settings that I thought would do the trick, but no good.

Asked by kadona 7 years ago

Last reply by cor-el 7 years ago

  • Archived

Firefox is eating up between 90% CPU usage to %230 CPU usage, while on a text-only page. I've tried many of the fixits. They didn't work. What can I do?

I've cleared cookies multiple times I've emptied the cache I cleared my download history, and a majority of my browsing history I've tried having hardware acceleration fo… (read more)

I've cleared cookies multiple times

I've emptied the cache

I cleared my download history, and a majority of my browsing history

I've tried having hardware acceleration for both flash and firefox on and off

I turned off all my apps and plugins and when that did nothing I turned back on the ones I need. I never had a lot of apps to begin with. only a max of 5. I had quite a few plugins, but i disabled all but quicktime, flash, and silverlight. I have those three set on "ask to activate" so none are "always active" anymore.

I also tried a couple things from the FAQ and forums here about changing a few settings in the "about:config" setup.

A few of the above things initially worked, but after a day or two it'd be back to sucking up my CPU and memory. I would then try the same thing again, and this second time there would be no improvement. The real memory will fluctuate between 200 MB and 1.7 GB, and has done so for quite a while.

Even after I've left streaming sites, and sites with lots of images, and I'm not downloading anything, the memory and the CPU will still do that. I only have a handful of tabs open at a timeusually, and all of them are mostly text. I'll quit and reopen firefox, which will initially bring the memory and CPU usage down, but it inevitably climbs up quite quickly, regardless of my tab usage. It'll be the same if I'm playing a flash game or scrolling through blogs.

I never had any of these problems with Firefox 23, and my internet usage habits haven't changed at all. I had some of this slowness a few times with version 24, but nowhere near as bad as this, or as constant. Almost everyday I end up googling for other ways to speed things up. Everything I do never slowed down Firefox on earlier versions.

I've tried all my usual tasks on Safari which will never climb above 30-40 MB of memory, even on netflix streaming, or flash games, and the CPU will average around 8 and 11%.

Asked by tjak1 7 years ago

Last reply by shape5 6 years ago

  • Archived

How do you close last tab with the middle mouse button?

Closing the last tab with the keyboard shortcut exits firefox (browser.tabs.closeWindowWithLastTab is set to True), but not with the middle mouse button, though closing o… (read more)

Closing the last tab with the keyboard shortcut exits firefox (browser.tabs.closeWindowWithLastTab is set to True), but not with the middle mouse button, though closing other tabs works.

25.0.1 windows 7

Cam

Asked by CameronM 7 years ago

Last reply by cor-el 7 years ago

  • Archived

background image does not load in firefox

Hi, Today i launched a new website, everything work exept that the background image does not load. There for my footer moves to the top of the screen. I don't have any … (read more)

Hi,

Today i launched a new website, everything work exept that the background image does not load. There for my footer moves to the top of the screen.

I don't have any off these problems with other browser.

I tried the troubleshooting, cache empty, cookies ex. well everything i found on this site...

nothng seems to help the problem...

Asked by peacockdesign 7 years ago

Last reply by cor-el 7 years ago

  • Archived

Server error in '/portal' application??

I am getting this error everytime i'm trying to print a pdf document from the bsnl portal. Earlier, this used to open the save file dialog. In the previous versions (i m… (read more)

I am getting this error everytime i'm trying to print a pdf document from the bsnl portal. Earlier, this used to open the save file dialog. In the previous versions (i mean, 22, 23) this was not present.

I am trying to confirm that is it firefox issue or the bsnl's problem?

Here is the error: http://imm.io/1lTfK

Asked by Prateek shukla 7 years ago

Last reply by guigs 7 years ago

  • Archived

How to watch full screen video streaming in dual monitor?

Hi I am using a larger extra monitor attached to my laptop. However, every time I open videos on sites like "Dailymotion" or "You tube" in full screen mode in the extra … (read more)

Hi I am using a larger extra monitor attached to my laptop. However, every time I open videos on sites like "Dailymotion" or "You tube" in full screen mode in the extra monitor, the full screen mode appears in the laptop monitor. Is there a way to fix this?

Thanks

Asked by josuegort 7 years ago

Last reply by Imen 7 years ago

  • Archived

Firefox Sync not keeping devices bookmarks, ect the same.

So I have Firefox on a main O/S Windows 8.1 & a second boot Ubuntu 12.04. I've set up my sync account on Windows 8.1 & when I set it up on Ubuntu with the recover… (read more)

So I have Firefox on a main O/S Windows 8.1 & a second boot Ubuntu 12.04. I've set up my sync account on Windows 8.1 & when I set it up on Ubuntu with the recovery key it will import the bookmarks, add ons, preferences ect. The problem is if I add bookmarks in Windows Firefox & then boot Ubuntu Firefox it won't change it on Ubuntu, if I add a new bookmark on Ubuntu Firefox it won't change it on Windows. They both keep their own instance of my sync but won't share it & share the changes.

Am I supposed to select a setting at the Sync Options to tell it to keep both the browsers the same & to also let each other add bookmarks? If you know what I mean ;)

Asked by cyborgcygnus 7 years ago

Last reply by guigs 7 years ago