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  • Solved

McAfee flagged a trojan in win64/en-CA/Firefox Setup 89.0.1.exe

Hi, I got a McAfee report on the first machine that I tried to deploy this file. Firefox Setup 89.0.1.exe contains the GenericRXAA-AA!92712AE6AC5F Trojan. Undetermined cl… (read more)

Hi,

I got a McAfee report on the first machine that I tried to deploy this file.

Firefox Setup 89.0.1.exe contains the GenericRXAA-AA!92712AE6AC5F Trojan. Undetermined clean error, OAS denied access and continued. Detected using Scan engine version 6200.9189 DAT version 10008.0000.

I scanned the file with on VirusTotal and verify the hash. It doesn't bring up anything.

Does someone know anything about this?

Thanks.

Asked by mabelisle 1 day ago

Answered by jscher2000 1 day ago

  • Solved

VCRUNTIME140_1.dll

Bonjour, Suite à la dernière mise à jour de Firefox, j'ai sans cesse le message d'erreur VCRUNTIME140_1.dll introuvable. Conseil de réinstallation de l'application etc. J… (read more)

Bonjour, Suite à la dernière mise à jour de Firefox, j'ai sans cesse le message d'erreur VCRUNTIME140_1.dll introuvable. Conseil de réinstallation de l'application etc. J'ai beau faire une désinstallation complète et un nettoyage puis une réinstallation, rien n'y fait. J'ai toujours le même message depuis plusieurs jours. Et c'est énervant ! Je suis obligé de naviguer sur Edge et je n'aime pas du tout. Merci de m'aider. Bonne journée. Philippe

Asked by Jésus est un hyppie 2 days ago

Answered by cor-el 2 days ago

  • Solved

Firefox 89.0.1 Checksum

I downloaded Firefox 89.0.1 via Microsoft Edge from the regular mozilla.org site. I was redirected to this site after the download started: https://cdn.stubdownloader.ser… (read more)

I downloaded Firefox 89.0.1 via Microsoft Edge from the regular mozilla.org site.

I was redirected to this site after the download started: https://cdn.stubdownloader.services.mozilla.com/builds/firefox-stub/de/win/[...]/Firefox%20Installer.exe

I was confused when I saw, that the sha256 checksum mismatched with the one in the repository. Also after multiply downloads from the mentioned site, I recognized all installation files had different checksums.

Is this a bug or a malicious firefox download? Or smth else?

Thanks in advance.

Asked by MaxTheSaxguy 2 days ago

Answered by TyDraniu 1 day ago

  • Solved

Cannot download anything from Hulu, Amazon Prime, Kanopy or Hoopla. What gives?

Hi...for 3 days I've been unable to download anything from Hulu, Amazon Prime, Kanopy or Hoopla. Instead there's the message repeatedly about Firefox installing component… (read more)

Hi...for 3 days I've been unable to download anything from Hulu, Amazon Prime, Kanopy or Hoopla. Instead there's the message repeatedly about Firefox installing components to make it possible to download---anything. "Please try again later." I am not happy.

Asked by badjammamamma 2 days ago

Answered by FredMcD 2 days ago

  • Solved

Installation under W10/64 not working

Installation in German language under W10 Home 64bit. VCRUNTIME140_1.dll not found, installation interrupted. Firefox seems to be installed, but totally unresponsive (no … (read more)

Installation in German language under W10 Home 64bit. VCRUNTIME140_1.dll not found, installation interrupted. Firefox seems to be installed, but totally unresponsive (no files, no websites, not even parameters). Any known measures? Thanks!

Asked by otto.schulz 2 days ago

Answered by TyDraniu 2 days ago

  • Locked

How to switch from Firefox Extended Support Realese to Firefox Standard realese!

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1341279. Please follow up there, thanks.] I recently started using Firefox on my Mac … (read more)

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1341279. Please follow up there, thanks.]

I recently started using Firefox on my Mac

Asked by Keshawn Vasu 3 days ago

  • Solved

Session transfer

I've managed multiple profiles, and used the profile manager for years. Usually, when I want to update/replace a session from one profile to another, these are the files … (read more)

I've managed multiple profiles, and used the profile manager for years.

Usually, when I want to update/replace a session from one profile to another, these are the files I transfer.

When I launch the profile, it should open to the same tab as in the previous profile, and the tab count should be the same. That is, until today.

No matter what I try with the new profile, the same old session keeps coming up.

Asked by noel_envode 1 week ago

Answered by jscher2000 1 week ago

  • Solved

BackUp issu

Dear Firefox community, I do not know why you are not solving your browser-short time memory loss problem! When I download a video / file, the internet is disconnected in… (read more)

Dear Firefox community, I do not know why you are not solving your browser-short time memory loss problem! When I download a video / file, the internet is disconnected in the middle, and it takes a while to connect, then the download starts again from 0%! It wastes both my time and the internet. If the power connection is disconnected while downloading again - I don't get any backup of that file when I connect to the internet after the power connection is restored ...! However, other browsers have this advantage. I like Firefox a lot, but this short time memory loss system bothers me a lot. I hope to fix this issue in the next update. Humayun Rashid from-BANGLADESH

Asked by humayun3330 1 week ago

Answered by humayun3330 1 week ago

  • Solved

Hate update 89 -> how rollback with all settings/history to 88 ? Or change the look of 89 that it will look like 88

Hello, today I was surprised with a update ver.88 -> 89. It completely changed the look. Few weeks back it was similar with Thunderbird. I hate this look. I want old … (read more)

Hello, today I was surprised with a update ver.88 -> 89. It completely changed the look. Few weeks back it was similar with Thunderbird.

I hate this look. I want old look back - how to do this. I tried rollback to 88, but it ask to create new profile - after copying all content of profile it dose not work...

Is there a way to change look of 89 to look exactly like 88 ?

why why why .. again ..

Asked by a.h.porebski 3 weeks ago

Answered by George 1 week ago

  • Solved

Firefox no longer listed as an available browser in windows 10 settings

Windows 10 changed my default browser to Chrome and will no longer let me choose Firefox as my default browser in Settings. Has this happened to others, and is there a so… (read more)

Windows 10 changed my default browser to Chrome and will no longer let me choose Firefox as my default browser in Settings. Has this happened to others, and is there a solution?

Asked by Peter Ray 2 weeks ago

Answered by FredMcD 2 weeks ago

  • Solved
  • Archived

Firefox won't stay downloaded or signed in

Firefox won't stay downloaded to my computer. I am having to download it multiple times, especially if my computer has updates. On a separate note, when it does actually… (read more)

Firefox won't stay downloaded to my computer. I am having to download it multiple times, especially if my computer has updates.

On a separate note, when it does actually stay on my computer over night, it never keeps me signed in to my Firefox account. I have to log in to it daily to have my bookmarks and passwords.

Also, it never remembers the theme I have picked for it. I would love some advice on how to fix this.

I've read through a ton of articles, and I can't seem to find a fix.

Asked by victoria.womble 6 months ago

Answered by Amorain 2 weeks ago

  • Solved

Importing chrome favorites to Firefox

I'm hoping to bring my Chrome favorites over to Firefox and use the easily. When I was using Chrome there was a problem with duplicate favorites and I think I have 3 sets… (read more)

I'm hoping to bring my Chrome favorites over to Firefox and use the easily. When I was using Chrome there was a problem with duplicate favorites and I think I have 3 sets of duplicate favorites. I asked about this online and I was told that by using switching to Firefox and then importing my favorites from Chrome would eliminate the duplicates. When I first brought them over they were put in my bookmark toolbar. I think I did this but what a mess. Is it better to take my Chrome bookmarks into a separate file where I can pick and choose the duplicate bookmarks and then bring them over to Firefox? Of course I don't know how you do that and I'm just not computer savvy. Thank you for your time and any help or advice you can give me. I'm just frustrated so thanks for your help.

Sincerely, Rob

Asked by SUBWAYCO 2 weeks ago

Answered by jscher2000 2 weeks ago

  • Locked

UI to puke on

After an automatic update Firefox had a terrible surprise for me. A beyond ugly user interface. And NO WAY to fix this with a simple toggle switch back to classic mode. T… (read more)

After an automatic update Firefox had a terrible surprise for me. A beyond ugly user interface. And NO WAY to fix this with a simple toggle switch back to classic mode. There are theme's available, but still it looks unusable to me. This kind of updates should be beyond Mozilla, maybe don't hire former Apple employees, the esthetics don't have to be " slick and modern"

So after a long fight with almost losing my plugins, saved tabs (100+) etc.. I downgraded successfully to 88.

Step 1 (Secure your profile) Open menu, Click Help, Click "More Troubleshooting Information" Go to the line which says, "Profile Folder" Hit open folder

Pay extra attention during these steps: Now you are browsing in your active profile. If you did this after upgrading to 89 version. Make a back-up copy of this whole folder!! Rename it back up.

Open the file "Compatibility.ini" with a text editor, and empty it. Save and close.

Download and install the previous version of Firefox, After installing don't forget to disable automatic updates.

If the profile isn't loaded, browse to "about:profiles" and find and select your profile to get al your plugins, tabs, favs, etc. back.

Its a terrible shame i need to write this down for people to avoid the frustration of a terrible update

Asked by r.salafi 2 weeks ago

Last reply by Seburo 2 weeks ago

  • Locked

new update

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1338235. Please follow up there, thanks.] would you please change firefox back to the previous versi… (read more)

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1338235. Please follow up there, thanks.]

would you please change firefox back to the previous version. I DON'T LIKE PHOTON COLORS. the old way was much better.I DON'T LIKE PHOTON COLORS. i want the one i had before this update. are you a robot or a live person? i asked this question before, i get the same answer. I DON'T LIKE PHOTON COLORS. we want the old version back.

Asked by dcoreau 3 weeks ago

  • Locked

update

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1338235. Please follow up there, thanks.] photon colors theme is no good. we don't like the 89 vers… (read more)

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1338235. Please follow up there, thanks.]


photon colors theme is no good.

we don't like the 89 version. the colors are all screwed up. bad. we want the old version back. would you please turn it back to the old way, before 6-1-21? PLEASE?

Asked by dcoreau 3 weeks ago

  • Solved

Firefox v89 disaster visually

This morning I got a message to install Firefox V89.0. Visually this was a disaster for me. The bookmark list is now vertically spaced much wider so I have to scroll u… (read more)

This morning I got a message to install Firefox V89.0. Visually this was a disaster for me. The bookmark list is now vertically spaced much wider so I have to scroll up and down the list rather than point and click. The tabs at the top of the screen which used to be easy to differentiate now blur into one. Worse still there was no easy way to back out this upgrade while I found a workaround to correct these problems? I have spent a couple of hours now, researching, exporting bookmarks, uninstalling Firefox, restarting computer, re-installing the old version (v88), Importing bookmarks, finding the icons that were on the bookmarks have disappeared, kicking the cat (metaphorically speaking), reinstalling the new tab add-in, making sue auto update is OFF. Basically a huge pain.

Is there no easy way to rollback updates? especially when the user interface changes are so invasive?

Asked by chris388 2 weeks ago

Answered by gsfc12 2 weeks ago