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Install Firefox on Windows 11

I can't figure out how to install Firefox on Windows 11. Their link gets me to APPS in Setting but from there I'm lost. I can't find in APPS where to allow for apps fro… (read more)

I can't figure out how to install Firefox on Windows 11. Their link gets me to APPS in Setting but from there I'm lost. I can't find in APPS where to allow for apps from third parties. I think MS does this on purpose.

Asked by nansandomeng 22 hours ago

Last reply by James 20 hours ago

Deleting old email address which is obsolete

The original way I set up my account was with [edited] @unseen.is; showing with the little icon next to it in the upper right corner of the page (Lockwise) That ISP is no… (read more)

The original way I set up my account was with [edited] @unseen.is; showing with the little icon next to it in the upper right corner of the page (Lockwise)

That ISP is no longer functioning. Therefore, when signing in, the prompt says, to "check my email". But of course I can't because it no longer exists!

I can't seem to figure out how to change it to This one from which I'm sending this message from: [edited] @proton.me

However I did change the https://accounts.firefox.com in the Firefox Lockwise. (See attached image)

Asked by gfx52 1 day ago

Last reply by Dropa 1 day ago

Transitioning FF to a new computer

After over a decade i am finally getting a new computer. It's in the mail. Any day now... I wish to transfer my entire FF configuration to a new computer (when it arrives… (read more)

After over a decade i am finally getting a new computer. It's in the mail. Any day now...

I wish to transfer my entire FF configuration to a new computer (when it arrives, up to 10 days from now-). Bookmarks, extensions, themes, look, feel, bells and whistles, all in one swoop.

I do have a sync account but i am honestly afraid to use it. I stopped syncing some time ago when i was trouble shooting and now i fear that if i turn sync on it might overwrite the configuration i am presently running with whatever was stored once some time ago.

Because i have done some colossally stupid things in the past that resulted in great data loss and many weeks of recovery, this time i think it best not to presume i will figure it out, but instead to ask you folks, the experts-

Many thanks, -Bruce

Asked by bem67 3 days ago

Last reply by Dropa 2 days ago

Import passwords from file not working

I am running the latest version of Firefox as of 11/23/22. My main computer is not working (can't get its logon to work) so I am using my tablet which has more or less th… (read more)

I am running the latest version of Firefox as of 11/23/22. My main computer is not working (can't get its logon to work) so I am using my tablet which has more or less the same version of Firefox(one week difference). Please don't tell me to copy profile files from the old computer - I can not get on. Nor can I sync for the same reason.

On 11/10, I exported my passwords from Firefox and my bookmarks. The Passwords are in an excel csv file which I can open and read. The bookmarks are in a json file.

I tried to import the passwords after using the config signon solution offered by Boca. Firefox opens the folder and supposedly opens the file, but no passwords are imported. Please tell me how to make this work or fix the bug. I really don't want to cut and paste 300+ passwords.

I also tried to import the bookmarks, but it doesn't seem to have a way to do that.

Please help.

Thank you

Asked by joanneS2 2 days ago

Last reply by Terry 2 days ago

New Desktop - Copied Profile - Now Firfox will not load

Setting up new Desktop loaded Firefox it worked - Tried to load my bookmarks by copying Profile directory replacing Profife folder . Now get Profile corrupt and crash. … (read more)

Setting up new Desktop loaded Firefox it worked - Tried to load my bookmarks by copying Profile directory replacing Profife folder . Now get Profile corrupt and crash. Uninstall reinstalling not a fix.

How do I reinstall a new version of Firefox as I can manually save my bookmarks

Any help appreciated

Tom

Asked by TomaMcd 3 days ago

Last reply by cor-el 3 days ago

Installer.

I am trying to install firefox, but I do not want it on C: because I have very limited space set on there and would like it in a bigger partition, how would i go about do… (read more)

I am trying to install firefox, but I do not want it on C: because I have very limited space set on there and would like it in a bigger partition, how would i go about doingg this??

Asked by workingboi09 4 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago

All tabs, bookmarks, and extensions missing after update 11/20/2022

All of my tabs,extensions, and bookmarks disappeared 11/20/2022 after a refresh that occurred with no warning and said it was a refresh, vs an update as usual. Is there a… (read more)

All of my tabs,extensions, and bookmarks disappeared 11/20/2022 after a refresh that occurred with no warning and said it was a refresh, vs an update as usual. Is there a fix? I need all of my saved information. I was not given a restore option

Asked by rygray85 5 days ago

Last reply by cor-el 4 days ago

FF 102.3.0esr doesn't update

FF 102.3.0esr (64-bit) says 'You are currently on the update channel' but doesn't update. I see 102.5.0 is available. Originally said policies managed by organization. … (read more)

FF 102.3.0esr (64-bit) says 'You are currently on the update channel' but doesn't update. I see 102.5.0 is available. Originally said policies managed by organization. Enterprises Policies. I Deleted [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\Firefox]. Enterprises Policies now gone, but message hasn't changed nor can I update.

Asked by Norbert38 6 days ago

Last reply by jscher2000 - Support Volunteer 5 days ago

"The installation failed"

Downloaded installer using Mac laptop. Failed. Copied installer to Mac Pro (mid 2010) 2 x 2.4 GHz Quad-Core Intel Xeon. 10.13.6 Failed. Deleted installer on Mac Pro. Do… (read more)

Downloaded installer using Mac laptop. Failed. Copied installer to Mac Pro (mid 2010) 2 x 2.4 GHz Quad-Core Intel Xeon. 10.13.6 Failed. Deleted installer on Mac Pro. Downloaded installer from Mac Pro. Failed. I'm busy and haven't got time to mess around. If no very easy fix please delete purchase and confirm. Thanx

Asked by john844 6 days ago

Last reply by James 5 days ago

How do i recover my password?

I am going to migrate to Firefox dev edition due to a error with firefox saying xpcom can not load but I dont know how I migrate passwords. Please help me, my google pass… (read more)

I am going to migrate to Firefox dev edition due to a error with firefox saying xpcom can not load but I dont know how I migrate passwords. Please help me, my google password is stored there and I forgot the password.

Asked by partyhji3434 1 week ago

Last reply by Terry 1 week ago

VirusTotal, Cylance and MaxSecure flag Firefox Installer as Trojan

VirusTotal, Cylance and MaxSecure flag Firefox Installer.exe Ro vers., as Trojan. VirusTotal link: https://www.virustotal.com/gui/file/b603c44052222cc1bb4b9946a0d3b526411… (read more)

VirusTotal, Cylance and MaxSecure flag Firefox Installer.exe Ro vers., as Trojan.

VirusTotal link: https://www.virustotal.com/gui/file/b603c44052222cc1bb4b9946a0d3b526411b9dd5e4ca82cfe30f3d3ff9e27b81?nocache=1

Asked by Antony06 1 week ago

Last reply by Antony06 1 week ago

I have updated my ad protection but the shield icon has not updated with a white "X". What do I need to do?

Just before protection against ads expired, the icon's "X" went black. Now that I've renewed, it has not changed the "X" on the shield to white indicating renewal. … (read more)

Just before protection against ads expired, the icon's "X" went black. Now that I've renewed, it has not changed the "X" on the shield to white indicating renewal.

Asked by mermcph 1 week ago

Last reply by Dropa 1 week ago

downloads not working

For some reason PDF (and I think sometimes other downloads) fail when I try to do them on Firefox. They work perfecty well on Chrome. I either get the message 'download f… (read more)

For some reason PDF (and I think sometimes other downloads) fail when I try to do them on Firefox. They work perfecty well on Chrome. I either get the message 'download failed', or if the download completes, then before it oopens I get the error message saying that there has been some problem. Paradoxically, this also happened when I tried to download Firefox's own recent update. What can I do to fix this?

Asked by m.holbraad 1 week ago

Last reply by cor-el 1 week ago