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Win.MxResIcn.Heur.Gen

Hi. I'm using Linux Mint 20. I wanted to go back to Windows 10. Under Linux I downloaded the latest version of Firefox. I checked the installation file on the VirusTotal … (read more)

Hi. I'm using Linux Mint 20. I wanted to go back to Windows 10. Under Linux I downloaded the latest version of Firefox. I checked the installation file on the VirusTotal page. VirusTotal showed that the exe file contains the Win.MxResIcn.Heur.Gen trojan and the msi file contains Attention.APT-Bait.ContainShellCode! 1.9E28. Earlier installation files also contained some surprises. I don't think my Linux system contains any viruses. Installations of other browsers such as Opera or Chrome do not have these "add-ons". Interestingly, if I paste the link to the installation file into VirusTotal - there are no surprises. What is going on?

Asked by Łukasz Urbański 5 hours ago

Last reply by James 5 hours ago

Transfering Firefox to new computer

I just bought a new computer and would like to transfer everything from firefox to the new pc. I know how to transfer bookmarks but would like to transfer everything such… (read more)

I just bought a new computer and would like to transfer everything from firefox to the new pc. I know how to transfer bookmarks but would like to transfer everything such as stored passwords and more. I found a online file that showed how to save a lot of files to move over to profile, but everything is not showing up. My old computer is near death, mostly running on safe mode, is it possible to move everything? I have copied over the cert9.db chromeappstore, content-prefs cookies favicaons formhistory handlers key4.db logins, permissions persdict places sessionstore webappstore signons bookmarkbackups, chrome searchplugins sessionstore-backups...... I pasted into profiles folder but nothing is showing up... Help would be much appreciated

Asked by TheMattMan 7 hours ago

Last reply by TheMattMan 5 hours ago

import passwords from vivaldi

hi all, i try to import all passwords from vivaldi to firefox 78.0.2 but looks like there is completely no option to do that. the only export option is when i open impor… (read more)

hi all, i try to import all passwords from vivaldi to firefox 78.0.2 but looks like there is completely no option to do that. the only export option is when i open import wizard which tells me "no programs that contain bookmarks...could be found" which is complete nonsense as i have a vivaldi running and full of passwords. please do not advise me to put manually every password,i have close to 100,coze this will not happened. btw,im on latest manjaro xfce,just fyi if its important. thx for help in advance.

Asked by Me 8 hours ago

Last reply by cor-el 6 hours ago

computer won't turn on since upgrading Firefox

I got a message on my iMac running High Sierra, to upgrade Firefox this am, It upgraded to v. 78.0.2 on restart, getting message that cannot load OS. It will load in sa… (read more)

I got a message on my iMac running High Sierra, to upgrade Firefox this am, It upgraded to v. 78.0.2 on restart, getting message that cannot load OS. It will load in safe mode. but can't connect to internet or mail. Please help! Thank You, Scott Mandel MD

Asked by drscottmandel 4 days ago

Last reply by Roland Tanglao 14 hours ago

Can't add an addon

Hello there, there isn't a download button for add ons. Everytime when I searched for the button I just found Here to download Firefox. Where can I download the add ons? … (read more)

Hello there,

there isn't a download button for add ons. Everytime when I searched for the button I just found Here to download Firefox. Where can I download the add ons? Thanks.

Asked by angelic_guardian 17 hours ago

Last reply by Wesley Branton 15 hours ago

browser update repeating without doing the update

hi, i'm on osx, 10.15.3, catalina... current browser version is 60.0.3 have been suggested by turbo tax to update the browser, so i clicked update from the firefox bro… (read more)

hi,

i'm on osx, 10.15.3, catalina...

current browser version is 60.0.3

have been suggested by turbo tax to update the browser, so i clicked update from the firefox browser. then a dialog box pops up asking to restart/install now, and i've said yes many times, but each time, it restarts and the same dialog box pops up.

I restarted the browser manually as well.

the browser is not updated. still running 60.0.3

Asked by cmason12 18 hours ago

  • Solved

Don't want to upgrade

I'm using Firefox 78.0.2 and i keep getting notices to upgrade. But the last time I upgraded, Firefox changed the locations of my tabs from below the address bar to above… (read more)

I'm using Firefox 78.0.2 and i keep getting notices to upgrade. But the last time I upgraded, Firefox changed the locations of my tabs from below the address bar to above the address bar and also changed the behavior of the address bar. It took me a couple of weeks to find the answers and get things back the way they were. I don't want to upgrade Firefox because I have no idea what it might change this time. Is there a way to keep Firefox from sending me upgrade notices when I don't want them?

Asked by mikejanus 2 days ago

Answered by jscher2000 1 day ago

Lost all extremely improtant data after forced Update - Please help

Hi, I was refraining myself to do any update of Firefox on Windows 10 PC for several months but yesterday I was so annoyed by pop up messages requesting me to update that… (read more)

Hi,

I was refraining myself to do any update of Firefox on Windows 10 PC for several months but yesterday I was so annoyed by pop up messages requesting me to update that I gave up and proceed with update... Then disaster happened: everything is lost. All my customized settings, all bookmarks that my life depend on, everything is lost. Please can someone help me survive...

I checked for FirefoxOLD folder if there is one (e.g. on Desktop) anywhere on hard drive of my PC but there isn't. All self done solutions I tried but failed produced around 15+ additional profiles because I had to delete ( * ) Profiles INI single file otherwise Firefox couldn't be opened due to error message. When I deleted INI, I was able to open firefox with LOST extremely important data. Every opening produced I believe 3 new profiles.


( * ) I still have them in Recycle bin.

I went to about:profiles and there are only two: the one being used (lost data) and one more. When I open "one more" profile in different browsers all my data is remaining to be gone.

Currently in total are 18 profiles in C:\Users\USERNAME\AppData\Roaming\Mozilla\Firefox\Profiles folder. At least 15 of them are from failed solution attempts. The thing that worries me the most is the single profile, out of other 3, that should had my data available. I used it as the only folder in "Profiles" folder. Then I used to run Firefox and data is missing even there. This particular profile that brought me the most of hopes is NOT available via about:configs and the thing that worried me the most inside the folder of particular profile that I guess should have the data is the fact that the folder is almost entirely empty. Only two files inside: search-metadata.json and times.json

Can someone please help me get my data back?

Please I had really important data but cannot recover it on my own :'-( oh my god...

Asked by Andrew 2 days ago

Last reply by FredMcD 1 day ago

Video DownloadHelper does not work

Video DownloadHelper does not work with Firefox now, although it used to work beautifully. Although the application is showing as enabled, the Video DownloadHelper icon n… (read more)

Video DownloadHelper does not work with Firefox now, although it used to work beautifully. Although the application is showing as enabled, the Video DownloadHelper icon no longer appears in the upper right hand corner. Would like to know detailed steps to fix the issue.

Asked by jcadams3561A 1 day ago

weißes Fenster

Nach dem Start von Firefox öffnet sich das Fenster aber: ohne Inhalt, ohne Adresszeile, ohne Menüleiste - es ist nichts vorhanden. Nur ein weißes Rechteck. So dass nicht … (read more)

Nach dem Start von Firefox öffnet sich das Fenster aber: ohne Inhalt, ohne Adresszeile, ohne Menüleiste - es ist nichts vorhanden. Nur ein weißes Rechteck. So dass nicht einmal der Reparatur-Modus von Firefox gestartet werden kann. Man kann zwar irgendwo intuitiv herumklicken, aber man kann mit dem neuen popup nichts anfangen, s. Beispiele, da beim Klick auf einen Parameter nichts kommt.

Virenprüfung (Kaspersky in der akt. Version): keine Verbesserung Firefox-Start abgesichert: dto.

Deinstallation und Neuinstallation der aktuellen Version 78.02. : gleiches Ergebnis

In Edge ist das Problem nicht vorhanden.

Asked by guenter.merkle_stuttgart 1 day ago

I Have Really Messed Things Up and need HELP

I bought a new computer. I read about how to transfer over your profile. On my old computer I located the folder, and went up one level as it said. I had 2 files there, n… (read more)

I bought a new computer. I read about how to transfer over your profile. On my old computer I located the folder, and went up one level as it said. I had 2 files there, not 1 .I saved these files. I installed firefox on my new computer and followed the same steps to locate the folder. It also had 2 files, with different names. I STUPIDLY deleted these two files and put in the two I had copied from my old compter. Turned offirefox and turned it back on. It would notopen because it said it couldnot locate my profile folder. I uninstalled Firefox, and reinstalled it. I still get the same error.

Your Firefox profile cannot be loaded. It may be missing or inaccessible. I thought uninstalling and reinstalling it would solve the first part of the program but as of now, I have no Firefox.

Any suggestions from anyone.

Asked by smokininkman1 6 days ago

Last reply by smokininkman1 2 days ago

  • Solved

Upgrade issue for 78.0.2

Dear Colleague, I am on a Surface Pro 3 running Windows 10 64-bit. I have been running Firefox for 15 years without a problem. So, I saw that there was an upgrade … (read more)

Dear Colleague,

  I am on a Surface Pro 3 running Windows 10 64-bit.     I have been running Firefox for 15 years without a problem. So,  I saw that there was an upgrade to Firefox, and I downloaded it and started installing.    I have completed this process many times in the past.
  When I started running the upgrade, I received the following error,  XUI Runner window that says  "Error Platform version '78.0.2' is not compatible with minVersion>=78.0.1 maxVersion <=78.0.1.  I checked the wiki and the bug list but did not see any bugs.    
  I have not uninstalled and reinstalled yet because I do not want to lose my bookmarks, history, etc. if I can help it.  
  Any help would be appreciated.

Thank you Marj

Asked by mgarrean 2 days ago

Answered by mgarrean 2 days ago

Firefox with adobe flash player

Hi Team, As a concern,we want to enquire that since our company has its own product which uses Flash technology but its been known now that firefox will not suppport adob… (read more)

Hi Team,

As a concern,we want to enquire that since our company has its own product which uses Flash technology but its been known now that firefox will not suppport adobe flash player after 2020. So if we save and continue to use an oder version of firefox(with autoupdate off),will it allow to continue usage of Adobe Flash Player after 2020? Please confirm the same or any other workaround so that adobe flash player can be used within firefox after 2020 as well.

Thanks

Asked by seemapruthi24 5 months ago

Last reply by Danny Colin 2 days ago