Firefox Support Forum

I received a message stating that my current "Firefox" needed to be updated to '64-Bit'. I updated and lost all of my favorite icons (25+). I also have to create an entire new account and password as I'm told the old is not correct, ! I'm not happy in losing all of my previous information & email account on the older version that I've had for years!!!!!!! Can I retrieve, reload, etc....

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Since I updated to version 92 on sep/10/2021, can't restore session and all my bookmarks are gone, in windows 10 64 bits.

I'm going to roll back to version 91.0.2.

Just till this is fixed.

Hi, I've got an issue when I ask to download and save a file from a website. The macOS finder window is well openened, but partially mixed with the current web page. it not put on the top. Most often, I must open another app, like Safari and come back to Firefox in order to put it on the top and to be able to change the file name, select de folder and at the end save the file. Attached sample.

It is the same when I ask from Firefox menu to Save As a web page.

Thank you for your feedback.

We are running FF ESR 78.14.0. I see that ESR 91.1 is now out. I have seen this article on Firefox ESR release cycle, but not able to find out what the schedule is (ie overlap) for 78 and 91 releases. I am trying to do some upgrade planning. I expect 91.2 will auto upgrade and like to know how soon, otherwise I may need to manual update machines.

It would be nice if this page could be kept up to date for the relevant releases.

Driving the question is a specific issue with QuickBooks Payments not working in 78, which I am assuming has to do with something they consider obsolete security wise.

Brand new windows 10 laptop. Installed Firefox just fine. I downloaded the Thunderbird exe install file OK. When I try to execute it, Firefox freezes. Tried about 10 times. i tried several different exe files. Any suggestions?

I already cleared data, and cache data bt browsers downloading speed is very very slow. And websites loads slower than other browsers like chrome, duck duck go, opera browser.

Attachment not Opening

I cannot open any attachments through AOL using the Firefox browser. The attachment is there but when I try to select it it it does not open with all types of attachments (.doc, .xls, .pdf, .etc..). This only occurs with Firefox and started today. Chrome it works. Using Firefox latest version. Please advise

I cannot open or download any attachments (.pdf, .doc, .jpg, etc.) attached to my AOL emails. This just started today. I didn't update Firefox today. I did not change any settings. What is happening???

I can't find a Firefox old folder as mentioned in other places.

- I had to login to make a profile. I am hoping all my stuff isn't missing from my laptop yet maybe I can salvage this. -All my bookmarks are gone. -All my saved passwords are gone. -All my add-ons are gone.

You all need to warn us before you shove an update down our throats that resets the entire browser.

Здравствуйте, в последнюю неделю, почти постоянно при открытии новой вкладки выдаёт "Ошибка при установлении защищённого соединения" -"попробуйте снова", после чего открывает страницу, но иногда искажает содержимое. Помогите, что случилось, до этого всё нормально работало.

seriously finding that it appears Everyone is losing open tabs with the update mozilla- this is a serious breach of trust

i have looked at several answers to the MANY posts with the exact same issue and it appears that the only solution is to have programmer level skills or suck it up

i have loved firefox for Years - and i have Never heard of anyone having such a stupid upgrade problem with No Warning

have you lowered your standards that much

(as this is the only place i can offer feedback, as there is nothing to actually connect to mozilla - take this as a small request for assistance from the community and a large wtw to the company)

Can anyone help me please. I went into the download page and the links from there didn't work, co I found another one but the message stated that it was not an authentic for Windows 10.

Hi,

Is there a way to sync extension and toolbar customisation? I have decent amount of extensions and sometimes leave the ones that are mostly background services in the overflow menu. Only problem is whenever I sync a new device I have to customise it all over again since the extensions get installed randomly.

Is it not possible to have this not keep happening?

I am trying to update but it just shows this all the time. I do not want to reset my browser because of all settings and stuff I would have to setup it all again I am afraid.