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Firefox no longer runs or works on my desktop PC computer

How do I completely remove all traces of Firefox from my windows 10 OS? Note: This is why, After windows ask me to run your application or program or software, and I clic… (read more)

How do I completely remove all traces of Firefox from my windows 10 OS? Note: This is why, After windows ask me to run your application or program or software, and I click the yes button after I had done that it doesn't do anything after that and then it just repeatedly does this, and I had used windows uninstall program and I uninstall Firefox then I had reinstall it and it still did the same exact thing that I had mentioned above "even tried using the Windows Registry Editor too!"

Note for years I had used your browser and hardly had any troubles with or problems with your browser

Asked by Frank 1 month ago

Last reply by FredMcD 1 day ago

Firefox not updating automatically

Hi! Since about two month I have the problem, that firefox does not update automatically anymore. Every time a new version is available I get the message "Firefox can't u… (read more)

Hi! Since about two month I have the problem, that firefox does not update automatically anymore. Every time a new version is available I get the message "Firefox can't update to the latest version" and I have to do full download. Searching the forum did not help solving the problem. Is there any way to determine what is preventing firefox from updating? Cheers Christian

Asked by chr.kohler 2 weeks ago

Last reply by FredMcD 1 week ago

firefox install hangs immediately

I am attempting to reinstall firefox. Old one screwed up and I eventually uninstalled it. Ran revo uninstaller, turned off firewall and antivirus, wifi connected. Start… (read more)

I am attempting to reinstall firefox. Old one screwed up and I eventually uninstalled it. Ran revo uninstaller, turned off firewall and antivirus, wifi connected. Started Firefox Installer as Administrator. Firefox Installer window appears on Desktop. The interior of the window is completely blank, all white. Wait. Nothing happens. Click on it, get Not Responding message at top of window. As far as I can tell the Installer did nothing but open the window. Repeat downloads of the Installer did the same thing. Help?

Asked by johnsemail 3 weeks ago

Last reply by FredMcD 3 weeks ago

Firefox for windows 10 do not open, tried re installing, clearing cache etc.,

I had most updated versions of Mozilla Firefox in my windows 10 machine. last two days, it is not opening. Tried several recommendations from Community page, Help docume… (read more)

I had most updated versions of Mozilla Firefox in my windows 10 machine. last two days, it is not opening. Tried several recommendations from Community page, Help documents and youtube solutions but nothing seems to be working.

  • Tried re-installing firefox, by downloading the latest version from Mozilla, after deleting the profile folder (%APPDATA%)
  • Tried removing the cache files / temp files etc., and restarted as well, still did not work.

I do not have admin permission hence could not open in windows safe mode.

Any suggestion please?, Appreciate your input!

Asked by Dilip 4 weeks ago

Last reply by FredMcD 4 weeks ago

Firefox cannot load anything

Hello! I've been using Firefox for years now, and just recently set up a dual boot system with win10 and kubuntu. I've never had this problem with Firefox before, and it'… (read more)

Hello! I've been using Firefox for years now, and just recently set up a dual boot system with win10 and kubuntu. I've never had this problem with Firefox before, and it's only a problem on win10. When I open Firefox, there's only blank white where a page would normally be. Trying to right click brings up nothing. I can open the menu, but things like options, add-ons, customize, etc. all do absolutely nothing when I click on them. When I click on the icons of my extensions in the upper bar, the extension interface is empty as well. Nothing changes when I try to load a page--Using the search bar causes a spike in my otherwise flat ethernet usage (I dont have any other processes running that use it while im testing this, but just to cover my bases I can access the internet without any issues on discord or other online applications.) The search bar does retain what I searched. Rather than becoming about:blank, it just becomes, for example, "https://www.google.com/search?client=firefox-b-1-d&q=test" Other browsers work completely fine. I've tried doing a completely clean reinstall (deleting files in ProgramFiles, %appdata%, the Old Files folder that is created during an uninstall, and uninstalling using the apps and features menu.), using DISM to check for anything wrong in sys32, opening Firefox in safe mode, opening it as an administrator, disabling any firewall or antivirus i can find, and deleting my Firefox profiles. Nothing has changed anything at all. Please help! <3

Asked by anitapea23 1 month ago

Last reply by FredMcD 1 month ago

Unable to install FF as a default browser

I can no longer install Firefox als a default browser. I get an automatic detour to the Windows Store where i can 'pick' a standard app, but the FF browser is not listed … (read more)

I can no longer install Firefox als a default browser. I get an automatic detour to the Windows Store where i can 'pick' a standard app, but the FF browser is not listed there.

Asked by isabelleservaege 2 months ago

Last reply by Wesley Branton 2 months ago

Need Firefox to be default browser in 2020

Microsoft/Windows 10 has removed Firefox from their list of potential default browsers. Most information answering "how to make Firefox my default browser" is out of date… (read more)

Microsoft/Windows 10 has removed Firefox from their list of potential default browsers. Most information answering "how to make Firefox my default browser" is out of date as the information says to go to where Microsoft Edge is noted as the Windows 10 system's choice of default browser, then to click on that and choose Firefox from the choice dialog box. Sadly Firefox is no longer in that choice dialog box. Please advise, thanks.

Asked by Gina Kay Landis 2 months ago

Last reply by AliceWyman 2 months ago

hi Firefox brozer does not work ?!!§

Hi firefox does not work and it clashes with 1 Password ? please help me get firefox up and going again as I have been very satisfied with firefox for many years but now … (read more)

Hi firefox does not work and it clashes with 1 Password ? please help me get firefox up and going again as I have been very satisfied with firefox for many years but now must look into changing browzer if this cant be solved ASAP

Asked by Ann-Brit Tangstad 3 months ago

Last reply by jscher2000 3 months ago

Firefox crashing my Mac every time I open it.

Hi ---- Wondering if anyone can help with this. Every time I open Firefox (my default browser), I get a spinning wheel, the browser doesn't load and my whole system crash… (read more)

Hi ---- Wondering if anyone can help with this. Every time I open Firefox (my default browser), I get a spinning wheel, the browser doesn't load and my whole system crashes.

I have tried reinstalling Firefox - same problem occurs. Anyone got any tips? I'm running a mac on El Capitan and have been for a while with no browser problems.

Asked by doregon 3 months ago

Last reply by FredMcD 3 months ago

Firefox crashes on every startup

I have my firefox crashed on every startup. Even in safe mode. Even when whole ~/.firefox folder is deleted. If I start it with --safe-mode I can see ExceptionHandler::Ge… (read more)

I have my firefox crashed on every startup. Even in safe mode. Even when whole ~/.firefox folder is deleted.

If I start it with --safe-mode I can see

ExceptionHandler::GenerateDump cloned child 9079 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal...

If I'm trying to run beta version Im getting the same

Asked by asm0dey 3 months ago

Last reply by FredMcD 3 months ago

New version of Firefox not comaptible with lap top

Hi I support young people ( aged 7-11) with Dyslexia. they all use Firefox to log in to their lessons. It automatically recognises them and it is a system they are famili… (read more)

Hi I support young people ( aged 7-11) with Dyslexia. they all use Firefox to log in to their lessons. It automatically recognises them and it is a system they are familiar with. All of the lap tops up grade to the latest system automatically. One of them does not work on the new version. The students get a message which says version 78.0.2 is not compatible with 78.0.1 It is a Windows system. This is really distressing for the students using this lap top. They blame themselves for the problems and itis having an affect on their confidence. Can I revert it back to the older version ? and if so how? I really would appreciate some help as my wee students are upset and i don't know how to help.

Caroline

Asked by farquhar52 4 months ago

Last reply by cor-el 4 months ago

Need a Firefox Assistant Dealing with Millions of Bugs

The latest is I can't search from the search bar with a new tab. This is after doing a migration. I erased Firefox and reinstalled the app and all of my data was still th… (read more)

The latest is I can't search from the search bar with a new tab. This is after doing a migration. I erased Firefox and reinstalled the app and all of my data was still there. I reopened the session as if I had just closed a session and I was logged into gmail. So clearly Mozilla's instructions on deleting the app on MAC doesn't work. Recycle bin. How do you literally delete the app?

Hoping deletion will solve the issue of not being able to hit enter in the search bar to perform a google search, or click the arrow. Nothing works.

Further, I'm logged into this browser, yet when the tabs disappear I can't reaccess them. What's the point of logging into a browser if it doesn't remember the tabs?

Asked by erotichabit 4 months ago

Last reply by cor-el 4 months ago

incorrect checksums of downloaded Firefox

Every time I download a new release of Firefox (win64 german), I check the downloaded file at virustotal and check the hashes published under http://releases.mozilla.org/… (read more)

Every time I download a new release of Firefox (win64 german), I check the downloaded file at virustotal and check the hashes published under http://releases.mozilla.org/pub/firefox/releases/<Version>, e.g. http://releases.mozilla.org/pub/firefox/releases/78.0.1/SHA256SUMS Up until release 77.0 the hashes matched but for 77.0.1 and also the current release 78.0.1 the hashes do not match, neither SHA256 nor SHA512. For "win64/de/Firefox Setup 78.0.1.exe" the SHA256 hash should be 56cff68e3f0cb76a6404d675f7e1bacc40ebaba7bbb5cadcb4950378656ab0a6 but the calculated hash is 8e69755f257aba44b6bbe5079e17f3bff8b62ddc27de9e1c479686e9ad871dfb When checking at virustotal, the file is recognized as scanned before and the displayed hash is the one I calculated, so at least my downloaded file is equal to the file other persons downloaded. Could it be that since v77.0.1 the published hashes are incorrect?

Asked by juergen.renner1 4 months ago

Last reply by cor-el 4 months ago

Can't install FIREFOX application

Firefox stopped working on MacBook pro running OS 10.13.6. I deleted the app and tried to download a new one, the icon is crossed out and a prompt saying the app may be d… (read more)

Firefox stopped working on MacBook pro running OS 10.13.6. I deleted the app and tried to download a new one, the icon is crossed out and a prompt saying the app may be damaged or incomplete. Nothing had been changed on my system when this happened.

Asked by rick914 4 months ago

Last reply by ARMAN KHAN 4 months ago

  • Archived

Firefox is not loading any pages and not even option(settings page) after upgrading to v72 on Windows Server 2008 R2

We have upgraded Mozilla Firefox v72 64Bit on Windows Server 2008 R2 and found that none of the pages are loading. Even Option(Settings) is not opening. It shows blank pa… (read more)

We have upgraded Mozilla Firefox v72 64Bit on Windows Server 2008 R2 and found that none of the pages are loading. Even Option(Settings) is not opening. It shows blank page. Tried re-installation, restart of system and nothing works.

Asked by Veerapandiyan Samikannu 10 months ago

Last reply by EarthBoundX5 6 months ago

  • Archived

Since update to 76.0.1, Firefox crashes right after starting. Even safe mode does not help ...

Hi all, I just got the update to 76.0.1. Now, Firefox Always crashes right after starting it - even in safe mode. The only notification I get is (in German) "Firefox funk… (read more)

Hi all, I just got the update to 76.0.1. Now, Firefox Always crashes right after starting it - even in safe mode. The only notification I get is (in German) "Firefox funktioniert nicht mehr. Ein Problem hat die richige Ausführug dieses Programms verhindert. Schließen Sie das Programm" Please help!!!

Asked by webersebastian 6 months ago

Last reply by Tom 6 months ago

  • Archived

Firefox crashes more than 50 times a day, what should I do?

I've been experiencing too much crashes on Firefox 75.0, downloaded from Mozilla, not the one that comes with Linux. I'm running on debian9 on Qubes OS but I also experie… (read more)

I've been experiencing too much crashes on Firefox 75.0, downloaded from Mozilla, not the one that comes with Linux. I'm running on debian9 on Qubes OS but I also experienced crashes on Ubuntu 19.

It happens mainly when I switch tabs. I'm asked to restart. I already submitted hundreads of crash reports, hope you guys are taking a look. However this have been happening since january I guess. And it's getting worse.

Sometimes the crash will happen again and again if I try to reload the tab. I have to close the tab and open it again so it won't crash.

Please help, I love firefox, don't want to use another browser.

Here are a few ones:

https://crash-stats.mozilla.org/report/index/1859a0a1-2a41-4381-b2f9-8dd3d0200415 https://crash-stats.mozilla.org/report/index/35fb2b8d-f773-4c81-85cc-a1b560200415 https://crash-stats.mozilla.org/report/index/f81599e5-8671-45b4-8935-b42970200411 https://crash-stats.mozilla.org/report/index/01ca9596-1fac-4927-a61f-b736b0200219

Asked by Lucas Zanella 7 months ago

Last reply by Roland Tanglao 7 months ago

  • Archived

Can't reopen Firefox. Did it crash?

I opened Firefox this morning and used it for about half an hour. I can't remember why I closed it (or IF I closed it) but when I attempted to reopen I got a blank scree… (read more)

I opened Firefox this morning and used it for about half an hour. I can't remember why I closed it (or IF I closed it) but when I attempted to reopen I got a blank screen attempting to open my Yahoo homepage, but nothing happened. I force quit and attempted to reopen and nothing happened. I'm on a iMac and the icon on the deck just keeps bouncing. I haven't changed anything and it worked fine earlier. Is there a system problem? Thanks.

Asked by rasouza2149 7 months ago

Last reply by FredMcD 7 months ago