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logged in websites are not remaining logged in, must re-log in every few hours

hi all i'm having a problem with firefox browser, its not keeping my website logged in. This does not occur after i close my browser but after a few hours of log in, eve… (read more)

hi all i'm having a problem with firefox browser, its not keeping my website logged in. This does not occur after i close my browser but after a few hours of log in, even if i leave the browser opened and come again back later.

I've been using firefox for ages now and never really had this issue. It has only starting happening only recently, since early this week or last week the most.

I've also manually cleared all cookies/log in etc and updated firefox to the latest version maybe it helps, but nothing changed.

Please note that I do not clear history/active log in etc neither it is set up to do it automatically when i close browser also i do not have any 3rd party apps that forbid cookies. I had a firefox addon before but disabled it maybe it was interfering, but it still didnt resolve the problem.

any help much appreciated as it is getting quite irritating. Thanks in advance Lee

Asked by JC 10 hours ago

Last reply by Travis 2 hours ago

Firefox back button

When I go to Bing image search, a single click of the back button does not take me back from whence I came. However, after many double clicks of the back button does most… (read more)

When I go to Bing image search, a single click of the back button does not take me back from whence I came. However, after many double clicks of the back button does mostly return back but never on a single click or one double click. Any ideas?

Asked by john.rovcom 4 hours ago

Last reply by cor-el 3 hours ago

Limited Knowledge

Greetings Firefox Community, I work from home as a warranty administrator for Mazda, Honda, Toyota and Volkswagen. They all seem to use either IE11 or Chrome as their on… (read more)

Greetings Firefox Community,

I work from home as a warranty administrator for Mazda, Honda, Toyota and Volkswagen. They all seem to use either IE11 or Chrome as their online platform. When I use Firefox I can access all of the log in screens, however when I need to go to different pages Firefox does not allow me to go any further. I have no idea how to change the compatibility settings in Firefox. In IE11 I simply go to tools and then Comparability Settings and enter the page I need to access. In Chrome I can cross platform with no problem. I would rather stay with Firefox. Any suggestions will help.

Kind regards Gerry

Asked by Gerry Gauthier 3 hours ago

Last reply by FredMcD 3 hours ago

Firefox 82 with no connections establishes a connection

While using Firefox 82 with no open browser or tabs Firefox en-US sha256:5b651f2fa3c2d267c23184d29b6e6237af290575168e416ecef23128d94e8d5b establishes a connection to the … (read more)

While using Firefox 82 with no open browser or tabs Firefox en-US sha256:5b651f2fa3c2d267c23184d29b6e6237af290575168e416ecef23128d94e8d5b establishes a connection to the following

->ec2-35-167-145-222.us-west-2.compute.amazonaws.com:https (ESTABLISHED) ->104.16.249.249:https (ESTABLISHED)

Asked by Mace2 5 hours ago

Last reply by jscher2000 3 hours ago

"Sorry, We're having trouble getting your pages back" upon initial FF launch

I get Subject Error page upon initial launch. I tried the going to about:config and confirming the browser.sessionstore.max_resumed_crashes was set to 1. I also made sure… (read more)

I get Subject Error page upon initial launch. I tried the going to about:config and confirming the browser.sessionstore.max_resumed_crashes was set to 1. I also made sure I Quit FF before shutdown. (No FF tasks in Task manager) Neither of these worked for me. Running the current version of Windows 10.

Asked by kn3tnm 4 hours ago

Last reply by cor-el 4 hours ago

Crashing after Windows 10 version 2004 update

After latest Windows 10 update (2004 or I don't know firefox is telling me I have Windows_NT 10.0 19041 so who knows) about month ago and after that Firefox keeps randoml… (read more)

After latest Windows 10 update (2004 or I don't know firefox is telling me I have Windows_NT 10.0 19041 so who knows) about month ago and after that Firefox keeps randomly crashing into desktop. It happens about 6-7 times in a hour! 95% of the time even crash report doesn't show up so I can't send my crash report to firefox. I have updated Firefox, downgraded it, disabled all add-ons I have tried that "media.wmf.vp9.enabled" trick and it doesn't work

What to do? I like firefox and I dont want to use Edge or Chrome. Is reinstalling Windows my only option?

Please help

Asked by mail741 3 days ago

Last reply by FredMcD 4 hours ago

Browser header (address bar & toolbar) & window header disappear after watching video in full-screen mode

After watching a youtube video in full-screen mode [f] or [F11] (in a window with about 20 concurrently running tabs of various other (non-video) things), the whole contr… (read more)

After watching a youtube video in full-screen mode [f] or [F11] (in a window with about 20 concurrently running tabs of various other (non-video) things), the whole control interface area (address bar, menu bar, window header) disappears. This only affects the window that played the video, & although the other tabs areyet available through [Ctrl]+<hotkey>, all tabs in the wind lack the window/browser control interface. Firefox returns to normal after a re-opening of the browser. This disappearance does not resolve by just pressing the [Alt] key or by moving the mouse cursor to the top of the screen or by pressing [f] or [F11] to toggle full screen/normal. [F4], [Alt]+D, [Ctrl]+L, & [F6] are of no effect as URL input becomes unavailable (including no known access to "about:" features. [F12] does what it normally does (show webpage source code/elements). [F7] triggers caret browsing prompt. I did not bother with [F1], but all unmentioned F-keys were of no effect when pressed without combining with other keys. Perhaps it's a Win7 64-Bit issue, but I hope that you have a FireFox answer. Thanks in advance.

Asked by Strength_n_Character 19 hours ago

Last reply by cor-el 4 hours ago

Unable to visit any web pages after latest upgrade version 81.0.2

I have a customer who is unable to browse to any websites after version 81.0.2 was installed. They are also unable to open Options and other Menu items. Only Toolbar Menu… (read more)

I have a customer who is unable to browse to any websites after version 81.0.2 was installed. They are also unable to open Options and other Menu items. Only Toolbar Menu item that worked was Help > About. I have tried using Firefox in Safe Mode, I have refreshed Firefox, and I have renamed the AppData > Roaming > Mozilla folder forcing it to create a brand new user profile. The only security programs running are Windows Defender. Chrome and Edge work fine, so customer will use one of those until Firefox is fixed.

Asked by curtesser 1 week ago

Last reply by FredMcD 4 hours ago

Always enable flash for a Site and hide "Menu"

Hi, how can i allow flash if i open the Site without will be asked? I have set this in the policies.json. This is currently for testing. "FlashPlugin": { "Allow": ["… (read more)

Hi,

how can i allow flash if i open the Site without will be asked? I have set this in the policies.json. This is currently for testing.

"FlashPlugin": {

     "Allow": ["https://helpx.adobe.com/flash-player.html"],
     "Default": true,
     "Locked": true
   },

But I always have to allow it extra.

And the second question: Can I hide the "Menu" button via policies.json?

Asked by Bammboole 11 hours ago

Last reply by cor-el 4 hours ago

ancestry family tree won't open in firefox

When I try to open my family tree in Ancestry, instead of opening on the Ancestry website, I get a dialog box that says it is a Firefox HTML file. This never happened wh… (read more)

When I try to open my family tree in Ancestry, instead of opening on the Ancestry website, I get a dialog box that says it is a Firefox HTML file. This never happened when I worked on my Ancestry tree earlier this year. When I click on the "open in Firefox" option, a new page opens but there is no information. Ancestry says that it may be a problem with Firefox. Any suggestions?

Asked by pattop 5 hours ago

Last reply by cor-el 4 hours ago

HD Youtube videos stutter on only the current Firefox (in my case 78 esr)

Only one Browser has problems with HD videos (1080p + above) on youtube: Firefox in the most current version. I have tested so far only the one current latest version of … (read more)

Only one Browser has problems with HD videos (1080p + above) on youtube: Firefox in the most current version.

I have tested so far only the one current latest version of the ESR branch (78.3.x). But as visible from thousands of articles to this very particular problem (when i search the community help database for "Youtube videos stutter" i get multiple thousands of entries - i read only a handful of them to realize that they are all "closed" and not a single one "solved"), this problem persists since multiple years now.

I have a very old PC by my side with a very old Firefox (benchmark wise slower than my current PC by a factor of at least 3) ESR 52.9, which is able to play the same videos in the same HD resolution without the slightest stutter.

The drivers on that old system are - naturally - outdated by half a decade. THAT OLD OUTDATED system with THAT OLD OUTDATED Firefox is well able to play even multiple HD videos side by side. With-OUT any stutter.

Thus, you can easily deduce by logical reasoning that nighter any outdating of drivers whatsoever nor any outdating of anything else on the system, be it hardware wise or software wise, CAN AT ALL be the culprit of that stuttering.

While the former holds true, what you actually find in the communities help are completely useless and irrational tips of "upgrading the browser to the last version", "upgrading drivers" or "reinstalling any software" or the like.

Let me be clear: Nothing of the latter will ever help in overcoming the stuttering of current firefoxes at all. The only one measure that will help here is to revise the code that is underlying the video pipe.

Since the stuttering regularly only begins after about one to two minutes into the videos, it is strongly suggestive that something in the memory management - probably in the way resources becoming freed after use - is accumulating over time until the stuttering begins. Badly managed garbage collection, perhaps?

Asked by White-Gandalf 9 hours ago

Last reply by jscher2000 5 hours ago

Firefox menu (and only the Firefox menu) in the menu bar persists to read in French

In settings the language is set to English (US) and all pages and menus, notices, etc., appear in that language. No matter what I do (and I tried removing French) from th… (read more)

In settings the language is set to English (US) and all pages and menus, notices, etc., appear in that language.

No matter what I do (and I tried removing French) from the list of "alternative" languages in the menu, but though it can be selected, the "remove" button is not active.

I have attached a screen shot.

Asked by howard26 7 hours ago

Last reply by cor-el 5 hours ago

Firefox Profile Folder

I’m not internet savvy. What is the Firefox Profile Folder and exactly where can I find it? And what’s it for?? I have never heard of it until five minutes ago. Thank you… (read more)

I’m not internet savvy. What is the Firefox Profile Folder and exactly where can I find it? And what’s it for?? I have never heard of it until five minutes ago. Thank you for being nice and helping me to understand. DebC54

Asked by Debbie 6 hours ago

Last reply by jscher2000 5 hours ago

When using Outlook.live.com, I can't open pdf files or word files. I get an OWA Error 500

A week ago I started getting errors while reading emails and trying to open/download attachments like PDF's and Word files. I get an OWA 500 error. I share my machine … (read more)

A week ago I started getting errors while reading emails and trying to open/download attachments like PDF's and Word files. I get an OWA 500 error.

I share my machine with my wife and if I go into her account, use the same version of FireFox and the same Outlook.live.com for email and try to open the same attachments for the same emails, I DO NOT get the same errors. Any help would be appreciated. Thanks

Asked by Len Belanger 6 hours ago

Last reply by Greg 5 hours ago

firefox will not present web pages

Firefox will not display some web pages. I have found two so far. https://webapp.simplisafe.com/ https://www.redrivercatalog.com/empty-rr-boxes.html Dave … (read more)

Firefox will not display some web pages.

I have found two so far.

https://webapp.simplisafe.com/

https://www.redrivercatalog.com/empty-rr-boxes.html

Dave

Asked by david365 7 hours ago

Last reply by TyDraniu 6 hours ago

E-mail downloads automatically whether it a file or another URL in the e-mail

Evidently my spouse inadvertently checked a dialogue box, and now all files and urls contained in the e-mail will only download and not open in a new window. I have gone… (read more)

Evidently my spouse inadvertently checked a dialogue box, and now all files and urls contained in the e-mail will only download and not open in a new window. I have gone to Options-General and have checked "ask me" not download. Really could use help on this. Thanks Jon

Asked by jonl881105 7 hours ago

Last reply by jscher2000 6 hours ago