Firefox Support Forum

HTTPS://SECURE.SSA.GOV open okay but when go to next page to SIGN-IN, Firefox is blocking it as following/below. What the heck is going on blocking SSA Sign-In after main Website is already open ?!?!?!?!?!

"Secure Connection Failed

An error occurred during a connection to secure.ssa.gov. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Learn more… "

Clicking on Firefox icon to log in I receive following message and gray screen. firefox.exe - Entry Point Not Found " The procedure entry point Flush could not be located in the dynamic link library C:\Program Files (x86)\Mozilla Firefox\xul.dll." Followed by another pop-up. "Could not load XPCOM" There was an automatic up-date several days ago and I have had this problem ever since. Is there a fix?

I can't get rid of a solid green screen when playing back internet video, on You Tube for example. The problem only started recently - it was fine before that. I have always used Firefox as my default browser.

I have a task bar at the bottom of my screen -- or I used to. Ever since I installed a Norton protection program several says ago, the task bar shows up sometimes and other times, it is gone and I cannot access it. When it's there, it gives me access to the websites I'm using, all my written files and picture, video and other files, volume control and other options. I NEED TO SEE AND USE THIS TASK BAR ALL THE TIME, NOT SOME OF THE TIME WHEN FOR SOME REASON IT'S THERE. AGAIN, I WANT TO ACCESS THIS TASK BAR ALWAYS WHEN I'M ONLINE.

FIX THIS.

Thank you.

For the past few days, when I try to log on to PlayStation on Firefox, the sign-in page sits on a loading swirl after inputting email. There's a clear memory leak shown on Task Manager. The menu bar's right-click doesn't draw properly. FF can't be closed and needs to be terminated. The only extension I have is uBlock Origin disabled for this site.

This website works on Edge.

Attached is the broken menu from right-clicking the menu bar.

I used Total Adblock on Firefox for a whole year successfully then suddenly Total Adblock did not work (even after I paid the yearly fee for that service). Then Total Adblock claimed Firefox would not allow/support Total Adblock, BUT WAS WORKING WITH MOZILLA TO MAKE THIS HAPPEN. Is this true ?? When, if ever, will Firefox allow/support Total Adblock ? I HATE ADS +++ Please inform me re this issue ASAP. Many Many Thanks WIN

Dear I have a problem we use certificates to authenticate user login to our corporate resources websites, and Firefox remembers the user choice for a certificate which is, by the way, was wrong and denied the access i tried to forget the history and cleared the cookies but still the browser seems to remember the certificate also made sure to set the choice to "Ask for certificate" but it do not show the prompt when browsing to the website.

Hello. I cannot remove the suggestions that appear in the drop down address bar suggestions list. Shift-delete does not work. Changing the search settings in tools does not work. There is no three dots that appear next to the URL, or a pop up that shows up if I hover over the link. They are stubbornly embedded on that bar and refuse to leave.

The only thing that works is to delete all history, but I don't want to do that. There may be some solution where I micromanage site permissions on a site by site basis but that's way too much work, and should not have to do that.

The URLs on the list themselves are totally random. I cannot figure out how Firefox decided that THESE are the URLs to feature. I visited like once, in a long string of activity.

Anyway, my inability to perform a simple task like right-click-delete or demand that it "stop doing that" is making me claustrophobic.

Vers 115.0.2

I've been attempting to use FIDO2 w/ PIN support to log into Okta. This occurs with a pre-registered security key (Yubikey 5C NFC on most recent firmware) that has a PIN already configured. This key works on all other browsers and devices without trouble. Firefox is unresponsive to Yubikey interaction after the notice "Touch your security key to continue with <company>.okta.com" and will eventually time out if I do not cancel.

On the other hand, I can register a new security key on Okta through Firefox on this device. When I go through the registration workflow, Firefox is responsive to all interactions, allowing me to enter my PIN and complete registration.

I have been able to replicate this issue on other computers and with a different user / security key.