Firefox Support Forum

First of all: I tried to "give feedback" first, by going to that crowdicity website. I had to create an account, then I created an "idea" but it wasn't even allowed by the mods.

The 89 design is not user friendly, it takes away too much of my screen. I want to see the website, not some bloated tabs. And what on earth is meant by unsupported in the customize menu when I try to select compact? I always recommendet Firefox, among my friends and family as well as among my customers. Since day 1 I was with you, but this is just the absolute opposite of user friendliness. Even Microsoft Edge shows more of the actual website, I'm trying to look at. No "unsupported" compact mode needed, it is already even less obstrusive than that.

There were so many users who begged you not to do this. But you didn't listen. I want to be nice and kind but you gotta listen to your users, not just rely on your telemetry data. If someone chooses to install Firefox, a lot of people have the ability and knowledge to turn off that stuff. Those are your most loyal users. Listen to them.

Recently, I've been unable to view paid for video, for example on Netflix. I get the following error message:

The WidevineCdm Plugin has crashed. FATAL Clpp-Error [Category 6 - Code 6002]: {"browserError":""}

I'm using a macOS 10.95 and, says Firefox,:

"Note: The current version of Google Widevine is no longer compatible with older macOS versions such as OS X 10.9 and 10.10. Only macOS versions 10.11 and above are supported."

So my question, since it seems my mac is no longer compatible with Widevine, is whether there a way for me to watch video on Firefox? Perhaps with another plugin? Or no plugin? Perhaps this is an issue to take up with Widevine?

Thanks in advance.

When I record screencasts, I don't want people to see what extensions I'm using. For one, it's distracting, for second, it's a privacy issue.

In chrome (iron, opera...) I can quickly drag and resize the extensions area so nothing is seen. Fast an easy.

Is there a way to do this in Firefox. I am open to extensions or keyboard shortcuts as well!

(Pinning to overflow menu is not a solution. It takes many clicks and a long time.)

Thank you for any help.

I can pin Firefox to my Taskbar and used to be able to pin shortcuts to that but all of a sudden I cannot pin shortcuts to that Firefox that it is sitting on the Taskbar. I drag them to the Firefox shortcut on the Taskbar and a message pops up “Pin to Firefox?” but when I right click on the Taskbar Firefox link there are only the original shortcuts that were there before this problem began. I have tried Uninstall & Reinstall but nothing works.

Hi, there are certain extensions which will not pin to the toolbar, including (for example) google translate. I have tried refreshing, clearing the cache, deleting and reloading, all to no avail.

I was quite unhappy with the new Firefox Proton design, so I made a CSS file and copied the following code from a website. However, I don't know what to do to (1) slightly reduce the tab height, (2) get back tab borders for inactive tabs and (3) remove the small gaps between tabs. How exactly do I have to change the following code to do so (ideally, for convenience, please just complete the code accordingly)? Thanks in advance for any support!

/*** Tighten up drop-down/context/popup menu spacing (8 Sep 2021) ***/

menupopup:not(.in-menulist) > menuitem, menupopup:not(.in-menulist) > menu {

 padding-block: 2px !important; /* reduce to 3px, 2px, 1px or 0px as needed */ 
 min-height: unset !important; /* v92.0 - for padding below 4px */

}

root {

 --arrowpanel-menuitem-padding: 4px 8px !important;

}

/*** Proton Tabs Tweaks ***/

/* Adjust tab corner shape, optionally remove space below tabs */

1. tabbrowser-tabs {

   --user-tab-rounding: 6px;

}

.tab-background {

   border-radius: var(--user-tab-rounding) var(--user-tab-rounding) 0px 0px !important;
   margin-block: 1px 0 !important;

}

1. scrollbutton-up, #scrollbutton-down { /* 6/10/2021 */

   border-top-width: 1px !important;
   border-bottom-width: 0 !important;

} /* Container color bar visibility */ .tabbrowser-tab[usercontextid] > .tab-stack > .tab-background > .tab-context-line {

   margin: 0px max(calc(var(--user-tab-rounding) - 3px), 0px) !important;

}

Hi,

When i open a new tab, i want to start my research in the central search bar of the home page, not in the adress bar.

So in firefox 89, i put the parameter "browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar" to false. And it worked.

With firefox 90, it dit not work anymore.

How can i retrieve the previous behaviour ?

Thanks.

I used to be able to move the topics up or down the page to soot my liking,, like edit,, move the post up or down the page,,, now I only get , customizations coming soon??? what happen?

So i have noticed a sudden changed in firefox when i open it and been landed over to my homepage instead of where i left before which usually as "about:newtab" page and in setting there is only option to use firefox default or blank. i would rather preffered to have my home button set with my custom url, as well keeping the option to land on newtab page when ever i start my browser. which was intended as before but not since last update. now there is no option to set newtab page as also a custom url which can be any thing but forced to use the default layout by firefox. that proceed to open a homepage every time when i launch firefox.

On the Total Adblock site it gives these directions for removing the program: "Mozilla Firefox Uninstalling Adblock from your Mozilla Firefox browser is very simple and can be done within a few clicks. Go to the Extensions Page on Mozilla Firefox copy this link into the address bar of your browser:about:addons

Find Total Adblock within your plugins . Click the 3 Dots. Click Remove."

I do not know where the "extensions page" is. Nor where to find it. While I have been using personal computers for decades, I am still a complete beginner when it comes to any technical jargon. If someone would kindly give me directions in English about getting rid of this annoying extension/program? I would deeply appreciate it.

How to remove the search bar above the URL line?

This seems to have been added very recently. Can not find any way yo to it thru Settings, etc.

Thanks, Jim

I am dealing with a government website. All of the government forms are available as PDFs on this website. However if I try to download a form the site looks at the browser description and does not see Adobe Acrobat installed on my system, so it returns a text document telling me to install Adobe Acrobat release 8 or higher. I cannot install Adobe Acrobat because Adobe does not support Linux. I don't need to install Adobe because Firefox, Chrome, and every other browser on the market has builtin support for PDF. How do I customize Firefox to LIE to the website and say that Adobe Acrobat is installed?

Hi,

I'd like to use keyboard media keys (play/pause, prev, next) to control Spotify web player and Youtube but they don't work. The option is enabled. I'm using Firefox 88.0 on Windows 8.1, so according to this article it should be supported. The keys work on other apps. I've tried in troubleshooting mode as well, no luck. Any ideas?

I'm running Mojave 10.14.6 on a MacMini (late 2018) with 64 GB 2667 MHz DDR4 and Firefox v86.0 64-bit.

I need to disable Command+D that's currently used to "Bookmark This Page".

I need Command+D for another use.

I've searched about:config for "bookmark" and get a lot of hits, but I can't tell which one controls the setting for Command+D.

Or . . . am I barking up the wrong tree?

I want to disable Command+D.

Leaving the ability to mouse up and click Bookmarks > "Bookmark This Page" is ok.

I just need to disable the keyboard shortcut Command+D for "Bookmark This Page".

Anyone got a "howto" for this?

Thanks!

I installed Lorex security cameras recently. I can access the DVR support box from Firefox and do admin stuff, but I can see no images from the cameras. Instead of images I get the message:

  Your browser does not support this function!

This appears in the sub-window that the current image should appear in. I have installed ffmpeg and gstreamer (libav, ugly and unrar) - all to no avail. I am running Fedora 33 currently patched fully (yesterday).

I find it hard to believe that these images cannot be seen in Firefox. What am I doing wrong????

(Ubuntu 20.10 NUC 7I5 32 gig memory) I had (firefox) version 83.02 installed and working.

Today I turned on the machine, loaded Firefox and.....

It sort of crashed. I selected "reload Firefox" and things went a bit weird.

Today is 24 Dec 2020. I have had the machine on a few times since 15 Dec 2020.

Firefox restarted and YUCK! it was horrible! I had the DARK theme chosen and somehow it restarted in the other one which is ..... not dark.

The cursor is annoying at times when you are typing and I try to ignore it as much as possible, but since that which just happened I noticed the cursor is now changing its look as I move around a web page.

Looking at the release notes there is no mention of this being done.

I can't find anything in the settings/preferences/config/what ever to control the cursor. But that aside: this didn't used to happen. (No big. Just mentioning it)

If I move over a link the cursor changes from what it is to a hand (left pointing).

Is this now normal?

I always used Bing as my homepage. Firefox will not allow me to change my home page to something outside your defaults. I have tried your instructions (I already knew how to do it as I have used Firefox for AGES). None of those work. It hasn't worked for a number of releases. I want to have the home page I want. There is no "saving" the home page anymore. And just changing and following instructions (even the drag and drop) had NO effect. If it close Firefox and reopen it, I am back to the defaults. I am kind of getting to the point that if I cannot save my settings anymore I just think I finally need to switch browsers to one that does.