Showing questions tagged: Show all questions
  • Solved
  • Archived

IRS DENIES ACCESS TO THEIR REFUND STATUS SITE

Reviewed "Sheribee" earlier issue which apparently involved a VPN. I do not have a VPN but have tried several times in the past week to access IRS refund status site wit… (read more)

Reviewed "Sheribee" earlier issue which apparently involved a VPN. I do not have a VPN but have tried several times in the past week to access IRS refund status site without success. I can get into irs.gov, but am unsuccessful in accessing the refund status site after entering required input data. The issue has occurred only this past week.

I'm unaware of IRS issues causing this problem.

Have not had this issue on any other sites; and I have successful retrieved data in prior years.

I am not saving any sign on protocols with the irs or any other sites.

Running Windows 10. Thanks for any help. BTW I did get refund information using the telephone, but I want to ensure there's not a hidden conflict of some sort with FireFox. Thanks for any help.

Asked by firefoxwag 1 year ago

Answered by firefoxwag 1 year ago

  • Solved
  • Archived

Netgear admin SEC_ERROR_INADEQUATE_KEY_USAGE

Firefox was updated to v82.0.2 yesterday, and since then I'm getting this error using Firefox to connect to my NetGear ReadyNAS admin page, which uses the original self-s… (read more)

Firefox was updated to v82.0.2 yesterday, and since then I'm getting this error using Firefox to connect to my NetGear ReadyNAS admin page, which uses the original self-signed certificate. Secure Connection Failed

An error occurred during a connection to anemone. Certificate key usage inadequate for attempted operation. This is the error:

Error code: SEC_ERROR_INADEQUATE_KEY_USAGE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.

Learn more…

It doesn't even display the certificate or give me the option to "Continue anyway". I have to use Chrome to connect, which make me even more unhappy! With the previous version of FF, I could log into the admin page. I should have the option to accept that the connection isn't trusted, and continue to work. This NAS is in my home network behind a router and admin access is password controlled. That's safe enough for my purposes.

Asked by CaptnBob 1 year ago

Answered by cor-el 1 year ago

  • Solved

SSL_ERROR_BAD_MAC_ALERT

A couple users at our site intermittently receive a SSL_ERROR_BAD_MAC_ALERT error when navigating to Google in Firefox. This happens in Version 99.0.1 (64-bit) on Windows… (read more)

A couple users at our site intermittently receive a SSL_ERROR_BAD_MAC_ALERT error when navigating to Google in Firefox. This happens in Version 99.0.1 (64-bit) on Windows 10 computers. When the issue occurs, users can navigate to other websites without issues. Navigating to Google in a different browser works no problem. Restarting the browser will resolve the issue. Clearing cookies and site data has no effect. Users can also refresh the page after some time and the issue will go away.

Any idea as to why this is happening?

Asked by krisa15 1 month ago

Answered by cor-el 3 weeks ago

  • Solved
  • Archived

SEC_ERROR_UNKNOWN_ISSUER for Google and Youtube

I am getting a certification issue when trying to visit 2 specific sites which are some of the most visited sites in the web: https://www.google.com and https://www.youtu… (read more)

I am getting a certification issue when trying to visit 2 specific sites which are some of the most visited sites in the web: https://www.google.com and https://www.youtube.com

The error it shows when trying to visit these 2 pages, is SEC_ERROR_UNKNOWN_ISSUER.

I have tried to troubleshoot it and follow the solutions recommended at: https://support.mozilla.org/en-US/kb/error-codes-secure-websites#w_the-error-occurs-on-multiple-secure-sites

however none of the solutions described in this guide worked to solve my problem.

In that guide, one of the suggested solutions is to scan my system for any malware. I used the following: Windows Defender Maleware Bytes AntiMalware Karpersky TDSSkiller however the results are all clean.

In the guide, it suggested that I check the clock as well. The system clock however is synchronized.

Last, I have resetted Firefox Profile but this didnt fix the issue either.

I shall note that the issue appeared yesterday and so far nothing helped fixing it. Not even the system restarts.

The issue about visiting these two sites, is limited only to Firefox.

I can access https://www.google.com and https://www.youtube.com without problems using Google Chrome and the Opera Browser.

Also, Google Mail and Google Translate work fine on Firefox. These two sites can be accessed with Firefox without causing any SEC_ERROR_UNKNOWN_ISSUER errors.

Asked by SilentResident 1 year ago

Answered by philipp 1 year ago

  • Archived

SSL_ERROR_UNRECOGNIZED_NAME_ALERT

Firefox won't open my professor website: https://danielesirangelo.altervista.org/ and there's this error How can i fix this? … (read more)

Firefox won't open my professor website: https://danielesirangelo.altervista.org/ and there's this error How can i fix this?

Asked by Gabriele Grillo 1 year ago

Last reply by cor-el 1 year ago

  • Archived

SEC_ERROR_REUSED_ISSUER_AND_SERIAL

On saturday our global sertificate expired and we renewed it a bit late. Now Firefox users cant visit our site, seeing this error message. Secure Connection Failed. … (read more)

On saturday our global sertificate expired and we renewed it a bit late. Now Firefox users cant visit our site, seeing this error message.

   Secure Connection Failed. 
   Please contact the server administrator or email correspondent and give them the following information: Your certificate contains the same serial number as another certificate issued by the certificate authority. Please get a new certificate containing a unique serial number.
   
   Error code: SEC_ERROR_REUSED_ISSUER_AND_SERIAL 
   
   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. 
   Please contact the website owners to inform them of this problem.

Unfortunately the only way to fix it we found is deleting the whole profile, deleting the sertificates themselves does not work for us. It is very difficult for our users to do it. Can you please help us with this problem?

Asked by ryavina 1 year ago

Last reply by Pallavi kumari 1 year ago

  • Solved
  • Archived

New "403 Forbidden" webpage now blocking an everyday used website

My wife and I are both suddenly blocked from opening a fav website: https://www.freedomconsciousness.com/ We now get a 403 Forbidden webpage (generated by Wordfence) inst… (read more)

My wife and I are both suddenly blocked from opening a fav website: https://www.freedomconsciousness.com/

We now get a 403 Forbidden webpage (generated by Wordfence) instead.

Ditto when using the utube webpage, then in the About tab, trying to reach the website that way.

Trying the Mozilla technique of clicking on the lock icon ... I get both a secure connection message and a not-secure-connected message. Nothing I try after that affects anything. What to do???

Cheers Jaykay

Asked by Jaykay 1 year ago

Answered by Jaykay 1 year ago

  • Solved

Secure Connection Failed on Firefox 98 (SEC_ERROR_LIBRARY_FAILURE)

Greetings. I can't open most sites I usually visit (even google.com) via my Firefox 98.0a1. This happens since today. All error codes are SEC_ERROR_LIBRARY_FAILURE. Tried… (read more)

Greetings. I can't open most sites I usually visit (even google.com) via my Firefox 98.0a1. This happens since today. All error codes are SEC_ERROR_LIBRARY_FAILURE.

Tried to:

  • Disable DNS-over-HTTPS.
  • Disable HTTP/3.
  • Disable proxy (never had it enabled anyway).
  • Disable sending info to Firefox developers.
  • Change settings of DNS-over-HTTPS.
  • Restart the browser (after each action).

Nothing helps me... But I still can visit some websites, but most common resources are not working for me. Please help me because I can't use Microsoft Edge without getting mentally ill. :/

Asked by Николай 4 months ago

Answered by Николай 4 months ago

  • Solved

Firefox browser shows the SSL Certificate on my businesses website as "not secure."

I recently updated the SSL certificate for my business. My Firefox browser indicates the certificate is "not secure." When I navigate to my website using Bing, the SSL … (read more)

I recently updated the SSL certificate for my business. My Firefox browser indicates the certificate is "not secure." When I navigate to my website using Bing, the SSL certificate shows as being "secure." I'd like the SSL certificate to indicate it is secure using Firefox browsers. Is there something I can do so that when someone lands on my website using Firefox it will correctly show that it is a "secure" site?

Thank you.

G. Borovick

Asked by isuzutrooper_1998 5 months ago

Answered by isuzutrooper_1998 5 months ago

  • Solved
  • Archived

Site Certificate Delete doesn't Work

I'm on firefox 90.0.1 on Mac OSX Big Sur 11.2.3. When I try to delete a site certificate that I have (that is about to expire), it appears deleted, but when I open the ce… (read more)

I'm on firefox 90.0.1 on Mac OSX Big Sur 11.2.3. When I try to delete a site certificate that I have (that is about to expire), it appears deleted, but when I open the certificates page again it reappears. When I restart Firefox after deletion it reappears. When I delete cert9.db from my default profile after closing firefox, and then reopen, it still reappears. When I uninstall Firefox, delete the default profile folder from App Data and the Mozilla and Firefox folders from my caches, it still reappears (I also deleted the update folder).

I am doing sync between this mac, my phone, and another computer, but I ONLY have bookmarks, Add-ons, and history. Might the sync be also syncing my certificates?

Help/tips would be appreciated.

Asked by adrianohernandez2000 10 months ago

Answered by cor-el 10 months ago

  • Archived

Deleted certificate comes back undeleted

Version: 91.0.1 Settings--> Privacy and Security -->View Certificates-->Your certificates--> pick target cert to delete-->click ok on confirmation window -… (read more)

Version: 91.0.1 Settings--> Privacy and Security -->View Certificates-->Your certificates--> pick target cert to delete-->click ok on confirmation window --> click ok on Certificate manager window.

Restart FF, Settings--> Privacy and Security -->View Certificates-->Your certificates, the deleted cert is on the list again.

The same happens on that under Authorities.

Asked by wfchoi_us 9 months ago

Last reply by egbertst1 6 months ago

  • Archived

Secure Connection Failed with no error code

After a successful 2-way TLS handshake, I was able to browse my website for 1-2 times, subsequent requests failed with the "Secure Connection Failed" message and there is… (read more)

After a successful 2-way TLS handshake, I was able to browse my website for 1-2 times, subsequent requests failed with the "Secure Connection Failed" message and there is no error code to understand what the error is. In Network tab, it showed that Firefox didn't send the request to the web server (request_not_make_to_webserver.png). In Console tab, there was a message of "This error page has no error code in its security info" (console_show_no_error_code_msg.png). There is no issue to connect to my website using Chrome.

Did anyone face this issue before? What could be the cause for such problem?

Thanks, Tuan

Asked by tuansoibk 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Error NS_ERROR_NET_INADEQUATE_SECURITY on every page

Hi, I've been having issues with Firefox for some time now. Every page I got to throws a NS_ERROR_NET_INADEQUATE_SECURITY error. I cannot fix it by setting network.http.s… (read more)

Hi, I've been having issues with Firefox for some time now. Every page I got to throws a NS_ERROR_NET_INADEQUATE_SECURITY error. I cannot fix it by setting network.http.spdy.enabled.http2 to false is because Firefox then starts crashing. In the past I've gone around the error by turning http2 off, but recently, first the developer edition, then after today's update to 91.0-0.1 of stable version Firefox crashes if I turn the feature off.

The developer Edition started throwing NS_ERROR_NET_INADEQUATE_SECURITY sometime in spring, then started crashing in June I think. The stable version followed soon as described above.

I am submitting this ticket from a beta version, which for some reason does not have this issue.

I thought it may be the Linux version of Eset, but removing it did not help. I cannot think of any other reason why am I getting those errors, but it seems I am alone because my colleagues don't seem to have this issue neither on macOS, nor Windows.

Asked by Polygon Unicorn 9 months ago

Last reply by firefox1486 8 months ago

  • Archived

Can't fix SEC_ERROR_REUSED_ISSUER_AND_SERIAL as described

Hi all, while playing (or better "fighting"...) with a linux docker container on Win10/WSL2/Ubuntu for using the MS spfx tool chain, I generated a SEC_ERROR_REUSED_ISSUER… (read more)

Hi all,

while playing (or better "fighting"...) with a linux docker container on Win10/WSL2/Ubuntu for using the MS spfx tool chain, I generated a SEC_ERROR_REUSED_ISSUER_AND_SERIAL in FF85.0/Win10 by first setting up a certificate exception for a dev-cert (https://localhost:4321) and then have the certificate re-created.

As described the support article [https://support.mozilla.org/en-US/kb/Certificate-contains-the-same-serial...], I removed all certificate exceptions for localhost:* and deleted the "gulp" authority in options/security/certificates.

Unfortunately, the SEC_ERROR_REUSED_ISSUER_AND_SERIAL persists even after a restart of firefox.

Any help is very much appreciated...

Thanks & greetings Markus Fehn

Asked by markus.fehn 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

403 Forbidden

Hello, i cant one Web Page i Using Fire Fox Version 90.0 (64-Bit) on an older Fire Fox Version it works, and on Chrome to. I tried to set the Page https://nq.nfon.com/kc0… (read more)

Hello,

i cant one Web Page i Using Fire Fox Version 90.0 (64-Bit) on an older Fire Fox Version it works, and on Chrome to.

I tried to set the Page https://nq.nfon.com/kc0hx-nmq/qm_homepage_load.do on the whitelist but nothing seems to help.

Kind Regards Benjamin

Asked by benjamin.weege 10 months ago

Last reply by benjamin.weege 10 months ago

  • Solved
  • Archived

404 errors with version 91.0.1

Just updated Firefox from version 90.0.2 -> 91.0.1 on a Mac running OS 10.15.7. I'm experiencing 404 errors of which do not occur in the previous version. Here's what … (read more)

Just updated Firefox from version 90.0.2 -> 91.0.1 on a Mac running OS 10.15.7.

I'm experiencing 404 errors of which do not occur in the previous version. Here's what the console shows...

Source map error: Error: request failed with status 404 Resource URL: https://MyWebsite.com/assets/vendor/bootstrap/css/bootstrap.min.css Source Map URL: bootstrap.min.css.map

I tried several things to try and isolate this issue, but all to no avail. The file does exist, and loads in the previous version of Firefox.

Any help would be greatly appreciate.

Asked by Greg 9 months ago

Answered by FredMcD 9 months ago

  • Solved
  • Archived

CU Website Has Expired Certificate

When I go to login to my credit union, I get this message: "Websites prove their identity via certificates, which are valid for a set time period. The certificate for www… (read more)

When I go to login to my credit union, I get this message: "Websites prove their identity via certificates, which are valid for a set time period. The certificate for www.nmefcu.org expired on 3/25/2021.

Error code: SEC_ERROR_EXPIRED_CERTIFICATE"

I called my credit union and they told me they don't support Firefox and if I want to login I would have to use Edge or Chrome. Is there a fix for Firefox or am I being forced to use a different browser by my credit union?

Asked by Carole On Fire 11 months ago

Answered by cor-el 11 months ago

  • Archived

Certificate error when trying to access my new printer's web interface

I got a new printer today. Epson WorkForce Pro 3820. When I access the web interface, I get this error. I can proceed past it but I'd like to know how to get rid of the … (read more)

I got a new printer today. Epson WorkForce Pro 3820. When I access the web interface, I get this error. I can proceed past it but I'd like to know how to get rid of the error. Thank you. Barbara

Warning: Potential Security Risk Ahead

Firefox detected a potential security threat and did not continue to 192.168.xxx.xx. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

Learn more…

192.168.xxx.xx uses an invalid security certificate.

The certificate is not trusted because it is self-signed.

Error code: MOZILLA_PKIX_ERROR_SELF_SIGNED_CERT

View Certificate

Asked by Barbara 9 months ago

Last reply by FredMcD 8 months ago