Firefox Support Forum

I have been using Firefox for YEARS. I love it, and have always been able to sign-in from a new device and have my bookmarks brought to my new device. For some reason, that is not happening this time.

When I click to sync or import bookmarks, the only options I have are Chrome, a couple others, and from Firefox HTML or CSV file. I do not know how to save the bookmarks. I would think that I could save them on a external hard drive and bring them over, but I do not know that process. It was so much easier when I could log in and bring them over.

Please help. I was so confident when purchasing this new laptop, now I am a bit irritated. Please explain how to bring my bookmarks over to my new device.

Thank you!

After update this week, my bookmarks are gone. Seems like firefox itself made an "old firefox data" binder on my desktop. It has a file called "old bookmarks". But i cant import it. Its not an HTML file. How do i import it?

And why should it be so troublesome after an update i didnt ask for?

My Bookmark Star now can only edit my bookmarks. I can't use it to actually go to a saved bookmark and click on it. I can't add any images to show what's happening.

Every time I try to import either json file or html file firefox crashes. I tried a refresh and same thing. This file is coming from another computer. I have tried synching but that fails too even though I am logged into same account. I get no error on synchs, it just does nothing.

Hello, after I installed Firefox ESR, all my bookmarks disappeared. Is there any chance to get them back, as well as my browser extensions? I would like to go back to the state before the installation of ESR.

My bookmarks have duplicated and I didn't do anything except try to sync with my laptop and desktop. I tried the only solution I could find, the "verify integrity - Places Database" and that did nothing. If this can't be fixed, it's time to move on to another browser.

Upgraded to Firefox 123.0 last night. This problem did not appear until after that event.

Scenario 1: Start Firefox. Make sure Bookmarks toolbar is visible. My home page is set to www.google.com. Sign in Toolbar goes away

Scenario 2: Make sure Bookmarks toolbar is visible. The checkbox IS set to always display Go to another page Toolbar goes away

I am not accidentally turning it off and I notice stiff like this. I am a software engineer manager in my day job. This looks like a new bug in version 123.0

Prior to updating to Windows 11 I was able to specify the bookmark folder that I wanted to save the bookmark in when I pressed "Bookmark Current Tab" or "Ctrl-D". Now it automatically saves the bookmark in the "Other Bookmarks" folder instead of allowing me to save it in my desired folder? I then have to find the saved bookmark and manually move it to the desired folder. Is there a fix for this or is this a permanent feature change? Thanks for your help.

I get errors when importing my bookmarks from one laptop to another. I've tried importing HTML file and restoring from JSON file multiple times with multiple files. The bookmarks are not saved in any folder including the "imported bookmarks" folder. This is frustrating... Could you please help with this simple task?

I imported my bookmarks, but they're not displaying in the bookmarks toolbar. I've tried hiding it and unhiding and restarting the program/my computer. The imported bookmarks can be seen when I go to "recent bookmarks" in the manage your bookmarks section. It also says that they're listed in the bookmarks menu, but they're not visible outside of the manage bookmarks settings window.

When you add a page to your bookmarks a window appears that asks for a name and which folder you want to save it on. By default it recommends you a folder but there is a button to "un-hide" your full folders list. Is there a way to make this the default? As in, i dont have to click "un-hide" everytime (...because firefox never picks the folder i want)

When I open Firefox on my new computer all the bookmarks are showing at the top. I only want my default bookmark toolbar to show. The only solution I could find was to drag it into the toolbar area.