bd_config.cfg in Firefox

I got the new FF update this morning and noticed shortly after when i got back online a bd_config.cfg file popped up onto my desktop windows 10. I deleted it not thinking… (read more)

I got the new FF update this morning and noticed shortly after when i got back online a bd_config.cfg file popped up onto my desktop windows 10. I deleted it not thinking anything about it and when back online again and it popped up again in fact everytime i did this it popped up no matter what i did and went online.

It has something to do with BitDefender i figured out uninstalled bit defender re installed it no luck

Refreshed\Reset Firefox with no luck either.

Asked by L C 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

There is no horizontal scrolling

Hi, when I want to zoom in to the website page, I cant seem to find the horizontal scroll, thus I cant see the left side of the page that I zoomed in. Please make the hor… (read more)

Hi, when I want to zoom in to the website page, I cant seem to find the horizontal scroll, thus I cant see the left side of the page that I zoomed in. Please make the horizontal scroll available. Thank you.

Asked by rei.tei17 1 week ago

Last reply by jonzn4SUSE 1 week ago

Default to open links in a new Tab Does Not Work

Hello- When I am on a website and click link I would expect and want a new Tab to open-- I want it to open it in a new Tab and leave the page I'm on alone so I can go bac… (read more)

Hello- When I am on a website and click link I would expect and want a new Tab to open-- I want it to open it in a new Tab and leave the page I'm on alone so I can go back to the original page.

Instead, Firefox overwrites that page and the tab with the a new one, and I have to hit the back button to get back to that original page. And most often the back arrow button is grayed out and I can't get back at all.

In settings, I've tried checking the box for: 'Open links in tabs instead of new windows' but that doesn't do it. I've also tried checking the box, 'When you open a link in a new tab, switch to it immediately,' and that doesn't do it either.

I know that a work-around is to hold down the Ctrl key while clicking a link, but I'd like to set it as a default so I don't have to do that. That's a pain and not a natural function when browsing. To be sure, I want to click on links and that creates a new Tab without Ctrl Keys.

Thanks!

Asked by StevenB 1 month ago

Last reply by MrJ1nX 3 weeks ago

Saved tab groups disappeared

Hello, I'm writing because I’ve encountered an issue with the tab groups feature in Firefox. Some time ago, after a browser update, I noticed a new feature that allowed… (read more)

Hello,

I'm writing because I’ve encountered an issue with the tab groups feature in Firefox.

Some time ago, after a browser update, I noticed a new feature that allowed me to group tabs thematically — I could name each group (e.g., "Study", "Work"), choose a color for it, and save and close groups to reopen them later. I found it very useful and used it a lot.

Last night, I decided to declutter my browser and closed several tab groups using the built-in menu. A bit later, I shut down my computer, but perhaps too quickly. This morning, when I turned my computer back on, Firefox was very slow to start. After a restart, everything seemed to work fine again, and the open tabs were restored.

However, all my previously saved (but temporarily closed) tab groups disappeared. In the tab group menu, I can now only see the ones currently open. I’ve searched through all the settings and history but cannot find any way to restore the missing groups.

Is there any way to recover the tab groups that I had previously saved and closed?

Thank you very much in advance!

Asked by atmosferna 3 months ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Opt out of new AI features

Is there a way for me to opt out of any new "AI" functionality/features that would otherwise be enabled by default? Like the tab suggestions and perplexity in search. Hav… (read more)

Is there a way for me to opt out of any new "AI" functionality/features that would otherwise be enabled by default? Like the tab suggestions and perplexity in search. Having AI shoved down my throat from every corner of the internet is kind of frustrating.

Asked by kipislekkerrrrgggg 3 weeks ago

Last reply by loner_uno 3 days ago

Import old "about:profile" profiles to new profiles

I switched to Firefox a few months ago and I've been using the "about:profiles" page to mimic chrome's profile feature. I have 3 profiles, each with their own Mozilla acc… (read more)

I switched to Firefox a few months ago and I've been using the "about:profiles" page to mimic chrome's profile feature. I have 3 profiles, each with their own Mozilla account. How can I migrate these to the new profiles system?

Asked by sambel 2 weeks ago

Last reply by Denys 2 weeks ago

Duplicate downloads

Although I have checked "Always Ask" to specify my download location, duplicates are still being saved in "Downloads". I recently "upgraded" to Windows 11 but do not know… (read more)

Although I have checked "Always Ask" to specify my download location, duplicates are still being saved in "Downloads". I recently "upgraded" to Windows 11 but do not know if it is connected. FF version 138.0.3 (64-bit). How can I prevent this please?

Asked by simon.c.lord 5 months ago

Last reply by James David 2 months ago

Firefox hangs or crashes "Gah your tab crashed"

Firefox keeps crashing and Hanging and I get the error message "gah your tab etc" I have followed the advice for fixing the problem but it keeps coming back Its really a… (read more)

Firefox keeps crashing and Hanging and I get the error message "gah your tab etc" I have followed the advice for fixing the problem but it keeps coming back Its really annoying when you are trying to do something I'm no computer whiz and I have looked at the crash reports, its just gobble gook to me, I need help to fix the problem.

Asked by Anthony Gloster-Guest 5 months ago

Last reply by Paul 5 months ago

Firefox Freezing After Latest Update

Hello Firefox Support, Since the latest update of the Firefox browser, I have been experiencing frequent freezes. The browser becomes unresponsive when performing basic … (read more)

Hello Firefox Support,

Since the latest update of the Firefox browser, I have been experiencing frequent freezes. The browser becomes unresponsive when performing basic actions such as:

  • Clicking on the menu
  • Closing tabs
  • Copying or editing the URL

When this happens, the only way to recover is to close Firefox and reopen it.

Could you please advise on how to resolve this issue?

Thank you for your support.

Best regards, Mohamed Adel

Asked by Mohamed Adel 2 months ago

Last reply by Kiki 2 months ago

enable cookies in browser

I keep getting a message when loggin into my gmail account to enable cookies. I'm using firefox so I assume that's where it want cookies enabled but I don't find a settin… (read more)

I keep getting a message when loggin into my gmail account to enable cookies. I'm using firefox so I assume that's where it want cookies enabled but I don't find a setting for it

Asked by larry r 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago