"Contact support" page broken, unable to send issue regarding inability to change account password.

I have been trying to contact support about an issue regarding being able to change my account password to the page at https://support.mozilla.org/en-US/questions/new/moz… (read more)

I have been trying to contact support about an issue regarding being able to change my account password to the page at https://support.mozilla.org/en-US/questions/new/mozilla-account/form, however I cannot seem to submit any information. When I try, the page reloads, followed by multiple uncaught errors observed in the console, including a cross site origin request block error (in the latest stable Firefox). My browser settings use the standard browser privacy setting, and custom DNS.

Regarding the error I was trying to report, I am unable to change my password, receiving "incorrect password" despite entering the correct current password. In the browser console, a POST response with error 400 is shown.

Asked by Andy 3 months ago

Last reply by cor-el 3 months ago

not able to find JAVA PLUGIN "JAVA TM PLATFORM SE8 U341 for running digital key

Dear Sir, we are unable to get plugin JAVA TM PLATFORM SE8U341 for running digital key. i have requisite software installed in my system. Please guide. I have attached sc… (read more)

Dear Sir, we are unable to get plugin JAVA TM PLATFORM SE8U341 for running digital key. i have requisite software installed in my system. Please guide. I have attached screenshot regarding the same.

Asked by jayant kumar 4 months ago

Last reply by James 4 months ago

Firefox’s Enhanced Tracking Protection (Strict Mode) is known to cause issues on x.com

https://x.com/ (Formaly Twitter) Firefox’s Enhanced Tracking Protection (Strict Mode) is known to cause issues on x.com Not only me: https://www.reddit.com/r/firefox/co… (read more)

https://x.com/ (Formaly Twitter) Firefox’s Enhanced Tracking Protection (Strict Mode) is known to cause issues on x.com


Not only me: https://www.reddit.com/r/firefox/comments/1ctx1bm/twitter_not_working_on_private_browsing/ https://connect.mozilla.org/t5/discussions/firefox-s-enhanced-tracking-protection-strict-mode-is-known-to/td-p/57432 https://lemmy.world/post/15496431

https://news.ycombinator.com/item?id=40386418 Dunno if entirely accurate but regarding the Firefox error: “Twitter switched their top level domain to X, but didn't change any of their other domains, so they're still pulling assets from Twimg. Which makes Firefox (correctly) block the page if you have Tracking Protect enabled because it sees X trying to involve 3rd parties.“ Slow clap.

Asked by hokagegaara 4 months ago

Last reply by Paul 4 months ago

Translation does not work

I have installed the German language extension. I can go to a site written in German and it translates fine. THE SECOND I USE ANY SUB MENU WITHIN THE SITE, IT DOES NOT TR… (read more)

I have installed the German language extension. I can go to a site written in German and it translates fine. THE SECOND I USE ANY SUB MENU WITHIN THE SITE, IT DOES NOT TRANSLATE. Right clicking and choosing "Translate" does not work since "translate" does not exist on the tab.

The Firefox translate feature only works on the initial screen!

I can find no setting to fix this

Asked by ronaldchampagne49 4 months ago

Last reply by Paul 4 months ago

Search Engine

I have made Firefox my default browser, and set Google as my default search engine. I'd like to keep it that way, BUT ... Every morning when I come to work and open my … (read more)

I have made Firefox my default browser, and set Google as my default search engine.

I'd like to keep it that way, BUT ...

Every morning when I come to work and open my browser and begin to search .. Yahoo comes up .. or Bing ???? I delete them, and again set Google as the default ... BUT FIREFOX CONTINUES TO REVERT TO YAHOO, or BING SEARCH RESULTS  ?!?!?!?!?!?

Even when I deliberately open Google and search in Google .. the results appear and then suddenly, a new window pops up with Yahoo results, covering up the Google results????

How can I make Firefox respond to the default search setting I choose????

This is intolerable. If I can't get ride of Yahoo and Bing and all these other inferior search engines, then I'm going to go back to using Chrome.

Asked by Kevin 4 months ago

Last reply by cor-el 4 months ago

PopUp messages

I use Outlook.live.com Hotmail and recently a PopUp Message appears asking me to: Add outlook.live.com as an application for mailto links. Microsoft Customer Service s… (read more)

I use Outlook.live.com Hotmail and recently a PopUp Message appears asking me to:

Add outlook.live.com as an application for mailto links.
Microsoft Customer Service said it was not something they initiated and likely a Firefox issue.
It does not seem safe to click on a random link like this without any explanation. Each time I log in, the same message appears.
Could someone please explain what this is for and how I can stop it from popping up each time I log into Hotmail?

Asked by samred64 5 months ago

Last reply by zeroknight 5 months ago

cannot restore history

Accidentally closed browser with many multiple tabs open. Tried to restore history but option was grayed out. Tried several times but was not able to get back to the or… (read more)

Accidentally closed browser with many multiple tabs open. Tried to restore history but option was grayed out. Tried several times but was not able to get back to the original browsing window with the multiple open tabs.

Would really appreciate help on this, if possible, as the many multiple tabs contained family history research that will be difficult to impossible to duplicate.

Thank you.

Asked by jengel1600 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Web plugin

Download Web plugin to access my Security DVR. When I type in the IP of the DVR, firefox will momentarily go to the plugin but then says it needs to be downloaded. HELP… (read more)

Download Web plugin to access my Security DVR. When I type in the IP of the DVR, firefox will momentarily go to the plugin but then says it needs to be downloaded. HELP

Thank you

You haven't installed the plugin or it is not the latest version.

Please click download to download the latest plugin.

Please close browser before plugin installation.

Asked by Applejack 3 months ago

Last reply by James 3 months ago

Can't open G-mail account on Firefox

I have several g-mail accounts that I used to open on Firefox - until yesterday. Now I'm getting a silly message below: We've detected a problem with your cookie settin… (read more)

I have several g-mail accounts that I used to open on Firefox - until yesterday. Now I'm getting a silly message below:

We've detected a problem with your cookie settings. Enable cookies

Make sure your cookies are enabled. To enable cookies, follow these browser-specific instructions. Clear cache and cookies

If you have cookies enabled but are still having trouble, clear your browser's cache and cookies. Adjust your privacy settings

If clearing your cache and cookies doesn't resolve the problem, try adjusting your browser's privacy settings. If your settings are on high, manually add www.google.com to your list of allowed sites. Learn more

I'm working on ASUS, on Windows 86bit. If I reboot my PC g-mail works again for a couple of hours. I have no problem accessing my g-mail accounts from Chrome.

Any help? Thank you all Marina

Asked by Marina Kimak 3 months ago

Last reply by jonzn4SUSE 3 months ago

Remove logins and passwords

I want to delete firefox logins info and to make sure passwords and logins are never stored. I go to passwords, open up menu, and the "remove all passwords" choice is gr… (read more)

I want to delete firefox logins info and to make sure passwords and logins are never stored. I go to passwords, open up menu, and the "remove all passwords" choice is greyed out. How can I get that choice it be valid and to impliment that operation?? And to never have these stored??

Asked by MrJaakay 5 months ago

Last reply by cor-el 5 months ago

How do I disable passkey support?

I don't want to use passkeys, and it seems that every site is checking browser support and wasting my time with passkey prompts before allowing me to log in with a passwo… (read more)

I don't want to use passkeys, and it seems that every site is checking browser support and wasting my time with passkey prompts before allowing me to log in with a password. How do I disable passkey support in Firefox?

Asked by Shad Sterling 3 months ago

Last reply by Piterk 1 month ago

Unable to Connect to my Router (192.168.1.1)

I have a D-link 4G Router whose IP Address is 192.168.1.1 Its does not support https, only http. I am unable to configure it using Firefox, I have to use Chrome. Firefox… (read more)

I have a D-link 4G Router whose IP Address is 192.168.1.1 Its does not support https, only http.

I am unable to configure it using Firefox, I have to use Chrome. Firefox prevents me connecting to it because (a) It does not support https and, if I get round this issue (b) Firefox reports that the Router's security certificate is out of date

I can never get round (b), there are no options to override Security Certificate is out of date.

I can override the same issue if I use Chrome (but I would prefer to use Firefox)

It seems a bit over-authoritarian to me, to prevent me from logging into and configuring my own Router !!!! I believe Firefox should always provide a mechanism for the user to override these security issues.

Asked by Tony 1 month ago

Last reply by ThePillenwerfer 1 month ago

Amazon HD Videos not working with Firefox 129.01

Since 129.01 i cannot play HD Videos on amazon any longer. This Problem happened alot over the years. It really goes on my nerve. The only reason i cannot get rid of spyw… (read more)

Since 129.01 i cannot play HD Videos on amazon any longer. This Problem happened alot over the years. It really goes on my nerve. The only reason i cannot get rid of spyware like chrome is because its the only method to watch amazon videos reliably. SD only works, Widevine also had an update yesterday, so maybe its part of the problem. Anyway, did a Firefox reset, testet on another windows machine. Does not work anymore. Please fix it.

Asked by Phyto 1 month ago

Last reply by arugula 4 days ago

Can I use a custom picture as background on new tabs?

Is there a way for me to change the background of newly opened tabs with a custom png or jpg file? It suggests a few preloaded wallpapers but I don't see any "Browse file… (read more)

Is there a way for me to change the background of newly opened tabs with a custom png or jpg file? It suggests a few preloaded wallpapers but I don't see any "Browse files" button or anything that'd allow me to use a custom picture file on my PC.

I'm NOT looking for a plug-in that does that. This should be built-in, as it is in Edge and other Chromium-based web browsers.

Asked by Phil 1 week ago

Last reply by Agent virtuel 1 week ago

During a startup update, Nightly crashes. But if I run an installer, it opens fine.

Hey there! System: Windows 10 x64, Firefox Nightly. Problem: Out of the blue, when I start Firefox Nightly (I think 2-3 days ago), it just crashed with no extra info. I … (read more)

Hey there! System: Windows 10 x64, Firefox Nightly.

Problem: Out of the blue, when I start Firefox Nightly (I think 2-3 days ago), it just crashed with no extra info. I see the "window of the update process", it goes to the middle or to the end, immediately closes and doesn't bring up the Crash reporter. However! When I tried to run a Nightly Installer that I downloaded through Chrome, it quietly runs and then just opens up my browser no problem, profile and all. I checked and it seems to be the exact same .exe file (according to the Task Manager).

So in short: it breaks if I run it straight from my usual shortcut, or with .exe. But if I run the installer myself, the browser opens up fine.

However, the installer didn't bring any new updates that would fix the problem, I have this for 2-3 days now, I don't remember. I start working, I see I didn't fix it and run the installer again.

Any ideas on the fix? I would love to not lose my profile, settings and, if possible, tabs. I'll try disabling all the extensions after I post this, I don't think they contribute, though (seeing how the external Firefox Nightly Installer opens up my browser just fine).

Thanks in advance!

Asked by vospi.vospi 1 day ago

Last reply by cor-el 20 hours ago