Problem with search results

Hi Support Team, Hope you are doing well. Do you have any issues with the service as I see from https://downdetector.pl/status/duckduckgo/ 144 was reported? If you can j… (read more)

Hi Support Team, Hope you are doing well. Do you have any issues with the service as I see from https://downdetector.pl/status/duckduckgo/ 144 was reported?

If you can just email me about reason if there was any malicious activities I happy to help.

Thanks RO

Asked by ronoc2020 3 hours ago

Last reply by James 33 minutes ago

Problem on mobiles (apple and Android) and PC (Windows)

When we enter a search query on mobiles or on PC using Firefox we get:- There was an error displaying the search results. Please try again. This started happening today… (read more)

When we enter a search query on mobiles or on PC using Firefox we get:-

There was an error displaying the search results. Please try again.

This started happening today at about 10:45 (BST+2) Using Safari or the Galaxy search engine or using Chrome on the PC works fine.

At first we thought it might be a local problem so we re-booted our router - no result. We re-set Firefox on the PC - no result (anyway it is generalised).

Curiously WhatsApp is still connected (had to re-connect after re-set). So what is going on please?

Jon

Asked by mouson 1 hour ago

Last reply by James 52 minutes ago

getting web pages

When I try and get a web page for example wordle or facebook I get following message 'There was an error displaying the search results. Please try again.' I have windows… (read more)

When I try and get a web page for example wordle or facebook I get following message 'There was an error displaying the search results. Please try again.' I have windows 11 on a laptop and am using duckduckgo as search engine. It has only started today and on Edge using same search engine I do not have the problem

Asked by ynnepsetab 1 hour ago

Last reply by James 54 minutes ago

DuckDuckGo is down

I use DuckDuckGo for my basic search engine on both my laptop (Ubuntu system) and iPhone 8. It does not work today - saying "There was an error displaying the search resu… (read more)

I use DuckDuckGo for my basic search engine on both my laptop (Ubuntu system) and iPhone 8. It does not work today - saying "There was an error displaying the search results. Please try again.", needless to say...I have tried a number of times and differed the searches to no avail. I also cleared recent cache/history. Still stuck. Searching on Chrome I see on https://news.ycombinator.com/item?id=40451490 that others are also experiencing this problem and do not understand it either - just a few entries

The Sun (a rather populist newspaper in UK) has an article saying it is international and happening today, 23 May 2024, suggests no fixes. (Not exactly a reliable source in my thing)

Has anyone ideas or should I just wait and use an alternative search engine meanwhile? Thanks for any help

Asked by b17m 1 hour ago

Last reply by James 1 hour ago

YouTube Issue

YouTube content doesn't load. Same with NYTimes.com articles. Up to date, no extensions, no add-ons. Running Sonoma 14.4.1 Safari and Chrome work as expected. … (read more)

YouTube content doesn't load. Same with NYTimes.com articles.

Up to date, no extensions, no add-ons.

Running Sonoma 14.4.1

Safari and Chrome work as expected.

Asked by johnedwardlow 18 hours ago

Last reply by cor-el 7 hours ago

Canvas is not load correctly in Firefox v126

I have restarted and updated both firefox and my computer and disabled all of my security extensions for Canvas. However I still do not have any content loading for assig… (read more)

I have restarted and updated both firefox and my computer and disabled all of my security extensions for Canvas. However I still do not have any content loading for assignments or quizzes.

Asked by Claidhim 12 hours ago

Last reply by cor-el 7 hours ago

Translate Icon and Menu Item do not appear?

I was browsing a webpage that turned out to be in Portuguese, and I was looking for how to translate it, but the internet indicated that Firefox has built in transation! … (read more)

I was browsing a webpage that turned out to be in Portuguese, and I was looking for how to translate it, but the internet indicated that Firefox has built in transation! However, neither the Translate Toolbar Icon nor the Translate menu option appear, even if I visit a site that absolutely should be translatable (https://fr.wikipedia.org/wiki/Mozilla_Firefox)

Additionally, if I go to Settings -> General, there is a Translations section, but if I click the Settings button, there are no languages in any of the boxes and no option to add any.

I am on Firefox 126.0 for Windows.

Here are the things I have tried:

  • Restarting Firefox
  • Rebooting my PC
  • Disabling all my extensions
  • Running Firefox in Troubleshooting Mode
  • Clearing my Startup Cache
  • Performing a "Refresh Firefox"
  • Toggling and Untoggling browser.translations.enable and browser.translations.automaticallyPopup

Does anyone have any suggestions of something I could have missed?

Asked by Mike Pureka 9 hours ago

Last reply by cor-el 7 hours ago

Dark background

I am forced to switch over to the browser Brave, have been a true Firefox supporter but am unable to change the background from dark back to light, this has nothing to do… (read more)

I am forced to switch over to the browser Brave, have been a true Firefox supporter but am unable to change the background from dark back to light, this has nothing to do with the computer desktop settings since Brave, Edge and Google Chrome all are still running with the light background. Please help since I find this unacceptable, have problems reading with the dark background. Regards, Art.

Asked by Art 10 hours ago

Last reply by cor-el 8 hours ago

Weebly editor has garbled labels, only visible on Firefox latest upgrade.

I've used Weebly for website building for many years. After the latest Firefox upgrade, the Weebly editor display labels are overwritten with other text, as in the attach… (read more)

I've used Weebly for website building for many years. After the latest Firefox upgrade, the Weebly editor display labels are overwritten with other text, as in the attached images. I've checked on Chrome, Safari and Vivaldi browsers, none of which have the same problem. Opening in safe mode has the same effect.

Asked by malewis2 17 hours ago

Last reply by cor-el 9 hours ago

Profile needs to be removed from Firefox

Hello, I am trying to remove a profile from Firefox and this message is above the profile I want to delete. This profile is in use in another application and it cannot … (read more)

Hello,

I am trying to remove a profile from Firefox and this message is above the profile I want to delete.

This profile is in use in another application and it cannot be deleted.

I have searched the Mozilla support site and can't figure out what application is using that profile.

I'm using: Macbook Pro Mac OS Sonoma 14.0 Firefox v 126.0 (64-bit)

Please help! Thank you! Jordan

Asked by jordan34 15 hours ago

Last reply by cor-el 11 hours ago

Firefox not showing/displaying Yahoo! Comments

This current version of Firefox (126.0) is preventing Yahoo! Comments from showing/displaying in ANY Yahoo! article. After I finished reading a Yahoo! article, the Yahoo!… (read more)

This current version of Firefox (126.0) is preventing Yahoo! Comments from showing/displaying in ANY Yahoo! article. After I finished reading a Yahoo! article, the Yahoo! Comments is viewed but upon clicking on Comments, it just disappeared. It happens in any Yahoo! article with Comments. I used Safari to see if I experience similar issue but Safari is able to show/display Yahoo! Comments upon clicking on them. I have no other browser plug-in or app in Firefox preventing Yahoo! Comments from showing, it seems to be a Firefox JavaScript issue.

Asked by Rob 23 hours ago

Last reply by Agent virtuel 20 hours ago

Firefox updates

Why is the update for the browser on iOS not automatically update itself by simply closing and opening again? /edit: moved thred from Firefox for iOS (iPhone/iPad) … (read more)

Why is the update for the browser on iOS not automatically update itself by simply closing and opening again?




/edit: moved thred from Firefox for iOS (iPhone/iPad) to 9desktop) Firefox section as you have macOS.

Asked by Juan Barberis 3 days ago

Last reply by Infinity__ 1 day ago

Display problems with Beta 127 on a Windows ARM PC (Adreno 685 GPU)

I have display problems with Beta 127 (b4) on a Windows ARM PC (Adreno 685 GPU). FF itself and websites. Version 126 and later runs fine. These errors do not occur when h… (read more)

I have display problems with Beta 127 (b4) on a Windows ARM PC (Adreno 685 GPU). FF itself and websites. Version 126 and later runs fine. These errors do not occur when hardware acceleration is switched off!

Asked by me267 2 days ago

Last reply by TyDraniu 1 day ago

eBay pages won’t load and keeps redirecting to home page

Before the update on April 29 I had no issues with my eBay account on Firefox. Now I am unable to get the pages to work properly. I cannot list any items for sale nor can… (read more)

Before the update on April 29 I had no issues with my eBay account on Firefox. Now I am unable to get the pages to work properly. I cannot list any items for sale nor can I change any of my items in my store. Nothing saves and then redirects me to the homepage. eBay is one of my trusted seitz so I have no idea what’s causing this. It’s not eBay because my other accounts work fine on Chrome and on Safari. It happened exactly when the last update happened. And the only way that I can actually get back to the original site is to clear all my cookies and log out and start all over again, only to have the same issues over and over. I don’t know who to contact. I’m losing money in my Business every day because of this so I’m going to have to change my browser unfortunately if I don’t get a solution as soon as possible. Thanks for anyone who can help appreciate it.

Asked by shaunmarieschaffer 1 week ago

Last reply by jonzn4SUSE 1 day ago