url:cardstealer found from avast

Firefox accessing ocsp.digicert.com which Avast says is infected with url:cardstealer. Avast has secured the threat, connection aborted. This happened after a recent Fir… (read more)

Firefox accessing ocsp.digicert.com which Avast says is infected with url:cardstealer. Avast has secured the threat, connection aborted. This happened after a recent Firefox update.

Asked by mwseik 1 week ago

Last reply by jonzn4SUSE 9 hours ago

AVG Catches CardStealer embedded in Firefox Updater

I just restarted my computer with a Firefox update, and upon rebooting AVG caught the Firefox updater trying to connect to a Card Stealer URL. Please see attached screens… (read more)

I just restarted my computer with a Firefox update, and upon rebooting AVG caught the Firefox updater trying to connect to a Card Stealer URL. Please see attached screenshot.

Asked by jstark2007 1 week ago

Last reply by jonzn4SUSE 9 hours ago

Download/Save location always "Documents"

I want all downloads and files to save to a specific folder on an external hard drive. It used to go there. But now, even when I change the location in "settings" and "ab… (read more)

I want all downloads and files to save to a specific folder on an external hard drive. It used to go there. But now, even when I change the location in "settings" and "about:config", when I save it goes to "Documents". Right now, but say it's set to my desired location, but when I do a "save as" it goes right to "Documents", as if "settings" isn't even there.

How to I get the save location to stay where I want it to be every time?

Asked by vkk4 23 hours ago

Last reply by Terry 15 hours ago

open two yahoo email accounts on same firefox session and tab them

I used to be able to right click on the yahoo mail tab and it would allow me to select a work, personal etc. yahoo email accounts. This would let me be logged into multip… (read more)

I used to be able to right click on the yahoo mail tab and it would allow me to select a work, personal etc. yahoo email accounts. This would let me be logged into multiple email accounts at the same time and each one would be on a different tab.

Asked by 4deltabill 22 hours ago

Last reply by cor-el 16 hours ago

Change language for accounts.firefox.com

Hi! For some reason accounts.firefox.com is not displaying in english on my desktop, but in Norwegian, and specifically nynorsk to make things even weirder. On another PC… (read more)

Hi! For some reason accounts.firefox.com is not displaying in english on my desktop, but in Norwegian, and specifically nynorsk to make things even weirder. On another PC it's displaying in english as I want it to be. My Firefox is set to english (although apparently has Norwegian (bokmål) installed which I can't remove cause the remove button is grayed out...), and my preferred languages for displaying pages are set to english only.

Asked by isthisausableusername 18 hours ago

Last reply by cor-el 17 hours ago

Delivery to the following recipients failed permanently:

When I send an email to sjbeachman@comcast.net it seems to redirect to stephen.jacobs@freedomboatclub.us I then get this message: Delivery to the following recipients … (read more)

When I send an email to sjbeachman@comcast.net it seems to redirect to stephen.jacobs@freedomboatclub.us I then get this message: Delivery to the following recipients failed permanently: Reason: Permanent Error

The recipient, Steve Jacobs is receiving emails just fine on the comcast.net, and never had a forwarding to the freedomboatclub. How can I fix this? Thank you, Mary Jo this is happening on my mjcamagna@gmail.com address

Asked by 683delta 22 hours ago

Last reply by jonzn4SUSE 18 hours ago

Master password mozilla firefox browser

Hello, I would like to point out that the window or the password for accessing the mozilla firefox browser can be circumvented simply by selecting the "Cancel" button or … (read more)

Hello, I would like to point out that the window or the password for accessing the mozilla firefox browser can be circumvented simply by selecting the "Cancel" button or by clicking on the red cross.

In other words it is useless, whereas before it worked perfectly.

Hope you fix this problem soon.

Best Regards

Asked by Pihkal 1 day ago

Last reply by cor-el 19 hours ago

Garbled font in Firefox on macOS Monterey (12.6.1)

Hello :) I'm using Firefox 107.0 on macOS 12.6.1 and I'm having weird issues with the displayed font. It appears on the startup screen of Firefox and on websites (see scr… (read more)

Hello :)

I'm using Firefox 107.0 on macOS 12.6.1 and I'm having weird issues with the displayed font. It appears on the startup screen of Firefox and on websites (see screenshots attached).

The garbled font is called ".SF NS".

I've tried turning the option "Allow pages to choose their own fonts, instead of your selections above" on and off without success.

I have also tried enabling and disabling hardware acceleration - also without luck.

The issue does **not** appear in safe mode. Unfortunately resetting the theme and disabling all extensions hasn't helped either :(

I have also downloaded and installed a font called "SFNS Display" but the issue persists.

Uninstalling Firefox (with AppCleaner) and reinstalling hasn't fixed the problem.

I don't know what else to try. Can someone help me please? :)

Asked by Gutenberg 1 day ago

Last reply by cor-el 19 hours ago

trying to close my trouble ticket cannot find it anywhere

sent message - my bookmarks profile corrupted Firefox launching. the advise launch Firefox do this. yea could not launch Houston there is a problem. so i used revo … (read more)

sent message - my bookmarks profile corrupted Firefox launching. the advise launch Firefox do this. yea could not launch Houston there is a problem. so i used revo uninstaller to get rid of Mozilla - not a solution. there are hidden files. delete all hidden files - you boot into plain vanilla Firefox then follow the instructions

Asked by TomaMcd 20 hours ago

Last reply by jonzn4SUSE 19 hours ago

Firefox 56 won't start after Ubuntu update to 22/04

Stopped working after after Ubuntu update to 22/04. Trying fixied that by replacing files from https://ftp.mozilla.org/pub/firefox/releases/56.0.2/linux-x86_64/ru/ but st… (read more)

Stopped working after after Ubuntu update to 22/04. Trying fixied that by replacing files from https://ftp.mozilla.org/pub/firefox/releases/56.0.2/linux-x86_64/ru/ but still diesn't work. Crash reporter Info:

BuildID: 20171024165158 CrashTime: 1668330446 InstallTime: 1511200869 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 1345 StackTraces: 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StartupCrash: 1 StartupTime: 1668330446 ThreadIdNameMapping: Throttleable: 1 UptimeTS: Vendor: Mozilla Version: 56.0.2

Asked by Poul Qulai 2 weeks ago

Last reply by jonzn4SUSE 20 hours ago

All my PCs have lost settings/ history/ shortcuts on Firefox today.

Hi, we have 4 PCs (3 running Win 10 and one Win 7) which updated themselves today and lost everything. Settings, add-ons, bookmarks, shortcuts all gone; looks like a new … (read more)

Hi, we have 4 PCs (3 running Win 10 and one Win 7) which updated themselves today and lost everything. Settings, add-ons, bookmarks, shortcuts all gone; looks like a new install. I checked the other threads and the profiles; there is only one profile and no backup. How to get my stuff back?

Asked by uspec 1 day ago

Last reply by jscher2000 - Support Volunteer 20 hours ago

Wordpress login failure (500 internal server error) only on Firefox

Dear Sirs, Since mid-November 2022 I encounter a login failure issue with my Wordpress website. I get a "500 Internal Server Error" when I try to login. This happens only… (read more)

Dear Sirs,

Since mid-November 2022 I encounter a login failure issue with my Wordpress website. I get a "500 Internal Server Error" when I try to login. This happens only on the Firefox browser. All systems components are up-to-date.

I tried: - cleaning cookies and cache, - logging in private windows, - logging in the Firefox Troubleshoot mode.

I spoke with my web hosting service. They had the same issue with my website. They said that recently this issue was brought up not only by me. No solution so far.

Are you aware of such an issue? What more could I do do eliminate the issue?

I would prefer to continue editing my website using the Firefox, as always.

Best regards, Mike

Asked by Mike 1 day ago

Last reply by jscher2000 - Support Volunteer 20 hours ago

New look after update today (11/25/2022)

So now there is a grey opaque screen laying over my Gmail theme background. I don't like it! Is there any way to get back to how the look was before? This all happened… (read more)

So now there is a grey opaque screen laying over my Gmail theme background. I don't like it! Is there any way to get back to how the look was before? This all happened after I updated Firefox today. Thank you, -Tom

Asked by Dog Boy 1 day ago

Last reply by cor-el 20 hours ago

Router is blocking Firefox update

I have a surface PC that is trying to do a Firefox software update from inside Firefox browser settings. My router Threat Prevention is blocking it. It says that surfac… (read more)

I have a surface PC that is trying to do a Firefox software update from inside Firefox browser settings. My router Threat Prevention is blocking it. It says that surface pc is doing "JA3 Hash - Possible Malware - Fake Firefox Font Update" and the pc is SENDING something to 20.42.73.27 (which looks like a Microsoft IP).

Is this normal? That the firefox update is sending packet to Microsoft during that process? Shall I tell the router to allow this traffic?

Asked by mtiede36 1 day ago

Last reply by jonzn4SUSE 21 hours ago

Yahoo mail in Firefox browser just displays symbols instead of text after installing Mac OS 13.0.1 Ventura on iMac

I've attached an image. Installed Mac OS 13.0.01 Ventura on my iMac and now Yahoo Mail displays as shown in the attachment. All symbols, no readable text. I've been using… (read more)

I've attached an image. Installed Mac OS 13.0.01 Ventura on my iMac and now Yahoo Mail displays as shown in the attachment. All symbols, no readable text. I've been using Firefox for many years but I'm so frustrated I launched Safari this PM and Yahoo Mail opened fine. Hate to make the switch, but...

Any thoughts?

Thanks, [removed email from public]

Asked by larrybarsky 1 day ago

Last reply by cor-el 21 hours ago