we can't get into our gmail (3 accounts ) on 1 pc , but we can use a friends pc both using a firefox /windows v-11

We can't get into our gmail (3 accounts ) on 1 pc , but we can use a friends pc both using a firefox /windows v-11 People don't respond to Gmail requests, only computers… (read more)

We can't get into our gmail (3 accounts ) on 1 pc , but we can use a friends pc both using a firefox /windows v-11

People don't respond to Gmail requests, only computers with simple answers for simple inquires, HARD THINGS ARE TOO HARD FOR THEIR MAINFRAMES. THANKS

Asked by Pete 1 day ago

always on privacy and having shortcuts on FF landing page

If I turn on "always use private surfing", can I not have shortcuts on my Firefox landing page? I had six shortcuts on my landing page; however, I turned on "always be i… (read more)

If I turn on "always use private surfing", can I not have shortcuts on my Firefox landing page?

I had six shortcuts on my landing page; however, I turned on "always be incognito", and my shortcuts disappeared, and I do not see an option to add them back.

Are they mutually exclusive? If not, how do I FIX THIS?

Asked by rexanderson007 1 day ago

always on private seasrch and shortcuts on landing page

If I turn on "always use private surfing", can I not have shortcuts on my Firefox landing page? I had six shortcuts on my landing page; however, I turned on "always be i… (read more)

If I turn on "always use private surfing", can I not have shortcuts on my Firefox landing page?

I had six shortcuts on my landing page; however, I turned on "always be incognito", and my shortcuts disappeared, and I do not see an option to add them back.

Are the two mutually exclusive?

Asked by rexanderson007 1 day ago

firefox tab problem

Hello dear helpers, When I click on a webpage link (or right-click a link to open a tab in a container), Firefox repeatedly opens the same tab all across the tab line; ma… (read more)

Hello dear helpers, When I click on a webpage link (or right-click a link to open a tab in a container), Firefox repeatedly opens the same tab all across the tab line; maybe 20 or more of the same tab. I would be grateful for help if anyone knows how to solve this. Thanks, -AnneF

Asked by Anne 1 day ago

Warning from Malwarebyte using Mozilla firefox

Hello, When I try to use Mozilla firefox, using this rather than Google chrome I get the following warning from Malwarebyte: Exploit.PayloadProcess.Block, making me fee… (read more)

Hello, When I try to use Mozilla firefox, using this rather than Google chrome I get the following warning from Malwarebyte: Exploit.PayloadProcess.Block, making me feel uneasy. Best wishes, Torbjørn Borgen Lindhardt, Denmark

Asked by Torbjørn Lindhardt 1 day ago

Temporary Cache no longer clearable

Recently the Temporary Cached File cannot be totally cleared, it remains always now at a minimum 2.6mb, why??? Before earlier this year it was 0mb when temp. cache cleare… (read more)

Recently the Temporary Cached File cannot be totally cleared, it remains always now at a minimum 2.6mb, why??? Before earlier this year it was 0mb when temp. cache cleared, what is going on?

Asked by sldakrguha 2 days ago

Some Websites I access Greyed out and cannot interact

Some websites I can get to load a page but then cannot access any other part of that website. A good example is Flickr which I can access initially but almost immediately… (read more)

Some websites I can get to load a page but then cannot access any other part of that website. A good example is Flickr which I can access initially but almost immediately it is part greyed out. Screenshot attached. I can access these sites on Edge with no problem.

Asked by Simon Ford 3 days ago

Removing redirect to one login

I was wondering how I can remove redirect to one login I have some medical websites that were associated with my school account through one login, but my school account w… (read more)

I was wondering how I can remove redirect to one login I have some medical websites that were associated with my school account through one login, but my school account was suspended after I graduated. I can access some of these medical websites because it automatically redirects to one login, preventing me to even use my personal login information. I tried to remove the cookies and the history but still I keep getting redirected.

Asked by sanjana.pratti 6 days ago

Feedback on Recent Browser Stability Issues

Dear Mozilla Team, I’ve been a loyal Firefox user for over 15 years, and it’s been my go-to browser for both personal and work-related tasks. However, recently I’ve enco… (read more)

Dear Mozilla Team,

I’ve been a loyal Firefox user for over 15 years, and it’s been my go-to browser for both personal and work-related tasks. However, recently I’ve encountered persistent issues where several websites—especially work-related ones—have stopped functioning properly. I’ve tried troubleshooting steps like clearing the cache, allowing cookies, and disabling tracking protections, but the problems persist.

Reluctantly, I switched to Google Chrome as it currently offers better stability, but it’s been hard to abandon Firefox after so many years. I truly value Mozilla’s mission and privacy-focused approach, and I’d love to return if these issues are addressed.

Could you please look into these compatibility problems? I’d appreciate any guidance or updates on fixes. Thank you for your hard work—I hope to support Firefox again soon.

Best regards, Gustavo

Asked by Gustavo Velez 1 week ago

Last reply by Gustavo Velez 5 days ago

DuckDuckGo Not Working on Firefox

I am having a problem with FireFox: using DuckDuckGo as a search engine I only get a white page with a search window at the top as a result. DuckDuckGo works fine in Safa… (read more)

I am having a problem with FireFox: using DuckDuckGo as a search engine I only get a white page with a search window at the top as a result. DuckDuckGo works fine in Safari as I am typing this. Other search engines work fine in FireFox.

I have tried running FireFox in troubleshoot mode and then manually disabling extensions one by one but the issue persists. It makes no difference whether I am using the URL box, the search box or the DuckDuckGo website: the result is always the same. I am not using Metamask and I have no VPN installed.

Any idea is greatly appreciated.

Asked by maurocella 3 days ago

Bookmark Folder

I accidentally deleted a very important Bookmark folder on the Toolbar that was not previously saved. How can I restore it?

Asked by Elle Keith 3 days ago