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deletion of firefox account with the email address [email address] as i have no longer got access to it

Good day Firefox support how are you.s today i would like delete my Firefox account with the email address [email address] i no longer have any access to it and the reco… (read more)

Good day Firefox support how are you.s today i would like delete my Firefox account with the email address [email address] i no longer have any access to it and the recovery codes tied to it

Asked by donovangregg 1 week ago

Last reply by Seburo 39 minutes ago

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deletion of firefox account with the email address [email address] needed as i have no longer got access to it

GOOD DAY MOZILLA FIREFOX SUPPORT HOW ARE YOU.S TODAY I WOULD LIKE YOUR HELP WITH DELETING MY FIREFOX ACCOUNT WITH THE EMAIL ADDRESS [email address] as i no longer have a… (read more)

GOOD DAY MOZILLA FIREFOX SUPPORT HOW ARE YOU.S TODAY I WOULD LIKE YOUR HELP WITH DELETING MY FIREFOX ACCOUNT WITH THE EMAIL ADDRESS [email address] as i no longer have access to it at all

Asked by donovangregg 6 hours ago

Last reply by Seburo 40 minutes ago

  • Solved

Ask to save logins and passwords for websites

The check box 'Ask to save logins and passwords for web sites' keeps unchecking itself. It used to work fine. Now, it doesn't. And consequently, the sub-item 'Autofill lo… (read more)

The check box 'Ask to save logins and passwords for web sites' keeps unchecking itself. It used to work fine. Now, it doesn't. And consequently, the sub-item 'Autofill logins and passwords' won't work either.

Every time I open the browser to login to a website that has the login details saved, nothing happens. I have to go into settings every time and re-check the main checkbox (i.e. 'Ask to save...') in order to also activate 'Autofill...'.

This is really frustrating and annoying. Why won't the box stay checked? Hope you can come up with an answer. Many thanks.

Asked by MM555 1 day ago

Answered by MM555 4 hours ago

  • Solved

can't restore passwords or bookmarks

Please help recover my many passwords. Win7 had gotten corrupted; so I had a shop install Win10. In prep, I did a backup with the SW bundled with my USB Seagate BackupPlu… (read more)

Please help recover my many passwords. Win7 had gotten corrupted; so I had a shop install Win10.

In prep, I did a backup with the SW bundled with my USB Seagate BackupPlus. On the same drive, I did a backup with Win7's backup tool. I exported bookmarks.html and bookmarks.json to the drive being upgraded.

The shop saved & restored ONLY the tree under users/ ... and likely, not all of that. Searching what was restored yields no match for "appdata", "prefs.js", etc

Worse, the backups I took with the Win7 and Seagate tools also seem to lack the files needed to restore my many site passwords. I'm hoping you can tell me how to recover those passwords.

Asked by wdjohnson3 4 days ago

Answered by cor-el 4 days ago

  • Solved

Gmail Login page not working

Dear Sir/Madam, Hi, I am trying to login to my Gmail account, but the "Next" button on login page not working, I cleared all the cookies & datas, but the issue remain… (read more)

Dear Sir/Madam, Hi, I am trying to login to my Gmail account, but the "Next" button on login page not working, I cleared all the cookies & datas, but the issue remained, then I deleted my profile and created a new one, but nothing happened again, and at last I reinstalled firefox, but the problem not solved again, pls help me with the issue.

  • I am using Firefox version 93.0(64 bit) on Ubuntu mate 20.04.

Regards, Masoud Moti

Asked by masoud.moti 1 day ago

Answered by jonzn4SUSE 8 hours ago

  • Solved

Browser Cache breaks the website in Mozilla Firefox, but works fine on Google Chrome

Hello, I am a Web Developer, fixing a website for my client. After the page is cached in Mozilla Firefox the layout breaks, when I clean the cache everything is back to n… (read more)

Hello,

I am a Web Developer, fixing a website for my client. After the page is cached in Mozilla Firefox the layout breaks, when I clean the cache everything is back to normal. This issue is only present in Mozilla Firefox, I don't have that issue with Google Chrome.

Website URL: https://www.impeccablex.com/ Please see the screenshots attached, you can see the layout before and after.

I have tried almost everything that I could think of, don't know what to try next. Any suggestions?

Thank you in advance! Best Regards, Mario C.

Asked by cvetkovski.mario 15 hours ago

Answered by cor-el 9 hours ago

  • Solved

SaveFrom.net Helper

The other day I downloaded SaveFrom.net Helper but then shortly after I deleted it. The program was deleted from the computer except that the green line with the program … (read more)

The other day I downloaded SaveFrom.net Helper but then shortly after I deleted it. The program was deleted from the computer except that the green line with the program name shows as an extension on the bar at the top of the Firefox page.

I cannot delete it. If I delete it once it reappears next time I load Firefox. The extension does not show up in add ons and extensions in Tools Firefox.

I have read an earlier reply that suggests delete Firefox and reinstall Firefox and that will get rid of it.

However, I am not anxious to try that as over time I have already extensions ad add ons and other customisation of Firefox, including all my bookmarks and I don't want to lose these and start again.

So here is my question. As the program is deleted and as their extension does not show up in Tools and then adddons, can I assume that the existence of the program name as an extension on one of the title bars at the top of Firefox is just an irritation and that this SaveFrom program cannot in any way add or do anything to my computer?

I can then live with it rather than deleting Firefox and starting again.

I would be so grateful for your help.

Thank you.

Asked by avwood 6 days ago

Answered by avwood 10 hours ago

  • Solved

SaveFrom.net Helper

The other day I downloaded SaveFrom.net Helper but then shortly after I deleted it. The program was deleted from the computer except that the green line with the program … (read more)

The other day I downloaded SaveFrom.net Helper but then shortly after I deleted it. The program was deleted from the computer except that the green line with the program name shows as an extension on the bar at the top of the Firefox page.

I cannot delete it. If I delete it once it reappears next time I load Firefox. The extension does not show up in add ons and extensions in Tools Firefox.

I have read an earlier reply that suggests delete Firefox and reinstall Firefox and that will get rid of it.

However, I am not anxious to try that as over time I have already extensions ad add ons and other customisation of Firefox, including all my bookmarks and I don't want to lose these and start again.

So here is my question. As the program is deleted and as their extension does not show up in Tools and then adddons, can I assume that the existence of the program name as an extension on one of the title bars at the top of Firefox is just an irritation and that this SaveFrom program cannot in any way add or do anything to my computer?

I can then live with it rather than deleting Firefox and starting again.

I would be so grateful for your help.

Thank you.

Asked by avwood 3 days ago

Answered by jscher2000 12 hours ago

  • Solved

Certain Emojis Not Showing Up - Replaced With Small Box With Letters/Numbers

Certain emojis are no longer showing up for me while using Firefox. They will show up as as little boxes with numbers and letters instead of the actual emoji art. This do… (read more)

Certain emojis are no longer showing up for me while using Firefox. They will show up as as little boxes with numbers and letters instead of the actual emoji art. This doesn't happen with all of them, only certain ones. I have attached a few screenshots for reference.

Also, I have attempted to fix this issue by changing my default fonts, disabling addons, etc. Nothing seems to work. When I use Chrome, I have no issues seeing these emojis.

Thanks!

Ash

Asked by grubert.ashley 1 week ago

Answered by cor-el 1 week ago

  • Solved

all past tabs open when open window

Firefox 93.0 OSS 11.5.2 When i open a window the past 80 tabs openl to use, I need to R clic the tab on the left and "erase all tabs to right" screen shot show … (read more)

Firefox 93.0 OSS 11.5.2

When i open a window the past 80 tabs openl to use, I need to R clic the tab on the left and "erase all tabs to right"

screen shot show

Asked by jrhmdtraum 19 hours ago

Answered by cor-el 16 hours ago

  • Solved

Terribly slow browser

After updating to version 94.0b9, the program began to slow down terribly. This is especially pronounced on YouTube: you select a search, enter a request, open two or th… (read more)

After updating to version 94.0b9, the program began to slow down terribly. This is especially pronounced on YouTube: you select a search, enter a request, open two or three tabs from the proposed one with a possibly useful video ... That's it! You can go to a cafe for coffee and rolls. It became impossible to use the browser.

How to roll back to the previous version of the program?

Sub.: now Firefox Developer Edition 94.0b9 for Linux

Asked by Val_Ery 2 days ago

Answered by cor-el 2 days ago

  • Solved

Firefox 93 Loses Logins from Version 52.9.0

This article appeared to contain the solution to my problem ... https://support.mozilla.org/en-US/kb/lockwise-losing-login-information-firefox-update#search ... but Firef… (read more)

This article appeared to contain the solution to my problem ...

https://support.mozilla.org/en-US/kb/lockwise-losing-login-information-firefox-update#search

... but Firefox 68 ESR is no longer available, only 78.15.0esr and 91.2.0esr. How do I proceed?

Asked by bonita2 1 day ago

Answered by bonita2 1 day ago

  • Solved

Now the daily backups does not include "Other Bookmarks"

Hi, In these last days, I deleted a bookmark folder or something by error. Then I found some daily backups, and I restored from the last one backup. The next issue was th… (read more)

Hi, In these last days, I deleted a bookmark folder or something by error. Then I found some daily backups, and I restored from the last one backup.

The next issue was that the following daily backups have less bookmarks, and doing some testing, it appears the Daily backups, now, are not including "Other Bookmarks".

It has less entries from now on.

I want to know if there is a bug, or something changed by itself. How can I fix that?

Thanks

Asked by tilintilan1 2 days ago

Answered by jscher2000 1 day ago

  • Solved

Little blue droplet at the end of username, what does it mean/do?

Hi there, A while ago a new thing started happening with Firefox. Whenever I go to a login page, and the username and password fields are auto populated because Firefox h… (read more)

Hi there,

A while ago a new thing started happening with Firefox. Whenever I go to a login page, and the username and password fields are auto populated because Firefox has remembered them, the cursor is positioned at the end of the username. Directly beneath the cursor is what looks like a droplet, blue in colour. Clicking on it does nothing. Clicking anywhere else on the page makes the droplet disappear, as does bringing up another app and then coming back to Firefox. I am using version 93.0 64 bit on Windows 10. I can't do a screen shot of it as bringing up snip and sketch causes it to disappear.

Thanks for your help,

Paul

Asked by p.ryan20 1 day ago

Answered by p.ryan20 1 day ago

  • Locked

Firefox 93 Way Too Slow!

Got the "new & improved" version 93, and it doesn't seem so improved. I can barely write this, as it keeps stopping and starting, and acts like we're underwater! It's… (read more)

Got the "new & improved" version 93, and it doesn't seem so improved. I can barely write this, as it keeps stopping and starting, and acts like we're underwater! It's using about 15GBs of RAM, and while I still have plenty on-hand, it's barely functioning! Come one, what's going on, will this browser ever just work?

Asked by StevenCee 6 days ago

Last reply by Seburo 1 day ago

  • Solved

Saved Passwords do not work at truist.com (a bank)

When I go to Truist.com, my recently merged bank, it remembers my userid OK, but fills in the password field with about 200 random ASCII characters. I tried to delete an… (read more)

When I go to Truist.com, my recently merged bank, it remembers my userid OK, but fills in the password field with about 200 random ASCII characters. I tried to delete and re-establish the saved password, but Firefox either gets messes it up or more likely the web site messes it up. The result is that the true saved password in lost and the ASCII rubbish re-appears.

Work-around is to not let Firefox save the password for this site. It works A-OK with the other 150 or so passwords. Check out the screen shot attached.

Luv Firefox, even donate once in a while.

Thank you,

 Jim Court  [  jimcourt1@gmail.com  ]

Asked by jimcourt11 1 day ago

Answered by cor-el 1 day ago