Firefox Support Forum

when I attempt to open firefox, a window opens: xul runner error: platform version 120.0.1 is not compatible. minversion>=119.0.1 maxversion<=119.0.1 If I click the "ok" button the screen goes back to my desktop.

I did a 'refresh' of my browser, thinking that basic user information would be saved. But I lost all my tabs in OneTab (extension). Is it possible to recover them?

I am seeing a very odd behavior. Sometimes, not always, it takes two or sometimes even three clicks to go to a link, especially bookmarks for some reason. That and at times I have to click on the address bar and hit enter even if I clicked a link to go to a new site. Mostly this happens with bookmarks and history items, but not always. I have disabled hardware acceleration and my few add-ons, I even put Firefox into safe mode to try to diagnose the issue further. Unfortunately I'm still lost and the issue presists. Any thoughts?

I'm using macOS Sonoma 14.1.2 and Firefox was just installed yesterday 120.0.1. The only extensions I have are AdGuard and 1Password.

I have noticed that when it occurs, I see the reload button cycle between the X and the Reload icon for like half a second and then does nothing else until I click on it. I have checked my Internet connection and it has been stable.

On my Personal GMAIL Account…

Why can’t I locate my emails when I deselect the folder they are in? I use to be able to deselect a folder and the email would automatically go back into my inbox.

There use to be the availability to restore from my Personal GMAIL account a 30 day previous history… I would have to wait for the restoration, and every email I had in my Personal GMAIL account could be found in my INBOX. Has FIREFOX UPDATES REMOVED THESE TWO OPTIONS FROM MY PERSONAL GMAIL ACCOUNT?

Good morning I would like to ask how to configure (set) the Firefox browser on a computer with Windows 10 so that when clearing cookies and history, cookies and login data that have been added to exceptions are not cleared (deleted) when closing the browser: How this setting should be done (what options are selected) Privacy and security - clearing history when closing the browser Privacy and security - deletion of cookies and site data on closing (exceptions - allow) Please reply Regards Zbigniew M zbigniew14@gmail.com

Is there a way to transfer all my log ins and their words from my desktop Mac to my new lap top Mac Air. I need to do it possible my a flash drive since the first time I did it by migration and overloaded the lap top with all the stuff on the desk top. After lots of work to delete everything and reinstall the OS I did it by the flash drive. But I don't have all my logins and their passwords on the lap top.

Windows 11 23H2 fresh installation. Firefox fresh installation. Multiple Addons result in Download error. Multiple common popular websites downloads result in download error. No networking issues, internet very fast, consistant, no VPN. All Windows optional and required updates. 3 AV scan no viruses.

Firefox 120.0.1 (64 bit) Snap for Ubuntu. Printer HP OfficeJet 3833 Printing a web page. If I set print black and white firefox show me the preview black and white but print color. If I set print color firefox show me the preview in color but print black and white.

I can not enter information into the required fields for my online banking billpay service with Firefox but works fine with Google Chrome.

I can not log on to my email with Firefox but works fine with Google Chrome.

I spent a lot of time with the online banking tech reviewing the Firefox settings but we could not find what was causing the problem.

mike

Hi,

Ever since installing the latest Firefox update I can no longer access Microsoft Outlook - email. When I try I get the following in the search bar https://outlook.live.com/mail/0/. Then nothing

I can access my Onedrive account, no problem, but when I try to get to the email part I get the same search bar response. Then nothing.

Using MS Edge, no problem - all works fine.

I have cleared all temp i/net files, cookies etc

Any (simple!) ideas gratefully received

Thanks -

Jim

I can't find any way to group windows. Yes, "windows".

I have about three dozen windows open (yes, there are a lot of tabs in them), and not just at home. And it’s hard to quickly find your bearings when you need to switch to another task (workspace). It would be nice to at least change the color of the windows, depending on the type of work. But in the API API I don’t see the ability to define a window property where you can specify a group identifier, which can be used to restore the color after re-opening FireFox.

If FireFox had a built-in or its own reliable extension for organizing thematic work, a deferred workspace (without losing the contents of windows). Arc browser - they realized that what browsers have been denying for a decade is already overdue, and they will be able to take over the market.

I tried several extensions for saving, restoring and organizing workspaces, and came to a clear conclusion: only the built-in FireFox solution for restoring windows after a crash/opening is the only truly reliable solution. There is no trust in extensions that are not supervised by a good team of developers and testers; there is a guarantee that data will be lost in the near future.

It is possible that in recent years some expansions have been completed. I'd be glad to know about it if you point it out. But here a question arises on a separate topic: improving the mechanism for rating and testing extensions, recommended extensions program.

I just built a new computer with all new parts and Windows 11. The old one is disassembled. I realized afterwards that I had forgotten to save the bookmarks and passwords into the formats that make importing easy. So I have the original hard drive where Firefox was located on (with Windows 10). Is there a way to copy/paste/import any folders and/or files from the original hard drive to the one on the new computer to transfer the bookmarks and/or passwords?

I started Firefox and left the room. When I returned it asked me if I wanted to "Refresh" Firefox. I said yes. Now I have lost my bookmarks, history, etc. I have a profile from a backup. But learned I can't just move it into "Profiles" directory.' I've tried removing/reinstalling Firefox, etc. etc. As it is now, I have a Firefox that tries to start, but says "your profile can't be loaded." How do I reinstall my backups and history, etc.? I have RTFM, but it just dug me in deeper.

All help's appreciated. (Will be away until tomorrow morning) -Dennis

On Wednesday, 12/6, I got a new work computer. FYI--both old and new computers are Dell laptops using Windows.

So on Tuesday 12/5, I had synched everything--Bookmarks, History, Open tabs, everything. I checked to make sure everything had synched because I knew I didn't want to lose my info.

After I had done that, I also signed out and deleted the history from that old device because it said that wouldn't affect the synched information.

On the new device, I haven't been able to access everything from that sync. I can see that most of my Bookmarks are there but the Open Tabs are nowhere to be found.

In "Connected Service", I see my old device listed but it says the last sync from that device was 4 months ago (that is definitely not the case).

When I look under "re-open all tabs" in Settings it only shows what I've opened on this new device (mostly Help topics trying to figure this out!)

Is there anyway to get back to the most recent sync? Especially but not only the Open Tabs?

THANKS! Christina

Why does your Browser use up so much of my CPU & have all these unknown processes going without my knowledge??? It's slowing & unnecessarily overheating my gaming laptop! What can I do 2 kill all ths extra, unwarranted activity of your Browser?!? Plz help!?