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A folder in Bookmarks disappeared AGAIN!

A folder in Bookmarks disappeared AGAIN! This is ridiculous. Every now and then Firefox loses a Bookmark folder. To make matters worse, I can waste a lot of time trying t… (read more)

A folder in Bookmarks disappeared AGAIN! This is ridiculous. Every now and then Firefox loses a Bookmark folder. To make matters worse, I can waste a lot of time trying to find it and get no where. I have better things to do than trying to find lost Bookmark folders! How can I easily find the very important Bookmark folder quickly? Undo does not help.

Asked by Wayne Carpenter 1 week ago

Last reply by FredMcD 1 hour ago

Removing Firefox Alpenglow theme isn't possible

Hello, Since the new release version of firefox. There is a extra theme installed and I can't remove it because I don't like it. I'm using Thematic extention to rotate be… (read more)

Hello,

Since the new release version of firefox. There is a extra theme installed and I can't remove it because I don't like it. I'm using Thematic extention to rotate between my theme's that i like. I have looked in the menu to remove it manually, but the selection isn't there. The added picture shows the only option I have (it's in dutch) and that is manage. So how can I remove or relocate it.

Greetings,

Asked by Willem 2 hours ago

Last reply by philipp 1 hour ago

Firefox Refresh

I foolishly clicked on Refresh and when it was done I had lost all bookmarks and history. I am at my wits' end trying to get back to where I was and will never do that a… (read more)

I foolishly clicked on Refresh and when it was done I had lost all bookmarks and history. I am at my wits' end trying to get back to where I was and will never do that again. Considering I am 80 years old I know for a fact there are probably a lot of things I won't be doing again but I would like to just go back to where I was. I am no longer able to get into Facebook which isn't going to cause the Earth to spin off its axis but I have several friends I really enjoy staying in touch with and it isn't possible to even enter FB now. I have tried everything, read all directions, followed all orders, jumped through all hoops (great Kodak moment for those of you with cameras) and I have failed.

I know that someone here, probably many of you, are more knowledgeable with the way this works and I would just enjoy being able to contact these two friends and get their emails, the FB connection isn't all that important. Now my question is and feel free to laugh but could this Refresh have caused some glitch in the innards of something or other that would cause this problem?

If any of you could help out a senior here I would be most appreciative.

Thank you for even reading my whining and begging plea.

Gail

Asked by naturepreserve4 11 hours ago

Last reply by jscher2000 10 hours ago

Scroll-To-Top not working since update

My Scroll-To-Top is not working anymore since the last update was installed. STT is 4.9.1 and I am using FF56.0.2 64 bit. I configure STT and it says saved at the top, bu… (read more)

My Scroll-To-Top is not working anymore since the last update was installed. STT is 4.9.1 and I am using FF56.0.2 64 bit. I configure STT and it says saved at the top, but when FF reopens nothing was saved. Can anyone point me to the xpi download of a previous version please.

Asked by Rad1o 17 hours ago

Last reply by Wesley Branton 10 hours ago

I can't log into my US Bank account anymore with Firefox. It works fine on my Mac with Safari

I can't log into my US Bank account anymore with Firefox. It works on my Mac with Safari. It has worked for the past 10 years or so on Windows using Firefox. It was worki… (read more)

I can't log into my US Bank account anymore with Firefox. It works on my Mac with Safari. It has worked for the past 10 years or so on Windows using Firefox. It was working until a week or so ago. I turned off the ad blocker and it worked again for a few times. Now I can't log in again, and the ad blocker is still turned off.

When I try and log in, I get an error message from US Bank saying their system is currently unavailable. I called US Bank and they said to use a different browser. I prefer to use Firefox.

Thank you

Asked by misscre8iv 16 hours ago

Last reply by cor-el 14 hours ago

Inconsistent HTTPS

I have a website with SSL. When I open it by simply www.sitename, FF automatically uses https and extends this to all sub-pages. When I open sub-pages directly, i.e. www.… (read more)

I have a website with SSL. When I open it by simply www.sitename, FF automatically uses https and extends this to all sub-pages. When I open sub-pages directly, i.e. www.sitename/pagename, FF uses http and shows the insecure icon. If I open sub-pages with https://sitename/pagename, FF shows them as secure. Chrome and Edge automatically use https for sub-pages opened directly by www.sitename/pagename. Why is FF inconsistent in this way?

Asked by davidm1 17 hours ago

Last reply by cor-el 15 hours ago

Can't import Old Firefox Data after refreshing

Today i opened mozilla, a troubleshooting message in english (my browser is set in italian) popped up, and then it asked me to Refresh Firefox (I had no idea it meant "ba… (read more)

Today i opened mozilla, a troubleshooting message in english (my browser is set in italian) popped up, and then it asked me to Refresh Firefox (I had no idea it meant "back to factory settings")

Nothing difficult, i've re-installed mozilla last week after formatting HDD without a problem.

Now, instead, there's nothing.

Logged in, synced, nothing. Mozilla is brand new.

Tried to copy datas and paste them in the profile folder: nothing. Tried to copy the folder (the one inside the Old Firefox Data folder) into the profile folder: nothing.

Wouldn't be a huge mess, wasn't for the hundreds of password i've saved.

Thanks for the help! =)

Asked by MechaZugzwang 16 hours ago

Last reply by cor-el 15 hours ago

Firefox repeats crashing on start

Hi I use regularly Firefox or Chrome on a Dell with Windows 10, used last time Firefox a few days ago, nothing wrong. Today I launched Firefox and immediately got Mozilla… (read more)

Hi I use regularly Firefox or Chrome on a Dell with Windows 10, used last time Firefox a few days ago, nothing wrong. Today I launched Firefox and immediately got Mozilla Crash Reporter. Refreshed Firefox, same thing. Launched in safe mode, same thing. Disinstalled Firefox, reset machine, reinstalled it, got Crash Reporter again. Refreshed again, no luck. Tried safe mode, Firefox STARTS but crashes after a few monents showing Crash Reporter. Following instructions on Firefox website found the following crash report: Crash ID: bp-dfccbfd4-e7e5-4830-9c22-9f21e0200925 Chrome works regularly, Windows is up-to-date including optional updates. Thanks for help!

Asked by maurizio6 19 hours ago

Last reply by FredMcD 16 hours ago

YouTube videos not playing "Error Occrued"

Keep getting "Error Occured Please try again later" while trying to play YouTube videos. Tried Safe Mode, unchecked recommended performance settings, disabled adblocker, … (read more)

Keep getting "Error Occured Please try again later" while trying to play YouTube videos. Tried Safe Mode, unchecked recommended performance settings, disabled adblocker, still not working. YouTube works fine in Edge browser.

Asked by ddcprivate 18 hours ago

Last reply by FredMcD 16 hours ago

Firefox 81 Black Sound Volumn Box

How do I get rid of this persistent annoying popup created by the latest version 81? The only way currently is to click on it. I want it gone permanently. It is an unwan… (read more)

How do I get rid of this persistent annoying popup created by the latest version 81? The only way currently is to click on it. I want it gone permanently. It is an unwanted feature. It is not needed.

Asked by 1artworkz 17 hours ago

Last reply by cor-el 17 hours ago

New change?? No longer different PDF handling for in-browser vs. Download panela

On FF v78.0.2 (Win 10/64-bit), it used to be that I could open PDF links within a website using FF's built-in PDF Viewer. However, after saving them to disk, when I open… (read more)

On FF v78.0.2 (Win 10/64-bit), it used to be that I could open PDF links within a website using FF's built-in PDF Viewer. However, after saving them to disk, when I opened the PDF from the Downloads panel, it would open in my preferred 3rd party app. This was desired and worked perfectly.

But this seems to have changed! I either have to commit to the built-in always, or an external app always, irrespective of whether I am opening from a browser link or the download panel.

This is a terrible behavior. FF should open PDFs in the download handler (like ALL other file types there) with the OS's preferred PDF handler, which, in my case, is not FF's built-in Viewer.

If open a PDF in the built-in Viewer and save it from there, why would I want to re-open it in the built-in PDF viewer when opening from the download panel?

FF's built-in Viewer is great for a quick view of a PDF, I quite like it. But if I take the time to save it, I typically want more advanced functionality, like highlighting, filling in forms, etc. It worked perfectly before, please revert and stop fixing things that aren't broken. Or at least differentiate between the download panel and website links. Is there any hope in submitting a bug report?

Asked by vexware 2 months ago

Last reply by jscher2000 17 hours ago

Firefox delete my cookies without ask

Hi, since last Firefox update, my browser started to delete random cookies without sense and without ask, it's annoying to log in again in all my socials and emails... ev… (read more)

Hi, since last Firefox update, my browser started to delete random cookies without sense and without ask, it's annoying to log in again in all my socials and emails... every 2 days i close Firefox without deleting anything and then Firefox deleted some cookies (not all), can anyone help me since i can't contact directly with Mozilla.

Greetings.

Asked by Oscar 2 days ago

Last reply by cor-el 20 hours ago

English language version is unable to load pressreader.com

Hello Mozilla Firefox (64-bit, US English) is UNABLE to load the website, https://www.pressreader.com since at least version 78. I am using version 81.0 now and the probl… (read more)

Hello

Mozilla Firefox (64-bit, US English) is UNABLE to load the website, https://www.pressreader.com since at least version 78. I am using version 81.0 now and the problem persists.

Strangely, Mozilla Firefox (64-bit, Simplified Chinese) is ABLE to load said website. Mozilla Firefox (64-bit, Japanese) is also ABLE to load said website.

What is happening?

Below are the relevant details:

The HDD of my desktop computer has 3 primary partitions on which the first is installed with Microsoft Windows 10 (64-bit, US English), the second contains Windows 10 (64-bit, Simplified Chinese) while Windows 10 (64-bit, Japanese) is installed on the third. Each operating system is installed with the appropriate 64-bit language version of Firefox.

The settings of the 3 language versions of Firefox are IDENTICAL.

Asked by wejekowowo 1 day ago

Last reply by cor-el 22 hours ago

Downloads

The browser saves any downloaded filesto the system "Temp" folder, not to my chosen "Downloads" on the system drive. When you select the "Always prompt for path" option, … (read more)

The browser saves any downloaded filesto the system "Temp" folder, not to my chosen "Downloads" on the system drive. When you select the "Always prompt for path" option, nothing changes. What could be the problem and how to fix it?

Asked by styxoner 1 day ago

Last reply by FredMcD 1 day ago

Refresh FireFox deleted everything.

Firefox refresh deleted everything, I don't have my browser history nor bookmarks and saved passwords, why did guys lie and vague recommend something that would delete ev… (read more)

Firefox refresh deleted everything, I don't have my browser history nor bookmarks and saved passwords, why did guys lie and vague recommend something that would delete everything just cause internet was slow without warning? It even said it would keep the history and bookmarks so that's another lie. And I can't get my old data back in my profile, so I want to know the phone number for firefox customer service or tell me in clear layman terms how to get my browser history back in firefox.

Asked by jonathancrichlow9 2 days ago

Last reply by cor-el 1 day ago