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  • Solved

Account Reset

So I tried to update my email address on my account and it says I already have an account with that email. I tried to log into that account but it apparently had 2FA in p… (read more)

So I tried to update my email address on my account and it says I already have an account with that email. I tried to log into that account but it apparently had 2FA in place that I cannot recover. I don't care at all about any of the sync data that is in the account tied to that email, is there really no way to have the account deleted so I can reuse that email address?

Asked by Sean Fagundes 1 day ago

Answered by Eve 4 hours ago

  • Solved

gmail inbox page

My pc inbox desktop email page opens in accordance with my mobile page. I want to restore my page to the desktop page for emails. Currently it opens as per 703. It used t… (read more)

My pc inbox desktop email page opens in accordance with my mobile page. I want to restore my page to the desktop page for emails. Currently it opens as per 703. It used to open as per 704.

Asked by Don 2 days ago

Answered by the-edmeister 1 day ago

  • Solved

Sync problems

I have account, where i have passwords/logins, bookmarks, etc. Some days ago i as usual reinstalled my Windows, installed Firefox, and tried to Sync. Sync was done, i pre… (read more)

I have account, where i have passwords/logins, bookmarks, etc. Some days ago i as usual reinstalled my Windows, installed Firefox, and tried to Sync. Sync was done, i pressed Sync on Account button, and nothing happens. Then i tried to see my pass/logins there: about:logins , but there is empty. And my bookmarks doesn't show.

How can a get back my logins, passwords, bookmarks, plugins?

Asked by Senya 4 months ago

Answered by Senya 4 months ago

  • Solved

Logged in with my account after format. Did a password reset. No Bookmarks or passwords or anything. Account is correct. What happened?

Fresh windows install. I download firefox, I try to login with my account, the only account I have in firefox. I reset the password, cause I had forgotten it. Finally, I … (read more)

Fresh windows install. I download firefox, I try to login with my account, the only account I have in firefox. I reset the password, cause I had forgotten it. Finally, I login. No bookmarks, no passwords, no data whatsoever. It does not sync. Last time I did a format, I remember crearly, logging into firefox account and instantly everything got synced, like in a minute. What is going on? Why are there no data in my profile? Where is all my bookmarks and passwords? What do I have to do to get my bookmarks and passwords back?

Asked by koutrasantonis 1 week ago

Answered by koutrasantonis 3 days ago

  • Solved

How can I sync open tabs from one Firefox browser to another?

I have been using Comodo's Ice Dragon for many years but, as all development stopped after Firefox v65, I now wish to go back to Firefox, however I need all my open tabs … (read more)

I have been using Comodo's Ice Dragon for many years but, as all development stopped after Firefox v65, I now wish to go back to Firefox, however I need all my open tabs from Ice Dragon in this current version of Firefox v76. Both browsers are synced and indeed CID's tabs do appear in my Synced tabs menu but I prefer to have them on the top as open tabs. Is there a way to do that other than by opening them one at a time please?

Asked by PBC 5 days ago

Answered by cor-el 3 days ago

  • Solved

cannot create account because of age, although I am over 18

To make a long story short, I created This Firefox account to get support creating another Firefox account... After trying to set up "sync" on my laptop (where I normally… (read more)

To make a long story short, I created This Firefox account to get support creating another Firefox account... After trying to set up "sync" on my laptop (where I normally browse using Firefox – I am writing this from the desktop that I wanted to get synced) I got an error message with the heading: "Cannot create account", followed by the text: "You must meet certain age requirements to create a Firefox Account." This is strange, since I am 19 years old (I suspect that I entered the wrong nubmer). I really want to get my laptop and its profiles synced, since much work has been put into browser-personalization. How do I fix this problem?

Best whishes, Renen

Asked by renen2 2 months ago

Answered by Eve 2 months ago

  • Solved

Possible to d isable synced plugin locally only?

I have my plugins synced through Firefox Sync. For development I'm using Firefox Developer Edition (FDE). There are times I do not want to have all plugins en-/disabled i… (read more)

I have my plugins synced through Firefox Sync. For development I'm using Firefox Developer Edition (FDE).

There are times I do not want to have all plugins en-/disabled in all browser. e.g. I don't need a form filler plugin all the time in my regular FF instance. But I mostly need it all day in the FDE instance.

Problem starts by disabling a plugin in the regular FF instance. Because this disables the plugin through sync in all other instances.

I'm looking for s possibility to disable plugins "locally". So only disable it for the currently running FF instance, and not propagate the state through sync.

A separate "DEV profile" might help, but I don't want to deal with sep. profiles, as the tabs would be synced in this different profile for example.

I can imagine that this is kind of an edge case scenario. But maybe somebody knows a way around this.

Asked by da.we 6 days ago

Answered by da.we 6 days ago

  • Solved

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

An error occurred during a connection to 127.0.0.1:11100. SSL received a record that exceeded the maximum permissible length. Error code: SSL_ERROR_RX_RECORD_TOO_LONG … (read more)

An error occurred during a connection to 127.0.0.1:11100. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.


solve this issue

Asked by selva.pul2 1 week ago

Answered by Tommy 1 week ago

  • Locked

Hi, i've just installed a new version of firefox, i logged in with my account but i've lost my passwords, preference and everything

Hi Sync is not working, i made a new fresh install, changed my password and on this mac and my mobile sync is not working, while in another laptop my preferences, passwor… (read more)

Hi Sync is not working, i made a new fresh install, changed my password and on this mac and my mobile sync is not working, while in another laptop my preferences, passwords and everything are there. Now i'm afari to close the other laptop, i could change every password (and they are difficult to remember)

Asked by pietro.bottioni 1 week ago

Last reply by AliceWyman 1 week ago

  • Solved

How can I change what to sync, BEFORE syncing?

Hi, I wanted to install FF dev edition. How can I set what to sync before actaully syncing? I know I can change settings afterwards, but then everything has been synced a… (read more)

Hi, I wanted to install FF dev edition. How can I set what to sync before actaully syncing? I know I can change settings afterwards, but then everything has been synced already, and I don't want add-ons, book marks to sync.

thanks AO

Asked by info2419 1 week ago

Answered by cor-el 1 week ago

  • Solved

After syncronising Firefox on my notebook, the bookmarks have always been displayed twice in the sidebar, although no changes have been

For about three weeks now, after restarting Firefox on my notebook, the bookmarks have always been displayed twice in the sidebar, although no changes have been made on m… (read more)

For about three weeks now, after restarting Firefox on my notebook, the bookmarks have always been displayed twice in the sidebar, although no changes have been made on my PC. Every time I have to delete the duplicate bookmarks. But then they appear twice on my PC. It just annoys me !!!

Asked by Haubi1952 1 month ago

Answered by the-edmeister 1 month ago

  • Solved

Reinstalled fresh windows on my laptop, Firefox is not syncing my data (bookmarks, passwords) from last windows

My windows 10 was performing very poorly so i had to reinstall it. After fresh installation of windows 10 in my laptop, when i asked firefox browser to sync the data, it … (read more)

My windows 10 was performing very poorly so i had to reinstall it. After fresh installation of windows 10 in my laptop, when i asked firefox browser to sync the data, it did nothing.

All my bookmarks and passwords are gone. I reinstalled the browser and nothing happened.

Last year, i installed firefox in a my same laptop (windows 10 reinstalled), Firefox synced all of the data, including my add-ons.

I had a plenty of bookmarks which are gone now, really need some help.

I am so worried. Somebody please help.

Asked by Ahsan Taqveem 2 weeks ago

Answered by JustSecurity 2 weeks ago

  • Solved

Sync didn't restore my data after installing new Windows 10 & Firefox

I assumed sync feature backup my bookmarks and saved passwords and I can readily access them in my new windows! As other browsers does this routinely. So I'd synced in my… (read more)

I assumed sync feature backup my bookmarks and saved passwords and I can readily access them in my new windows! As other browsers does this routinely. So I'd synced in my previous Firefox account just before installing new Windows 10. Now, I cannot access any data of my account.

How can I restore them?

Asked by Alik 2 weeks ago

Answered by Wesley Branton 2 weeks ago

  • Solved

Why does my password work to sign in here but now I have to enter it to see saved passwords & it doesn't work?

Why was there NO WARNING FROM FIREFOX THAT I WASN'T GOING TO BE "ALLOWED" TO SEE MY OWN PASSWORDS STORED BY FIREFOX. Suddenly today in order to see my saved passwords … (read more)

Why was there NO WARNING FROM FIREFOX THAT I WASN'T GOING TO BE "ALLOWED" TO SEE MY OWN PASSWORDS STORED BY FIREFOX. Suddenly today in order to see my saved passwords I have to enter my Firefox password. I just changed my password successfully a half hour ago and I can use it to sign in here but when I enter the same password to see my saved passwords it doesn't work.

I stupidly relied on Firefox to have my passwords available to me but now I can't see them and so I'm locked out of EVERY ONLINE SITE I VISIT (over 50 sites). THANKS FOR NOTHING FIREFOX for screwing up my life. HOW CAN I GET ACCESS TO ALL MY PASSWORDS that UNTIL TODAY I could see. This is insane.

Asked by KC 2 weeks ago

Answered by McCoy 2 weeks ago

  • Solved

How to reset the PIN that enable me to see a saved password. The guidelines suggested by Firefox are wrong

I Cannot reset a (supposed my) PIN that able me to view a password saved. Firefox asks me for a PIN which I do not know, when I want to reset the PIN it points me to "Set… (read more)

I Cannot reset a (supposed my) PIN that able me to view a password saved. Firefox asks me for a PIN which I do not know, when I want to reset the PIN it points me to "Settings > Accounts > Sign-in options", but neither in Firefox Options (that I have to assume is referring to with "Settings") nor Firefox Sync account settings there exists such a "Sign-in options". These are the steps I followed to locate "Settings" and "Accounts" and "Sign-in options"

1. I went to Firefox Options and searched for "Accounts" 1. I went to Firefox Sync Settings > Manage Accounts 1. Also I attempted to try with another account but I do not have / I do not remember the password if any, it is not the same of my main account password because it does not work.

But I could not get the given "Sign-in options". How can I reset the PIN or just delete it because I do not remember when I had to create it neither what it is?

I know the email and password of my account, Firefox could send me a PIN reset request to my email, the one I am registered to Ffx Sync.

Thanks in advance. Regards, Jorge

Asked by JorgeDaniel 1 month ago

Answered by philipp 1 month ago