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What can I do when you dont explain?

This morning I received an email stating: If you are running a version of Firefox equal to or older than Firefox 78 (general release or ESR) and you have a Mozilla accoun… (read more)

This morning I received an email stating: If you are running a version of Firefox equal to or older than Firefox 78 (general release or ESR) and you have a Mozilla account, you must follow these steps to ensure continued operation of your account in Firefox: I have firefox 115.7.0esr (64-bit) running on a mid 2010 macBookPro with High Sierra OS 10.13.6

My question: what does this mean? Is my FF equal or older? And is a Mozilla account the same as a FF account? PLEASE help me, by explaining exactly what I'm supposed to do and HOW and reply in simple comprehensible language, I am NOT a tech/nerd/geek and already following all these numbers has given me a headache! Thanks in advance.

Asked by greendog 43 minutes ago

Last reply by TyDraniu 20 minutes ago

after a session is"lost", how can it be restored through backup or other folders such as Json?

Had 2 windows open, one 5 tabs and the second window had 1300 tabs The 1300 tab window session is lost. Even searching history, most can not be found What can be done?… (read more)

Had 2 windows open, one 5 tabs and the second window had 1300 tabs

The 1300 tab window session is lost.

Even searching history, most can not be found

What can be done?

Are there backup folders I presume or reading of a Json folder where session profiles are kept, if so how can I insert this folder for the primary session to restore lost session?

Asked by thomasamorris 2 hours ago

Last reply by jonzn4SUSE 1 hour ago

Websites tell me I need to enable Javascript despite the fact that it is enabled

Today a website told me I needed to enable JavaScript in order to continue, despite the fact that it is enabled. At first, when I received this message, I turned off t… (read more)

Today a website told me I needed to enable JavaScript in order to continue, despite the fact that it is enabled. At first, when I received this message, I turned off the "NoScript" extension and tried again, but the website still gave me that same message. So then I went to the about:config page. and it showed that JavaScript is enabled because it showed a value of "true". This sort of thing has happened more than once in the past. I'm forced to go to another browser such Microsoft Edge or Chrome, where I do not encounter this problem. Why is this happening in Firefox, and what can I do about it? My operating system is Windows 10 Professional, and if you need any other details, please let me know. I will appreciate your assistance.

Asked by Larry951 1 week ago

Last reply by zeroknight 3 hours ago

Won't run on FreeBSD 14

I run FreeBSD 14 with Hyprland. Firefox always ran great up to version 123. Now anyway you run it it just hangs you can ctrl c to escape. I went back to 122 and it star… (read more)

I run FreeBSD 14 with Hyprland. Firefox always ran great up to version 123. Now anyway you run it it just hangs you can ctrl c to escape. I went back to 122 and it started right up. But now that pkg install has upgraded to 123 same thing just hangs. It compiles with no problems I changed config tried all setting but same thing. Please can someone figure this out. I have every browser ever made on freebsd but I love Firefox and I'm going crazy without it. I thought by running it from a terminal it might show a error but it just hangs and no messages with ctrl c. Any information you might need just ask me. Also when ran from terminal and htop shoes 1 core almost to 100%

Asked by TheRomChip 9 hours ago

Last reply by TyDraniu 3 hours ago

Azure DevOps unusable in Firefox

Hello, I'm using Firefox as my default browser for a while now (10+ years) and I'm getting frustrated with this issue when using Azure Devops. Comments don't load at all … (read more)

Hello, I'm using Firefox as my default browser for a while now (10+ years) and I'm getting frustrated with this issue when using Azure Devops. Comments don't load at all and most pages take a long time to load if they load at all. Various features also take a long time to load or don't work at all (examples include adding a reviewer, referencing a story with #, etc.). Anyone else experience this?

It works well for maybe an hour, and after a couple of days it makes no sense anymore.

Now I'm using firefox containers with a container only for Azure Devops and seems working better but ... Curious thing is that it pops up and asks for credentials periodically every 5 or 10 minutes. Well, unless the boxes are already filled up with the credentials.

Thanks,

Asked by leo87 2 weeks ago

Last reply by zeroknight 3 hours ago

Touch keyboard not working with firefox

Hi, I have windows 11 pro 23H2 and latest Firefox installed. I have no keyboard attached to computer and when I touch the adress bar nothing happens, touch keyboard does… (read more)

Hi,

I have windows 11 pro 23H2 and latest Firefox installed. I have no keyboard attached to computer and when I touch the adress bar nothing happens, touch keyboard does not show up. I tried with 3 different computers. Edge and Chrome works and shows the touch keyboard. Any suggestions or is there a bug?

Asked by Petri Salonen 20 hours ago

Last reply by TyDraniu 3 hours ago

No audio when sound card at 44.1khz.

Firefox plays audio just fine when my sound card is set to 48khz, but not 44.1khz. I searched for troubleshooting solutions online, but I did not find sufficient informat… (read more)

Firefox plays audio just fine when my sound card is set to 48khz, but not 44.1khz. I searched for troubleshooting solutions online, but I did not find sufficient information regarding this specific issue. Please help.

Thanks Matt

Asked by Matthew Duncan 15 hours ago

Last reply by TyDraniu 5 hours ago

Firefox Notification about Upgrading by 31 march 2024

Hi I recieved an Email Notification From Firefox Mozilla saying that i need to Upgrade my Forefox Browser on my MacBook Pro 2009 ( Operating System Yosemite Version 10.… (read more)

Hi I recieved an Email Notification From Firefox Mozilla saying that i need to Upgrade my Forefox Browser on my MacBook Pro 2009 ( Operating System Yosemite Version 10.10.5 ) by 31st of march.my Firefox is set to update automatically

 so,  Is this a Legit Notification or a scam 
and , if legit, how do i go about doing it without updating my Operating system
   any info would be appreciated !
  Sam

Asked by sammelamed001 11 hours ago

Last reply by James 9 hours ago

session restore not working reliably

FF version Extended Support 115.70esr (64bit) I have set /General/Startup/"Open previous windows and tab" - FF does not restore. It worked as expect before I upgraded ops… (read more)

FF version Extended Support 115.70esr (64bit) I have set /General/Startup/"Open previous windows and tab" - FF does not restore. It worked as expect before I upgraded opsys (Opensuse15.4 to Opensuse15.5).

Please note: I AM NOT TRYING TO RECOVER FROM BEFORE THE UPGRADE! I am trying to get FF working normally (for me) with my usage and history SINCE the upgrade.

After reading https://support.mozilla.org/mk/questions/1407888 I believe I have tried everything there. FF sometimes restores one single historic tab, sometimes it comes with with one single tab opened to my default page.

1) "sessionstore.jsonlz4" did not exist in the main profile dir. (It does not because I followed instructions in the link above to copy it there and try again).

2) I do have a session file, found in sessionstore-backups dir , displayed with this recommended online converter/translater "https://www.jeffersonscher.com/res/scrounger.html"; it shows the expected windows and tabs.

3) Starting after copying the "sess...jsoniz4" file into the main profile dir, I get one window with one tab displayed; I had about 4-5 windows and 15-20 tabs open when I last closed FF, although when doing research, I often have a 10-dozen windows with 100+ tabs.

4) The History menu does not show a "Restore..." option at all. In the window that did open with a historic tab, the History/RecentlyClosedTabs contains a list of plausible sites, about 10, which may be correct for that window. But there were certainly many that were actually open at the time I shut down FF and the window has only opened one.

Thank you for any help here. Rufus

Asked by rlaggren 2 days ago

Last reply by cor-el 12 hours ago

Address book

My address book icon has disappeared. I send out multi-recipient emails fairly often. I cannot find my lists. How do I retrieve my lists ad get the address book icon ba… (read more)

My address book icon has disappeared. I send out multi-recipient emails fairly often. I cannot find my lists. How do I retrieve my lists ad get the address book icon back?

Asked by Donna 13 hours ago

Last reply by cor-el 12 hours ago

why is access denied to Go Outdoors website?

Since the recent installation of the latest version of Firefox I am getting a simple 'Forbidden' message when I attempt to get to the Go Outdoors web site. I also get th… (read more)

Since the recent installation of the latest version of Firefox I am getting a simple 'Forbidden' message when I attempt to get to the Go Outdoors web site. I also get the same result when attempting to go to Blacks, another outdoor supplies provider similar to Go Outdoors.

Asked by MikeyJ 18 hours ago

Last reply by cor-el 13 hours ago

FireFox

The last few days I have been unable to connect to Microcenter (www.microcenter.com) when using FireFox. Get an error Forbidden - ID: db4a0787baff80adb2df6dd9d9881a53, th… (read more)

The last few days I have been unable to connect to Microcenter (www.microcenter.com) when using FireFox. Get an error Forbidden - ID: db4a0787baff80adb2df6dd9d9881a53, the # changes everytime you try. But the website works fine when I use google chrome and microsoft edge.

Asked by stevewk11 20 hours ago

Last reply by cor-el 15 hours ago

Viruses in C:\program files\Mozilla Firefox

My Norton virus detection software regularly finds viruses and Trojan horses in the directory: C:\program files\Mozilla Firefox Why? It seem to happen after using Faceb… (read more)

My Norton virus detection software regularly finds viruses and Trojan horses in the directory: C:\program files\Mozilla Firefox Why?

It seem to happen after using Facebook or more often Craigslist. I tried putting a read only attribute on this directory, but it still happens.

Norton then requires a reboot. So it is a hassle.

Does anyone have any ideas as to what is going on?

Asked by joe_raftery 6 days ago

Last reply by jscher2000 - Support Volunteer 15 hours ago

Web browser bug

Very often, recently, I can't communicate with an organization via their form on the WWW internet. After minutes of frustration, I change to a Chrome or Safari browser o… (read more)

Very often, recently, I can't communicate with an organization via their form on the WWW internet. After minutes of frustration, I change to a Chrome or Safari browser on my Mac, and it works just fine.

One of the problems is when filling out a form, Firefox says over and over there is an error. Safari takes that same data just fine, no error.

There are others, but I'll have to wait until Firefox fails again since it's not that easy to reproduce what happened days or weeks ago!

Asked by forrest1 16 hours ago

Last reply by cor-el 16 hours ago

If I start typing in the URL bar while Firefox is still launching, it will add the URL of my homepage after what I've typed in.

Just what they title says. If I launch Firefox and immediately click in the URL bar to type in a search, instead of preventing the page URL from appearing, it adds it af… (read more)

Just what they title says. If I launch Firefox and immediately click in the URL bar to type in a search, instead of preventing the page URL from appearing, it adds it after my cursor once the page has loaded. For example, if I launch Firefox and immediately start typing "weather in my area" it becomes "weather in my areahttps://www.youtube.com/feed/subscriptions".

This is a mild frustration, but a persistent one. It must be possible to fix, because other browsers (Chrome) are clever enough to not add any text once the user clicks the URL bar. What can I do to stop this from happening?

Asked by alidwell 17 hours ago

Last reply by cor-el 16 hours ago

Outlook automatically links to Microsoft Edge

Firefox is my default browser. Up until a few months ago, if I clicked a link in an Outlook email, it took me to Firefox and opened the site. Now it takes me to Microso… (read more)

Firefox is my default browser. Up until a few months ago, if I clicked a link in an Outlook email, it took me to Firefox and opened the site. Now it takes me to Microsoft Edge.

At the same time, another problem arose, albeit minor. When I am using Firefox and attempt to email a link, there is a message, "Navigation failed" and a blank screen appears. This is not a big problem, since when I open Outlook the email is waiting to be sent. But this too smacks of something Microsoft is doing to sabotage the competition. Thanks, Bob Katz Bob@VRA-Rehab.ca

Asked by BobKatz 17 hours ago

Last reply by cor-el 16 hours ago