Showing questions tagged: Show all questions

Why do my tabs keep disappearing?

Hello, After the last MacBook Pro M4 update my tabs keep disappearing. This is quite ANNOYING as I use ALL my tabs. Plus when I go to HISTORY there is NO Restore Previo… (read more)

Hello, After the last MacBook Pro M4 update my tabs keep disappearing. This is quite ANNOYING as I use ALL my tabs. Plus when I go to HISTORY there is NO Restore Previous session...so I am losing EVERYTHING. Do I just need to go out to another browser and make them my default? I can find NO help when I go out to your support for my problem. Thank you, Patty


/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by Indywoman 5 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

restore previous session

The "restore previous session" function stopped working today. My privacy and security sessions are set to REMEMBER HISTORY. I have restarted my Mac. I have the latest ve… (read more)

The "restore previous session" function stopped working today. My privacy and security sessions are set to REMEMBER HISTORY. I have restarted my Mac. I have the latest version of Firefox. Why does it no longer work?

Asked by jsalon 4 months ago

Last reply by cor-el 4 months ago

Videos no longer play

Since the latest update to my Firefox, videos (for example, in documents such as surveys) either do not load or they freeze. And in some streaming applications, either t… (read more)

Since the latest update to my Firefox, videos (for example, in documents such as surveys) either do not load or they freeze. And in some streaming applications, either they play with no sound or when sound is turned on the video freezes. This was never a problem until recently. iMac desktop (2017) Ventura 13.7.4 Firefox 136.0.2 (64 bit) The same issue does not occur on Safari or on my iPad (using Firefox). Any advice?? Thanks.

Asked by jfs6 3 weeks ago

Last reply by markwarner22 3 weeks ago

macOS abilities on Firefox

Hello, I would like to know if it's planned that Firefox uses macOS abilities like on Safari, such as text replacement and others ? Kind regards … (read more)

Hello,

I would like to know if it's planned that Firefox uses macOS abilities like on Safari, such as text replacement and others ?

Kind regards

Asked by Rixals 3 weeks ago

Last reply by TyDraniu 2 weeks ago

How to stop videos from following as you scroll down a link huff post …..Firefox 135. Mac 12.7.6

I have no idea how to access the following directions I found trying to address the question of : How to stop videos from following as you scroll down a link huf… (read more)

I have no idea how to access the following directions I found trying to address the question of : How to stop videos from following as you scroll down a link huff post …..Firefox 135. Mac 12.7.6

Go to about:config and set media.autoplay.enabled.user-gestures-needed to false to disable all kinds of autoplay.

Asked by ark25 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Old version of MAC Os

Hello, I have an old version of MAC Os El Capitan 10.11.6, which new version of Mozilla can I install to respect new security standards ? Thanks for your help … (read more)

Hello,

I have an old version of MAC Os El Capitan 10.11.6, which new version of Mozilla can I install to respect new security standards ?

Thanks for your help

Asked by giovannidigiorgi 4 months ago

Last reply by James 4 months ago

add on themes

I am unable to remove add on themes. The remove button is not provided. Only manage which enables the theme. I do not want these themes and want them removed now. mac i… (read more)

I am unable to remove add on themes. The remove button is not provided. Only manage which enables the theme. I do not want these themes and want them removed now. mac ios

Asked by Kaarissa 1 month ago

Last reply by James 1 month ago

Cannot start Firefox on iOS

Hello, today I could not launch Firefox on my Mac. Because this is a corporate machine from Kyndryl, I downloaded from Kyndryl App Store, I have rebooted the systems, I h… (read more)

Hello, today I could not launch Firefox on my Mac. Because this is a corporate machine from Kyndryl, I downloaded from Kyndryl App Store, I have rebooted the systems, I have updated iOS to last version, but still haven't solved the issue. This is the situation: Firefox is installed, I click to launch it, I am asked to authenticate with MFA I authenticate correctly, and Firefox just sits at the dock bar jumping, then stops jumping, and nothing else happens. I repeated the process several times, made several reboots, nothing changed. Can you suggest a solution?

Asked by alorvao 1 month ago

Last reply by James 1 month ago

Updates for firefox on macbook air

Hello, My computer does not support the latest firefox software update so i was wondering if you can send me me the firefox 115.0 version firefox softare? I tried to sea… (read more)

Hello,

My computer does not support the latest firefox software update so i was wondering if you can send me me the firefox 115.0 version firefox softare? I tried to search for it online but i wasn't able to find any because the software i have for firefox now won't let me open some pages on websites because i have a old version firefox software. So please send me the 115.0 version software so that i can download and update my firefox software. Thank you

Asked by Mark Laurent 5 months ago

Last reply by James 5 months ago

Google meet on firefox on MacOS problems

I use google meet at work. Up until recently, things were working ok. Starting a few weeks ago (there were updates both to MacOS and Firefox), when I was in a meeting, th… (read more)

I use google meet at work. Up until recently, things were working ok. Starting a few weeks ago (there were updates both to MacOS and Firefox), when I was in a meeting, the other side couldn't hear me even though meet said that my microphone wasn't muted. I then switched the meeting to Safari, and had no problems. I also noticed that when the remote party did a presentation, it did not show up when running on Firefox, but switching to Safari it worked. This is clearly a bug (or a miscoordination between Firefox and MacOS). Has anyone else encountered this? I'm running on a M4 MacBook running MacOS 15.3.2 and Firefox 136.0.1

Asked by Victor Miller 1 month ago

Last reply by Victor Miller 1 month ago

Mozilla VPN

Is your VPN a scam? Every time I turn off my computer it disappears leaving no trace. Same on my iphone as soon as I close the app it shuts off. What did I pay for plea… (read more)

Is your VPN a scam? Every time I turn off my computer it disappears leaving no trace. Same on my iphone as soon as I close the app it shuts off. What did I pay for please respond or refund my money

Asked by AineH 2 months ago

Last reply by James 2 months ago

Help me to run Firefox 48 on MacOS Sequoia

Background: I need to run an enterprise web app on selected PCs and Macs, the browser will not be used for browsing, do not highlight security risks. I must absolutely u… (read more)

Background: I need to run an enterprise web app on selected PCs and Macs, the browser will not be used for browsing, do not highlight security risks.

I must absolutely use Firefox 48 because it is the latest version to support showModalDialog()

I installed Firefox 48 on Windows and everything is ok, it works as it should.

On MacOS Sequoia, on the other hand, Firefox starts, the menus in the “Apple” bar at the top are usable, but the browser window is totally transparent, only the border and title bar are slightly visible.

I read on the support forum that it might be enough to disable hardware acceleration, but I can't do that because the options page doesn't even show!

Asked by Mattia 3 months ago

Last reply by cor-el 3 months ago

Problem viewing Apple menu bar

My upper Apple menu is not visible unless I move the cursor up to the top of screen. This is the menu bar which includes the File, Edit, View, History, Bookmarks, Tools, … (read more)

My upper Apple menu is not visible unless I move the cursor up to the top of screen. This is the menu bar which includes the File, Edit, View, History, Bookmarks, Tools, Window, Help, icons and clock. I can't find how to correct this.

Asked by louis jendras 1 month ago

Last reply by markwarner22 1 month ago