Showing questions tagged: Show all questions
  • Solved

Link not working on Firefox, but is on Chrome and Safari

I don't think "Tabs" is the right topic, but maybe it's the best of the choices since "Other" isn't an option. I have an email with a link to a monthly newsletter, which… (read more)

I don't think "Tabs" is the right topic, but maybe it's the best of the choices since "Other" isn't an option.

I have an email with a link to a monthly newsletter, which should take me to February's issue. When I click on, or copy/paste, the link, I end up with the January issue. When I copy/paste in Chrome and Safari, I get the February issue. The newsletter people suggested clearing my cache/cookies in Firefox, but that didn't help. No matter how I try to navigate to the newsletter in Firefox, I get to January. I have tried everything I can think of, and still get the January issue in Firefox, while that same link gets me the February issue in Safari and Chrome.

I'm using Firefox 122.0.1, on a MacBook Pro (Sonoma 14.2.1).

I'd appreciate any ideas you might have!


/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by slschwe 2 months ago

Answered by zeroknight 2 months ago

Warning on Mac but not on iPhone

A friend posted a link in our WhatsApp chat about free flights. I went to access it via my Mac, but FF immediately showed a warning message. However I was able to clink o… (read more)

A friend posted a link in our WhatsApp chat about free flights. I went to access it via my Mac, but FF immediately showed a warning message. However I was able to clink on the link via my iPhone. Why did I not get the same warning message on the phone?

I really wish I had taken a screenshot. Time to learn!

Asked by redcyclist 1 month ago

  • Archived

Tabs Reopen after Close is Unreliable

Tabs to not reliably reopen after closing Firefox. The latest occurrence, but not the only one, was after updating macOS 13 on a Mac Mini M1 using current version of Fire… (read more)

Tabs to not reliably reopen after closing Firefox. The latest occurrence, but not the only one, was after updating macOS 13 on a Mac Mini M1 using current version of FireFox.

I have read multiple help pages and double and triple checked settings. My work around has been to Bookmark All Open Tabs each time I close FireFox or shutdown the Mac - doable but a nuisance.

Suggestions appreciated

Asked by doc.debit 12 months ago

Last reply by cor-el 12 months ago

  • Archived

Lastpass extension/icon isn’t showing up in Firefox IOS

Lastpass extension/icon isn’t showing up in Firefox IOS. I’ve installed the latest versions of both. Firefox menu or settings doesn’t offer a plugins or extension link … (read more)

Lastpass extension/icon isn’t showing up in Firefox IOS. I’ve installed the latest versions of both. Firefox menu or settings doesn’t offer a plugins or extension link anymore. It seems Firefox has lost functionality in this regard. Please advise on how I can get the Lastpass extension working in the Firefox browser again.



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS and there are no Extensions for the iOS version.

Asked by mr_dpeterson 7 months ago

Last reply by Dropa 7 months ago

  • Archived

Social Media Sharing Icons on Website not visible in Firefox

I am guessing this is a settings issue, but I cannot find a solution. I cannot see the social sharing icons on my website when in Firefox on my Mac. I can see them in Saf… (read more)

I am guessing this is a settings issue, but I cannot find a solution. I cannot see the social sharing icons on my website when in Firefox on my Mac. I can see them in Safari. What's the deal?

Thanks,

Theresa

Asked by tkw5 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Recover deleted Cookies and Site Data

Hi, I wonder if there is a way to restore deleted cookies and site data. I've tried to look search for a solution but can't seem to find. So asking here if it's possible… (read more)

Hi,

I wonder if there is a way to restore deleted cookies and site data. I've tried to look search for a solution but can't seem to find. So asking here if it's possible to restore that somehow? (also, I'm on a mac) Thanks

Asked by annahansen9009 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

Add-ons / Plugins / Extentions on Mac OS

I wanted to upgrade and update my Firefox to the latest version. Encountered some errors so I uninstalled the old version and reinstalled Firefox' latest version. Now all… (read more)

I wanted to upgrade and update my Firefox to the latest version. Encountered some errors so I uninstalled the old version and reinstalled Firefox' latest version. Now all of a sudden all my Add-ons / Plugins / Extentions on the latest version of Firefox for Mac OS is gone...

Asked by Donovan 1 year ago

Last reply by Terry 1 year ago

iCloud Passwords not showing up in Autofill in Firefox.

On my phone, both passwords from Firefox and iCloud auto fill into my browser, but on Mac I do not see anything besides the Firefox ones. I keep my most up-to-date passwo… (read more)

On my phone, both passwords from Firefox and iCloud auto fill into my browser, but on Mac I do not see anything besides the Firefox ones. I keep my most up-to-date passwords in iCloud, but would love to use auto fill in Firefox as I am not a fan of Safari. Is there a way to set this up?

Asked by Katherine Kaczmarski 3 months ago

Last reply by Katherine Kaczmarski 2 months ago

  • Archived

bookmarks disappeared

Can someone help me find my old bookmarks that I have had for years? I followed directions posted but nothing is working. All of my history was cleared also. The toolb… (read more)

Can someone help me find my old bookmarks that I have had for years? I followed directions posted but nothing is working. All of my history was cleared also. The toolbar folders are there but everything is empty

Please help

P.S. Is there anyone from Firefox company that I can speak to?

Asked by tabridge1 9 months ago

Last reply by tabridge1 9 months ago

  • Archived

New Tabs

When I open a new tab this website opens up instead of a blank tab. "https://search.rspark.com/?ytm" I've set my new tabs to open a blank page, and I have the current ve… (read more)

When I open a new tab this website opens up instead of a blank tab. "https://search.rspark.com/?ytm"

I've set my new tabs to open a blank page, and I have the current version.

Asked by cargrfx1 11 months ago

Last reply by cor-el 11 months ago

  • Archived

'502 Bad Gateway

I have the latest versions of firefox installed on both my iMac and my MacBook Air. Both computers running the same IOS. Both Firefox versions have exactly the same pre… (read more)

I have the latest versions of firefox installed on both my iMac and my MacBook Air. Both computers running the same IOS. Both Firefox versions have exactly the same preference settings. The iMac gets an occasional 502 Bad Gateway notification and will not go to that website. The MacBook Air does not get these issues. Both computers are running the same anti-virus software.

This message started happening 3-4 weeks ago and is baffling as you cannot get to that webpage on the iMac but at the same time I get to it fine on the MacBook Air.

What is causing this issue??

Asked by gengrumpy 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Download files on MacBook Pro

Microsoft Excel is no longer listed i Applications as download option. All files downloaded automatically are stored as Microsoft Word files, not just excel files. I can … (read more)

Microsoft Excel is no longer listed i Applications as download option. All files downloaded automatically are stored as Microsoft Word files, not just excel files. I can change individual files manually to .xlsx which is a nuisance, but this also happens with Zip files (7Zip) and I am at a loss as to how to change them when they are downloaded as a Word document.

This does not happen on a newer MacBook Pro, but I need it to work with the older version. The older Mac is MacBook Pro 9.2 with MacOS Catalina Version 10.15.7 Firefox is version 103.0

Asked by Sabine 1 year ago

Last reply by Sabine 1 year ago

  • Solved
  • Archived

Mac Bookmark dialogue box issue

When I select "Add Bookmark" from the Bookmark dropdown menu on the menu bar, the popup menu to select the location (folder) to place the bookmark quickly flashes open an… (read more)

When I select "Add Bookmark" from the Bookmark dropdown menu on the menu bar, the popup menu to select the location (folder) to place the bookmark quickly flashes open and closed. The bookmark is created, but it is created in the last place that a bookmark was added. If I am still on that tab and I try to use "Edit Bookmark" from the menu bar to open the pop up it also just flashes up and closes.

If I move away from that tab to another one, and then come back to it, the "Edit Bookmark is not even listed as an option."

Can you please assist.



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS<b/b>.

Asked by ric9 1 year ago

Answered by ric9 1 year ago

  • Archived

Screen refresh on the MAC Firefox browser

How do I refresh the screen. Since updating, I don't see it anymore /edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you mentioned Mac.… (read more)

How do I refresh the screen. Since updating, I don't see it anymore


/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you mentioned Mac.

Asked by lcottingham927 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

Firefox browser problems

I have lost my "home" icon so have to close and reopen or check history to go to my start page. Also, I can't play You Tube videos at the moment. The little house icon is… (read more)

I have lost my "home" icon so have to close and reopen or check history to go to my start page. Also, I can't play You Tube videos at the moment. The little house icon is missing. See screen shot.

Asked by Fester 5 months ago

Last reply by cor-el 5 months ago