Firefox Community Forum

My bookmarks have all disappeared, and while I have tried to follow the instructions on the help page to restore them, nothing is working as it has been indicated that it should in the help instructions. I do still have my Bookmarks tab on my tool bar. When I click on it I get a pull down menu, which does have a Manage BookMarks bar. However it is not at the bottom of my pull down menu, but at the top. When I click on the Manage BookMarks bar, instead of getting an Import and Backup Button, my pull down menu disappears, so I can not select Restore to use to get dated backups.

In the same way, I can not create new Bookmarks. When I click on Bookmark Current Tab, instead of getting the white box to enter instructions, the pull down menu disappears, just as it does when I click on Manage Bookmarks. I have never had this problem with Firefox before in all the years I have used it. I have no idea what has happened.

Firefox 140 has lost all my bookmarks and passwords. I have these in Firefox 115 on another mnac but it won't transfer any files when I sync the two laptops and I can't get the new Firefox to import anything from an HTML

What should I do?

When I launch Firefox in Troubleshoot Mode and try to open the Settings page (about:preferences) right away, Firefox becomes unresponsive. This issue does not occur when Troubleshoot Mode is off.

I'm using Firefox 140.0.4 on macOS Sequoia 15.5.

I have had a google account and a YouTube Channel ([email_1]@gmail.com) for decades. I recently added a new google email ([email_2]@gmail.com) and accustomed my old YouTube channel for [email_1]@gmail.com with the new email, [email_2]@gmail.com. On other browsers when I comment, the old YouTube account with the new email shows up as the commentor. Today, on my new Firefox browser.I discovered that the new email had created another YouTube channel which showed up as my ID for a comment on another YouTube channel. I deleted the new YouTube channel but, when I comment with the brand new Firefox browser, the old YouTube channel I deleted shows up. How can I correct that?

Your instructions for migrating passwords from Safari to Firefox are outdated, ex.: there is no "Preferences" option, and no "..." to export

My Safari version on Macbook Pro is: Version 18.5 (20621.2.5.11.8) And my Macbook Pro runs: Sequoia 15.5

I am on a Mac desktop. I’m using my desktop as a regular download folder (browser.download.dir = /Users/username/Desktop). BUT the screenshot tool (which is great) always stores the file in (/Users/username/Downlods). Thats boring.

Is anyone else having problems with the latest version of Firefox not rendering Google Calender, Amazon.com and other websites?

I had 10 or so tabs open on my laptop. I rebooted my laptop because iMessages failed, and i forgot to make a note of which tabs were open. They didn't restore upon rebooting. Is there somewhere this history gets synced? Its not in the 'recently closed tabs' because some of the tabs had been open for a while. thoughts?

I logged out of my account on firefox and deleted all local data using the privacy settings, I then uninstalled Firefox (on my mac) and I was expecting my passwords to be removed.

I reinstalled firefox and the passwords were still there without me logging in to my account (sync). This is a big thing for me from a security perspective as it means the passwords to login were still left somewhere on my machine without my knowledge.

When you sign out of your account on firefox can you please make it incredibly obvious these are left somewhere and how to delete them / or even better make it default that they are removed from my machine during logout / removal of the app?

[I use firefox on Mac, Windows, and Android, but the issue seems to effect me mostly on Mac and Windows) I'm just guessing this to be a browse issue. However I won't miond the post being moved to a more relevant sub-forum.

I keep arriving at this solution when searching for a solution to the increasing number of sites using the irritatingly abused stay/leave page question-dialogue box which pops up when i want to leave a page. The common solution appears to be https://userscripts.org/scripts/show/23865 However, when this page loads, I just get an empty box which looks like one of those ones which normally contain scripts to run or stop running certain things, or even to add or embed items etc.

When researching I often need to load lots of pages top go through. however, when i then need to close them all, i end up manually having to complete these irritating dialogies which are OBVIOUSLY really meant for pages where you may be filling in a form, or editing something, and perhaps have not completed filling it in. However, many sites irritatingly abuse this and just add the feature anyway. It just tells yiou they are dodgy rather than trustworthy. Any up-to-date advice as on July 2025? Any trusted new extensions/addons for this as with auto-cookie form-fillers perhaps?

I requested my Pocket export three times in June '25 and have received nothing. (Most recent request on 24th June '25, ID: 25174602-3e81-421e-a30d-71ff91dd2d66

I have also contacted Mozilla Support using the contact form twice to raise this issue and didn't receive any confirmation of those support requests to my email address.

The only possible explanation that I can think of is that maybe there has been a problem at the time when Mozilla acquired Pocket and I linked my Pocket account with my Mozilla account. I had previously used a different email address for my Pocket account prior to 2017. I currently have two email addresses (primary and secondary) associated with my Mozilla account but none of these email addresses are showing up in my Pocket settings, only my username. My Mozilla account is the only place where I can see my email addresses listed in my account details but I can't understand why I didn't get the confirmation emails to my Mozilla Support requests.

I used Pocket extensively for work so I really need to get the export. I'd really appreciate some help, thank you.

Google Meet repeatedly drops and rejoins calls with "you have lost your internet connection" error. It's been happening consistently over the past few weeks. I have zero issues if I join the same calls with Google Chrome. I've tried updating to latest, restarting Firefox, restarting my machine, but it still happens.