Firefox Support Forum

My iMAC desktop computer crashed yesterday and ultimately I ended up having to go into recovery mode, erase the hard drive to reinstall the OS and then restore the applications and files from TimeMachine using Migration Assistant. All of that worked fine, but Firefox was still hanging up, so I deleted it and downloaded the most recent version. That of course wiped out all of my bookmarks. I used Time Machine to restore the "bookmarksbackup" folder as shown in the image below. That did not help, at least in terms of restoring my bookmarks to Firefox. I noticed that a second profile had been created, so I copied the same list of files to the bookmarksbackup folder under that profile. Still no help. It occurred to me that perhaps there is another place where the current active bookmark file should live, but if that is the case, I can't figure out where that might be. I'm quite stuck and really need access to my bookmarks. Any suggestions are greatly appreciated!

PS: I've since run a thorough virus scan using Microsoft Defender and checked disk integrity using DiskUtility.

Over the last week, a little purple icon appears in upper left corner of my firefox browser, it looks like a person viewing a screen. It sits right on top of the red-yellow-green circles that allow me to minimize, enlarge, or close the browser, and renders Firefox unusable. How do I get rid of it?

Earlier, I joined a zoom meeting from a facebook group (facebook in a container). I had Yahoo open on my browser. Now, no matter what I do (including uninstalling and reinstalling firefox), I get the message every time I try to open a link from a particular email to a website totally unaffiliated with facebook. It looks like facebook grabbed onto the open tab and I can't get rid of it. I'm using a different browser to access that url, but I'd like to get facebook out of my yahoo business. It looks like FB is trying to track my activity on the web. Please help. BTW, Yahoo was in a personal container and the url for zoom opened up when I joined the zoom meeting from facebook, so all 3 of those tabs were open for a couple of hours. Thanks for your help.

Hello,

I was trying to watch Youtube and pulled up the page, but all that was there were grey boxes where the recommended videos should be on the home page. When trying to search, only a blank area came up. When I tried to go directly to a channel, the same happened. Loading a direct link from a video let me play the video, but everything around it was gone, no recommended, no channel, no likes, nothing.

I have tried clearing the cache and cookies. My Firefox version is up to date as of right now. I restarted the browser several times and restarted my computer.

Other solutions suggested going to about:config and changing image.webp.enabled to true, but when I search under about:config, that option is not there.

Youtube works if I open a private window and sign in. I have tried opening Firefox in troubleshooting mode and this did not solve the problem. Any help would be greatly appreciated.

I have been asked to "refresh my browser". I look this up on Firefox and there is no simple answer, lots of technical talk, but nothing simple.I know this is a simple task. do I just close Firefox and reopen it?

I've copied the root profile folder from my old machine, created a new profile running Nightly, put the contents of old profile into just created one, and it just worked. Doing the exact same steps with Dev version doesn't work - app refuses to launch after picking imported profile as default one. Could it be because Dev has a lower app version?

Safari has no problem with https://meijer.com, but Firefox flags it as untrustworthy and won't let me connect. I am using Avast! antivirus. Brave browser also works. I am using 124.0.1. I see there is a 124.0.2. I'll try that next.

Advise how to get rid of the display streaks Regardless of page, angular streaks will obscure parts of the display (doesn't happen with other browsers, restarted my machine, cleared my cache, not sure how to correct it? Thanks

While using firefox with mac trackpad or magic mouse it's really easy to accidentally middle click to a tab and close it. It's really frustrating to loose a tab. I guess it wouldn't be so hard to put an option to disable that function. That would make life so much easier. And there are LOTS of requests for the same thing in this site many of them more than years old.

With Firefox a number of major sites, cnn.com in this case, only headlines appear in many articles and text is missing. This does not occur with any other browsers, including TOR, which looks a lot like Firefox.

I've installed firefox and weirdly when I use youtube or just browsing the CPU is 250 and it's draining my new mac really quickly. This did not happen before on my previous mac. Seeking some help and answers, went to Apple genius bar and they've stated is the firefox application that is causing the fast drain of power.

Since the most recent update, I can no longer run YouTube full screen in the background while I am working with other programs. This morning, when I put YouTube in fullscreen, it creates a second desktop. When I go to open a program, it switches me back to the first desktop.

If I am on Google Chrome and I type in a twitter post, words that are spelt incorectly are underlind in red... however FireFox does not do this, so I end up posting with many spelling mistackes. How to make it check spelling? If it cannot, I uninstall and go back to Chrome.

When I put the address "https://store.google.com/product/fitbit_charge_6?hl=en-US&source=sh/x/srp/wr/m1/1&kgs=9049baa04a7bf560" into Firefox and hit return, I get no response. Literally nothing.

Until a few days ago, I could type a search into the Firefox home page and my typing would appear as expected in that 'window.' Now the typing appears in a address bar, apparently owned by google, at the top of the page and it is extremely distracting and annoying.

How can I restore the sensible and easy way to search?

I attach here a screenshot of the place where I would like to see my search

Firefox keep crashing when I use certain websites (realtor.com is one that comes to mind). I use a Macbook pro. I've updated my operating system, updated Firefox, and tried to use Firefox in troubleshooting mode. Everything is up to date, and the crashes still happen in troubleshooting mode. Here's the crash code: bp-80317ed2-74bc-4df1-a867-a6a130240322. Any ideas how to fix this? Thanks a lot.

Hello,

So, I tried to download a video from my YouTube Premium Account. According to the youtube webpage, that video was downloaded to my iMac. My FF 124.0.1 settings are set up to download to the Desktop. I am running Mac OS Sonoma 14.4.1

Yet the file is not there. I tried searching on the Support page for FF. Lots of articles but no real help. Tons of info about how to tweak the download but Nothing about Where that download ended up. I did give Permission in Settings for youtube.com to download to my iMac, but again, I can't find the file. In the Storage section, it shows 37.5 MB, so it should be on my iMac, right?

How is it possible for youtube.com to show that I downloaded the file but I can't find it?

I am totally at a loss. Never had anything like this happen before. Prior downloads have Always shown up on the Desktop.

Any thoughts? Thanks for your time.

John D