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Appearance of my windows / tabs has changed without my permission or download of updates

The appearance of my toolbars and tabs has changed a lot without my permission. How does this happen? It has confused me a lot and is no longer as easy to use, in fact it… (read more)

The appearance of my toolbars and tabs has changed a lot without my permission. How does this happen? It has confused me a lot and is no longer as easy to use, in fact it has become a burden trying to figure out how to navigate each window / tab I have open. Ex: some things that were in my toolbar have disappeared. Also, there used to be a pair of vertical arrows I could click once to zoom in or out. Now it has disappeared and I have to go up to the main FF menu then click View then click Zoom then click one of four menu items. This is nuts and adds several more steps to what used to be one simple step. WHY???? I have not downloaded any new recent versions of FF and yet all these changes were made anyway without my knowing it or asking for it. How can I get back to my former version that I was happy with?

Asked by SusieB 1 day ago

Last reply by SusieB 37 minutes ago

website content incorrect

all of a sudden some website do not show all characters anymore (see attached image). I have tried all trouble shooting from mozilla. Can anyone help me? many thanks, bar… (read more)

all of a sudden some website do not show all characters anymore (see attached image). I have tried all trouble shooting from mozilla. Can anyone help me? many thanks, bart

Asked by bart.myrthe 4 hours ago

  • Solved

Firefox keeps making me sign in and my previous settings for the browser are always reset

Hi pals, It's beginning to annoy me that I have to keep signing into my Firefox account and that I have to adjust setting on the browser, like the language (the default … (read more)

Hi pals,

It's beginning to annoy me that I have to keep signing into my Firefox account and that I have to adjust setting on the browser, like the language (the default is somehow German and I need it to be in English) and the search engine keeps defaulting back into Google instead of Duckduckgo.

This isn't a normal thing, right?

I've recently switched back to Firefox from Chrome (see: yesterday) and without a break, the above keeps happening which is starting to get to me because I just want to look things up. I've installed the usual Add-ons I had when I was on Chrome like:

  • Dicitionary Anywhere
  • Earth View
  • uBlock Origin

I've read about Disconnect though so that's new for me. So this could be the culprit but other than that, I'm clueless. If anyone has any insight as to what keeps resetting and logging me out, please let me know.

Asked by yuyuaca 11 hours ago

Answered by FredMcD 6 hours ago

preload video

hi, i tried searching google but still no luck. can someone please help me how to make the browser preload the entire video? it doesn't matter whether it is in youtube, b… (read more)

hi,

i tried searching google but still no luck.

can someone please help me how to make the browser preload the entire video? it doesn't matter whether it is in youtube, bloomberg, netflix, amazon prime, vimeo.

I just want when i load the video, it will preload the whole thing.

assistance please.

thank you!

Asked by malcolve 14 hours ago

Majority of text not displaying on certain websites

Hello, I have been getting a problem lately where nearly all the text on a couple of websites does not display. Only a few characters, such as 'T', 'E', 'L' and '4' displ… (read more)

Hello,

I have been getting a problem lately where nearly all the text on a couple of websites does not display. Only a few characters, such as 'T', 'E', 'L' and '4' display. I have attached screenshots of one of these websites - how it displays in Firefox vs. how it displays in Google Chrome. It also happens in the chat function of the online lecture video system my uni uses (Blackboard Collaborate Ultra), which runs in the browser (it's not a separate app).

I did a search for similar problems on mozilla support and tried restarting Firefox in safe mode, however nothing changed.

I'm using Firefox 78.12.0esr on MacOS X 10.11.6

Any help would be appreciated.

Asked by junreika 2 days ago

Last reply by junreika 15 hours ago

You do not have permission to open the application “Firefox.app”.

Since updating to 90.0.2 I keep getting "You do not have permission to open the application “Firefox.app”. when trying to watch a short video from my emails, for example … (read more)

Since updating to 90.0.2 I keep getting "You do not have permission to open the application “Firefox.app”. when trying to watch a short video from my emails, for example Epoch times or PragerU.

Asked by viking00131 17 hours ago

An error occurred: SSL_ERROR_PROTOCOL_VERSION_ALERT

When I am trying to search something on a search bar, it won't let me to do that using google search engine. When I am opening the network tab I can see An error occurred… (read more)

When I am trying to search something on a search bar, it won't let me to do that using google search engine. When I am opening the network tab I can see An error occurred: SSL_ERROR_PROTOCOL_VERSION_ALERT error message.

Then I tried to change these settings https://support.mozilla.org/en-US/questions/1222439 but won't help.

Asked by KVM 18 hours ago

Last reply by FredMcD 18 hours ago

Primary email is not my account email - can't change it

I tried to update my primary email, but it said it was already associated with my account -- even though it wasn't displayed. I added a secondary email and made that pri… (read more)

I tried to update my primary email, but it said it was already associated with my account -- even though it wasn't displayed. I added a secondary email and made that primary, hoping it would then allow me to add my main email and then swap them. But it still said the main one was already associated (even though it's not shown). I only have two email addresses. I don't want the secondary one to be the primary one. But I can't add it or edit them. Clues?

Asked by janbrownell 1 month ago

Last reply by jack4075 19 hours ago

Firefox Developer Edition 91.0b9 crashes, crash reporter not working. MacOS 10.15.7.

Firefox started crashing a few times a day after updating to v91. Crashed Thread: 5 Socket Thread Exception Type: EXC_CRASH (SIGABRT) Exception Codes: … (read more)

Firefox started crashing a few times a day after updating to v91.

Crashed Thread: 5 Socket Thread

Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY

Application Specific Information: stack buffer overflow


I checked and It looks like crash reports aren't being sent to Mozilla, even though it's enabled in settings. The last one that was sent was in 2019.

When I try to open "Firefox Developer Edition Crash Reporter.app", the crash reporter crashes.

Crashed Thread: 0

Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: DYLD, [0x1] Library missing

Application Specific Information: dyld: launch, loading dependent libraries

Dyld Error Message:

 Library not loaded: @executable_path/libnss3.dylib
 Referenced from: /private/var/folders/*/crashreporter.app/Contents/MacOS/crashreporter
 Reason: image not found

Asked by zaphod420 1 day ago

Last reply by zaphod420 23 hours ago

Videos freezing, Pages taking forever to open, what's up?

I am getting more & more frustrated and exasperated, as simple browsing has become tortuously slow, with many sites taking forever to load, or only partially load, or… (read more)

I am getting more & more frustrated and exasperated, as simple browsing has become tortuously slow, with many sites taking forever to load, or only partially load, or have to be refreshed a couple times, to finally get it to load. And videos constantly freezing up, despite lots of free RAM, and a very high-speed internet connection. I assumed whatever was causing this would've been addressed in the last update, or two, but no, it's only getting worse.

Asked by StevenCee 1 week ago

Last reply by FredMcD 1 day ago

FF 90.0.2 Mac Facebook Container causing issues. Has anyone else experienced this?

Today Firefox container is suddenly causing significant problems. Container, starting this morning, is preventing me from posting articles directly from a news-site, like… (read more)

Today Firefox container is suddenly causing significant problems. Container, starting this morning, is preventing me from posting articles directly from a news-site, like the WSJ. This is after an update to 90.0.2 (64-bit). In addition FireFox has also become unstable after I log into FB. The instability leads to FrieFox not responding and a hang serious enough to require a force quit of FF followed by a complete restart of my Mac!l

Asked by WDMc 1 day ago

  • Solved

Repeated crash on quit

iMac macOS 11.5 Firefox 90.0.2 Firefox pretty much crashed every time I quit. Doesn't matter if I'm looking at a web page or close all windows before quitting. Restarting… (read more)

iMac macOS 11.5 Firefox 90.0.2

Firefox pretty much crashed every time I quit. Doesn't matter if I'm looking at a web page or close all windows before quitting.

Restarting in Trouble Shoot mode doesn't help either.

The cause seems to be synchronisation - if I sign out of my account and no longer synchronise, the problem goes away and I can quit without Firefox crashing.

Asked by UKLarry 1 week ago

Answered by UKLarry 1 day ago

Changes in Firefox 89: I hate the new themes—where do I provide feedback?

I'd guess there's already a discussion regarding this, but I don't know where. Getting rid of the borders when there are multiple tabs open and turning things gray makes … (read more)

I'd guess there's already a discussion regarding this, but I don't know where. Getting rid of the borders when there are multiple tabs open and turning things gray makes for a far worse browsing experience for me. Why would one string of undifferentiated text in a long line of tabs make things any easier? It does not.

I've found a helpful site that allows turning off the new theme, but a commenter advises that that option too will soon be disabled: https://www.askvg.com/tip-restore-old-classic-theme-and-ui-in-firefox-89-and-later-versions/

Is there an add-on that keeps the "classic" theme? I've googled how to provide feedback. One of those links is dead. What's the best way to make my thoughts known?

People love tech, but the older I get the more I see how it demonstrates a lack of ownership, that nothing is really yours on your devices, that what you're comfortable with is only one weekly update away.

Asked by 777bb 1 month ago

Last reply by jscher2000 1 day ago

"Pause notifications until Firefox restarts" no longer visible or available in Firefox 90.0, what are some other possible options?

I am trying to disable Firefox notifications whenever I take screenshots, and googling for solutions, I found the commonly suggested solution is to uncheck the "Pause no… (read more)

I am trying to disable Firefox notifications whenever I take screenshots, and googling for solutions, I found the commonly suggested solution is to uncheck the "Pause notifications until Firefox restarts" box in Permissions:

[to turn off forever the "screenshot" splash notification]

[Copied" window]

This option is not available in my browser version; thus, I'm hoping there's a newer workaround for this.

Asked by 0zen 1 day ago

Font rendering broken for some fonts - 78.12.0esr/MacOS 110.11

Noticed a weird problem - some sites don't render their fonts, just empty space in place of text. Tried to debug it: 1. Safe mode and disabling hardware acceleration does… (read more)

Noticed a weird problem - some sites don't render their fonts, just empty space in place of text.

Tried to debug it: 1. Safe mode and disabling hardware acceleration doesn't fix it 2. Sandbox values don't change anything 3. Tried other Mac with the same Firefox version and macOS version - same issue 4. Experimented with CSS in dev tools - issue is related to the specific font (InterVariable in this case, also saw it with OpenSans before).

As you can see on screenshots - we have InterVariable font for this specific block. If I change CSS and remove this font, replacing it with some other one like Roboto - font starts rendering fine. Interestingly enough - font preview in the dev tools works completely fine - font renders, it just is not rendering in the page itself.

As it is a Variable font and me having older MacOS 10.11 - I was suspecting that it is a bug with Variable font support, but why does it render in dev tools and why doesn't it fall back to the other supported font, if this one is not rendered?

Disallowing pages 'to use their fonts' obviously fixes it - as it activates fallback to fixed fonts, but it is not a proper fix, as it obviously messes up designs for sites and their custom fonts.

This side renders completely fine in Chrome, so it must be a Firefox issue. Upgrading macOS is not an option, so I would be fine with a fixed ESR version that works correctly.

Attaching screenshots showing debug info.

Asked by nkth 1 day ago